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Article
Publication date: 13 December 2023

Ankur Kumar, Ambika Srivastava and Subhas C. Misra

The purpose of this study is to investigate the influence that technological, environmental and organizational factors have on the rate of Internet of Things (IoT) adoption within…

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Abstract

Purpose

The purpose of this study is to investigate the influence that technological, environmental and organizational factors have on the rate of Internet of Things (IoT) adoption within the logistics industry. In addition, the moderating effect that the risk factor has on the technological, environmental and organizational factors regarding the implementation of IoT in logistics.

Design/methodology/approach

For the purpose of testing the models and hypotheses, a survey was carried out in order to collect the responses from currently employed individuals at various companies working in the field of logistics or IoT. For the purpose of analysis, the authors made use of the partial least squares structure equation model (PLS-SEM) technique.

Findings

Findings of this study concluded that technology- and environmental-related factors significantly affect the adoption of IoT in logistics, while risk acts as a moderator for the technological-related factor only in the adoption of IoT in logistics.

Research limitations/implications

The relevance of the authors' study lies in the growing importance of IoT in logistics and the need for logistics companies to understand the factors that impact the adoption of IoT in their operations. By identifying and analyzing the factors that influence IoT adoption in logistics, the authors' study provides valuable insights that can help logistics companies make informed decisions about whether and how to adopt IoT.

Practical implications

The research will help organizations make strategies for the successful adoption of IoT and ease the lives of all the stakeholders.

Originality/value

In this research, the authors attempted to find the factors that influence the adoption of IoT in logistics management. The influence of the technological, environmental, organizational and risk-related factors on the adoption of IoT in logistics management was studied. The moderating effect of risk over these factors on the adoption of IoT in logistics was also analyzed. This is original work and has never been done earlier.

Article
Publication date: 21 October 2020

Justin Paul, Jane Menzies, Ambika Zutshi and Huifen Cai

This paper aims to identify and discuss new and novel business paradigms in China and India. In addition, this study examines the new business environment in those countries (2020…

Abstract

Purpose

This paper aims to identify and discuss new and novel business paradigms in China and India. In addition, this study examines the new business environment in those countries (2020 onwards) in the context of COVID 19 and explores the challenges and opportunities in the post COVID period.

Design/methodology/approach

Based on content analysis, this study discusses contemporary topics such as innovation, exports, foreign direct investment, technology, social capital, board independence as part of corporate governance and explores novel themes such as consumer behaviour in regard to luxury brands and women entrepreneurship in an emerging country context in this paper.

Findings

It was found that there are several novel paradigms in the context of China and India. A paradigm shift in diplomatic relations has taken place as an aftermath of COVID-19 in the world.

Originality/value

This paper explores most of the unique dimensions of new and novel paradigms in the context of China and India.

Details

European Business Review, vol. 32 no. 5
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 16 January 2024

Ashutosh Muduli and Anuva Choudhury

Successful digital transformation requires a change in organisational structures, processes, capabilities and competencies. Digital transformation research is more influenced by…

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Abstract

Purpose

Successful digital transformation requires a change in organisational structures, processes, capabilities and competencies. Digital transformation research is more influenced by the technology adaptation model and hence focuses on people's attitudes, behaviour and abilities. Recently, employee agility has attracted attention in the context of technology adoption and Industry 4.0. The current research explores the relationship between employee agility and digital technology adoption in the context of digital transformation by adopting the systematic literature review method.

Design/methodology/approach

Following the attitude–ability-behaviour–outcome framework, the research explored the specific agile ability, attitude and behaviour characteristics useful for digital transformation. Following the preferred reporting items for systematic reviews and meta-analyses (PRISMA) framework consisting of (1) initiation, (2) screening, (3) evaluation and (4) confirming inclusion (Ambika et al., 2023), the study identified 19 papers from SCOPUS indexed journals.

Findings

The study result found that agile attitude characteristics such as collaborative mindset, computer self-efficacy, ambiguity aversiveness, etc. are influencing the digital transformation process. Agile abilities like basic computer knowledge, previous technical experience, cognitive abilities, innovation capability, digital competence training and supporting proper knowledge management practices also influence digital transformation. Finally, agile behaviour such as relationship building, knowledge-sharing behaviour, promoting values of learning, risk-taking and experimenting, rewarding innovativeness and customer-centric innovation and displaying adaptability, resilience and commitment to change, etc. are found to drive digital transformation.

Originality/value

Research on workforce agility and digital transformation is scarce. The current study contributes to benchmarking research by exploring specific agile attitudes, abilities and behaviour characteristics relevant to digital transformation, especially in the era of Industry 4.0.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 30 April 2024

Suman Das and Ambika Prasad Pati

This study aims to investigate whether various types of risks faced by the publicly listed commercial banks of India and Bangladesh are driven by market power and provides…

Abstract

Purpose

This study aims to investigate whether various types of risks faced by the publicly listed commercial banks of India and Bangladesh are driven by market power and provides comparative insights from both economies.

