Search results

1 – 10 of 216
Per page
102050
Citations:
Loading...
Available. Content available
Article
Publication date: 1 March 2000

Angela K. Miles and Darla J. Domke-Damonte

This qualitative study examines stressors and coping mechanisms in bed and breakfast (B&B) homes.

1043

Abstract

This qualitative study examines stressors and coping mechanisms in bed and breakfast (B&B) homes.

Details

New England Journal of Entrepreneurship, vol. 3 no. 1
Type: Research Article
ISSN: 1550-333X

Access Restricted. View access options
Article
Publication date: 1 October 1998

Sharon L. Segrest, Darla J. Domke‐Damonte, Angela K. Miles and William P. Anthony

This study examined the impact of social influence theory on distance education technology (DET) usage. Delineation of university culture types conceptualized by Bergquist (the…

1982

Abstract

This study examined the impact of social influence theory on distance education technology (DET) usage. Delineation of university culture types conceptualized by Bergquist (the collegial culture, the managerial culture, the developmental culture, and the negotiating culture) were also examined in relation to technology usage. This study tested the proposed relationships in a survey of distance education technology usage at a major southeastern university, and findings support the influence of past experience with technology and social influence, and provide limited support for the influence of the culture types and individual factors on technology usage. This study encourages administrators to more closely examine their own academic cultures to identify appropriate actions to take before pursuing organizational changes like DET adoption, so that the resulting DET usage might more closely mirror the expected outcomes.

Details

Journal of Organizational Change Management, vol. 11 no. 5
Type: Research Article
ISSN: 0953-4814

Keywords

Access Restricted. View access options
Article
Publication date: 14 October 2019

Riccardo Mangiaracina, Alessandro Perego, Arianna Seghezzi and Angela Tumino

The purpose of this paper is twofold: first, to review and classify scientific publications dealing with those innovative solutions aimed at increasing the efficiency of last-mile

18683

Abstract

Purpose

The purpose of this paper is twofold: first, to review and classify scientific publications dealing with those innovative solutions aimed at increasing the efficiency of last-mile delivery in business to consumer (B2C) e-commerce; and, second, to outline directions for future research in this field.

Design/methodology/approach

The review is based on 75 papers published between 2001 and 2019 in international peer-reviewed journals or proceedings of conferences, retrieved from bibliographic databases and science search engines.

Findings

Due to its importance in affecting the overall logistics costs and, as a consequence, the economic sustainability of a B2C e-commerce initiative, last-mile delivery process deserves particular attention in order to be optimised. The review highlights that, among the main factors affecting its cost, there are the probability to have failed deliveries, the customer density in the delivery areas and the degree of automation of the process. Innovative and viable last-mile delivery solutions – which may impact the mentioned drivers – include parcel lockers, crowdsourcing logistics, mapping the consumer presence at home and dynamic pricing policies. Eventually, some gaps and areas for further research activities have been identified (e.g. mapping customer behaviour, crowdsourcing logistics).

Originality/value

This review offers interesting insights to both academics and practitioners. On the academic side, it analyses and classifies relevant literature about innovative and efficiency-oriented last-mile delivery solutions, proposing directions for future research efforts. On the managerial side, it presents a holistic framework of the main factors affecting last-mile delivery cost and of viable innovative solutions that may be implemented to increase efficiency.

Details

International Journal of Physical Distribution & Logistics Management, vol. 49 no. 9
Type: Research Article
ISSN: 0960-0035

Keywords

Available. Content available
Book part
Publication date: 19 December 2017

Karin Klenke

Free Access. Free Access

Abstract

Details

Women in Leadership 2nd Edition
Type: Book
ISBN: 978-1-78743-064-8

Access Restricted. View access options
Book part
Publication date: 13 March 2019

Samantha Holland

This chapter will focus on the Netflix television series The Exorcist (2016–) starring Gina Davis as Angela Rance/Regan MacNeill and Ben Daniels as Father Marcus. The Rances are a…

Abstract

This chapter will focus on the Netflix television series The Exorcist (2016–) starring Gina Davis as Angela Rance/Regan MacNeill and Ben Daniels as Father Marcus. The Rances are a well-off urban family in Chicago, with Angela, a successful and powerful professional woman. The Exorcist allows Angela Rance, a woman in midlife, to be central to the narrative, despite the paucity of positive, central roles for women over 50.

