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The purpose of this paper is to analyse the justifying arguments of various Birmingham organisations between 1870 and 1914 in classifying and treating the unemployed. Using a capability approach, the paper will examine how employment policies in Birmingham during this period promoted or limited capabilities of work, life and voice. Finally, implications for labour market policies today will be discussed.

The theoretical framework for this paper will draw on the capability approach to a person's well‐being, developed by Amartya Sen and on theoretical and empirical developments of the capability approach by other authors such as Bonvin and Salais. This paper is based on historical archival research and analysis.

Birmingham was an exemplar of municipal social reform in late nineteenth century England, with the development of a range of public services such as education, electricity and public transport. However, the city's vision of civic reform was closely connected to the Liberal market logic of individual responsibility, and moral judgements of the unemployed served to multiply the categories and punitive treatments of the “undeserving”, separating the valid from the invalid citizen.

This case study of municipal employment policies in Birmingham at the turn of the twentieth century demonstrates the implications of moral judgements, classifications and treatments of the unemployed for people's capabilities in work and life, drawing connections to discourses of responsibility and citizenship today.

The purpose of this paper is to provide a brief introduction to activation policies, then discuss the capability approach, in particular highlighting a number of key concepts relevant to the analysis of active labour market policies. The second section presents the articles in this special issue, which address organisational innovation in activation policies and cover: six European countries (including Scandinavia and East and West Europe); an historical perspective; and policies aimed at the general workless population along with those targeted at specific groups e.g. disabled people. The final section emphasises three important teachings from this special issue. This paper introduces the special issue on the theme of activation policies and organisational innovation in the capability perspective.

The paper presents a normative and analytical framework. Its relevance for empirical fieldwork is then illustrated through a synthesis of the case studies presented in the special issue.

It is argued that the capability approach provides a highly useful framework for analysis of activation policies. Across the diverse range of organisational innovation examined in the articles in the special issue, a capability perspective allows for identification of a number of common themes and failings.

The originality of the paper lies in the presentation of a diverse range of organisational innovation in relation to activation policies, and using a capability approach as a framework for analysis.

After three years in business together, Des Carpenter and Kees Schaddelee had a decision to make – should they double the size of their location, based on the opportunities and competitive threats they perceived? The startup phase took longer than expected and access to distribution channels was more difficult than expected. Nonetheless, the business gained traction with online sales that proved the concept of custom-made counters using EnvironiteTM technology was viable. As they prepared to expand the business, the owner-managers needed to decide on a growth strategy that would let them leverage their strengths. In analyzing their successes so far, they needed to evaluate their business model including their product line, target markets, marketing strategy (including the pricing strategy, product lines, and channels of distribution) and operations.

Data were collected through interviews with business owners and a review of company documents, production processes and the company website.

This case exercise will suit strategy and entrepreneurship students at both the senior undergraduate level and graduate level. The case discussion will ask students to consider operations, supply chain management, marketing and other issues, all through the lens of a holistic vision for the company. This case may be taught as an example of a growth strategy or a business model in a capstone business strategy course or higher level entrepreneurship course. It is appropriate for both undergraduate seniors and graduate students.

This case may be taught as an example of a growth strategy or a business model in a capstone business strategy course or higher-level entrepreneurship course. The case may be used to help students understand external and internal analysis, identifying the sources of value creation and competitive advantage, and creating an appropriate strategy for growth. It provides a rich context to discuss and apply the following conceptual tools: the application of a value chain analysis and the application of a business model canvas (key partners, key activities, key resources, value propositions, customer relationships, distribution channels, customer segments, cost structure and revenue streams). The case may also be used to reinforce the applications of growth phases in a young firm that are part of the entrepreneurial setting, for example, value proposition, ideal customer, revenue streams and key performance indicators.

FROM conversations it is clear that many of us are not familiar with the sources of help to which we can turn for salary advice.

The purpose of this chapter is twofold: to explore the difficulties and potential of turning to the perpetrator of sexual violence; and to track the affective economy of engaging with perpetrator accounts.

This chapter will consider one of the earliest feminist studies of incest, Sandra Butler’s (1978) Conspiracy of Silence: The Trauma of Incest, followed by an analysis of Philippe Bourgois’ (1995, 1996, 2004) ethnographic study of Puerto Rican crack dealers. These are important studies for the fact that both Butler and Bourgois let the men speak freely of their violence, which for the Puerto Rican cracker dealers include tales of gang rape.

The chapter endorses the need to study the perpetrator, arguing that it is imperative to ensure the demythologization of perpetrators. It finds also that feminists must explore how they will teach emotionally difficult material, and how they negotiate the legacy of radical feminism. The chapter concludes that there are times when politics requires little theoretical innovation, requiring instead a willingness to repeat known insights and to fight back with words.

