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The purpose of this research is to considers the degree to which drug courts (DCs) in New South Wales (NSW) adhere to the ten key components (TKCs), which were developed by the National Association of Drug Court Professionals, as a model practice for implementing DCs.

This study relied upon semi-structured interviews conducted with 21 professionals who work in the DC field from NSW. The sample represented various stakeholders responsible for the delivery of drug court programs (DCPs) in NSW. A qualitative analysis was conducted, this analysis uncovered practices adopted by the DC that go beyond those that were standardised in the closed-ended questions but nevertheless fell within the TKCs. The qualitative analyses added weight to the results determined by the descriptive statistics.

The results confirm that DCs in NSW adhere to the TKCs that describe successful DCPs internationally. In spite of this, several key components accomplished higher adherence rates than others. What can be said is that over 60% of the component’s benchmarks achieved the 80% target determined by the writer.

The key components that have lower adherence rates are anticipated and must not be interpreted as undesirable results. DCs are encouraged to modify their programme characteristics to ensure further adherence to the specified benchmarks. To this extent, high regard is given to the practices adopted and identified through the qualitative data analysis.

The recommendations made to DCs in NSW are consistent with implementing model DCPs as defined by the National Association of Drug Court Professionals in 1997.

The TKCs are fundamentally standards for implementation and open an opportunity for discussion and are open for opportunity and examination. In theory and practice, each DC may interpret and implement the TKCs differently. In this regard, there is value in gaining an appreciation of pw DCs are interpreting the TKCs and applying them. It is business as usual at DCs; however, this research has demonstrated that there is no lack of innovation when it comes to DC in NSW implementing the TKCs.

The purpose of this paper is to discuss a practical approach taken by utilizing the non‐conformance/event management and failure investigation (FI) system to formally troubleshoot an actual process failure observed in the sequencing facility.

In this study the authors describe how the cause for the poor quality sequence data, as indicated from the quality score, involving high molecular weight follicular lymphoma DNA samples for a study of tumor‐associated genome rearrangements was successfully identified and confirmed through the application of a well structured FI process.

Through this FI process the underlying causes were effectively identified, immediate corrective actions were executed and a preventative action to avoid or minimize reoccurrences was also implemented and monitored for effectiveness.

This paper establishes that by applying a systematic, documented FI process the underlying causes of a process failure in an organization can be effectively identified and appropriate corrective and preventative actions can be successfully adopted.

With population projections indicating that the number of older adults in the UK (those aged 65 years and over) will increase from 9.6 million in 2005 to 12.7 million in 2021, the numbers of those growing older with a serious mental illness (SMI) is likely to rise. Currently there is a lacuna of both policy and quality research evidence on how to meet the needs of this vulnerable group of citizens. The purpose of this paper is to add to the emerging debate and discourse around current policy and practice in this field.

The authors have undertaken a general review of both the literature and current UK policy guidance to determine the current state of provision for people with a SMI.

Much of the relevant literature the authors identified originates from the USA, with older adults with SMI perceived as an under‐served population in need of urgent attention. Additionally, UK policy provision is patchy with very limited pockets of good practice currently available to guide clinicians and inform service users.

Clinicians, researchers and other stakeholders must engage with service users, their family and/or friends to produce quality and meaningful research to improve outcomes for this vulnerable group of citizens. Finally, the policy, practice and service user communities need to collaborate in a spirit of “boundary spanning” working across disciplines to generate practical policies which can be operationalised by organisations and individuals.

This paper highlights the distinct lack of literature, evidence and policy which currently exists in the UK addressing the needs of older adults with a serious mental illness.

The purpose of this study is to investigate the influence of critical friendship on a first- and last-year doctoral student’s novice and expert mindsets during role transitions. Doctoral students are challenged to navigate role transitions during their academic programs. Experiences in research expectations, academy acculturation and work-life balance, may impact doctoral students’ novice-expert mindsets and contribute to the costly problem of attrition. Universities offer generic doctoral support, but few support sources address the long-term self-directed nature of self-study.

The authors participated in a collaborative self-study over a 30-month period. The authors collected 35 personal shared journal entries and 12 recorded and transcribed discussions. The authors conducted a constant comparative analysis of the data, and individually and collaboratively coded the data for initial and focused codes to construct themes.

The critical friendship provided a safe space to explore the doctoral experiences and novice-expert mindsets, which the authors were not fully able to do with programmatic support alone. The authors identified nine specific strategies that positively impacted the novice-expert mindsets during the following role transitions: professional to student, student to graduate and graduate to professional.

