Ana Isabel Couto, Ana Cláudia Rodrigues, Eva Petiz Lousã and Dora Martins
This paper investigates how organisations responded to the home office imposition during the recent global health crisis and its impacts on people management, detailing the…
Abstract
Purpose
This paper investigates how organisations responded to the home office imposition during the recent global health crisis and its impacts on people management, detailing the organisational factors crucial for effective home-office implementation.
Design/methodology/approach
We used an exploratory design based on a multiple case study with four companies from two contrasting sectors (manufacturing and information technology (IT)). We interviewed a total of 12 managers, including one HR manager (HRms) and two team managers from each company. We also conducted an online questionnaire with open questions, reaching out to 128 home-office workers from the four participating companies. This diverse group consisted of 67 workers from the IT sector and 61 workers from the manufacturing sector. To ensure a comprehensive analysis, we opted for a qualitative approach to examine the data.
Findings
Findings enabled detail of the organisational factor of the Belzunegui-Eraso and Erro-Garcés (2020) extended Baruch and Nicholson’s (1997) model into people management issues: organisational culture, team management and human resources management (HRM) practices, as well as the technological support. The results also revealed that people management benefits from the successful home-office implementation, which boosted the digitalisation of human resources (HR) processes.
Originality/value
Considering the lessons learned from the home-office imposition, this research provides original insights into the field by exploring the roles of supervisors and HR managers, in non-health organisations, with different previous remote work experiences, in a recent global disruptive moment, based on a rich qualitative approach. The paper offers concrete guidelines for companies that intend to implement remote work management programs and contributes to deepen the knowledge of home-office experience, offering a model focusing on managers’ roles (HRms and TMs) and HRM practices.
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Ana Araújo, Ana Cláudia Rodrigues and Marisa R. Ferreira
Sustainability, based on the principles of sustainable development, is supported through human resource management practices that enable the attraction, development and efficient…
Abstract
Purpose
Sustainability, based on the principles of sustainable development, is supported through human resource management practices that enable the attraction, development and efficient management of organizations' employees. These sustainable practices bring various benefits to organizations, the environment and their employees, so should consider how employees are treated and how their well-being is promoted through actions that value their health, development, work–life balance and the provision of adequate working conditions.
Design/methodology/approach
We conducted a bibliometric analysis and a systematic literature review. We identified 644 records from the past 52 years related to the four-day workweek and performed a two-step analysis. From these records, we selected 104 organizational-focused papers and analyzed them using VOSViewer. We categorized this initial sample into 10 clusters across five dimensions: societal, environmental, organizational, family and individual. In the second step, we thoroughly examined eight papers to understand the impact of this work arrangement on people management. Our analysis revealed that the primary effects of a four-day workweek are improved satisfaction, productivity and work–life balance.
Findings
Findings show that four-day workweek is mainly studied at a macro-level, and it still lacking research at the organizational level, namely on the people management topic. However, it was possible to identify elements that are considered fundamental to take into account for the success of organizations that intend to adopt this working method, namely employee satisfaction, production levels and the balance between their personal and professional life.
Practical implications
The study’s development is crucial for academia and entrepreneurship, serving as a foundation for future research on the impact of the four-day workweek on people management. The detailed characterization of scientific documents and identification of the most relevant aspects in pertinent areas provides a foundation for understanding and exploring this work model. It underscores the importance of considering factors such as satisfaction, productivity and work–life balance, exposing different results obtained in various scientific productions and offering a detailed view of the existing literature on this topic.
Originality/value
Findings show that four-day workweek is mainly studied at a macro-level, and it is still lacking research at the organizational level, namely on the people management topic. However, it was possible to identify elements that are considered fundamental to take into account for the success of organizations that intend to adopt this working method, namely employee satisfaction, production levels, and the balance between their personal and professional life.
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Rosa Rodrigues, Ana Junça-Silva, Cláudia Lopes and Diogo Espírito-Santo
This study relied on the affective events theory to test the mediating role of the ratio of emotions in the relationship between employees' perceived leadership effectiveness and…
Abstract
Purpose
This study relied on the affective events theory to test the mediating role of the ratio of emotions in the relationship between employees' perceived leadership effectiveness and their well-being at work.
Design/methodology/approach
A quantitative methodology was used, based on a deductive approach of a transversal nature. Data were collected from a convenience sample consisting of 255 working adults.
