This paper aims to describe the impact of internet technology on psychometric testing and the issues this raises for best practice in test use.
Abstract
Purpose
This paper aims to describe the impact of internet technology on psychometric testing and the issues this raises for best practice in test use.
Design/methodology/approach
The approach draws on best practice in the field of psychometrics and the author's experience in using the internet for test delivery.
Findings
The internet offers may significant advantages for the delivery and application and psychometric tests, but also poses a number of significant challenges to good test use, particularly in terms of the quality of test materials, effective administration and the authenticity of test results. These challenges, however, need not undermine the effectiveness of tests when they are used sensitively and with due regard for the issues raised by remote testing through the internet. Engaging respondents in the testing process is identified as key to all parties getting the maximum value from the applications of tests, as is a developmental mindset which identifies the value to both test users and respondents of participating in any testing process.
Practical implications
Users of internet‐based tests need to be aware of how to evaluate the quality of test materials and how to administer tests effectively. Although issues around respondent authenticity remain, these can be significantly overcome by helping test takers seen how they will benefit from test completion. Guidelines are given to test users on effective test administration.
Originality/value
This paper offers practical guidance on how to maximise the effectiveness of the increasing number tests that are available for internet delivery.
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Ada L. Sinacore and Barbara A. Morningstar
The aim of this chapter is to apply a Feminist Social Constructionist (FSC) epistemological stance to the analysis of the literature on sexual harassment and aggression in the…
Abstract
The aim of this chapter is to apply a Feminist Social Constructionist (FSC) epistemological stance to the analysis of the literature on sexual harassment and aggression in the workplace. Research demonstrates that institutions and their policies are ineffective in addressing sexual harassment and that, for the most part, perpetrators are not sanctioned. This chapter deconstructs the ways in which Canadian policies and systemic variables serve to silence victims of workplace abuse and, consequently, protect perpetrators. To this end, we review the definition, legislation and policies related to sexual harassment. Next, factors that lead to risk, reporting and silencing are assessed. As well, organizational responses are analysed to identify institutional factors that result in creating environments that serve to perpetuate sexism, and the resulting victimization of workers with little to no change in the number of perpetrators being implicated.
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Abby Ghobadian and Nicholas O’Regan
The purpose of this paper is to demonstrate how strategy is developed and implemented within a subsidiary of a global organization, the relationship between subsidiary and…
Abstract
Purpose
The purpose of this paper is to demonstrate how strategy is developed and implemented within a subsidiary of a global organization, the relationship between subsidiary and headquarters and the need for continuous change and adaption to remain relevant. Furthermore, this case study describes a successful process of invention and adoption.
Design/methodology/approach
The paper draws on documentary evidence and a semi-structured interview with Jill McDonald CEO and President of McDonald's Northern Europe Division with responsibility for the UK, Sweden, Finland, Denmark, Norway and the Republic of Ireland. Management research rarely captures the views of the top executive, yet the top executives have a broad picture and are key strategic decision makers.
Findings
The case study and interview offers a unique insight into factors contributing to McDonald's unprecedented success (it has paid an increased dividend for the past 37 years). It also sheds light on its successful internationalization strategy.
Originality/value
The case study draws on published material and augments this with an in-depth interview with the Chief Executive. Very few case studies offer insight into the thinking of a Chief Executive managing a subsidiary of a global organization. Its value lies in the lessons that managers and students of management can draw on the approach adopted by a highly successful global organization.
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In September 1985, eight sets of children's books from Australia began an odyssey that will take them into all fifty states and Canada by the end of 1988. The books— and the…
Abstract
In September 1985, eight sets of children's books from Australia began an odyssey that will take them into all fifty states and Canada by the end of 1988. The books— and the resource, reference and display materials that accompany them—were chosen specifically for their value in introducing non‐Australians to Australia and her children's literature. They also provide an ideal starting point for library collection development.
