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Article
Publication date: 1 January 1993

David J. Caine and Andrew J. Robson

Provides guidelines to facilitate the development of usable,efficient and maintainable spreadsheet models. Whilst primarily writtenfor those who may be building models for a third…

568

Abstract

Provides guidelines to facilitate the development of usable, efficient and maintainable spreadsheet models. Whilst primarily written for those who may be building models for a third party, the article should also prove of value to the casual modeller.

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Management Decision, vol. 31 no. 1
Type: Research Article
ISSN: 0025-1747

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Publication date: 1 February 1994

Andrew J. Robson

Examines the way in which the spreadsheet has developed into asophisticated modelling tool. This has been achieved by consideringvarious releases of Lotus 1‐2‐3 and the latest…

1563

Abstract

Examines the way in which the spreadsheet has developed into a sophisticated modelling tool. This has been achieved by considering various releases of Lotus 1‐2‐3 and the latest version of Microsoft Excel. Refers to specific spreadsheet facilities, but does not provide the mechanical details of invoking the various commands, in order that the ideas described can be transferred to other spreadsheets offering similar facilities. Explores the development of the spreadsheet on two fronts; first with reference to its functional and programmable capability, and second by considering the advancement of its “what if” facilities.

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Logistics Information Management, vol. 7 no. 1
Type: Research Article
ISSN: 0957-6053

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Available. Content available
Book part
Publication date: 12 January 2021

Abstract

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Entrepreneurial Orientation: Epistemological, Theoretical, and Empirical Perspectives
Type: Book
ISBN: 978-1-83867-572-1

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Article
Publication date: 1 December 2001

Sue Baines and Liz Robson

The government wants more people to start up new small enterprises. In practice, this is likely to mean more sole traders without employees, a heterogeneous group sometimes…

1878

Abstract

The government wants more people to start up new small enterprises. In practice, this is likely to mean more sole traders without employees, a heterogeneous group sometimes identified with, and sometimes distinguished from, small enterprises. In this paper, we confront that contradiction, drawing upon academic and policy‐oriented writing on small firms and upon a wider literature on labour markets and employment trends. Being self‐employed is not synonymous with being enterprising, but most self‐employed people will need skills associated with enterprise to survive. We overview the cultural sector, which has been identified as a key growth sector for jobs and one in which very small businesses and self‐employed individuals predominate. We explore in depth the “enterprising” behaviour of a subgroup of the cultural sector, people offering creative services to the print and broadcast media on a self‐employed basis. Our particular focus is upon how they form and manage working relationships. The expectation was that, while few would formally become employers, collaborative, colleague‐like working patterns would be adopted to avoid isolation and overcome the vulnerability of small size. This was true, but only for a very small group. For the most part, links with other self‐employed people were tentative and fraught with suspicion. Distrust was pervasive and often coexisted painfully with a desire to form new links for information seeking, sociability and to combat the commercial disadvantages of working alone. Typically, the most important working relationships were with employees of client companies, and many were determined to see these links as longterm, personal and not purely commercial. There was a marked lack of skills in negotiating and marketing.

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Journal of Small Business and Enterprise Development, vol. 8 no. 4
Type: Research Article
ISSN: 1462-6004

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Article
Publication date: 8 May 2018

Teresa Waring, Rebecca Casey and Andrew Robson

The purpose of this paper is to address the call for more public sector empirical studies on benefits realisation (BR), to contribute to the literature on BR as a dynamic…

1139

Abstract

Purpose

The purpose of this paper is to address the call for more public sector empirical studies on benefits realisation (BR), to contribute to the literature on BR as a dynamic capability (DC) within the context of IT-enabled innovation in a public sector context and to highlight the challenges facing organisations if they adopt a BR competence and capability framework.

Design/methodology/approach

The empirical research conducted within this paper is an exploratory survey. Exploratory surveys are particularly useful when investigating a little known phenomenon and can help to uncover or provide preliminary evidence of association among concepts. This survey was a census of all National Health Service acute hospital trusts in England.

Findings

The study indicates that most hospitals that participated in the survey have a basic approach to BR and have yet to develop a more mature approach that would provide the strong micro-foundations of a BR capability.

Research limitations/implications

The BR framework that has been the basis of the survey is interesting in terms of its components but is limited with regards to the micro-foundations of a benefits realisation capability within an organisation. The research suggests that organisations in the public sector need to focus much more on staff development and recruitment in the area of BR to ensure that they have the appropriate skills sets for a rapidly changing environment.

Originality/value

The paper proposes a framework for BR capabilities and IT-enabled change, and suggests that although the concept of maturity is valuable when considering the micro-foundations of BR, DCs change and respond to stimuli within the external and internal environment and must be renewed and refreshed regularly.

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Information Technology & People, vol. 31 no. 3
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 17 April 2020

Dimitra Skoumpopoulou and Andrew Robson

The purpose of the study is to assess the implementation of integrated information systems in UK higher education institutions (HEIs) via multiple internal stakeholders.

433

Abstract

Purpose

The purpose of the study is to assess the implementation of integrated information systems in UK higher education institutions (HEIs) via multiple internal stakeholders.

Design/methodology/approach

The approach analyses the implementation strategy of two HEIs and assesses the impact of new systems on working practices. This involves interviews with various stakeholder groups from the HEIs, capturing 35 interviews.

Findings

Results indicate that growth of alternative power bases emerge within both HEIs, as well as new roles and responsibilities for administrative staff, and different working practices for academics. Varying levels of importance are given to people and culture, management support, user involvement and clarity of communication and systems' requirements at project pre-implementation, implementation and post-implementation stages.

