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Article
Publication date: 15 October 2024

Rachel M. Saef, Tine Köhler and Andrew Jebb

Using Hirschman's Exit–Voice–Loyalty–Neglect (EVLN) framework, this study examines the dual-moderating role of the big five personality traits in shaping workers' behavioral…

Abstract

Purpose

Using Hirschman's Exit–Voice–Loyalty–Neglect (EVLN) framework, this study examines the dual-moderating role of the big five personality traits in shaping workers' behavioral responses to psychological contract breach. Building from calls for research on individual differences in psychological contract dynamics, the current study applies the theory of purposeful work behavior to delineate how the higher-order goals prescribed by one's personality jointly guide interpretation processes in forming emotional and behavioral responses. In doing so, we map how certain big five traits shape felt violation and EVLN responses following breach events, while others seem to only moderate emotional or EVLN responses.

Design/methodology/approach

A scenario-based experimental study asked participants (N = 610) about their reactions to a breach event. We tested a dual moderated mediation model, in which agreeableness, extraversion, conscientiousness and neuroticism moderated the intensity of felt violation, and the likelihood of each EVLN behavior following from felt violation.

Findings

We found evidence for the dual moderating effect of agreeableness on voice responses to breach. Additionally, neuroticism strengthened felt violation following breach, and extraversion weakened endorsement of neglecting work to cope with felt violation. Our results suggest that certain traits are particularly important for individual differences in emotional responses to breach (e.g. neuroticism), while others are important for shaping differences in behavior (e.g. extraversion). Additionally, results shed light on the importance of taking a person-by-situation perspective in understanding work behavior, such that extraversion, while conceptualized as general emotional tendencies, does not significantly influence felt violation in breach contexts.

Originality/value

While previous research has looked at how personality traits moderate either the breach–felt violation relation or the breach–EVLN relation, research has yet to test the moderating effect of personality simultaneously. Excluding one or the other overlooks important individual differences in the process, as interpretation processes guiding emotional and behavioral responses happen concurrently. In doing so, we examine responses to a specific breach event (rather than general breach perceptions), as this better aligns with the conceptualizations of breach (as specific occasions of broken promises) and felt violation (as an emotional state).

Details

Journal of Managerial Psychology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 7 February 2018

Robert Crawford and Matthew Bailey

The purpose of this paper is to explore the value of oral history for marketing historians and provide case studies from projects in the Australian context to demonstrate its…

Abstract

Purpose

The purpose of this paper is to explore the value of oral history for marketing historians and provide case studies from projects in the Australian context to demonstrate its utility. These case studies are framed within a theme of market research and its historical development in two industries: advertising and retail property.

Design/methodology/approach

This study examines oral histories from two marketing history projects. The first, a study of the advertising industry, examines the globalisation of the advertising agency in Australia over the period spanning the 1950s to the 1980s, through 120 interviews. The second, a history of the retail property industry in Australia, included 25 interviews with executives from Australia’s largest retail property firms whose careers spanned from the mid-1960s through to the present day.

Findings

The research demonstrates that oral histories provide a valuable entry port through which histories of marketing, shifts in approaches to market research and changing attitudes within industries can be examined. Interviews provided insights into firm culture and practices; demonstrated the variability of individual approaches within firms and across industries; created a record of the ways that market research has been conducted over time; and revealed the ways that some experienced operators continued to rely on traditional practices despite technological advances in research methods.

Originality/value

Despite their ubiquity, both the advertising and retail property industries in Australia have received limited scholarly attention. Recent scholarship is redressing this gap, but more needs to be understood about the inner workings of firms in an historical context. Oral histories provide an avenue for developing such understandings. The paper also contributes to broader debates about the role of oral history in business and marketing history.

Details

Journal of Historical Research in Marketing, vol. 10 no. 1
Type: Research Article
ISSN: 1755-750X

Keywords

Book part
Publication date: 30 June 2020

Elizabeth Friesen

Abstract

Details

The World Economic Forum and Transnational Networking
Type: Book
ISBN: 978-1-83982-459-3

Article
Publication date: 19 February 2018

Frances Myfanwy Miley and Andrew F. Read

The purpose of this paper is to make visible the relationship between accounting and stigma in the absence of accounting. This research examines how failure to implement mandatory…

1034

Abstract

Purpose

The purpose of this paper is to make visible the relationship between accounting and stigma in the absence of accounting. This research examines how failure to implement mandatory accounting and auditing requirements in the management of indigenous wages contributed to stigmatisation of indigenous Australians and led to maladministration and unchecked financial fraud that continued for over 75 years. The accounting failures are by those charged with protecting the financial interests of the indigenous population.