Carol Royal and Loretta O’Donnell
Purpose – Institutional investors need to move beyond first- and second-generation interpretations of Corporate Social Responsibility (CSR) and Socially Responsible Investment…
Abstract
Purpose – Institutional investors need to move beyond first- and second-generation interpretations of Corporate Social Responsibility (CSR) and Socially Responsible Investment (SRI) (based on negative filters), and also beyond third and fourth generations (based on positive and integrated filters), which are more sophisticated but still limited, and toward a fifth generation of SRI and CSR. A fifth-generation model systematically incorporates critical intangibles, such as human capital analysis, into the Environmental, Social, and Governance (ESG) investment process.
Methodology – This chapter incorporates a literature review and draws on a range of qualitative research and case studies on the current and potential role of regulators to regulate nontraditional measures of value.
Findings – The power of institutional investors is currently based on incomplete information from listed companies on how they create value, yet it rests on superior knowledge and insight into the workings of the companies in which they invest, and is only as strong as the quality of the information it uses to make investment decisions on behalf of clients.
Research implications – More research on the role of human capital analysis, and its regulatory consequences, is required.
Practical implications – Regulators need to act within the context of these fifth-generation models in order to create the environment for more transparent investment recommendations.
Originality of chapter – This chapter contributes a qualitative and conceptual perspective to the debate on the role of regulation beyond the global financial crisis.
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Katherine E. McLeod, Jessica Xavier, Ali Okhowat, Sierra Williams, Mo Korchinski, Pamela Young, Kristi Papamihali, Ruth Elwood Martin, Angus Monaghan, Nader Sharifi and Jane A. Buxton
This study aims to describe knowledge of Canada’s Good Samaritan Drug Overdose Act (GSDOA) and take home naloxone (THN) training and kit possession among people being released…
Abstract
Purpose
This study aims to describe knowledge of Canada’s Good Samaritan Drug Overdose Act (GSDOA) and take home naloxone (THN) training and kit possession among people being released from provincial correctional facilities in British Columbia.
Design/methodology/approach
The authors conducted surveys with clients of the Unlocking the Gates Peer Health Mentoring program on their release. The authors compared the characteristics of people who had and had not heard of the GSDOA and who were in possession of a THN kit.
Findings
In this study, 71% people had heard of the GSDOA, and 55.6% were in possession of a THN kit. This study found that 99% of people who had heard of the GSDOA indicated that they would call 911 if they saw an overdose. Among people who perceived themselves to be at risk of overdose, 28.3% did not have a THN kit. Only half (52%) of participants had a mobile phone, but 100% of those with a phone said they would call 911 if they witnessed an overdose.
Originality/value
The authors found that people with knowledge of the GSDOA were likely to report that they would call 911 for help with an overdose. Education about the GSDOA should be a standard component of naloxone training in correctional facilities. More than one in four people at risk of overdose were released without a naloxone kit, highlighting opportunities for training and distribution. Access to a cellphone is important in enabling calls to 911 and should be included in discharge planning.
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Gerald K. LeTendre and Alexander W. Wiseman
Teacher effectiveness and teacher quality have become the focus of intense international attention and national concern. Dozens of nations are implementing a diverse set of…
Abstract
Teacher effectiveness and teacher quality have become the focus of intense international attention and national concern. Dozens of nations are implementing a diverse set of strategies that aim to improve the quality of education by improving the quality of teachers. These efforts have not been well coordinated, and as the authors in this volume show, core constructs of quality have not been well defined. In this introductory chapter, we discuss why teachers are now “under the microscope” of policymaker’s attention and elaborate how the chapters in this volume identify particularly fruitful avenues for further study. The assembled chapters address two complex questions: (1) what existing cross-national measures of teacher effectiveness and teacher quality are most promising and how can these be aligned to maximize their research potential? and (2) what core constructs of teacher quality or effectiveness are missing from the evidence-base, and how can cross-national comparative research help refine these? To investigate these questions, the chapters in this volume address different aspects of “quality.” While quality may be politically contested, there is a significant need to continue to articulate a truly global perspective on teacher quality. The authors look at a wide range of aspects of quality in order to advance thinking about teacher education, instructional quality and workforce or organizational conditions that affect quality; to analyze instruments, tools, or measures used to assess quality; and identify what measures need to be developed further. We also note how scholarly study of the spread of transnational teacher reforms has failed to keep pace with national policy changes regarding teacher quality, and advance a more general theory of the forces affecting national policymakers.
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Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).