Gustavo Schiavo, Andre Luis Korzenowski, Eduardo Roberto Soares Batista, Davenilcio Luiz de Souza and Annibal Scavarda
The purpose of this paper is to analyze the perception of the cold chicken meat value in its supply chain and how to manage the influence of quality demands in this supply chain…
Abstract
Purpose
The purpose of this paper is to analyze the perception of the cold chicken meat value in its supply chain and how to manage the influence of quality demands in this supply chain. It is based on the views that retails and restaurants have about the main quality aspects required to meet their end customers.
Design/methodology/approach
This paper surveyed 135 respondents from restaurants, butcheries, supermarkets, and convenience stores located in the Southern Brazilian metropolitan area. Principal component analysis followed by quality function deployment was performed to analyze the data.
Findings
The principal component analysis results in seven factors: product quality and flexibility of delivery; supply flexibility; responsiveness to market changes and product assortment; measurements of the inventory and competitiveness; product specificity; product availability and specificity cost; and delivery frequency. The comparative study on the steps of the process between restaurants and retailers shows that distribution, cutting and packaging are the key process steps in this chain.
Practical implications
The results show what process steps must be prioritized to comply with the customers’ quality requirements. Since the most important process steps are different for different customers, companies may elect what steps require more attention to satisfy the most profitable customer types.
Originality/value
Several studies are found in the literature that present a theoretical discussion on the quality demands of perishable products. The management of factors related to the process steps can help members of the supply chain in their decision-making processes. The contribution of this research is to identify, by an applied study, how the demanded quality aspects should be considered by the poultry industry to satisfy customers in different market segments.
Details
Keywords
Annibal Scavarda, Gláucya Daú, Luiz Felipe Scavarda, Prem Chhetri and Patrick Jaska
Many studies have developed the corporate sustainability topic. The United Nations has implemented the 2030 Agenda and has brought “quality education” and “industry, innovation…
Abstract
Purpose
Many studies have developed the corporate sustainability topic. The United Nations has implemented the 2030 Agenda and has brought “quality education” and “industry, innovation, and infrastructure” as two of the 17 Sustainable Development Goals. The educational processes in higher education can be focused on adding brand value and social value, and they can be promoting the social inclusion. In this sense, the purpose of this study is to answer some questions related to the corporate sustainability practices under the 2030 Agenda lenses in the Latin American higher educational scenario. After the literature review analysis, a conceptual framework was developed.
Design/methodology/approach
This exploratory research study proposes an educational conceptual framework, improving the corporate sustainability under the 2030 Agenda lenses. A literature review was developed, involving the seven variables: “Latin America,” “higher education,” corporate social responsibility,” “personal social responsibility,” “corporate sustainability,” “governance” and “sustainability.” A matrix was developed with 25 variable combinations, connecting the seven variables. Three questions have been proposed and answered: “How much research has been developed in the Latin American higher education?” “How can the corporate social sustainability be applied in higher education?” and “Which perspectives can be considered?”
Findings
The results of the literature review are presented through the number of papers found with the analysis of the year of publication and the conceptual background. A total of 524 papers were found. Of these studies, 49 addressed the Latin American panorama, 33 had a general approach and 16 promoted interactions between Latin American and European countries, as well as between regions and continents. Six topics emerged from the literature analysis: digital inclusion, internationalization, innovation, research, servitization and social inclusion. These topics are connected in the “discussion” section, and the educational conceptual framework shows the corporative perspectives on sustainability in higher education.
Originality/value
This research study presents “A conceptual framework for the corporate sustainability higher education in Latin America” and it brings some discussion topics: digital inclusion, internationalization, innovation, research, servitization and social inclusion. These topics were identified through the literature analysis, and they were applied in the conceptual framework to improve the quality of education. The implications of this study are connected with the conceptual framework to promote the discussion topics. The implications involved the public and private governance spheres, third sector, as well as the professors, students and other stakeholders of higher educational institutions. These implications can represent an agent of positive change in the Latin American scenario.