While researchers have identified strategies and models for doctoral student support targeting specific milestones, this study identified strategies to support doctoral students’ novice-expert mindsets during role transitions. These strategies may benefit other graduate students, as well as faculty and program directors, as they work to support student completion.

Current government policy aims to tackle youth anti-social behaviour and its psychological and social impacts. Given an increased likelihood that young victims of crime are also likely to engage in aggressive or deviant behaviour and to have psychological and social difficulties, interventions are needed which access vulnerable youth with adverse lifestyles to increase well-being and reduce offending. The current project utilised a hospital emergency department (ED) as an appropriate location to identify and interact with youth victims of violent crime; to support key lifestyle risk and mental health difficulties; and build resilience. The purpose of this paper is to use a youth work paradigm, to target vulnerable youth in a health setting at a crisis point where intervention may have a higher chance of uptake.

The study applied a quasi-experimental, longitudinal design. Using the strengths and difficulties questionnaire and the “What Do You Think” component of the ASSET risk assessment, data were collected from 120 youth aged 12-20, at baseline with 66 youth who successfully completed the programme with assessments at baseline and follow-up, at an average of 14 weeks.

There was significant reduction in both psychological problems and lifestyle risk at follow-up.

These findings support the government initiative to intervene in youth violence in healthcare settings. Challenges revolve around increasing participation and greater formalisation of the intervention.

The youth work led violence intervention in the ED is successfully tackling psychological problems and lifestyle risk following injury.

The USA outpaces most other countries in the world in the rates at which it incarcerates its citizens. The one million women held in US jails and prisons on any day in the USA face many physical health challenges, yet interventional work to address physical health in carceral settings is rare. This study’s purpose was to summarize the literature on programs and interventions implemented with women in US carceral settings (jail or prison) that primarily addressed a physical health issue or need.

A scoping review was conducted. The authors searched databases, reference lists, individual journals and websites for physical health program descriptions/evaluations and research studies, 2000–2020, that included women and were set in the USA.

The authors identified 19 articles and a range of problem areas, designs, settings and samples, interventions/programs, outcomes and uses of theory. The authors identified two cross-cutting themes: the carceral setting as opportunity and challenges of ethics and logistics.

Much potential remains for researchers to have an impact on health disparities by addressing physical health needs of women during incarceration.

Interventional and programmatic work to address physical health needs of women during incarceration is sparse and diversely focused. This review uniquely summarizes the existing work in a small and overlooked but important area of research and usefully highlights gaps in that literature.

Despite the availability of retail management graduates, retailers continue to recruit graduates from any discipline. A key issue, therefore, is to what extent are retail degrees developing the competences of prime importance to retailers? Conversely, considering retailer graduate recruitment objectives, how well do students understand retailers’ priorities amongst competences in graduate selection? As a relatively recent management profession, do the retail competences differ from other more established management disciplines such as finance? This paper examines these issues through the results of a survey of employer and undergraduate perceptions of competence development in undergraduate degrees. Findings suggest that retail degrees provided a high level of perceived competence development. However, the strongest focus was not necessarily on those competences the retailers most wished to see in applicants. Furthermore, the competence profile of placement work was no closer to the retailers’ selection priorities than that of academic work. The paper concludes with a discussion of the main implications for retailers and retail management degrees.

Purpose — The chapter seeks to examine the impact of neoliberal language on the library profession in the United Kingdom. Since New Labour's election in 1997 public service restructuring in the United Kingdom took on a more oblique managerialist and consumerist approach. The impact of managerialism in the public library service has focused mainly on modernising and improving services to the individual user, and is based on scenarios where public libraries have to model themselves on the private sector, and where managers have been empowered over professionals.

Design/methodology/approach — The chapter uses a mixed methods approach by combining content and discourse analysis to examine how neoliberal discourses have impacted on public librarianship through examination of government policy documents, and other works on public libraries in the era under study.

Findings — The study highlights neoliberal narratives within public library policy documents in the period, with emphasis on deprofessionalisation and consumerist attitudes related to public choice evident. The discussion reveals how narratives of elitism and decline are used to describe the public library service, which reinforces negative stereotypes of a service in distress.

Research limitations/implications — The study only relates to the period 1997–2010 with an emphasis on the United Kingdom, thus cannot be seen to be representative of all public library services.

Originality/value — The study utilises a mixed method approach to examine narratives within public library policy, and reflects on an important period in public library development, and offers a unique insight into the period.