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The authors analyze the effects of political freedom and personal freedom on the spread of COVID-19 in a cross-country study. The authors also investigate how income inequality, urbanization and previous experience with a similar respiratory epidemic/pandemic, such as SARS and MERS, affect the spread of COVID-19.

The authors employ data from 102 countries to examine the relationship of countries' economic and sociopolitical factors, such as political freedom and personal freedom and their COVID-19 infection cases per million population at 120 days, 150 days and 180 days after the reported 10th infection case. The authors also include the log term of real GDP per capita to control for counties' economic development and regional dummies to control for regional-specific effects.

Results of this study show that personal freedom, rather than democracy, has a significant positive effect on countries' COVID-19 infection cases. On the contrary, democracy has a negative impact on the infection rate. The authors also find that socioeconomic factors such as higher income inequality and urbanization rate adversely affect the COVID-19 infection cases. A larger older population is associated with fewer infection cases, holding everything else equal. Previous experiences with the coronavirus crisis affect countries only at the 120 days mark. Real GDP per capita has no significant effect.

The main contribution of this paper is to jointly explore personal freedom, which implies a social framework with more emphasis on self-value and self-realization and political freedom, that is, democracy. The authors show that it is personal freedom, rather than democracy, that contributes to higher COVID-19 infection cases. Democracy, on the other hand, reduces the number of infection cases.

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-12-2021-0769

This paper describes the developments in the control of spot welding from Bosch Rexroth with particular reference to body‐in‐white applications. The Bosch Rexroth MF system uses 1 kHz rather than conventional 50 Hz in the control of spot welding and DC current rather than AC at the weld gun. The several benefits of this arrangement are discussed including lower power and energy losses, lighter cabling and a more compact weld transformer. Also described is a new ultrasonic adaptive control system developed by Bosch Rexroth which enables the growth of the weld nugget to be monitored and recorded for traceability.

This chapter delves into the specific heuristics, biases, and cognitive errors that often arise during decision-making processes in healthcare. It explores how specific mental shortcuts can lead to inconsistencies and irrationalities. Key concepts include statistical evaluation errors, such as the base rate fallacy and the law of large numbers, and causal inference issues like regression to the mean and omitted variables. This chapter also covers common cognitive biases, such as confirmation bias, optimism bias, action bias, halo effect, overdiagnosis, etc., which influence medical professionals and patients in interpreting information and deciding. Recognition of such biases can enhance medical decision outcomes as well as improving the communication between stakeholders.

As a way of focusing curriculum development and learning outcomes universities have introduced graduate attributes, which their students should develop during their degree course. Some of these attributes are discipline‐specific, others are generic to all professions. The development of these attributes can be promoted by the careful use of self‐ and peer assessment. The authors have previously reported using the self‐ and peer assessment software tool SPARK in various contexts to facilitate opportunities to practise, develop, assess and provide feedback on these attributes. This research and that of the other developers identified the need to extend the features of SPARK, to increase its flexibility and capacity to provide feedback. This paper seeks to report the results of the initial trials to investigate the potential of these new features to improve learning outcomes.

The paper reviews some of the key literature with regard to self‐ and peer assessment, discusses the main aspects of the original online self‐ and peer assessment tool SPARK and the new version SPARK^PLUS, reports and analyses the results of a series of student surveys to investigate whether the new features and applications of the tool have improved the learning outcomes in a large multi‐disciplinary Engineering Design subject.

It was found that using self‐ and peer assessment in conjunction with collaborative peer learning activities increased the benefits to students and improved engagement. Furthermore it was found that the new features available in SPARK^PLUS facilitated efficient implementation of additional self‐ and peer assessment processes (assessment of individual work and benchmarking exercises) and improved learning outcomes. The trials demonstrated that the tool assisted in improving students' engagement with and learning from peer learning exercises, the collection and distribution of feedback and helping them to identify their individual strengths and weaknesses.

SPARK^PLUS facilitates the efficient management of self‐ and peer assessment processes even in large classes, allowing assessments to be run multiple times a semester without an excessive burden for the coordinating academic. While SPARK^PLUS has enormous potential to provide significant benefits to both students and academics, it is necessary to caution that, although a powerful tool, its successful use requires thoughtful and reflective application combined with good assessment design.

It was found that the new features available in SPARK^PLUS efficiently facilitated the development of new self‐ and peer assessment processes (assessment of individual work and benchmarking exercises) and improved learning outcomes.

This theory-into-practice article centers on American history through the optics of one religious organization's contestations – the Elim Springs Church of Jesus Christ, or Harshmanites as they are commonly known – with state and society. Secondary students explore the history and myriad responses from citizens and the federal government, which provides insight into what it means to be an American.

Embedded action inquiry (EAI) couples investigation with informed action. This whole-class exploration of 19th and 20th century American history transforms into individual, independent inquiries about related historical and current civil liberty contestations. Students communicate newly generated, fully substantiated understandings first to an academic audience and then to the community.

Teachers direct students' historical reading, thinking and writing toward informed civic participation. Engaging primary and secondary sources spark students' curiosity and scrutiny; writing prompts and scaffolding guide students' text-based articulations.

Harshmanite history, initiated by an iconic leader and maintained by the congregation into its 3rd century, illuminates the best and worst aspects of America. Secondary social studies students can examine emergent, local tensions when citizens' religious freedoms confront civic duty and societal responses. Through EAI, a novel adaptation of inquiry, students make meaning out of the local history and contribute to civic dialogue.