Findings
Structural equation modeling results demonstrated that perceived leadership effectiveness positively influenced well-being and the ratio of emotions, showing that when employees perceived their leader as effective, they tended to experience more positive emotions and less negative ones (as indicated by a positive ratio). Furthermore, the results supported the hypothesis that perceived leadership effectiveness influenced well-being through increases in the ratio of emotions.
Research limitations/implications
The nature of the sample makes it impossible to generalize the results. Also, the fact that the questionnaires were self-reported may have biased the results because only the employees' perception of the variables under study was known.
Practical implications
This study highlights the fact that perceived leadership effectiveness can be seen as an affective event that triggers positive and negative emotional responses at work, which, in turn, will have an impact on employee well-being.
Originality/value
An effective leadership style has been shown to be pivotal in reducing the prevalence of negative emotions within a team. When leaders foster a welcoming work environment where team members enjoy their roles, it often results in heightened positive emotions and overall well-being.
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Renata Carvalho Oliveira, Ana Carolina Fernandes, Rossana Pacheco da Costa Proença, Heather Hartwell, Vanessa Mello Rodrigues, Claudia Flemming Colussi and Giovanna M.R. Fiates
The purpose of this paper is to examine the effects of different menu labelling formats on healthy food choices in a real restaurant setting.
Abstract
Purpose
The purpose of this paper is to examine the effects of different menu labelling formats on healthy food choices in a real restaurant setting.
Design/methodology/approach
This cross-sectional, randomised and controlled parallel-group trial was conducted in Brazil in 2013. In total, 313 university students were randomly assigned to one of three parallel groups with different menu labelling formats. Of these, data from 233 students were analysed. The others did not attend and were excluded. Intervention Group 1 (n=88) received information in the form of a traffic light plus guideline daily amounts, while Intervention Group 2 (n=74) was presented with ingredients list plus highlighted symbols (IL+S). The control group (n=71) received a menu with no menu labelling. Data were collected on one weekday in a restaurant setting. Trial outcomes were assessed by healthy food choices.
Findings
Healthy food choices of students who received the menu showing IL+S were significantly higher when compared to the other groups. This same menu labelling format positively affected healthy food choices in women, not overweight participants and in participants who often ate out more than twice a week.
Originality/value
Menu labelling format presenting ingredients list and highlighted symbols was positively associated with healthy food choices among the university students in Brazil. This type of labelling could be adopted in future legislation on menu labelling in Brazil and around the world.
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Ana Claudia Mazzonetto, Ana Carolina Fernandes, Aretusa Dias de Souza, Vanessa Mello Rodrigues, Tailane Scapin, Paula Lazzarin Uggioni, Marcela Boro Veiros, Greyce Luci Bernardo and Rossana Pacheco da Costa Proença
This study aimed to examine the perceptions and preferences of Brazilian adult consumers about four different front-of-pack (FOP) food labeling systems proposed by the Brazilian…
Abstract
Purpose
This study aimed to examine the perceptions and preferences of Brazilian adult consumers about four different front-of-pack (FOP) food labeling systems proposed by the Brazilian National Health Regulatory Agency.
Design/methodology/approach
This is a qualitative study conducted with 33 participants allocated in six focus groups. Four different types of FOP labels were displayed on processed and packaged bread: three interpretive warning labels (black triangle, black octagon and red ellipse) and a hybrid model (nutritional traffic light). Thematic analysis was used to identify the key topics addressed by participants.
Findings
Three topics were identified: label design, clarity and precision of information. The results demonstrated an influence of labels on product development and consumers' food choices. Most participants expressed a preference for black warning labels and reported the importance of statements endorsed by the Ministry of Health, which provide credibility and could influence food choices. Furthermore, participants agreed that the traffic light system provides more information but is difficult to interpret when comparing products. Warning labels were reported to have the greatest influence on purchase decisions. However, participants were concerned about how to understand the lack of warning labels on some products.
Practical implications
The results may help and support the Brazilian Health Regulatory Agency to identify and recommend the most effective FOP labeling system to be adopted in Brazil.
Originality/value
Few studies investigating adult consumers' perceptions of different FOP label formats have been conducted in the Brazilian context. Our study contributes to the small pool of evidence on the topic by demonstrating that FOP labels can be helpful for consumers when they are presented in an intuitive, interpretative and trustworthy format.
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Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in…
Abstract
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.
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Ana Serafim, Cláudia Miranda Veloso, Jesús Rivera-Navarro, Bruno Sousa and Marco Valeri
The aim of this paper is the validation of a scale that has Emotional Intelligence (EI) and Internal Marketing (IM) as determinants of organizational success.
