Stalking is considered a public health priority with a range of adverse outcomes. This paper aims to explore existing literature on children and adolescents as perpetrators of…
Abstract
Purpose
Stalking is considered a public health priority with a range of adverse outcomes. This paper aims to explore existing literature on children and adolescents as perpetrators of stalking, with a focus on rates of stalking and victim and perpetrator characteristics associated with stalking.
Design/methodology/approach
A review of research where stalking was engaged in by those 18 years old and younger was conducted, where 17 manuscripts met criteria for review.
Findings
This review found a prevalence of young people engaging in stalking of between 5.3% and 36%. Considerations including demographics, typologies, prior relationship characteristics, stalking and pursuit tactics, cyberstalking and a brief consideration of the impact are given.
Practical implications
Literature considering perpetration remains thin, and future research should seek to move towards a widely acceptable definition of stalking, as well as considering effective interventions for early intervention, and to consider the role of mental health services in supporting perpetrators and victims, who may not always be mutually exclusive groups.
Originality/value
This paper extends previous literature reviews; the authors understand this to be original work that contributes to a gap in the literature.
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Robert J. Chandler, Andrew Newman and Catherine Butler
The purpose of this paper is to examine the levels of clinician burnout in a community forensic personality disorder (PD) service, and explores how burnout may arise and be…
Abstract
Purpose
The purpose of this paper is to examine the levels of clinician burnout in a community forensic personality disorder (PD) service, and explores how burnout may arise and be minimised within a service of this nature.
Design/methodology/approach
A mixed methods approach was utilised, assessing levels of burnout and making comparisons with a comparable previous study. Focus group data regarding burnout and suggestions for reducing the risk of burnout were analysed using thematic analysis.
Findings
Levels of burnout were generally found to be higher in the current sample when compared with the generic PD services. Qualitative data suggest that working in a forensic PD setting may pose a range of additional and complex challenges; these are explored in detail. Minimising burnout might be achieved by developing resilience, utilising humour, team coherence and ensuring that breaks are taken, and developing one’s own strategies for “releasing pressure”.
Practical implications
The risk for burnout in clinicians working with offenders with PD may be higher than other groups of mental health clinicians. Despite this, attempts to minimise burnout can be made through a range of practical strategies at the individual, team and organisational level.
Originality/value
This is the first project to assess levels of burnout specifically in a team of clinicians working with offenders with PD, and offers an exploration of how burnout may manifest and how it can be managed in this unique area of mental health.
Zoe Mawby, Andrew Newman and Megan Wilkinson-Tough
The offender personality disorder (OPD) pathway faces the difficult task of identifying individuals who are eligible for their service from the entire probation caseload. The…
Abstract
Purpose
The offender personality disorder (OPD) pathway faces the difficult task of identifying individuals who are eligible for their service from the entire probation caseload. The offender assessment system personality disorder (OASys PD) screen is a national screening tool used by the pathway to help with this task. This paper aims to describe an evaluation of the effectiveness of this plus an additional screening tool currently used to identify eligible individuals for the OPD service in the South of England. Recommendations for improvements were made as necessary.
Design/methodology/approach
A mixed methods design used a quantitative analysis of data on the effectiveness of the OASys PD for correctly identifying individuals and a thematic analysis of a focus-group conducted with clinicians within the service.
Findings
The analysis revealed a positive predictive value of the OASys PD screen of 72% and a negative predictive value of 91%. Key themes from the focus-group revealed what worked well about the screening process, what was difficult and what needed to be improved.
Practical implications
The OASys PD performed better than the clinicians had expected. It was recommended that the service continued to use the combination of the screening tool and the interviews with minor adjustments.
Originality/value
This is the first research study of its kind on the effectiveness of the OASys Personality Disorder Screening tool. Using such a tool with some caution (the addition of consultation) creates a useful and effective process for tackling the very difficult task of identifying people for the community component of the Offender Personality Disorder Service. This research provides some evidence for the validity of such a process that is currently used throughout the National Probation Service in England and Wales.
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Andrew J. Newman and Gordon R. Foxall
Store layouts are important determinants of behaviour. A review of the academic and commercial literature suggests that the methodological and theoretical approaches have provided…
Abstract
Store layouts are important determinants of behaviour. A review of the academic and commercial literature suggests that the methodological and theoretical approaches have provided methods and approaches that are difficult for practitioners to adopt. This paper offers a robust theoretical approach (the behavioural perspective model) and new innovative methodology that significantly advances the way retailers can plan and measure store layouts, with a view to optimising store performance. Using computer‐aided observation, customers may be tracked and their behaviour analysed in the context of consumer situations and contingencies. Implications for retail management, theory and practice are discussed within the context of fashion shopper situations.