Customer loyalty as a concept is inherently attractive to retail businesses. In many companies however, customer loyalty is operationalised through the activities of an often part‐time and transient workforce. The case illustration presented here, and in particular the analysis of employee responses on issues of loyalty scheme construction and operation, raises two main issues. For any retailer operating a loyalty scheme, these findings raise considerable management implications.

This paper aims to address a critical aspect of post‐event recovery, namely the rebuilding of the housing stock following a devastating natural disaster. Using hurricanes as an example, challenges and opportunities are systematically discussed in hopes of sparking some further discussion and new economic models (including incentive‐based) that can help move communities toward greater resiliency and sustainability.

As a viewpoint paper, this paper relies on the author's experience in post‐hurricane damage investigation, structural retrofit, and design to minimize loss.

In evaluating how best to rebuild following a natural disaster, there are clear opportunities (and needs) in the areas of structural damage/loss mitigation, codes and standards, building material and system selection, and risk communication. Specific suggestions are made in each of these areas and the importance of risk‐based decision is stressed in each area.

This paper contributes to the ongoing and informed discussions on resiliency, sustainable design, and disaster‐resistant communities.

Early paradox research in organization theory contained a remarkable breadth of inspirations from outside disciplines. We wanted to know more about where early scholarship found inspiration to create what has since become paradox theory. To shed light on this, we engaged seminal paradox scholars in conversations: asking about their past experiences drawing from outside disciplines and their views on the future of paradox theory. These conversations surfaced several themes of past and future inspirations: (1) understanding complex phenomena; (2) drawing from related disciplines; (3) combining interdisciplinary insights; and (4) bridging discourses in organization theory. We end the piece with suggestions for future paradox research inspired by these conversations.

The learning outcomes are as follows: to use advanced frameworks and tools to convey complex ideas related to strategy and sustainable business practices; apply relevant concepts and theories of corporate social responsibility and governance to a practical situation while making decisions; demonstrate understanding of the importance of stakeholders when developing socially responsible thinking; and analyze the different strengths and weaknesses of the organization when making a decision that would affect the company strategy.

Claire Humphry was the General Manager at the renowned The Nacre Hotel in Penang, Malaysia. Claire had a very busy job as she had many people who reported to her, and the hotel was always full of guests. One of the things Claire also managed was the restaurant OceanSound that was owned and operated by her hotel. OceanSound was a very thematic restaurant that specialized in making sculptures of food for special events. On the New Year’s Day in 2023, Claire came to work ready to tackle what was sure to be a long and busy day. However, Claire had not anticipated exactly how taxing the day would end up being. During Claire’s talks with her colleagues throughout the day, her conversation with her friend, the head chef of OceanSound, Poh, would nag at her head for the rest of the day based on the events that followed. The New Year’s special sculpture at OceanSound was to be a large rabbit made of cake to commemorate 2023 being the year of the rabbit according to Chinese zodiac. This is usually kept secret until the sculpture is revealed; but somehow this information had been leaked. This led to The Nacre Hotel and OceanSound being in the spotlight for bad reasons as this sparked a debate online regarding food wastage. This escalated quickly and even led to a famous food influencer commenting on this using specifically The Nacre’s name. Activists also quickly emerged in front of the hotel to protest the creation of sculptures and the food wastage in Malaysian hospitality industry, seeking to make an example out of The Nacre Hotel. The online criticism died down and was eventually replaced by praise for the sculpture. The activists were also eventually asked by the hotel security to leave, which led to the rest of the day to go as expected for a New Year’s Day at The Nacre. However, Claire’s nagging suspicion that they were not out of the woods led her to start looking into food wastage in the hospitality industry in Malaysia to educate herself and bring it up in a future meeting. Two days after this incident, on January 3, 2023, Claire found The Nacre Hotel posted on the newspaper headlines, dissecting the food wastage associated with the hotel now. After getting an urgent phone call from the Regional Manager, who was pressured by the board and shareholders, Claire decided the time to address this issue could not be delayed any longer. She wrote an email to her strategy team to come up with some ideas for possible solutions to the issue and to present them in a group meeting within a week’s time. At the conclusion of the meeting, Claire was contemplating about the decision that she had to make if she wanted The Nacre Hotel to continue operating successfully in Malaysia’s hospitality industry.

The main theoretical concepts illustrated in the case include corporate governance approaches, types of corporate social responsibility, stakeholders’ prioritization, organizational culture, organizational structure, industry analysis and strategic choices. Therefore, this case study can be used in a upper-level undergraduate business courses in the field of Strategic Management and Corporate Social Responsibility. The case study can be successfully used in a capstone course on Business Policy and Strategy, when tackling the concepts of corporate social responsibility, environmental sustainability strategy and corporate governance. Under this scenario, the usage of conceptual frameworks from Chapters 2 and 3 of the textbook titled “Concepts in Strategic Management and Business Policy: Toward Global Sustainability” by Wheelen and Hunger would be required. This case study can also be successfully applied to MBA level courses on Strategic Management in a Globalized World. In this case, the latest edition of the textbook titled “Exploring Strategy” by Whittington et al., could be used (particularly, the material from Chapters 2–9, 11, 14 and 15). Additionally, the case could also be used in courses related to Tourism and Hospitality, especially in schools which have specialized programs in this field.

Teaching notes are available for educators only.

CCS 12: Tourism and Hospitality.