This article gives details about how the author teaches about “Fiscal Management” at Boston’s (USA) Simmons Graduate School of Library and Information Science. Included in the…
Abstract
This article gives details about how the author teaches about “Fiscal Management” at Boston’s (USA) Simmons Graduate School of Library and Information Science. Included in the instructional methodology are methods of research, “the box,” outside speakers, class assignments, papers, and final presentations.
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How do librarians charge back, charge out, and charge fees rather than have the cost of their operations totally accounted for as overhead expense? There is no one‐size‐fits‐all…
Abstract
How do librarians charge back, charge out, and charge fees rather than have the cost of their operations totally accounted for as overhead expense? There is no one‐size‐fits‐all method of managing these finances; what you will do depends on your organization's goals and situation.
Looks at the pathfinder approach to library instruction, which was developed in the 1960s by Patricia Knapp. Knapp's system focused, not on the simple provision of answers to…
Abstract
Purpose
Looks at the pathfinder approach to library instruction, which was developed in the 1960s by Patricia Knapp. Knapp's system focused, not on the simple provision of answers to questions, but on the teaching of the effective use of the library and its resources– in other words, on the finding of one's “way” in the library.
Design/methodology/approach
A traditional theoretical model for the creation and evaluation of pathfinders (subject research guides) can be identified through study of the literature. This model, expressed in the design criteria of consistency, selectivity, transparency and accessibility, sprang from an impulse to serve the inexperienced user by emulating or facilitating the user's search process.
Findings
A gap in this model can be detected, in the form of a missing multi‐dimensional picture of the user and the user's experience of the information service via the pathfinder. In an attempt to fill the gap, literature examining information behavior, the search process, the design of user‐centered services, and the information retrieval interaction is discussed.
Originality/value
An experience‐centered model for online research guide design and evaluation is derived from the findings.
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As libraries and information centers grow in complexity and, in many cases, become big business, financial management skills take on increased importance for librarians and other…
Abstract
As libraries and information centers grow in complexity and, in many cases, become big business, financial management skills take on increased importance for librarians and other information workers. External and internal pressures like reductions in library budgets, escalation of costs faster than revenues, pressures from outside agencies for increased productivity, accountability, organizational efficiency and effectiveness have all pushed librarians to expand their competencies in the financial arena.
One of the very first information entrepreneur businesses was Information Unlimited, founded by Sue Rugge and Georgia Finnigan back in 1971. Charging $10/hour for their research…
Abstract
One of the very first information entrepreneur businesses was Information Unlimited, founded by Sue Rugge and Georgia Finnigan back in 1971. Charging $10/hour for their research, Sue and Georgia essentially created a new industry, offering on-demand research provided by skilled librarians and researchers, to anyone who was willing to pay. Sue went on to found two more independent research companies, Information on Demand and The Rugge Group. Sue was also co-founder of The Information Professionals Institute, a company that focused on seminars for the information industry (including an all-day workshop on how to become an information entrepreneur).
In this article, I have traced the literature of marketing libraries and information services from 1970 to the present. This period immediately follows Kotler and Levy's…
Abstract
In this article, I have traced the literature of marketing libraries and information services from 1970 to the present. This period immediately follows Kotler and Levy's introductory article in the Journal of Marketing (January 1969) which first suggested the idea of marketing nonprofit organizations. The use of the marketing concept for libraries and information services was an idea which did not appear until after that date. However, many articles on specific aspects of marketing, such as publicity and public relations, were published prior to 1970. These areas have been touched upon only briefly to show their connection with marketing.