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Andrew J. Newman and Darshika Patel
Topshop and Gap are important fashion retail brands targeting young style‐conscious UK consumers. However, business performance differs widely with Topshop enjoying record sales…
Abstract
Topshop and Gap are important fashion retail brands targeting young style‐conscious UK consumers. However, business performance differs widely with Topshop enjoying record sales whilst Gap has recorded losses at a five year high. This paper investigated these variations in performance from a strategic and holistic view of retailer brand image, and the adoption of quality marketing orientation. Answers were sought using key image attributes as a vehicle to understanding customers’ perceptions of the retailers under study. Survey data were collected from a sample of 300 typical customers who were set the task of ranking image attributes. Factor analysis of customer responses indicated that Gap customers were offered lifestyles in advertising that were out‐of‐step with the merchandise on the shelves. This reflected a failure on the part of retail management to satisfy the target market. Topshop customers displayed high levels of confidence in the merchandise proposition but stressed the importance of atmosphere and sales staff in overall assessments. This finding reinforces the view that sustainable retailer positioning pivots on a range of marketing activities as well as matching fashion consumers to styles. The research concludes with implications for strategic retail marketing, theory and practice.
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Len Tiu Wright, Andrew Newman and Charles Dennis
Much of the literature on consumer empowerment focuses on consumers' efforts to regain control of their consumption processes from suppliers. The purpose is to argue that many…
Abstract
Purpose
Much of the literature on consumer empowerment focuses on consumers' efforts to regain control of their consumption processes from suppliers. The purpose is to argue that many suppliers achieve success by trying hard to empower consumers. The mechanism by which this takes place consists of researching and providing what consumers want. Consumers feel empowered when they are able to enjoy the consumption process. This is of particular note in shopping, which is not simply obtaining products but also experience and enjoyment.
Design/methodology/approach
Research is examined into the links between firms' efforts to understand what consumers want, atmospheric stimuli, emotions and buying behaviour.
Findings
The paper finds that successful firms' try hard to understand what consumers want and to improve consumer satisfaction and empowerment by providing pleasant marketing environments and apt, relevant information.
Research limitations/implications
The approach is based on prior literature. The paper examines marketing to consumers in company locations, e.g. stores, malls, restaurants and banks to examine specific evidence of the effects of atmospheric stimuli such as aroma, music and video screen media.
Practical implications
The paper contends that firms can and do become successful in a competitive arena by providing pleasant environments and information that people want.
Originality/value
The paper shows how consumer empowerment is an important concept. This paper contributes since there is a dearth of writings specifically about consumer empowerment in the marketing literature. Far from the popular view of consumers being manipulated by firms, successful firms try hard to and succeed in empowering consumers in their marketing activities.
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The number of mental health professionals able to prescribe has, for a number of years, reached beyond medics, but UK clinical psychologists are not yet permitted to train to…
Abstract
Purpose
The number of mental health professionals able to prescribe has, for a number of years, reached beyond medics, but UK clinical psychologists are not yet permitted to train to prescribe. The purpose of this paper is to ask if prescribing could be part of the clinical psychologist's role.
Design/methodology/approach
This article lays out three core areas of discussion: what was the drive for non‐medical prescribing? Could psychologists be trained to prescribe? Could prescribing be another tool for psychologists? Currently, UK clinical psychologists are not able to prescribe unless they have an additional qualification as a medic, pharmacist or nurse. This paper ends by considering the position of a clinical psychologist who is also a registered nurse and wonders about the pros and cons of training to prescribe.
Findings
It was argued that clinical clinical psychologists who are also registered nurses are best placed and currently perhaps the only clinical psychologists able to train to prescribe. The author questioned his motives for considering training to prescribe and looked at the risks in prescribing.
Originality/value
The author is unsure if he wants to pursue prescribing privileges but makes no objection to clinical psychologists prescribing.
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Andrew J. Newman and Peter Cullen
Sets out to consider the way in which food retailing has altered in the face of competitive and other forces. Specifically, the space allocated in respect of the mix of food and…
Abstract
Sets out to consider the way in which food retailing has altered in the face of competitive and other forces. Specifically, the space allocated in respect of the mix of food and non‐food product areas, and the redistribution of priorities as traditional retailer policies and strategies become transformed by consumer demands. Discusses large food supermarket chains to provide a context for development. A framework of four major factors, time, location, space and merchandising, is used to help to identify and analyse key factors in the customers’ and retailers’ expectations and strategic thought behind the merchandise arrangements.
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Ivor Church and Andrew J. Newman
This research focuses on the UK fast food retailers and the importance of the service delivery systems in fast food burger outlets. Waiting time and the impact it has on customer…
Abstract
This research focuses on the UK fast food retailers and the importance of the service delivery systems in fast food burger outlets. Waiting time and the impact it has on customer perceptions of service quality is considered alongside a typology of customers, based on their waiting characteristics. A number of critical components that affect customer queuing and crowding emerge as an inherent part of the production‐line service system. The paper asserts that the cost‐effective maximisation of service speed is likely to be the primary consideration for management, and lead to business success. When using conventional research approaches, such as tracking studies and queuing theory, these arguably offer burger restaurant managers a rather simplistic analysis. The research concludes, therefore, that modern computer‐based simulation packages offer a way of measuring most of the influencing factors, and is an opportunity for leading fast food retailers to optimise their (total) product positioning.