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Article
Publication date: 1 February 1997

Samuel K. Ho and Amy S.F. Choi

Explores Sun Tze’s Art of Warfare, a set of 2,300‐year‐old Chinese military strategies which have been found to be analogous to some contemporary business strategies on…

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Abstract

Explores Sun Tze’s Art of Warfare, a set of 2,300‐year‐old Chinese military strategies which have been found to be analogous to some contemporary business strategies on competition. Uses a systematic approach to develop a model through Sun Tze’s Art of Warfare for businesses to achieve success against competition. Develops a “winning model” which provides a structured framework for the successful deployment of Sun Tze’s ideas in businesses. Uses some mini‐cases to illustrate the applications of the model and a hypothetical case “Entering into a new market” to demonstrate how to formulate winning strategies step‐by‐step by using the model.

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Marketing Intelligence & Planning, vol. 15 no. 1
Type: Research Article
ISSN: 0263-4503

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Article
Publication date: 26 June 2019

Daniela Cristina dos Anjos Penela, Ana Isabel Morais and Amy M. Gregory

This study aims to take advantage of segment reporting to provide empirical evidence on the impacts of increasing the share of revenue generated from the timeshare segment in…

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Abstract

Purpose

This study aims to take advantage of segment reporting to provide empirical evidence on the impacts of increasing the share of revenue generated from the timeshare segment in companies’ portfolios for firm value and profitability.

Design/methodology/approach

This paper examines data from five publicity traded hospitality companies that have a timeshare component and carries out different regression analysis using 69 observations ranging from 1998 to 2016.

Findings

The findings support the idea of an inverted U-shaped relationship between the degree of timeshare business (DOT) and firm value and profitability. However, for positive values of DOT, an increase of DOT consistently has a negative impact on firm value and accounting profitability.

Research limitations/implications

This study adds to previous findings through the addition of new variables and contemporary accounting practices. Though sufficient for the analyses conducted, the limited number of observations raises generalizability issues. Further research with larger data sets is advised.

Practical implications

This study implies that timeshare may continue to grow, but not as a segment in the lodging sector; rather as an industry mainly composed of timeshare-dedicated companies. As firms consider diversification or consolidation, this study may inform decisions related to potential firm value.

Originality/value

This study provides evidence to support previous literature related to spin-off activity in the lodging sector. Perhaps more importantly, this study adds value to research on firm value and profitability by extending traditional models and by developing a new “degree of business” variable using segment reporting.

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International Journal of Contemporary Hospitality Management, vol. 31 no. 8
Type: Research Article
ISSN: 0959-6119

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Book part
Publication date: 26 September 2024

Samantha A. Conroy and John W. Morton

Organizational scholars studying compensation often place an emphasis on certain employee groups (e.g., executives). Missing from this discussion is research on the compensation…

Abstract

Organizational scholars studying compensation often place an emphasis on certain employee groups (e.g., executives). Missing from this discussion is research on the compensation systems for low-wage jobs. In this review, the authors argue that workers in low-wage jobs represent a unique employment group in their understanding of rent allocation in organizations. The authors address the design of compensation strategies in organizations that lead to different outcomes for workers in low-wage jobs versus other workers. Drawing on and integrating human resource management (HRM), inequality, and worker literatures with compensation literature, the authors describe and explain compensation systems for low-wage work. The authors start by examining workers in low-wage work to identify aspects of these workers’ jobs and lives that can influence their health, performance, and other organizationally relevant outcomes. Next, the authors explore the compensation systems common for this type of work, building on the compensation literature, by identifying the low-wage work compensation designs, proposing the likely explanations for why organizations craft these designs, and describing the worker and organizational outcomes of these designs. The authors conclude with suggestions for future research in this growing field and explore how organizations may benefit by rethinking their approach to compensation for low-wage work. In sum, the authors hope that this review will be a foundational work for those interested in investigating organizational compensation issues at the intersection of inequality and worker and organizational outcomes.

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Book part
Publication date: 20 June 2017

David Shinar

Free Access. Free Access

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Traffic Safety and Human Behavior
Type: Book
ISBN: 978-1-78635-222-4

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Article
Publication date: 20 January 2023

Jiyun Kang, Amy A. Faria, Judy Lee and Woo Jin Choi

Merely being known as a highly ethical or strong performer cannot shield a company from every kind of crisis. From product failures to environmental and social issues, a brand’s

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Abstract

Purpose

Merely being known as a highly ethical or strong performer cannot shield a company from every kind of crisis. From product failures to environmental and social issues, a brand’s ability to manage crises and rapidly regain consumer trust is essential. This study aims to explore whether consumer perceptions of a brands’ prior commitments to two different areas of corporate responsibility (social and product responsibility) alleviate the postcrisis attribution of accountability and further build brand resilience, examining differences between two types of crisis situations – values versus performance crises.

Design/methodology/approach

A scenario-based online survey on product versus ethical labor issues was conducted. The data were collected from a highly valid, nationwide sample set of more than a thousand US consumers. Multigroup structural equation modeling was used as the primary data analysis method.

Findings

A brand’s precrisis commitment to social responsibility was found to decrease attribution of accountability across both types of crises. It also strengthened brand resilience, but this effect was more prevalent in a performance than a values crisis. The effects of precrisis commitment to product responsibility on brand resilience were minimal or insignificant across crisis types.