The chapter will also examine the depiction of gender through the themes of families and homes. Homes are sanctuaries but can also be a site of violence. The Rance home is the first clue that all is not well, when Angela hears noises in the walls. Families, homes, faith and betrayal are everywhere in The Exorcist, including the Rances, the Church, the priesthood, the Friars of Ascension and the homeless settlement. Traditionally, families and homes are where women can achieve creativity and some kind of agency, as well as being contained.

The third approach of this chapter will be to compare gender representations in the television series and the film The Exorcist (1973). In theory, the intervening 44 years could have seen gains for women and feminism, but 2017 has seen women’s rights eroded yet again. The film was made at the height of the women’s liberation movement and second-wave feminism, and at the start of the era of ‘video nasties’ and explicitly gory slasher and cannibal films, so I will use the historical context to frame a discussion about the two different versions.

Details

Gender and Contemporary Horror in Television
Type: Book
ISBN: 978-1-78769-103-2

Keywords

Available. Content available
Book part
Publication date: 11 August 2021

Amanda DiGioia

Free Access. Free Access

Abstract

Details

Gender and Parenting in the Worlds of Alien and Blade Runner
Type: Book
ISBN: 978-1-83982-941-3

Access Restricted. View access options
Article
Publication date: 11 September 2017

Andre Anugerah Pekerti, Quan Hoang Vuong and Nancy K. Napier

The purpose of this paper is to bring to light the double edges faced by individuals who have international and multicultural experiences. The implication is that these…

1030

Abstract

Purpose

The purpose of this paper is to bring to light the double edges faced by individuals who have international and multicultural experiences. The implication is that these individuals encounter acculturation challenges, and also gain from their multiculturality. The authors adopt Berry’s (2011) integration and multiculturalism framework to analyze the experiences and challenges that multi-culturals face. This paper suggests ways to glean the silver lining within organizations to help manage and master multicultural experiences in the workplace to benefit both individuals and organizations.

Design/methodology/approach

The authors used empirical materials from expatriates who have worked across multiple cultural contexts. Based on these the authors present three examples to illustrate how expatriates and multicultural individuals place themselves in situations where they experience contact and challenges associated with adopting multiple cultures. The authors then analyze these examples to show how the experiences involve psychological-level integration challenges for Multi- and n-culturals.

Findings

The three multicultural expatriate examples suggest that individuals with international and multicultural experiences who are successful at managing their experiences develop cognitive and behavioral complexity. However, these individuals also face continuous acculturation including cognitive and ethno-cultural identity conflicts such as, rejection from multiple cultural perspectives because they continually cross-multiple cultural microcosms. Suggestions are presented to help maintain one’s sense of self-worth and minimizing ethno-cultural conflicts.

Research limitations/implications

Notwithstanding the value of analyzing the examples of expatriate acculturation experiences, the limitation to the examples is that it is limited to the experience of three individuals. However, the examples were effective in raising points to discuss relevant challenges and/or the double-edged reality faced by boundary spanners, multi-, and n-culturals.

Practical implications

The paper presents possible ways multi- and n-culturals navigate through their multiculturalism, including suggestions to help individuals who struggle with their multiculturalism through mentoring.

Social implications

The paper highlights the challenges of acculturation and suggests ways that individuals can overcome these challenges. It further suggests how organizations can take advantage of such individuals by utilizing existing personnel within the organization.

Originality/value

The paper is one of the few that acknowledge multiculturalism is highly challenging even for successful multi-culturals and n-culturals. Currently the literature is scant concerning how individuals can manage and master multicultural experiences in the workplace. The paper suggests a number of useful strategies for individuals and organizations to manage the challenges.

