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Purpose – In this chapter, we seek to extend understanding of the ‘international’ dimension of comparative international entrepreneurship (IE), by undertaking exploratory empirical research within a global industry viz. the software industry, and focusing on two local ecologies, namely a regional agglomeration (Bangalore, India) and less developed niche (Lahore, Pakistan) about which little is known.

Methodology – On the basis of in-depth interviews in Bangalore and Lahore, exemplar case studies from both sub-national regions are presented, which highlight the relative significance of local milieu and ethnic ties in IE.

Findings – The global nature of the software industry and the central role of the innovative milieu in the USA have important implications for the comparative IE literature. These refer particularly to the coordination and integration of the entrepreneurial processes of opportunity discovery, evaluation and exploitation across frontiers. Close inter-milieu links provide the opportunity to access complementary assets and business networks. While Indians have influenced the development of Silicon Valley, their ties with Bangalore seem primarily to be based on hard-nosed business relations. But in relation to Pakistan, while the US milieu is critical for all aspects of the entrepreneurial process, closed networks may be a barrier to long-term growth.

Originality/value of chapter – Where our study goes beyond the literature is by highlighting the role of cross-border linkages between milieux.

Outsourcing emerged as a popular operational strategy in the 1990s and most of current literature was established in the same time. However, the result of outsourcing is still vague. The purpose of this article is to point out gaps in the current literature and examine the link between outsourcing implementation and firms' performance metrics by analysing hard data.

In this research, current outsourcing research (from 1990 to 2003) methodologies are grouped by five categories: case study, survey, conceptual framework, mathematical modeling, and financial data analyses; research scope is identified by three areas: outsourcing determinant, outsourcing process, and outsourcing result.

This article figures out three main gaps in the current literature: lack of objective metrics for outsourcing results evaluation, lack of research on the relationship between outsourcing implementation and firms' value, and lack of research on the outsourcing contract itself.

If research is reported on in the paper this section must be completed and should include suggestions for future research and any identified limitations in the research process.

Based on the literature review, the author provides the roadmap of future research on outsourcing results. To our best knowledge, this is the first comprehensive literature review which informs the major gaps and future research opportunities in outsourcing study.

In the previous chapter, I introduced trauma-informed care as an approach to organisational change and a shift in culture to recognise that many employees and people attending services have past trauma experiences. In this chapter, I recast servant leadership (SL) as a trauma-informed leadership model that naturally operationalises some of the principles discussed in the TIA literature. The first section of this chapter addresses the societal need for a more ethical and moral leadership approach, before briefly outlining the prevalence of trauma experienced by service users and employees. The next section provides an overview and definition of SL in a general sense, before articulating a trauma-informed model of SL and its characteristics. Finally, some of the outcomes associated with SL are discussed with a key focus on how this approach operationalises the principle of psychological safety, trust and empowerment found in trauma-informed approaches, as they relate to employees.

This volume is the outcome of the 33rd European International Business Academy (EIBA) conference held at the Faculty of Political Science of the University of Catania (Italy). This conference brought together more than 300 scholars from around the world to discuss theoretical and empirical issues in international business (IB), as well as their consequences and challenges to IB scholars and policy-makers. Organized around 10 thematic tracks, the conference is the annual forum for discussing major research issues in the IB realm. This volume is a collection of the best papers, which, selected through a blind refereeing process for presentation at the conference, make significant contributions by providing fresh new perspectives on a variety of relevant topics.

This investigation delves into the rationale behind the preferential applicability of the non-Newtonian nanofluid model over alternative frameworks, particularly those incorporating porous medium considerations. The study focuses on analyzing the mass and heat transfer characteristics inherent in the Williamson nanofluid’s non-Newtonian flow over a stretched sheet, accounting for influences such as chemical reactions, viscous dissipation, magnetic field and slip velocity. Emphasis is placed on scenarios where the properties of the Williamson nanofluid, including thermal conductivity and viscosity, exhibit temperature-dependent variations.

Following the use of the OHAM approach, an analytical resolution to the proposed issue is provided. The findings are elucidated through the construction of graphical representations, illustrating the impact of diverse physical parameters on temperature, velocity and concentration profiles.

Remarkably, it is discerned that the magnetic field, viscous dissipation phenomena and slip velocity assumption significantly influence the heat and mass transmission processes. Numerical and theoretical outcomes exhibit a noteworthy level of qualitative concurrence, underscoring the robustness and reliability of the non-Newtonian nanofluid model in capturing the intricacies of the studied phenomena.

Available studies show that no work on the Williamson model is conducted by considering viscous dissipation and the MHD effect past over an exponentially stretched porous sheet. This contribution fills this gap.

This paper aims to assess the economic, environmental, policy-related and social implications of establishing green hydrogen production in Jordan.

The comprehensive analysis has been investigated, including economic assessments, environmental impact evaluations, policy examinations and social considerations. Furthermore, the research methodology encompasses energy demand, sector, security and supply analysis, as well as an assessment of the availability of renewable energy resources.

The results indicate substantial economic benefits associated with green hydrogen production, including job creation, increased tax revenue and a reduction in energy imports. Additionally, the study identifies positive environmental impacts, such as decreased greenhouse gas emissions and air pollution. Noteworthy, two methods could be used to produce hydrogen, namely: electrolysis and thermochemical water splitting. As a recommendation, the study proposes that Jordan, particularly Aqaba, take proactive measures to foster the development of a green hydrogen industry and collaborate with international partners to exchange best practices and establish the necessary infrastructure.

To the best of the authors’ knowledge, this paper is among the first to provide a comprehensive perspective on the potential of green hydrogen production as a driving force for Jordan’s economy, while also benefiting the environment and society. However, the research recognizes several challenges that must be addressed to materialize green hydrogen production in Jordan, encompassing high renewable energy costs, infrastructure development requirements and community concerns. Despite these obstacles, the study asserts that the potential advantages of green hydrogen production outweigh the associated risks.