Originality/value

Previous research underexplores which types of corporate responsibility commitments provide a firm with a better protection against crises. This study significantly advances the knowledge regarding the type of commitments that can substantially increase brand resilience, which supports the rationale of making stronger commitments to social responsibility than to product responsibility. Practical insights are provided into how investments in corporate social responsibility help alleviate consumers’ negative perceptions during the outbreak of a brand crisis and build more brand muscle that enables resilience against future crises.

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Journal of Product & Brand Management, vol. 32 no. 6
Type: Research Article
ISSN: 1061-0421

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Article
Publication date: 13 January 2012

Nisachon Tantiseneepong, Matthew Gorton and John White

The purpose of this paper is to utilise projective techniques as a method to capture and understand consumer reactions to celebrity‐endorsed perfumes. The paper illustrates how…

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Abstract

Purpose

The purpose of this paper is to utilise projective techniques as a method to capture and understand consumer reactions to celebrity‐endorsed perfumes. The paper illustrates how projective techniques can aid practitioners in their selection of celebrity endorsers.

Design/methodology/approach

The paper is part of a wider tradition of returning to qualitative methods when research based on existing theories offers only partial or little support for them. In total, 16 females participated in the study, which utilised a range of projective techniques, including picture association. For the latter, participants were exposed first to advertisements for two leading perfumes alone and then these advertisements incorporating four contrasting celebrity endorsers. Associations and reactions to the advertisements with and without celebrity endorsers were compared.

Findings

The analysis identifies that celebrity endorsers may have a significant impact on the perceived target market for a product, highlighting their potential role in repositioning a brand. However, the celebrity may crowd out the endorsed product. The role of personal liking is critical, although this is ignored in existing source models of celebrity endorsement.

Originality/value

The application of projective techniques demonstrates their usefulness in capturing responses to celebrity endorsements. The paper uncovers some of the reasons why previous research has generated results that only partially support the existing main theoretical frameworks.

Details

Qualitative Market Research: An International Journal, vol. 15 no. 1
Type: Research Article
ISSN: 1352-2752

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Article
Publication date: 10 October 2024

Pouya Amies, Xiaohua Jin and Sepani Senaratne

The current research environment lacks a thorough examination of project success in specific domains, particularly in the context of dam project performance. Although there is a…

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Abstract

Purpose

The current research environment lacks a thorough examination of project success in specific domains, particularly in the context of dam project performance. Although there is a significant amount of study and a wide range of project management subjects, there is a clear absence of empirical research on dams. The purpose of this study is to fill in the knowledge gap on how to improve the performance of dam construction projects by focusing on the planning phase.

Design/methodology/approach

The study utilized a survey to gather the perspectives of professionals involved in dam projects regarding critical success factors and success criteria during the project planning phase. The collected data were then analyzed using exploratory factor analysis and structural equation modeling.

Findings

Four dimensions were identified for critical success factors: “project team,” “project readiness,” “engagement” and “long-term impact.” For project success criteria, “fulfill identified needs,” “functionality,” “quality performance” and “sustainability” were identified as having significance in measuring project success.

Originality/value

The article provides suggestions on how the dam engineering industry can include the identified project elements that are associated with project success. The study's significance stems from its substantial contribution to the limited literature on dam projects.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Book part
Publication date: 11 October 2022

Uglješa Stankov, Ulrike Gretzel and Viachaslau Filimonau

Abstract

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The Mindful Tourist: The Power of Presence in Tourism
Type: Book
ISBN: 978-1-80117-637-8

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Article
Publication date: 22 February 2024

Amy Wong and Jimmy Wong

This study aims to apply the service robot acceptance model (sRAM) to examine how attitude toward human–robot interaction (HRI) and engagement influence consumer acceptance of…

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Abstract

Purpose

This study aims to apply the service robot acceptance model (sRAM) to examine how attitude toward human–robot interaction (HRI) and engagement influence consumer acceptance of service robots in a frontline setting.

Design/methodology/approach

Data was collected from 255 visitors who interacted with a robotic tour guide at a city museum. The data was analyzed using smart PLS 4.0.

Findings

The findings show the positive effects of subjective norms, appearance, perceived trust and positive emotion on both attitude toward HRI and engagement. In addition, social capability impacted attitude toward HRI, whereas perceived usefulness affected engagement.

Practical implications

To deliver engaging museum experiences that bring about positive word-of-mouth and intention to visit, managers need to incorporate the sRAM dimensions in the design and deployment of service robots.

Originality/value

This research uses field data to empirically validate the sRAM in the context of service robot acceptance. It introduces engagement as a novel mediating variable, enriching current understanding of human-like qualities in HRIs.

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Book part
Publication date: 21 October 2019

Tobey Scharding

Using a recent philosophical account of trustworthiness, the author evaluates whether Bitcoin can be considered trustworthy in each of its three most common uses: as a medium of…

Abstract

Using a recent philosophical account of trustworthiness, the author evaluates whether Bitcoin can be considered trustworthy in each of its three most common uses: as a medium of exchange, as a store of value, and as a speculative investment. Primarily because the entity that controls Bitcoin, its community of users, does not take actions to stabilize and secure the cryptocurrency – that is, in the manner that nations’ monetary policies can stabilize and secure national currencies – the author evaluates Bitcoin as untrustworthy. The author then offer an argument that its untrustworthiness undermines Bitcoin’s ability to serve both as medium of exchange and as store of value. Bitcoin’s untrustworthiness does not, however, undermine its usefulness as a speculative investment. Finally, the author discuss the extent to which – and how – other cryptocurrencies can avoid the evaluation that they are untrustworthy.

Details

Disruptive Innovation in Business and Finance in the Digital World
Type: Book
ISBN: 978-1-78973-381-5

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