This chapter has implications for classroom practice.

The value of this chapter is its demand to reconsider the doing of feminism in the classroom when the split between feminist theory and activism appears greater than ever.

It is the rage in the literature today for archivists and records managers to address the issue of recordkeeping in The New Millennium. It is an idea that must be worthy of its own acronym, TNM. It has a nice, seductive ring to it that gives one the sense of joining the ranks of the pundits and visionaries. This author has succumbed like all of the others. And I know I'll do it again — soon. I can't wait. At my age, when one begins to get the idea that it might be the last chance one will have to talk about a TNM, it is downright irresistible. One has to bleed it for all it is worth.

One of the significant components of a firm's overall sustainability is establishing and nurturing governance. This study attempts to understand how politically connected firms maintain sustainability measures in terms of risk-taking strategies. This paper has two purposes. The first purpose is to provide empirical evidence on the politically connected (PC) firms' corporate risk-taking and performance. The second purpose is to investigate the moderating impact of PC firms' risk on corporate performance.

To conduct the analysis to test our hypothesis efficiently, data has been collected from Bloomberg and annual reports of all Malaysian PC and non-PC companies. The final sample comprises 561 firms over the investigation period 2010–2019. The methodology entails Ordinary Least Squares (OLS) regressions of the impact of the PC firms on corporate risk-taking and performance. The authors also conduct t-tests of the equality of means of corporate risk-taking and performance between PC and non-PC companies.

The authors’ results show that politically connected firms undertake significant less corporate risk and relish higher financial performance than their counterparts. It implicatively insinuates that the presence of a politician on the board enables the management to mitigate the risk-taking, which makes the firms more profitable. The authors’ results corroborate network theory, suggesting that political ties alleviate the agency issue and safeguard the shareholders' interest.

The study's results were important as they highlighted the sustainable development of PC and non-PC companies, offering insights to researchers, policymakers, regulators, financial report users, investors, environmental unions, employees, clients and society.

This paper is novel since it is unique in evaluating sustainable practice in PC and non-PC firms.

This study aims to increase language learning (L2) output by incorporating a digital storytelling chatbot system (known as a “storybot”) that focused interactions on a narrative. This study also sought to investigate student perceptions of these storybot interactions and improve on poor perception rates from previous studies.

This one-sample exploratory study was of student-storybot participation rates and student perceptions towards a storybot activity designed to increase L2 output. A combination of storybot participation analytics and survey analysis of student perception was carried out.

The use of storybots in the L2 class resulted in mixed participation rates. Students read nine times more than they wrote, indicating a high degree of reading comprehension necessary for storybot interaction. Survey results revealed that students believed storybots helped them meet their L2 goals, were relevant to their L2 and were easy to navigate.

Interactions were through text messaging so no impact on speech or pronunciation could be observed. Further, the context was within a single university class in South Korea, restricting the generalization of findings to outside regions or with younger learners. Finally, while storybots proved to be valuable reading comprehension activities, the next step in this line of chatbot research should incorporate more writing prompts.

Storybots revealed explicit benefits to reading comprehension, as measured by cohesion between storybot delivered comprehension questions and student responses. Moreover, storybots can be used as examples for students in their own story creation, classroom forms to collect relevant student information regarding learning objectives and platforms for class quizzes.

Storybots scaffold students through conversations, which abide by socio-pragmatic norms, providing models for L2 learners to incorporate in real-world text-based communication. Additionally, a wide range of idiomatic expressions is contextualized in comprehensible interactions that students can learn from the storybot then practice with friends.

This study contributes to the growing research on the use of chatbots for second L2 and offers specific insight into the use of narrative storybots as a means to increase L2 output and potentially benefit L2 reading comprehension.

This paper aims to investigate the differences between the certified and non-certified ISO 9001 construction companies in terms of construction projects' performance in Jordan.

Questionnaires were distributed to certified and non-certified construction organizations. These entities consist of contractor's consultants and owner representative organizations. In total, 86 valid responses were returned. Data were analyzed using Statistical Package for the Social Sciences (SPSS) using descriptive statistic tests, namely, multivariate analysis of variance (MANOVA) and analysis of variance (ANOVA).

The results clearly showed the positive effects of ISO 9001 certification on construction projects' performance in project management performance and project success. ISO-certified organizations have higher mean score in project management leadership, staff, policies, project life cycle and key performance indicators (KPIs) but not in partnership. Moreover, an ISO-certified organization shows higher project success.

Due to the dearth of research conducted in this area, this research highlights the management procedures, which impact the leading entities' performance in the construction field within Jordan.