Design/methodology/approach

By using the adjusted Lerner index to gauge bank market power and applying the generalised methods of moments (GMM) regression approach, the research delved into the relationship between bank market power and three distinct facets of risk across a sample of 26 publicly listed commercial banks in India and 22 listed banks in Bangladesh spanning from 2011 to 2022.

Findings

The results indicate that for Bangladesh, both “competition fragility” and “competition stability” viewpoints coexist simultaneously across all risk types, supporting a nonlinear relationship between market power and risk. However, in the Indian context, a nonlinear association exists only in the case of credit risk, while the relationship with insolvency risk is linear, substantiating the “competition fragility view”. Apart from market power and bank-specific variables, GDP growth rate has emerged as a prominent driver across all risk categories in both countries.

Research limitations/implications

The filtration of banks is a limitation that might have influenced the outcomes. This study recommends that the Reserve Bank of India encourages further bank consolidation. Along the same line, Bangladesh Bank should closely oversee the growing competitive landscape. Furthermore, the regulators must monitor the elevated levels of non-performing loans to reduce credit risk so as to bolster the stability of their respective banking sectors.

Originality/value

This comparative study is the first attempt to analyse the market power and risk relationship and includes a novel bank-specific variable, i.e. technology, apart from other established variables.

Details

Journal of Financial Regulation and Compliance, vol. 32 no. 4
Type: Research Article
ISSN: 1358-1988

Keywords

Book part
Publication date: 9 December 2024

S. Vinoth and Nidhi Srivastava

In recent years, the retail landscape has undergone a seismic shift, transforming into a dynamic, interconnected ecosystem where consumers seamlessly traverse physical and digital…

Abstract

In recent years, the retail landscape has undergone a seismic shift, transforming into a dynamic, interconnected ecosystem where consumers seamlessly traverse physical and digital realms. This shift has given rise to the omnipresent force known as Omni-channel retailing. This chapter aims to delve into the intricacies of Omni-channel retail strategies, exploring how businesses can leverage this paradigm to enhance customer experience, streamline operations, and drive sustainable growth. Omni-channel retail strategies encompass a range of approaches aimed at providing customers with a seamless and integrated shopping experience across various channels. These strategies can be categorized into several key areas, each involving specific modern technologies to enhance customer engagement and satisfaction.

Article
Publication date: 16 August 2021

Ananya Bhattacharya, Ambika Zutshi and Ali Bavik

This paper aims to propose a “Four-F (finding facts, fostering alternates, fulfilling implementation and feasibility testing)” action plan to global food service businesses (FSB…

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Abstract

Purpose

This paper aims to propose a “Four-F (finding facts, fostering alternates, fulfilling implementation and feasibility testing)” action plan to global food service businesses (FSB) such as restaurants (dine-in/take away) to build resilience during times of global crises. The 2019 Coronavirus disease and FSBs apply as working examples elaborating the proposed Four-F action plan with several managerial implications for the internal and external stakeholders of FSBs.

Design/methodology/approach

The method involves reviewing and coding 108 articles using the PRISMA approach, then applying findings to develop the Four-F action plan integrating multiple theoretical concepts (such as stakeholder, crisis management and dynamic capabilities).

Findings

There are two key findings. First, though all four crisis phases should be considered by decision-makers as part of their contingency planning process, the pre and post-crisis stages need higher attention. Second, the Four-F action plan provides specific recommendations to FSBs stakeholders (consumers, suppliers and government) for each crisis phase (pre-crisis, crisis emergence, crisis occurrence and post-crisis).

Originality/value

To the best of the authors’ knowledge, this is the first paper that has incorporated multiple theoretical frameworks (stakeholder theory, crisis management and dynamic capabilities) within the FSBs context and provided the Four-F action plan for decision-makers to understand and manage crisis phases.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 10
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 19 November 2024

Rahul Kumar, Varsha Jain, Jacqueline Kilsheimer Eastman and Anupama Ambika

This study aims to understand holistic consumer perceptions of quality and their effect on re-purchase intentions by measuring the latent characteristics of online Amazon reviews.

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Abstract

Purpose

This study aims to understand holistic consumer perceptions of quality and their effect on re-purchase intentions by measuring the latent characteristics of online Amazon reviews.

Design/methodology/approach

Data was collected from entries in the Amazon customer review data set, which explicitly mentions quality, economic evaluation and future purchase intention. The analyses included natural language processing, structural topic modeling and econometric analysis. The study used real-time customer reviews to determine the overall perceived quality, the impact of perceived quality on re-purchase intention and the mediating roles of price consciousness and customer satisfaction.

Findings

Consumers’ perception of overall quality includes product- and service-related dimensions. Perceived quality influences re-purchase intentions through the mediating role of customer satisfaction. While price consciousness impacts the link between perceived quality and customer satisfaction, it does not affect re-purchase intention.

Practical implications

The managerial implications emphasize multiple dimensions of quality in the online environment and the role of customer satisfaction in consumers’ online re-purchase intentions. The results also illustrate that price effects are insignificant in influencing re-purchase intentions. Thus, while price cuts may encourage initial purchases, quality and customer satisfaction are vital to stimulate re-purchase.

