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Considers the position of the marketing function in the overall operation of large companies in the UK. Suggests that there is a general perception that marketing has lost ground in comparison with other business disciplines. Concludes that there is a need for the marketing profession to re‐examine itself and its role and to adapt itself to the many changes it faces in the modern situation.

This paper discusses the widening gulf between theory and practice and examines why theoretical marketing can be deemed to be of little use to many practitioners. In order to do this one of marketing’s core tenets, the customer focused marketing mix, is analysed and found to be in need of critical reappraisal. A dogmatic approach to customer orientation has produced several dichotomies of focus and perspective between theory and practice which may threaten the philiosophy’s continuing usefulness. These dichotomies are illustrated and analysed according to their primary focus: customer or profit. In an attempt to resolve these conflicts between theory and practice a modification is proposed for the customer focused marketing mix.

For generations, Britain has had a household delivery of fresh milk; from the days before the Great War when it was delivered by a horse‐drawn milk float, with the roundsman often bringing the housewife to the door with his cries of “Milk‐O!”. The float had a churn and milk was delivered in a small can, served out by a dipper. This was the start of the distributive trade, organised between the Wars, from which the present industry has emerged. The trade gave universal acceptance to the glass bottle, returnable for household delivery, only the method of sealing has changed. There have been many demands for its abandonment in favour of the carton, of which recent years has seen a rise in its use in the increasing sales of milk by supermarkets and stores. Despite the problems with returnable vessels, the glass bottle has a number of advantages. The milk, including the cream line, is clearly visible, and short measure is most unlikely, which is a growing problem with carton‐filled milk. The number of prosecutions for short measure with cartons must be causing concern to trading standards departments. There is nothing to indicate the offence until the carton is opened.

Retailing is traditionally defined in terms of the retailers’ place in the distribution of tangible products. However, the retail function may be more widely defined where the retailer concerned is involved not only in the provision of product distribution services but also in the management and provision of financial services. Retailers are rediscovering the impact financial services may have on organisational success. That is, they are increasingly recognising the direct contribution that financial services may make to profit margins and the indirect benefits which may accrue through increased customer loyalty. This article considers the framework within which innovation in the provision of payment systems and other financial services is occurring in the retail sector.

Looks at Scotland′s uniqueness within the UK and, in particular, the Scottish patriotism with regard to buying “home” type goods. Also shows that, perhaps in spite of this, the Scots are nevertheless quite progressive in trying out new products/ideas. Evaluates how to market to the Scottish consumer through retail channels.

The purpose of this paper is to focus on the possibilities of autoethnography as a commitment to care and a social justice agenda (Denzin, 2014:p. x).

Autoethnography can be seen as a “methodology that allows us to examine how the private troubles of individuals are connected to public issues and to public responses to these troubles” (Mills, 1959, cited in Denzin, 2014). This resonates strongly with the field of study: political care ethics, as the main focus is on how to promote a caring society. “Care” might be conceived broadly as everything the authors do to maintain and repair the world; i.e., as a social praxis.

Care ethics can benefit from autoethnography, as there is a strong(er) emphasis on “what matters,” what people care for, about and why, rather than on what is “right.” In this paper, the authors will thus explore the promises and pitfalls of autoethnography for a caring society, by connecting insights from theories on political care ethics and qualitative inquiry with the own autoethnographic performance at the International Conference on Qualitative Inquiry in May 2015.

Care ethics can benefit from autoethnography, as there is a strong(er) emphasis on “what matters,” what people care for, about and why, rather than on what is “right.”

The purpose of this paper is to examine the relationship between CEO pay slice (CPS) – the fraction of the top five executive directors’ total compensation that is captured by the chief executive officer (CEO) – and the value of firms in the UK. Specifically, this paper examines whether CPS alters the effectiveness of board performance by influencing cooperation and cohesiveness among its members.

This paper analyses a large sample of non-financial companies listed on the London Stock Exchange from 1997 to 2010. The empirical methodology includes the analysis of panel data by using a dynamic generalized method of moments estimator.

The evidence supports social comparison theory and demonstrates that high CPS is likely to impact negatively on executive team’s spirit and motivation. However, the tournament argument is supported when a subsample of companies with CEOs close to retirement age has been analysed. In addition, the findings suggest that companies perform better after the introduction of non-binding say on pay law in the UK in 2002.

The results have major implications for the on-going debate on how to reform executive remuneration, and highlight the importance of considering remuneration issues at the board level, supporting the principles of UK Corporate Governance Code (Financial Reporting Council, 2010).

The results indicate that CPS can provide a useful tool for research on firm performance, and that its relation with the value of firms is an important issue to be considered in the UK context. The findings also highlight the importance of considering board-wide remuneration issues without narrowing them down simply to the details of CEO compensation.

Discusses the Access to Neighbouring Land Act of 1992, designed to provide owners and occupiers of buildings with a fair system for gaining access to neighbouring land in order to carry out necessary repairs to their own land. Outlines the scope of the Act and sets out the definition of ‘basic preservation works′. Explores the implications of the Act, and its application in respect to Crown Land.

“It's all jargon”, I hear you say. Well, don't put up with that, get an explanation which you understand. With all the following questions, where appropriate, make sure you get your answers in writing and preferably in the contracts!

Provides an update on the stipulations of The Access to Neighbouring Land Act 1992, which received the consent of the Lord Chancellor and came into force on 31 January 1993.