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The purpose of this paper is to highlight the importance of diversity management initiatives using three good practice examples from employers operating in the manufacturing, IT and charity sectors in the UK.

Using IBM, Jaguar Land Rover and Scope as case studies, the paper follows the introduction and maintenance of diversity policies based on internal research and market developments.

Corporations without well thought‐out diversity policies tend to miss out on recruiting top talent as well as running the risk of a backlash among job seekers. Making diversity part of corporate culture requires buy‐in from senior management all the way through the organization and must be reflected in all facets of business dealings.

The paper presents the key drivers behind these initiatives, how they have been implemented and what measures are used to assess impact, and highlights what other organizations can learn from this.

This paper sets out to discuss the use of information extraction (IE), a natural language‐processing (NLP) technique to assist “rich” semantic indexing of diverse archaeological text resources. The focus of the research is to direct a semantic‐aware “rich” indexing of diverse natural language resources with properties capable of satisfying information retrieval from online publications and datasets associated with the Semantic Technologies for Archaeological Resources (STAR) project.

The paper proposes use of the English Heritage extension (CRM‐EH) of the standard core ontology in cultural heritage, CIDOC CRM, and exploitation of domain thesauri resources for driving and enhancing an Ontology‐Oriented Information Extraction process. The process of semantic indexing is based on a rule‐based Information Extraction technique, which is facilitated by the General Architecture of Text Engineering (GATE) toolkit and expressed by Java Annotation Pattern Engine (JAPE) rules.

Initial results suggest that the combination of information extraction with knowledge resources and standard conceptual models is capable of supporting semantic‐aware term indexing. Additional efforts are required for further exploitation of the technique and adoption of formal evaluation methods for assessing the performance of the method in measurable terms.

The value of the paper lies in the semantic indexing of 535 unpublished online documents often referred to as “Grey Literature”, from the Archaeological Data Service OASIS corpus (Online AccesS to the Index of archaeological investigationS), with respect to the CRM ontological concepts E49.Time Appellation and P19.Physical Object.

This paper puts forward a MARC-based semiautomated approach to extracting semantically rich subject facets from general and/or specialized controlled vocabularies for display in topic-oriented faceted catalog interfaces in a way that would better support users' exploratory search tasks.

Hierarchical faceted subject metadata is extracted from general and/or specialized controlled vocabularies by using standard client/server communication protocols. Rigorous facet analysis, classification and linguistic principles are applied on top of that to ensure faceting accuracy and consistency.

A shallow application of facet analysis and classification, together with poorly organized displays, is one of the major barriers to effective faceted navigation in library, archive and museum catalogs.

This paper does not deal with Web-scale discovery services.

This paper offers suggestions that can be used by the technical services departments of libraries, archives and museums in designing and developing more powerful exploratory search interfaces.

This paper addresses the problem of deriving clearly delineated topical facets from existing metadata for display in a user-friendly, high-level topical overview that is meant to encourage a multidimensional exploration of local collections as well as “learning by browsing.”

This chapter focuses on spy action as a way to answer the question: where can we find queer female action heroes? The chapter will identify three films – D.E.B.S. (Advocate, 2005), Atomic Blonde (David Leitch, 2017) and The Spy Who Dumped Me (Susanna Fogel, 2018) – worth attention to highlight the potential and problems of the queer female hero in spy action. This chapter examines how each of these spy action films contributes to the ongoing yet uneven development of the female hero as a queer figure in post-millennial action cinema. The chapter will consider to what extent these queer female-led action films may pose a challenge to some of the dominant standards and conventions associated with the action hero, gender roles and the representation of sexuality, but also reinforce others. Some comparisons will be made to James Bond in recognition that the Bond franchise has played an important role in the spy action genre.

Personal readers’ histories have long had a respected place in reading research. They add a human, personalized dimension to the studies of reading practices, often reported through aggregate findings and generalized conclusions. Moreover, they introduce a private context of readers’ lives, which complements other reading contexts (e.g. historical, socio-economic and cultural) required for an understanding of reading behaviours. The purpose of this paper, based on a selected data set from a larger reading study, is to introduce a gallery of portraits of immigrant readers with the aim to facilitate the library practice with immigrant communities.

Qualitative face-to-face intensive interviews with immigrant readers.

The knowledge of reading contexts and the opportunity to see readers as individuals rather than anonymous statistics are crucial for librarians who come in contact with multicultural populations. Personal histories can also serve as a step in building interpersonal relationships between librarians and community members.

The value of the study is in introducing a methodological approach which, through collecting and writing reading histories, allows librarians to gain insight into the cultural practices of multicultural communities and to adjust their work accordingly. This approach can also be used as a prototype for researching other community groups.

The purpose of this paper is to provide evidence for the motivations of SMEs for introducing the Living Wage (LW), focussing on retail as one specific sector. It develops understanding of the strategic benefits and challenges these employers face in balancing financial, ethical and social considerations in small businesses.

The study employed mixed methods: a survey and semi-structured interviews. The interviews are presented as part of three case studies.

Findings indicate that employers were, for the most part, motivated by personal ethics and beliefs about fair wages and social justice. They suggest that SME accrue benefits from LW accreditation such as reputational benefits and higher employee morale, but that there are also potential pitfalls of LW adoption related to pay structure and incentives. The sustainability of the LW emerged as an issue in terms of the long-term strategy and brand positioning of the companies involved.

The nature of the research was exploratory and thus the study only allows for limited generalisation. Recommended avenues for further research include gathering data from different levels of organisations and from different stakeholders.

This is the first paper to investigate the drivers for, and implementation of, the LW in SMEs. The specific characteristics of SMEs – their ethos, low visibility, reliance on trusting relationships and limited resources, among others – make the study of why and how they choose to implement the LW very interesting. This study is the first to gather and analyse data from SME retailers and wholesalers that have implemented the LW.