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Article
Publication date: 10 November 2022

Amelie Burgess, Dean Charles Hugh Wilkie and Rebecca Dolan

Despite increased emphasis on diversity marketing, much remains unknown about how brands should approach diversity. This paper aims to understand what constitutes a brand’s…

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Abstract

Purpose

Despite increased emphasis on diversity marketing, much remains unknown about how brands should approach diversity. This paper aims to understand what constitutes a brand’s approach to diversity (BATD), establish a categorisation of such approaches, outline the effects on audience connectedness and establish a future research agenda.

Design/methodology/approach

This conceptual paper draws on critical theory and practical exemplars to present a conceptualisation of BATD.

Findings

Using two determinants, depth of diversity integration and order of entry, it is possible to categorise BATD into four types: transformative, adaptive, passive and performative. Early adoption and greater depth of diversity approaches (i.e. multidimensional to an intersectional representation of identities) provide optimal opportunities for evoking connectedness.

Research limitations/implications

The conceptual typological framework for BATD helps delineate how varying levels of diversity depth and order of entry influence audience connectedness. A detailed agenda for further research can guide ongoing diversity research.

Practical implications

Creating a typology reduces complexity and helps marketers recognise the differing components, manifestations and effects of their diversity approach. To increase connectedness and reduce audience scepticism, marketers must seek deeper-level diversity integrations and adopt approaches earlier.

Originality/value

This study offers a novel conceptualisation of BATD by defining it, distinguishing it from related research themes and moving beyond single diversity dimensions and marketing mix elements. Further, audience connectedness is positioned as a critical consequence as it can instigate desirable brand outcomes, benefit those identities represented and promote a more inclusive society.

Details

European Journal of Marketing, vol. 57 no. 1
Type: Research Article
ISSN: 0309-0566

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Article
Publication date: 19 August 2024

Amelie Burgess, Dean Charles Hugh Wilkie and Rebecca Dolan

In response to the growing significance of diversity advertising, this study aims to investigate its impact on audience connectedness. This is an emerging metric crucial for…

425

Abstract

Purpose

In response to the growing significance of diversity advertising, this study aims to investigate its impact on audience connectedness. This is an emerging metric crucial for gauging diversity advertising success. The study explores two paths via self-identification and belief congruence to understand how diversity advertisements resonate with individuals.

Design/methodology/approach

A quantitative study using partial least squares with survey data from 505 respondents was conducted.

Findings

Self-identification and belief congruence mediate the relationship between perceived diversity and audience connectedness. Belief congruence exhibits a stronger influence. Further, brand engagement reduces the relationship between belief congruence and connectedness. However, it strengthens the relationship between self-identity and connectedness.

Research limitations/implications

Future research should address why belief congruence holds more significance than self-identification. Additionally, research must explore the societal effects of diversity advertising, including strategies to engage those who feel disconnected.

Practical implications

The study underscores the positive social effects of diversity advertising for both marginalized and nonmarginalized audiences. It urges marketers to pursue audience connectedness. Strategies for achieving this include reflecting their target audience’s beliefs, perhaps highlighting real and lived experiences. Marketers should also consider self-identification through visual cues and customized messaging.

Originality/value

The study applies self-referencing theory to unravel the relationship between diversity advertising and audience connectedness. It reinforces the role of self-identification and expands the knowledge by demonstrating how connectedness can emerge through belief congruence. Additionally, the authors explore the subtle influence of brand engagement, a critical brand-related factor that shapes individuals’ responses to diversity advertising.

Details

European Journal of Marketing, vol. 58 no. 9
Type: Research Article
ISSN: 0309-0566

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Article
Publication date: 20 May 2024

Harriet Gray, Rebecca Dolan, Dean Charles Hugh Wilkie, Jodie Conduit and Amelie Burgess

As brands progressively become instruments for consumers to advocate for social change, many feel pressure to engage in social purpose branding (SPB) through addressing social…

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Abstract

Purpose

As brands progressively become instruments for consumers to advocate for social change, many feel pressure to engage in social purpose branding (SPB) through addressing social issues. In a rush to remain socially relevant, brands have approached SPB differently; some genuinely intend to advance the social issue, while some intend to capitalise on social movements to mobilise the brand. This paper aims to explain these differences by theoretically outlining various approaches to SPB.

Design/methodology/approach

This mixed method paper draws on theory, interviews with marketing practitioners, and practical exemplars to present a typology of SPB approaches. 

Findings

Using institutional logics theory, SPB is categorised into four approaches: social purpose-driving, social purpose-driven, social purpose-aligning and social purpose-washing.

Research limitations/implications

The typological framework for SPB advances this domain to outline effective and ineffective ways for brands to engage with social issues. A detailed agenda for further research is provided to guide ongoing SPB research. 

Practical implications

The typology presented reduces complexity and helps marketers understand the different approaches to engaging with a social issue. Given the growing intertwinement of brands and social issues, this research is essential for brands seeking to advance a social issue and remain relevant.

Originality/value

This paper offers a novel conceptualisation of SPB by defining it, identifying a framework of its characteristics, and detailing four SPB approaches. 

Details

European Journal of Marketing, vol. 58 no. 5
Type: Research Article
ISSN: 0309-0566

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Article
Publication date: 3 October 2016

Amelie F. Constant and Klaus F. Zimmermann

The purpose of this paper is to introduce a new field and suggest a new research agenda.

