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A synthesis of some of the themes and ideas developed in a recently published book about the future of information: i in the sky: visions of the information future. Common themes included: problems in defining information and defining future time‐scales, theubiquity of information, accessibility, privacy censorship and control, customisation ofinformation products, the development of the World Wide Web, artificial intelligence and cybernetics, changes in working roles and structures of organisations, information literacy, information overload and the organisation and retrieval of information.

This chapter will discuss some of the issues involved in navigating learning delivery involving sensitive topics to students from diverse and ‘non-traditional’ backgrounds. It will examine the ways in which biographical narratives can be employed to promote openness, negate stigma, create ‘safe spaces’ and help develop an atmosphere of trust. For students who may have previously encountered some of the issues being taught, they can be encouraged to draw on their personal lived experience to aid learning for their peers and add an often raw and sometimes deeply moving authenticity to the classroom. Of course, there must be care taken to avoid emotional harm and the ethical issues of such an approach will also feature in this reflection.