Search results

In an earlier paper in this Journal the present writer outlined some of the interpersonal factors likely to affect staff specialists' credibility with their clients. These included the specialist's diagnostic ability, his skill in forming multiplex relationships with his clients, the ease with which he coped with the stresses in his role and his facility as a diagnostician and actor in the political arena surrounding any changes he may be recommending. This paper seeks to develop aspects of the political context of the specialist's (or internal consultant's) work by focusing on some of the strategic factors which affect the long term viability of specialist units. A framework is provided which described some of the evolutionary phases specialist groups might go through and practical implications are drawn from this phase model about strategic aspects of the management of specialist activity.

Staff specialists are increasingly concerned about their credibility with executive groups. Events and trends of the past few years have meant more pressures on the staff man. This is partly a consequence of better technical training for line managers. While there has always been plenty of evidence of executive scepticism of staff advice, now more and more managers are able to back up their intuitive doubts with more reasoned consideration of the technical underpinnings of information they receive from experts. Not only can many executives question the conclusions of the staff man but they may also be able to delve into the technical process through which those conclusions evolved.

Reports on an empirical study of the decision to purchase computers in a single firm. States it is a competitive bidding situation with several suppliers attempting to win a contract that eventually reached £3.5 million pounds. Illustrates how the politics of the firm can influence significant purchase decisions and, in particular, how gatekeepers within the firm's buying centre can structure the outcome of purchase decision in line with their position in the political process. Bases the study on a large organisation in England, in the period 1957–1968, with regard to four computer purchase decisions. Concludes that it is clear that the computer suppliers had differential access to the firm's power structure and it was also evident they had differential knowledge of its operation.

This paper examines the processes of organizational adaptation and competitiveness of firms in an emerging economy (Argentina). The empirical focus of this paper concerns the determinants of organizational flexibility during the period from 1989 to 1999, when a combination of economic and political change triggered a massive change in the competitive context of indigenous firms. Two companies in the pharmaceutical industry were selected, one that was flexible (Sidus) and one that was less flexible (DER.S.A.). Longitudinal data are supplied to explore the determinants of organizational flexibility in those organizations.

This chapter examines the impact of adopting a global strategy upon leaders’ roles and identities in an engineering consultancy firm. Drawing upon process and social practice perspectives on leadership; our results explain leaders’ resistance to changing practices despite major process changes as due to the threats to their identity caused by the new role requirements to implement a global strategy. Our emerging process and social practice model of leadership highlights the complementary nature of process and practice change, creates a distinction between good and malign ambiguity in professional services firms and has implications for regulating the pace and timing of major changes which impact upon professional identities.

In the United States in the last few years there has developed a notion of “strategic human resource management” (HRM). As with other high‐sounding phrases in the management of people, first reactions are likely to divide between “let's have some of it” to “it won't work here”, with the latter possibly predominating. Where American pragmatism inclines towards trying new things to see if they work, British pragmatism tends to mean sticking with the actual and the evidently possible. Nevertheless, reviewing ideas which run ahead of practice can, on occasion, be useful in suggesting new possibilities. This article will review the implications of “strategic HRM” and ask whether it has any relevance to some of the issues which currently exercise personnel managers in the UK — notably, decentralising the personnel function and increasing workforce flexibility.

Enduring scholarly interest in the process of strategy-making stems from an abiding assumption that some ways of strategizing are more efficacious than others, and thus lead to higher firm performance in the long run; higher than luck alone would bring. Expressions of interest in and endorsements of the strategy process are abundant in the academic literature. As Pettigrew (1992) points out, Hofer and Schendel's pioneering definition of strategic management is processual in character emphasizing the development and utilization of strategy. Rumelt, Schendel, and Teece (1994) list the policy process question – how does policy process matter? – as a fundamental question of the strategic management field. Porter (1996) expresses preoccupation with the leadership and organizational challenges of managing the process. And, Hamel (1988) exhorts the field to devote as much attention to the conduct of strategy, i.e., the task of strategy making, as they have to its content. For senior managers and leaders, the question of how to make effective strategies stands usually at the top of their agenda. Not surprisingly then, the quest to uncover stable principles of good strategy making has attracted much support and interest over the years.

There is little doubt that organizational identity – that which is central, distinctive, and enduring about an organization – mediates in adaptive processes. Exactly how this mediation takes place, and whether it is favorable or unfavorable to adaptation, must still be fully established. The purpose of this paper is to add to the literature on identity and adaptation by exploring the relationship between these two constructs in family firms operating in an emerging economy. Based on measures of strength of identity, the authors examine how identity affects the adaptive processes of issue identification, strategic impulse definition, and implementation, where the authors look at pace of adjustment.

Longitudinal and comparative case studies were conducted of polar types presenting two pairs of organizations in two separate industries. These organizations faced the challenge of founder succession and a radical shift in macroeconomic conditions over a period of three decades. Through these four cases the authors hope to provide clear pattern recognition of strength of identity and adaptation – and of the relationship between these two constructs – in the face of severe internal and external shocks. The approach seems adequate in the larger context of inductive theory development and particularly suitable to the exploration of theoretical constructs, as it allows the researcher to unravel the underlying dynamics of path dependencies and/or evolutionary processes.

It is found that strong‐identity organizations are able to foresee relevant changes in their industries, define adequate strategic responses, and implement them in an evolutionary (i.e. smooth) manner. Conversely, loose‐identity organizations misread industry trends, incur strategic paralysis, and must eventually enforce revolutionary (i.e. violent) changes in order to ensure survival.

The paper addresses a critical issue for the advancement of organizational theory: the relationship between organizational identity and adaptation in emerging economies. In addition, it has important practical implications for managers doing business in turbulent environments. It makes a sound theoretical contribution and has important managerial implications.

This chapter presents trailing research (TR) as an approach for studying organization change in real time. I argue that TR can contribute in bridging the practitioner-scholar divide as well as generating methodologically rigorous, theoretically strong, and practically relevant research. I contrast the method with more traditional ways of researching change, such as positivistic research and action research and discuss various phases of the research process by drawing on my own experience with TR. While the objectives of the research are more similar to action research, the role of the researcher differs from both action research and positivistic research.

The purpose of the paper is to explore the process of change within organisations in the construction sector related to the content of change called for by reformers such as Egan, Latham, Constructing Excellence and the “rethinking construction” movement. The concept of supply chain management is used within the research to facilitate this kind of exploration.

The broad framework adopted in the paper is contextual in nature and informed by structuration theory and new institutionalism. The approach followed is a case study method that looks for literal replication across a number of cases.

Supply chain management is found to be both synonymous with the concept of partnering and particularly problematic for organisations to implement within the construction sector due to specific contextual factors.

All methodological positions have limitations. Like all research this piece of work is the product of choices that could have been different and achieved different outcomes.

The findings support a view that contextual approaches provide greater insight into the problematic nature of change in the construction sector and concerns regarding the development of a robust, relevant and sustainable agenda for change within the sector.