Design/methodology/approach

An historical and qualitative approach has been used that draws upon archival and contemporary sources.

Findings

Prior research has examined the nexus between accounting mechanisms and stigma. This research suggests that the absence of accounting mechanisms can also contribute to stigma.

Research limitations/implications

This research highlights the complex relationship between accounting and stigma, suggesting that it is simplistic to examine the nexus between accounting and stigma without considering the social forces in which stigmatisation occurs.

Social implications

This research demonstrates decades of failed accounting have contributed to the ongoing social disadvantage of indigenous Australians. The presence of accounting mechanisms cannot eradicate the past, or fix the present, but can create an environment where financial abuse does not occur.

Originality/value

This research demonstrates that stigma can be exacerbated in the negative space created by failures or absence of accounting.

Details

Accounting, Auditing & Accountability Journal, vol. 31 no. 2
Type: Research Article
ISSN: 0951-3574

Keywords

Article
Publication date: 1 December 1902

AT Oxford, on October 8th and 9th, was celebrated the tercentenary of the founding of the Bodleian Library by Sir Thomas Bodley, an Exeter man, who early realised the value of…

Abstract

AT Oxford, on October 8th and 9th, was celebrated the tercentenary of the founding of the Bodleian Library by Sir Thomas Bodley, an Exeter man, who early realised the value of books in the work of education. The occasion was made one of great importance, and there were gathered together distinguished representatives of literature and librarianship from all parts of the world. The list of delegates given below will show how extensive this representation was, although it will occur to some, as a somewhat remarkable circumstance, that not a single municipal library in London was represented, while many of the more important English towns were also ignored. Considering that such libraries are doing so much in the cause of popular education, compared to which the work of many of the colleges and institutions represented is microscopical, it does strike the outsider that the gathering would have been much more impressive and representative had there been more “Town” and less “Gown” in the celebration. The following is a full list of all but the Oxford representatives, who included practically every head of a college, professor, or college librarian, together with various local celebrities:—

Details

New Library World, vol. 5 no. 5
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 15 August 2016

Matthew Bailey

This study focuses on the marketing strategies of the two most successful discount department store chains in Australia between 1969 and the late 1980s when consumer acceptance of…

1886

Abstract

Purpose

This study focuses on the marketing strategies of the two most successful discount department store chains in Australia between 1969 and the late 1980s when consumer acceptance of both brand and format were being determined. It examines how they approached marketing a new-format national retail chain to the Big Middle of the market and the ways in which brands were differentiated.

Design/methodology/approach

Archival sources and oral histories provide evidence about the marketing strategies of each firm. These are integrated with press coverage, advertising and promotional activity to analyze marketing programs. Consumer research from the time offers insights into the effectiveness of campaigns.

Findings

The Coles and Myer retailing firms pursued similar marketing strategies to encourage adoption of their Kmart and Target discount department store chains, educating consumers about the links between their operational efficiencies and lower prices. Both firms not only formulated national standardized marketing strategies but also differentiated their positioning to maximize their appeal to consumers.

Originality/value

This article expands understandings of the ways in which new national retail chains are developed and marketed. It explores the intersection between public relations material and media coverage and the ways in which existing brands can be leveraged to legitimize new formats and encourage adoption. More broadly, it contributes to a literature on the “Big Middle”, a space occupied by dominant, volume-oriented retailers. In doing so, it demonstrates that foreign adopters can draw on Big Middle retail formats to quickly gain access to large population segments in their home markets.

Details

Journal of Historical Research in Marketing, vol. 8 no. 3
Type: Research Article
ISSN: 1755-750X

Keywords

Open Access
Article
Publication date: 2 July 2024

Denis Dyvee Errabo, Alicia Dela Rosa and Luis Jose Mari Gonzales

Our study focuses on providing empirical evidence regarding the optimization of podcasting in asynchronous learning. This action research aimed to innovate the delivery of…

1247

Abstract

Purpose

Our study focuses on providing empirical evidence regarding the optimization of podcasting in asynchronous learning. This action research aimed to innovate the delivery of asynchronous classes using differentiated podcasts.

