There is evidence to suggest that the use of external consultants is on the increase. It is also apparent that academic institutions are increasingly spawning units which provide…
Abstract
There is evidence to suggest that the use of external consultants is on the increase. It is also apparent that academic institutions are increasingly spawning units which provide research, advisory and training services to organisations. This development has been stimulated by the financial crises facing universities. Some of these new structures are designed to provide services to organisations based on their expertise in the management of human resources and organisational behaviour (OB). A complex mix of factors will determine the value of such units to client organisations. This article attempts to increase our insight into these factors on the basis of contributions to the literature on organisational interventions and a review of projects carried out by the unit which the author directs.
Sally Woodward and Allan P.O. Williams
Despite numerous exhortations by a variety of professional organisations and trade unions, many companies still fail to involve their employees in any meaningful way. How an…
Abstract
Despite numerous exhortations by a variety of professional organisations and trade unions, many companies still fail to involve their employees in any meaningful way. How an employee opinion survey conducted during a period of work redesign not only enables employees to contribute to the process, but also provides useful information for management and trade unions is shown. The survey also facilitates the constructive exploration of differences between the parties.
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Employee participation or industrial democracy represents an area of knowledge and practice which has resulted from the attempts of behavioural scientists, employers, unions and…
Abstract
Employee participation or industrial democracy represents an area of knowledge and practice which has resulted from the attempts of behavioural scientists, employers, unions and governments, to solve some of the people‐based problems at work — labour turnover, absence from work, resistance to change, strikes, and low productivity. In recent years psychologists and others working within personnel departments, consulting firms and academic institutions have been pushing career planning and development as an additional remedy for some of these problems.
THAT the intransigence of a minority, maybe, but a very forceful minority of workers in Britain is slowly but surely strangling the economy and with it, their own future may be…
Abstract
THAT the intransigence of a minority, maybe, but a very forceful minority of workers in Britain is slowly but surely strangling the economy and with it, their own future may be hard to believe; but incontrovertible evidence is there for all to see.
The purpose of this paper is to illustrate the complexities involved in delivering seamless patient-centred care across organisational boundaries. There is particular focus on how…
Abstract
Purpose
The purpose of this paper is to illustrate the complexities involved in delivering seamless patient-centred care across organisational boundaries. There is particular focus on how working with an organisation outside the public sector challenges the ideology of those involved, thereby hindering progress. It will explore the challenges and solutions to delivering a service and discuss the key components of success. It will investigate the theory of partnership working and balance the importance of the emotional investment and understanding with leadership and project management.
Design/methodology/approach
It explores the current “crisis” in NHS, along with political statements, emphasising its importance, but failing to address the issues faced by workers and agencies in the “outside” world. It will examine the concept of the “other” to explain the struggle required to gain a place at the table in discussing integration/service improvement. It will use experience in negotiating between a reasonably large care and nursing home provider and public sector bodies in Wales and consider the factors leading to a successful collaboration.
Findings
The Social Services and Well-being (Wales) Act, 2014 makes it clear that integration is seen as a critical means to achieve better outcomes for people and whilst not contesting that principle, the paper shows that integration is often limited in thinking and action to “public sector” integration.
Originality/value
There have been few attempts to explore the role and function of care and nursing home providers in service improvement from the provider’s perspective. It will challenge the practice of commissioning, that gives all the power to the commissioner and explores the commissioners’ accountability for their role in partnership work. It also offers hope for a different kind of relationship, based on mature conversations and mutual respect, along with a system of governance offering guarantees for sustainability.
Diben
Nod y papur hwn yw herio’r diffiniad poblogaidd a dderbynnir o’r GIG tra’n trafod y posibiliadau a photensial cyflenwi gofal didrafferth sy’n canolbwyntio ar y claf rhwng darparwr cartref nyrsio trydydd sector, bwrdd iechyd Prifysgol ac awdurdod lleol, gan ddangos bod y cyfleoedd ar gyfer dewisiadau amgen i wasanaethau ysbyty yn enfawr. Bydd yn cyfeirio at y diffyg dealltwriaeth a’r diffyg ymddiriedaeth cynhenid rhwng y rheiny sy’n credu eu bod yn gweithio yn y GIG neu’n rhan ohono a’r rheiny sydd wedi eu diffinio neu y’u hystyrir fel pobl sydd “y tu allan”. Os byddwch yn lleoli’r beirniadaethau gwerth a’r rhagfarn cysylltiedig gan weithwyr proffesiynol, gwleidyddion a’r cyhoedd am y byd ‘y tu allan’, byddwch yn dod ar draws rhwystrau gwirioneddol i ddylunio, cyflenwi a gweithredu modelau gofal gwahanol. Bydd yr awdur yn herio’r diffiniad o’r GIG fel y defnyddir mewn ymarfer ac yn dangos sut, trwy ganolbwyntio ar y claf a diben y GIG, yn hytrach na’r adeilad ffisegol neu’r sefydliad, gall arweinwyr gael rhyddid i fod yn arloesol ac yn effeithiol wrth ddylunio a chyflenwi gwasanaethau.
