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Gives an overview of the four main themes ‐ elements of library management, policy dilemmas with regard to traditional collection and e‐resources, public relations, and regional library co‐operation ‐ of the 25th conference of the International Association of Technical University Libraries held in Krakow, Poland at the end of May, 2004.

The purpose of this paper is to present a report of the 2007 annual meeting of the International Association of Technological University Libraries (IATUL) held at the KTH, Royal Institute of Technology in Stockholm, Sweden.Design/methodology/approach – conference report.

Scientific publishing directions are changing the environmental landscapes of science and academic research libraries as well as in how scientists are conducting their work in all disciplines and communicating and collaborating with each other. The increasingly more complex and global environments indicate that access to the scientific literature and information sharing are paramount interests of scientists, national governments, the scientific community at‐large, professional societies and commercial publishing interests.

Libraries are evolving into far more than repositories of bound volumes as eScience and eCollections mature. The changing role of librarians and of the physical library to handle and treat much more than books and journals is demonstrated by many addresses at this conference.

The purpose of this paper is to discuss emotions within a highly emotive organizational setting through the use of crystallization. The authors contend that the expression of a researcher's positionality as a presence within their research is crucial in contexts where conventional research approaches are unable to capture the depth of the phenomenon under study. The paper argues that the presentation of research findings from highly emotional organizational context will benefit from a challenge to traditional ways of representing and communicating the researcher's experience. As an example of this, in this paper the authors examine the emotions involved in experiencing animal euthanasia in a work context.

The paper draws ethnographic methods of fieldwork in an Australian animal shelter. The paper uses autoethnography and interview data.

Euthanasia is one of the most tolling experiences for animal shelter workers. This paper reveals that through a creative representation this experience may come induce understanding of the emotive context. Furthermore, the employees adapt one or more story-lines to deal with the conflict of euthanasia.

The strength of this paper is that it uses a novel approach to present findings in the form of crystallization. It also furthers insight on how organizational members explain their involvement in emotive work-tasks.