8109

Abstract

Purpose

The purpose of this paper is to introduce a new field and suggest a new research agenda.

Design/methodology/approach

Combine ethnicity, migration and international relations into a new thinking. Provide a typology of diaspora and a thorough evaluation of its role and the roles of the home and host countries.

Findings

Diaspora economics is more than a new word for migration economics. It opens a new strand to political economy. Diaspora is perceived to be a well-defined group of migrants and their offspring with a joined cultural identity and ongoing identification with the country or culture of origin. This implies the potential to undermine the nation-state. Diasporas can shape policies in the host countries.

Originality/value

Provide a new understanding of global human relations.

Details

International Journal of Manpower, vol. 37 no. 7
Type: Research Article
ISSN: 0143-7720

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Book part
Publication date: 1 May 2012

Emmanuel Zenou, Isabelle Allemand and Bénédicte Brullebaut

Representation of women on boards is getting more and more attention these recent years (Hillman, Shropshire, & Cannella, 2007; Nielsen & Huse, 2010), all the more as recent…

Abstract

Representation of women on boards is getting more and more attention these recent years (Hillman, Shropshire, & Cannella, 2007; Nielsen & Huse, 2010), all the more as recent influence by the legislator accelerates the pace of change. Indeed, in France, a new law adopted in January 2011 stated that the proportion of female directors should not be lower than 40% in all major companies.

Most previous research focused on the impact of the presence of women in boards on performance, but there are few studies on female directors' networks. In order to help to better understand the ties at the origin of these networks, we study several characteristics and network ties of female directors of French companies belonging to the SBF 120 index and we compare them with male characteristics. We test the specificity of four types of board of directors' networks: attendance at the same elite educational institutions, use of business networks, civil servants' networks, and interlocking directorates.

Our findings suggest that female directors' networks tend to find their origin in business networks more than men. Conversely, male directors have more board interlocking and are more often graduated from elite schools than women. These results show that female directors' networks have specific origins in comparison with men's ones. The exploration of this specificity could be an asset to better understand the role and influence of female directors' networks in governance.

Details

Research in Finance
Type: Book
ISBN: 978-1-78052-752-9

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Article
Publication date: 17 August 2015

Adnane Kendel and Nathalie Lazaric

The purpose of this paper is to study business models (BMs) for smart meters (SMs) and discuss related issues in the French institutional context. Because SM introduce…

489

Abstract

Purpose

The purpose of this paper is to study business models (BMs) for smart meters (SMs) and discuss related issues in the French institutional context. Because SM introduce deregulation on both the demand and supply sides, the authors argue that they represent an opportunity to “unlock” the system by enabling feedback to consumers. The authors discuss the empirical findings from the TICELEC (Technologies de l’Information pour une Consommation Electrique – Information Technology for Sustainable Electricity Consumption Behaviors) project which is an experimental initiative to measure potential energy savings through the implementation of SM, and to test behavioral change.

Design/methodology/approach

The empirical data are from the TICELEC project and refer to a municipality in southern France. The project was designed to show the qualitative changes deriving from a new technology, and the quantitative changes in the form of real reductions in residential electricity consumption in the short and medium terms. The authors discuss these changes and their potential replication, and examine the nature of the feedback provided to users and the implications for SM BMs for France and for smart cities more generally.

Findings

The authors suggest that the opportunities provided by SM have to be compared with other kinds of intervention such as self-monitoring procedures. The results show that any intervention is important for moderating the sole impact of SM. The findings on the importance of changes to “energy habits” relate mainly to “curtailment” and “low efficiency” behaviors, which represent less costly changes. The lessons learned for BM developments linked to SM include incentive systems, smart tariffs, and technologies to increase potential behavior changes and energy savings in this field.

Research limitations/implications

The authors’ analysis of the content of behavioral change shows that curtailment behavior and low-efficiency behavior remain dominant when SMs are implemented. Promoting high-efficiency behaviors is always difficult for reasons of cost. Thus, SM should be combined with other measures such as incentives systems, e.g. “smart tariffication,” and new services to increase their impact.

Practical implications

A proper combination of smart tariffs and SMs to reduce peaks in demand would appear to be critical to boost SM development. It will also be important to integrate SMs with smart grids to improve energy efficiency and exploit renewables and energy storage in electricity networks.

Social implications

SMs are important but any interventions that motivate households to change their energy habits also help in the French context. SMs enable households to try to reduce their energy consumption but they are not the solution.

Originality/value

There are no detailed results published for France. Utilities such as Electricite Reseau Distribution France, have introduced R & D programs oriented to the deployment of SM which have been tested since 2009 (e.g. see the local LINKY meter projects in Lyon and Touraine). The empirical data are from the TICELEC project and refer to a municipality in southern France. The project was designed to show the qualitative changes deriving from a new technology, and the quantitative changes in the form of real reductions in residential electricity consumption in the short and medium terms. The authors discuss these changes and their potential replication, and examine the nature of the feedback provided to users and the implications for SM BMs for France and for smart cities more generally.

Details

Journal of Strategy and Management, vol. 8 no. 3
Type: Research Article
ISSN: 1755-425X

Keywords

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