Cynllun/methodoleg/dull
bydd yr awdur yn archwilio’r “argyfwng” a welir yn y GIG ar hyn o bryd, ynghyd â datganiadau gwleidyddol i bwysleisio ei bwysigrwydd, sy’n methu mynd i’r afael â’r materion a wynebir gan weithwyr ac asiantaethau sy’n ffurfio’r byd “y tu allan”. Bydd y papur yn archwilio’r cysyniad o’r “ARALL” i esbonio’r frwydr sydd ei hangen i gael lle wrth y bwrdd i drafod integreiddio/gwella gwasanaethau. Bydd yn defnyddio profiad yn trafod rhwng darparwr cartref gofal a nyrsio cymharol fawr a chyrff y sector cyhoeddus yng Nghymru ac yn ystyried y ffactorau sy’n arwain at gydweithredu llwyddiannus.
Canfyddiadau
Mae Deddf Gwasanaethau Cymdeithasol a Lles (Cymru), 2014 yn egluro bod integreiddio’n cael ei weld fel dull hanfodol o gael canlyniadau gwell ar gyfer pobl ac er nad yw’n dadlau yn erbyn yr egwyddor hwnnw, mae’r papur yn dangos bod integreiddio yn aml yn gyfyngedig o ran meddwl a gweithredu i integreiddio’r ‘sector cyhoeddus’.
Gwreiddioldeb/gwerth
Mae’r papur yn ymgais prin iawn i archwilio rôl a swyddogaeth darparwyr cartrefi gofal a nyrsio yn gwella gwasanaethau, yn herio dealltwriaeth un dimensiwn o gomisiynu sy’n rhoi’r grym i gyd i’r comisiynydd. Mae hefyd yn rhoi gobaith ar gyfer math gwahanol o berthynas, yn seiliedig ar barch ar y ddwy ochr, ynghyd â system o lywodraethu sy’n gallu rhoi sicrwydd yn ymwneud â chynaliadwyedd.
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Reports that have reached us of the installation of Sir Philip R. Morris as President of the Library Association on January 28th assure us of the contribution he may make to the…
Abstract
Reports that have reached us of the installation of Sir Philip R. Morris as President of the Library Association on January 28th assure us of the contribution he may make to the Association. As the retiring President, Mr. Oldman said, and as we know, his main interest has always been education and, as the Association has many projects in that field and some problems yet unsolved, he welcomed Sir Philip especially in that direction; but our new President has much experience of libraries in spite of his disclaimer of qualifications in our direction. He is a Carnegie Trustee and, unofficially, he connects us again with the body to which our profession owes so much and, as for lack of experience, one who has been Director of Education for Kent and therefore the ultimate official chief of the great County Library system there, cannot lack it. From what we hear of this speech—which we hope will be published in its complete but all too short length in the L.A. Record—we look ahead with confident pleasure to the Address he will give us at the Southport Conference in September.
OWING to the comparatively early date in the year of the Library Association Conference, this number of THE LIBRARY WORLD is published so that it may be in the hands of our…
Abstract
OWING to the comparatively early date in the year of the Library Association Conference, this number of THE LIBRARY WORLD is published so that it may be in the hands of our readers before it begins. The official programme is not in the hands of members at the time we write, but the circumstances are such this year that delay has been inevitable. We have dwelt already on the good fortune we enjoy in going to the beautiful West‐Country Spa. At this time of year it is at its best, and, if the weather is more genial than this weather‐chequered year gives us reason to expect, the Conference should be memorable on that account alone. The Conference has always been the focus of library friendships, and this idea, now that the Association is so large, should be developed. To be a member is to be one of a freemasonry of librarians, pledged to help and forward the work of one another. It is not in the conference rooms alone, where we listen, not always completely awake, to papers not always eloquent or cleverly read, that we gain most, although no one would discount these; it is in the hotels and boarding houses and restaurants, over dinner tables and in the easy chairs of the lounges, that we draw out really useful business information. In short, shop is the subject‐matter of conference conversation, and only misanthropic curmudgeons think otherwise.