Access Restricted. View access options
Book part
Publication date: 20 July 2017

Angela Hall, Stacy Hickox, Jennifer Kuan and Connie Sung

Barriers to employment are a significant issue in the United States and abroad. As civil rights legislation continues to be enforced and as employers seek to diversify their…

Abstract

Barriers to employment are a significant issue in the United States and abroad. As civil rights legislation continues to be enforced and as employers seek to diversify their workplaces, it is incumbent upon the management field to offer insights that address obstacles to work. Although barriers to employment have been addressed in various fields such as psychology and economics, management scholars have addressed this issue in a piecemeal fashion. As such, our review will offer a comprehensive, integrative model of barriers to employment that addresses both individual and organizational perspectives. We will also address societal-level concerns involving these barriers. An integrative perspective is necessary for research to progress in this area because many individuals with barriers to employment face multiple challenges that prevent them from obtaining and maintaining full employment. While the additive, or possibly multiplicative, effect of employment barriers have been acknowledged in related fields like rehabilitation counseling and vocational psychology, the Human Resource Management (HRM) literature has virtually ignored this issue. We discuss suggestions for the reduction or elimination of barriers to employment. We also provide an integrative model of employment barriers that addresses the mutable (amenable to change) nature of some barriers, while acknowledging the less mutable nature of others.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-78714-709-6

Keywords

Access Restricted. View access options
Article
Publication date: 11 February 2025

Angela H.L. Chen, Jason Z.-H. Lee and Yun-Lun Ho

The delivery drivers this paper surveyed generally intend to accept all orders to avoid missing out on potential earnings. However, uncertainty about the timing of future orders…

3

Abstract

Purpose

The delivery drivers this paper surveyed generally intend to accept all orders to avoid missing out on potential earnings. However, uncertainty about the timing of future orders and variability in their potential earnings raises a crucial question: Would it be more beneficial for drivers to decline orders that are likely to involve low earnings or a long idle time after delivery? If so, how can they make informed choices when selecting orders? This paper aims to explore the key factors that can support drivers in making these decisions.

Design/methodology/approach

The role of order cancelation in Taiwan’s Uber Eats delivery process was first highlighted. This paper followed the grounded theory methodology and collected the data of completed orders from delivery drivers and authors’ participation in deliveries. The data included variables representing order characteristics, such as departure neighborhood, destination and duration for completing the order. Regression methods were then used to identify the variables that affect the driver’s evaluation of a received order in terms of the order’s earnings and idle time after completing the order and determine whether the order is desirable to the driver.

Findings

Upon receiving an order, drivers can decide whether to accept it by evaluating the earnings they will make for completing the order. The earnings are likely higher if the pay rate multiplier is higher that day or the order departure neighborhood is in a hot zone. After arriving at the restaurant, drivers can again make this decision by estimating the idle time they will spend waiting for their next order after delivering the current order. This idle time is likely longer if the driver is expected to spend greater time fulfilling the order since receipt, or if the earnings for completing the order are greater. This idle time is likely shorter if there are more restaurants in the order destination neighborhood, or if the order departure neighborhood or the order destination neighborhood is in a hot zone. Orders can be categorized as good or poor and the key factors for this categorization are whether the order departure and destination neighborhoods are in a hot zone, and the waiting time at the restaurant.

Originality/value

While food delivery research has commonly focused on customer satisfaction and platform efficiency, less attention has been paid to the strategic decision-making of delivery drivers – a relatively underrepresented group in the gig economy. This study aims to help these drivers become more adept participants in the competitive landscape of food delivery platforms. By examining how Taiwanese drivers navigate platform structures to maximize profitability and improve their work experience, this research contributes valuable insights to discussions on the sustainability of gig work.

Details

Information Discovery and Delivery, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-6247

Keywords

Access Restricted. View access options
Article
Publication date: 1 July 2007

María Dionisia Elche Hortelano and Ángela Gongález‐Moreno

The aim of this paper is to contribute to the understanding of innovation in services. First, service firms were classified according to the degree of customization of service…

1041

Abstract

The aim of this paper is to contribute to the understanding of innovation in services. First, service firms were classified according to the degree of customization of service product and technology, because it reflects the degree of interaction between producer and consumer. This is a key element in the process of production and, hence, in the innovation developed by these firms. Second, we identified four different modes of innovation in Spanish service firms, which reflect diverse patterns of innovation according to depth of changes introduced by firms. Finally, we examined how the innovation patterns are generalized by the type of service firms, confirming that there is a relationship between production and innovation strategies. This paper yields empirical evidence from Spanish services, showing that service firms develop innovations coherently according to their production strategy.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 5 no. 2
Type: Research Article
ISSN: 1536-5433

Keywords

1 – 10 of 216
Per page
102050