Originality/value

The e-commerce literature lacks a comprehensive and rigorous understanding of the components of consumers’ perceived quality. This research develops a thorough understanding of what impacts overall e-commerce quality based on real-time customer reviews, avoiding the biases arising from traditional methods, including surveys.

Details

Journal of Consumer Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 24 August 2020

Ambika Aggarwal, Priti Dimri, Amit Agarwal and Ashutosh Bhatt

In general, cloud computing is a model of on-demand business computing that grants a convenient access to shared configurable resources on the internet. With the increment of…

Abstract

Purpose

In general, cloud computing is a model of on-demand business computing that grants a convenient access to shared configurable resources on the internet. With the increment of workload and difficulty of tasks that are submitted by cloud consumers; “how to complete these tasks effectively and rapidly with limited cloud resources?” is becoming a challenging question. The major point of a task scheduling approach is to identify a trade-off among user needs and resource utilization. However, tasks that are submitted by varied users might have diverse needs of computing time, memory space, data traffic, response time, etc. This paper aims to proposes a new way of task scheduling.

Design/methodology/approach

To make the workflow completion in an efficient way and to reduce the cost and flow time, this paper proposes a new way of task scheduling. Here, a self-adaptive fruit fly optimization algorithm (SA-FFOA) is used for scheduling the workflow. The proposed multiple workflow scheduling model compares its efficiency over conventional methods in terms of analysis such as performance analysis, convergence analysis and statistical analysis. From the outcome of the analysis, the betterment of the proposed approach is proven with effective workflow scheduling.

Findings

The proposed algorithm is more superior regarding flow time with the minimum value, and the proposed model is enhanced over FFOA by 0.23%, differential evolution by 2.48%, artificial bee colony (ABC) by 2.85%, particle swarm optimization (PSO) by 2.46%, genetic algorithm (GA) by 2.33% and expected time to compute (ETC) by 2.56%. While analyzing the make span case, the proposed algorithm is 0.28%, 0.15%, 0.38%, 0.20%, 0.21% and 0.29% better than the conventional methods such as FFOA, DE, ABC, PSO, GA and ETC, respectively. Moreover, the proposed model has attained less cost, which is 2.14% better than FFOA, 2.32% better than DE, 3.53% better than ABC, 2.43% better than PSO, 2.07% better than GA and 2.90% better than ETC, respectively.

Originality/value

This paper presents a new way of task scheduling for making the workflow completion in an efficient way and for reducing the cost and flow time. This is the first paper uses SA-FFOA for scheduling the workflow.

Details

Kybernetes, vol. 50 no. 6
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 6 January 2012

Ambika Zutshi, Gael McDonald and Linda Kalejs

Increasing pressure to enhance research coupled with a desire for a broadening of academic input, are prompting greater levels of collaboration. Research collaboration can…

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Abstract

Purpose

Increasing pressure to enhance research coupled with a desire for a broadening of academic input, are prompting greater levels of collaboration. Research collaboration can generate notable benefits but can also pose a variety of challenges. The purpose of this paper is to explore the reasons, facilitators, benefits and challenges of academic collaboration. It also provides suggestions to manage identifiable risks and enhance team dynamics.

Design/methodology/approach

This is a conceptual paper exploring prior literature in relation to the contentious points of research collaboration, particularly in regard to authorship attribution.

Findings

The authors present two checklists that researchers can utilise to ensure the successful completion of collaborative projects. The checklists incorporate the main factors required for effective collaborative work and research, and form a foundation for discussion among team members.

Originality/value

The paper draws upon experiences, observations, academic literature and protocols, and provides strategies and recommendations to enhance collaboration and authorship attribution. The two checklists presented in the paper are value‐adding for team members.

Details

European Business Review, vol. 24 no. 1
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 2 April 2024

Halil Erdem Akoğlu, Kadir Yildiz and Sushant Kumar

Although extant literature exists on luxury consumption, limited studies have focused on motivation and values to consume luxury brands among athletes. The study aims to uncover…

Abstract

Purpose

Although extant literature exists on luxury consumption, limited studies have focused on motivation and values to consume luxury brands among athletes. The study aims to uncover the motivations that guide athletes’ decision-making processes to consume luxury brands.

Design/methodology/approach

The study utilized the theory of prestige consumption to develop a model. The model posits that bandwagon, snob and veblen motivations guide athletes to seek social and conspicuous values in their consumption of luxury brands. A survey-based questionnaire approach was used to collect data from 343 athletes from Turkey by considering brands from different product categories.

Findings

Findings indicated that bandwagon and veblen motivations are associated with social and conspicuous values. The findings also suggested that bandwagon, snob and veblen motivation are positively associated with luxury consumption intentions. Also, the social and conspicuous values of athletes determine their intentions to consume luxury. The mediating effects of social and conspicuous values are also confirmed.

Originality/value

The study's findings are first to empirically examine the influence of motivations on social and conspicuous value among athletes. The results show that the luxury consumption motivations of the athletes have a strong role in their intention to purchase luxury products. The findings also offer novel managerial implications.

Details

Marketing Intelligence & Planning, vol. 42 no. 5
Type: Research Article
ISSN: 0263-4503

Keywords

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