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To develop a unified research framework that synthesizes similarities between cognitive science and information studies, particularly language. This framework is proposed and explored as useful for future information study research.

Analysis is conducted of two contemporary developments in the distinct disciplines of information studies and cognitive science. The theories of extended cognition and social constructionism are explored, focusing on the issue of context in each of the arguments. The complementarity argument is presented as the strongest argument for extended cognition, while Sanna Talja's work is offered as representative of social constructionism in information studies. The philosophical similarities between extended cognition and social constructionism are then integrated at points of similarity.

Cognitive science and information studies have a number of unexpected similarities both in broad and specific terms. The opportunity to develop a synchronized research framework is presented as both feasible and mutually beneficial. Additionally, cognitive science is suggested as useful tool in bridging the gap between the frameworks of cognitivism and social constructionism in information studies.

The philosophic discussion borders on technical at times possibly limiting it to those familiar with or interested in the philosophy or meta‐theory within cognitive science and information studies.

The conclusion points to future research between cognitive science and information studies that can be conducted in further research projects. The arguments also move toward continuing discussions of interdisciplinarity in information studies.

Cognitive science is being frequently employed in information studies research and practice. This paper presents an alternative take on how the two can relate and possible benefits, while also exploring very particular movements within each discipline.

Considers the adoption of customer care by both public and private sector organizations as a means of gaining a longer‐term competitive edge. Examines ways of avoiding “charm‐school training”, the concept of the internal customer, the challenges of quality service, and a total approach to quality. Summarizes that if the “total approach” is compatible with business style, short‐term enthusiasm can be converted into long‐term and sustainable results.

There is growing interest in self-management support for people living with mental health problems. The purpose of this paper is to describe the evaluation of a co-designed and co-delivered self-management programme (SMP) for people living with depression delivered as part of large scale National Health Service quality improvement programme, which was grounded in the principles of co-production. The authors investigated whether participants became more activated, were less psychologically distressed enjoyed better health status, and quality of life, and improved their self-management skills after attending the seven-week SMP.

The authors conducted a longitudinal study of 114 people living with depression who attended the SMP. Participants completed self-reported measures before attending the SMP and at six months follow up.

Patient activation significantly improved six months after the SMP (baseline M=49.6, SD=12.3, follow up M=57.2, SD=15.0, t(113)=4.83, p < 0.001; d=0.61). Participants’ experience of depression symptoms as measured by the Patient Health Questionnaire-9 significantly reduced (baseline M=15.5, SD=6.8, follow up M=10.6, SD=6.9, t(106)=7.22, p < 0.001, d=−0.72). Participants’ anxiety and depression as measured by the Hospital Anxiety Depression Scale also decreased significantly (baseline anxiety: M=13.1, SD=4.2, follow up M=10.2, SD=4.4, t(79)=6.29, p < 0.001, d=−0.69); (baseline depression: M=10.3, SD=4.6, follow up M=7.7, SD=4.5, t(79)=5.32, p < 0.001, d=−0.56). The authors also observed significant improvement in participants’ health status (baseline M=0.5, SD=0.3, follow up M=0.6, SD=0.3, t(97)=−3.86, p < 0.001, d=0.33), and health-related quality of life (baseline M=45.4, SD=20.5, follow up M=60.8, SD=22.8, t(91)=−2.71, p=0.008, d=0.75). About 35 per cent of participant showed substantial improvements of self-management skills.

The co-produced depression SMP is innovative in a UK mental health setting. Improvements in activation, depression, anxiety, quality of life and self-management skills suggest that the SMP could make a useful contribution to the recovery services in mental health.

Purpose – To give an overview of how the editor of this volume came to engage with Hayek's philosophical psychology.

Recent work on the theory of teams and team reasoning in game interactive settings is due principally to the late Michael Bacharach (Bacharach, 2006), who offers a conception of the individual as a team member, and also to Martin Hollis (1998) and Robert Sugden and Natalie Gold (Sugden, 2000; Gold & Sugden, 2007), and is motivated by the conflict between what ordinary experience suggests people often to do and what rationality prescribes for them, such as in prisoner's dilemma games where individuals can choose to cooperate or defect. The source of the conflict, they suggest, is an ambiguity in the syntax of standard game theory, which is taken to pose the question individuals in games ask themselves as, “what should I do?,” but which might be taken to pose the question, particularly when individuals are working together with others as, “what should we do?” When taken in the latter way, each individual chooses according to what best promotes the team's objective and then performs the role appropriate as a member of that team or group. Bacharach understood this change in focus in terms of the different possible cognitive frames that individuals use to think about the world and developed a variable frame theory for rational play in games in which the frame adopted for a decision problem determines what counts as rational play (Janssen, 2001; Casajus, 2001).In order to explain how someone acts, we have to take account of the representation or model of her situation that she is using as she thinks what to do. The model varies with the cognitive frame in which she does her thinking. Her frame stands to her thoughts as a set of axes does to a graph; it circumscribes the thoughts that are logically possible for her (not ever, but at that time). (Bacharach, 2006, p. 69)Sugden understands this framing idea in terms of the theory of focal points following Thomas Schelling's emphasis on the role of salience in coordination games (Schelling, 1960), and his theory similarly ties decision-making to the way the game is understood (Sugden, 1995). This all recalls what Tversky and Kahneman (1981, 1986) termed standard's theory's description invariance assumption, whose abandonment makes it possible to bring a variety of the insights from psychology to bear on rationality in economics.