Design/methodology/approach

We utilized action research as the research design for the study. Participating in action research entails developing practical knowledge to improve educational practices through specific methods and critical perspectives (Sáez Bondía and Cortés Gracia, 2022). According to Burns (2007), action research involves deliberate interventions usually prompted by identified issues, mysteries or inquiries that individuals in the social setting seek to improve or change. Implementing changes to enhance individuals' actions and understanding within their context is the focus of action research (Kemmis, 2010). The study’s approach is ideal for examining new practices and gaining enhanced theoretical insights (Altrichter et al., 2002). Engaging in action research helps enhance understanding and empowers us to impact and enhance practices through continuous reflection, exploration and action. Through this iterative process, we can continuously enhance our comprehension and make substantial strides toward fostering positive transformation.

Findings

The study findings showed an apparent rise in student regulation and engagement and remarkable enhancements in learning outcomes, as demonstrated by differences in pre-test and final exam scores. These results highlight the actual effect of specialized podcasts on self-paced inducing students' self-efficacy in learning. Our research provides valuable insights on effectively incorporating podcasts into education, offering innovations and improvement of practice among educators and institutions adapting to the ever-changing landscape of the educational environment while catering to the diverse needs of the learners. This research is pioneering research catering to the various learning styles of asynchronous learning environments.

Research limitations/implications

Although our current sample offered valuable insights, upcoming studies could gain from more extensive and more diverse participant groups to strengthen the reliability of our results and guarantee broader applicability across various demographics and contexts. Moreover, the length of our intervention may have been relatively brief, which could have limited our ability to evaluate the long-term impact of customized podcasts on learning results. Continued investigation into the long-term effects of these interventions could provide valuable insights into their effectiveness over time and help shape the creation of more lasting educational approaches.

Practical implications

Innovation in asynchronous learning differentiated teaching attuned to the diverse learning styles of the students.

Social implications

The study promotes equitable education, which eventually promotes learning outcomes of the students.

Originality/value

We created differentiated podcasts tailored to the learning styles of the students. This research is pioneering research catering to the various learning styles of asynchronous learning environments.

Details

Journal of Research in Innovative Teaching & Learning, vol. 17 no. 2
Type: Research Article
ISSN: 2397-7604

Keywords

Abstract

Details

The World Economic Forum and Transnational Networking
Type: Book
ISBN: 978-1-83982-459-3

Article
Publication date: 1 June 1991

John Feather

The scale of the preservation problem makes the preservation of alloriginal documents impossible. To preserve the information they contain,they can be copied into other formats…

Abstract

The scale of the preservation problem makes the preservation of all original documents impossible. To preserve the information they contain, they can be copied into other formats, including both photographic and digitised media. The professional and technical issues which arise from the practice of format conversion are considered, and the available technologies surveyed. Some current and ongoing projects are discussed and assessed. It is concluded that format conversion is a vital tool for the preservation manager and that it can help librarians to provide better services to users of older materials.

Details

Library Review, vol. 40 no. 6
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 1 January 1901

IN order to be able to discriminate with certainty between butter and such margarine as is sold in England, it is necessary to carry out two or three elaborate and delicate…

Abstract

IN order to be able to discriminate with certainty between butter and such margarine as is sold in England, it is necessary to carry out two or three elaborate and delicate chemical processes. But there has always been a craving by the public for some simple method of determining the genuineness of butter by means of which the necessary trouble could be dispensed with. It has been suggested that such easy detection would be possible if all margarine bought and sold in England were to be manufactured with some distinctive colouring added—light‐blue, for instance—or were to contain a small amount of phenolphthalein, so that the addition of a drop of a solution of caustic potash to a suspected sample would cause it to become pink if it were margarine, while nothing would occur if it were genuine butter. These methods, which have been put forward seriously, will be found on consideration to be unnecessary, and, indeed, absurd.

Details

British Food Journal, vol. 3 no. 1
Type: Research Article
ISSN: 0007-070X

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