Practical implications

This study provides lessons of HEIs planning to undertake significant change by implementing integrated information systems. Challenges emerge around fit, complexity, training, communication and consultation. Benefits gained and emerging challenges show some commonality between the two case HEIs, pointing the way forward for other “large” (student number determined) HEIs embarking on similar change.

Originality/value

The UK HEI sector is experiencing major change emphasising cost reduction and operational efficiency. Understanding challenges relating to significant systems change in complex settings with varying stakeholder demands has considerable sectoral value.

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Journal of Enterprise Information Management, vol. 33 no. 6
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 7 June 2024

Emily Baggs, Kaitlyn O'Neal, Andrew Robson and Lyn Robinson

The paper reports on developments in the Information Seeking and Communication Model (ISCM) since it was first presented in 2013, focussing on how the model, derived by explicitly…

128

Abstract

Purpose

The paper reports on developments in the Information Seeking and Communication Model (ISCM) since it was first presented in 2013, focussing on how the model, derived by explicitly drawing on previous models, frameworks, and concepts, has been applied, adapted and extended. This paper summarises the reception of the ISCM, and describes two new applications in different contexts.

Design/methodology/approach

A literature review details applications of, comments on and critiques of, the ISCM since its introduction. Two exploratory studies of health information seeking behaviour show the application of the ISCM in novel contexts.

Findings

The literature cited here, and the two studies outlined show the applicability and extendibility of the ISCM, as well as its value in helping to capture the holistic context of information seeking, the interplay between providers and seekers of information, including fluidity of provider/seeker roles, and emotional dimensions of information seeking and use.

Originality/value

The paper responds to the call by Case and Given (2016) for further empirical testing of the ISCM and similar conceptual models. It shows the range of applicability of this model, and models drawn from it, and makes recommendations for further development.

Details

Journal of Documentation, vol. 80 no. 6
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 1 May 1983

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of…

16794

Abstract

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

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Management Decision, vol. 21 no. 5
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 10 July 2017

Fraser McLeay, Andrew Robson and Mazirah Yusoff

The constantly evolving higher education (HE) sector is creating a need for new business models and tools for evaluating performance. In this paper, an overview of the…

1741

Abstract

Purpose

The constantly evolving higher education (HE) sector is creating a need for new business models and tools for evaluating performance. In this paper, an overview of the importance-performance analysis (IPA) model and its applicability as a management tool for assessing student satisfaction in the HE sector is provided. The purpose of this paper is to apply IPA in a new and novel manner, undertaking analysis at three levels; the individual student, for individual attributes and at a construct or factor level which combines individual attributes that are correlated. A practical application is illustrated, assessing the gap between the importance placed on specific student satisfaction attributes and corresponding levels of student-perceived performance realised.

Design/methodology/approach

The “service product bundle” (Douglas et al., 2006) is refined based on focus group evaluation. Survey responses from 823 students studying across four Malaysian private universities are analysed using factor analysis and the IPA model utilised to identify importance-performance gaps and explore the implication of the iso-rating line as well as alternative cut-off zones.

Findings

Factor reduction of 33 original measurement items results in eight definable areas of service provision, which provides a refined and extended management tool of statistically reliable and valid constructs.

Research limitations/implications

The research is undertaken in a private business school context in Malaysia. Further research could focus on other universities or countries, as well as faculties such as computing and engineering or explore other elements of education-based performance.

Practical implications

The research method and study outcomes can support HE managers to allocate resources more effectively and develop strategies to improve quality and increase student satisfaction.

Originality/value

Distinct from other IPA-based studies, analysis is undertaken at three levels; the individual participant, for individual items and at the factor level.

Details

Journal of Management Development, vol. 36 no. 6
Type: Research Article
ISSN: 0262-1711

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Article
Publication date: 27 May 2014

Mark Hutchinson

The purpose of this paper is to explore the interaction between a liminal rural Australian city (Lithgow) and the development of higher education options across the city's…

214

Abstract

Purpose

The purpose of this paper is to explore the interaction between a liminal rural Australian city (Lithgow) and the development of higher education options across the city's history. The paper proposes a nuanced interaction between national, social, religious, political, regional and local forces to explain why an industrial city such as Lithgow, with obvious educational strengths, would be overlooked while others (such as Wollongong and Bathurst) were not.

Design/methodology/approach

The paper takes the form of a longitudinal study of educational institutions, placed in their historical contexts, in order to demonstrate the fluctuation of educational vision with the rise and fall of socio-economic contributors to the town's fortunes.

Findings

The paper finds that the city's formation and dependence on war-related industries created boom-bust cycles which negatively impacted on its entrepreneurial, managerial and working class elites, and so on its ability to bring cultural and political influence to bear in the formation of local higher education options, across a period in which higher education becomes an increasingly federal responsibility.

Practical implications

The paper suggests policy ramifications for the support of higher education options in the city.

Social implications

The paper supports the interpretation that it is not merely that education itself promotes social mobility, but that what type of education is important, along with an eye to how education contributes to the overall well-being and cross-class profile of the city of Lithgow.

Originality/value

This paper fills a gap in historical knowledge about Lithgow's educational institutions, the study of which heretofore has tended to be located with either labor historical or heritage approaches. This paper takes a socio-cultural and longitudinal/holistic approach which brings together a variety of approaches previously not treated.

Details

History of Education Review, vol. 43 no. 1
Type: Research Article
ISSN: 0819-8691

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