This paper seeks to argue that there are two distinct problems of ignorance: a problem of size and a problem of type. Both are more pressing today than ever before, given the extraordinary expansion of collective human knowledge, and both pertain to epistemic limitations intrinsic to evolved cognitive systems. After delineating these problems in detail, one possible way of overcoming “relative” and “absolute” ignorance about the universe – enhancement technologies – is to be examined. The paper then aims to argue that, given one's epistemic situation, resources currently being spent on normal research would be far better spent on developing cognition‐enhancing technologies – technologies that promise to help solve the size and type problems previously sketched.

The paper identifies two important limitations on human knowledge, one deriving from the size or complexity of certain problems and the other from one's inability to access specific concepts necessary to understand them. It suggests that cognitive enhancements offer the best chance at overcoming these two limitations.

There are both strong practical and moral reasons for diverting more resources into the development of cognitive enhancement technologies.

No author has yet elaborated on the distinction, which is taken to be important, between the problems of “size” and “type.” Furthermore, no author has yet explored how cognitive enhancements may address the problem that Colin McGinn calls “cognitive closure” (the problem of type). Thus, cognitive enhancements may offer the only possibility of solving conundrums like conscious experience and free will.

The purpose of this paper is to demonstrate that, given contemporary global challenges and trends, the central goal for the future of higher education should be to facilitate the development of wise cyborgs.

Contemporary global challenges are identified. A theory of wisdom and wisdom‐based education is outlined, highlighting the development of character virtues and enhanced future consciousness. It is demonstrated that a wisdom‐based education is necessary for addressing global challenges. The intimate evolutionary connection between human intelligence and technology is described, including a general definition of a cyborg. The concept of a wise cyborg is described. Examples are provided regarding how to facilitate the educational development of the wise cyborg.

Solutions to modern global challenges require a synthesis of holistic, integrative, future‐focused, and ethical thinking – all qualities of wisdom. The qualities of wisdom can be described analytically and addressed educationally. Humans have purposely enhanced their functional capacities through technology throughout history. Humans are cyborgs and the intimate functional synthesis of the biological and technological will further develop in the future. Wise people in the future will be wise cyborgs. Educational methods can be identified that facilitate the development of wise cyborgs.

Wisdom, a concept traditionally associated with philosophy and spiritual thinking, is connected with technological evolution. An educational approach is described which synthesizes wisdom and character virtues with future consciousness and technological proficiency. This educational model is applied to creating individuals who can successfully address the problems of today and tomorrow.

The purpose of this paper is to investigate the nature of collaboration within information science, to argue for distinct meanings for interdisciplinary and multidisciplinary research and to answer two questions: What philosophic distinction can be made between inter‐ and multi‐disciplinary efforts? Is one more valuable than the other to information science research?

The semantic inconsistency for describing collaboration is identified in information science. Philosophic analysis of the terms interdisciplinary and multidisciplinary is conducted, arguing for distinct meanings. A case study through cognitive science exploring the philosophic meanings is developed.

Interdisciplinarity and multidisciplinarity are very distinct in terms of methods and frameworks. Interdisciplinary research has longer‐term benefits for information science, but multidisciplinary research can also fulfil valid collaborative roles in information science.

A brief technical discussion of cognitive science theory lends itself to those interested in cognitive science. The paper is philosophic in nature.

The inconsistencies surrounding the terms interdisciplinary and multidisciplinary have impact on professional practice. The argument for more consistent terminology will introduce more semantic integrity and reduce miscommunication. There is a challenge to engage in more interdisciplinary research and practice within information science.

Collaboration is a common term used, but little research into what it precisely means within information science has been conducted. The paper argues for a clear distinction between various types of collaboration, and provides a case study with cognitive science.