Abstract
Purpose
The aim of this paper is the validation of a scale that has Emotional Intelligence (EI) and Internal Marketing (IM) as determinants of organizational success.
Design/methodology/approach
The survey (questionnaire) allows assessing the contribution of motivation and job satisfaction to organizational success and was disseminated on social networks and directly in some national institutions.
Findings
The results of this research suggest that the 58 items of the scale can be grouped into eight main dimensions and can be confidently applied to professionals from organizations and companies operating in Portugal.
Originality/value
Furthermore, this study can be considered as an innovative, effective and useful tool for entrepreneurs, managers and organizations, as it can help diagnose the perceptions of their employees and promote a healthy and appealing environment, moving towards an excellent organizational performance, greater profitability and corporate sustainability.
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Ana Pinto Borges, Cláudia Cardoso and Paula Rodrigues
This study aims to check which scale of love brand developed by Carroll and Ahuvia (2006) or Mohammadian and Karimpour (2014) have better adhesion to the perception of Aspirin…
Abstract
Purpose
This study aims to check which scale of love brand developed by Carroll and Ahuvia (2006) or Mohammadian and Karimpour (2014) have better adhesion to the perception of Aspirin love brand, that is, a functional brand.
Design/methodology/approach
The conceptual models and associated hypotheses are tested with a sample of 321 consumers. Data were analyzed through a structural equation model.
Findings
The results demonstrate strong relationships between the three antecedents (brand engagement, confidence and overall attitude) and brand love and between brand love and its consequences (brand loyalty, positive word of mouth and brand purchase intention) in both scales.
Research limitations/implications
The main limitation of the study relates to the sample, which is only of Portuguese consumers and does not match the main socio-demographic characteristics of the population. Therefore, the study should be seen as exploratory on the brand love in the case of functional brands.
Practical implications
The knowledge that a consumer can establish an emotional relationship with a functional brand, in a highly competitive sector as the pharmaceutical sector, in particular in drugs that are sold without a prescription, can help managers in defining their communication strategy appealing to the emotions and long-term involvement with the consumed.
Originality/value
Few studies about the background of the brand love and those that exist are linked to hedonic product categories and self-expressive brands. It is the first time that the brand love for a medicine is evaluated.
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Ana Luísa Rodrigues and Carolina Pereira
Artificial intelligence (AI) tools, namely ChatGPT, Copilot (Bing) or Gemini (Bard) chatbots, have brought very rapid repercussions at education level in general, especially in…
Abstract
Artificial intelligence (AI) tools, namely ChatGPT, Copilot (Bing) or Gemini (Bard) chatbots, have brought very rapid repercussions at education level in general, especially in higher education. Several challenges are being presented to institutions, teachers and students, highlighting the way teachers teach and students learn, and significant transformations are expected in the short term due to the availability of this type of tools. This chapter aims to analyse and discuss how the new generative AI tools, which are accessible to all, can influence teachers' instructional methods and transform the format and the ways students learn. What are the main challenges, limitations and changes that we can foresee, considering the dangers and constraints of these new tools, regarding the teaching and learning processes of young adults in higher education. A case study was selected, using an exploratory questionnaire survey of undergraduate students, which was analysed using descriptive statistics. This study demonstrated that teachers, in student perspectives, are still far integrating IA in their pedagogical strategies, mainly focussing in the dangers and limitations and little in the potential. The aim was to contribute to assess how these new working tools can be an instrument that enhances critical thinking and active and transformative learning of young adults, when used with the minimisation of risks and errors. Furthermore, it is intended to reflect on appropriate AI educational policies as well as on the development of competences and digital literacy in the training of higher education students as global citizens.
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Mariana Zerón Félix, Claudia Milena Álvarez Giraldo and Cristian Alejandro Rubalcava de León
The objective of this study is to review the main studies of social entrepreneurship (SE) in Latin America, to categorize them into four categories. To accomplish this, a…
Abstract
The objective of this study is to review the main studies of social entrepreneurship (SE) in Latin America, to categorize them into four categories. To accomplish this, a bibliometric literature review is carried out based on data from the Web of Science database, to locate the Latin American collection of studies. In this way, the main studies are described and grouped, following a qualitative scheme that allows to substantiate the main findings of the Latin authors. Consequently, the progress made in the literature of the SE for Latin America is corroborated, by visualizing that the SE turns out to be a forceful fact to manage well-being, but that it is faced with an inconsistent development.