Maryam Taji, Ali Siadat and Leila Moghtadaie
The present study aimed at developing and validating a self-development training package and determining self-development's effectiveness on job variables and human capital…
Abstract
Purpose
The present study aimed at developing and validating a self-development training package and determining self-development's effectiveness on job variables and human capital agility among secondary school principals in Isfahan.
Design/methodology/approach
In the first phase, the researcher conceived a full version of the self-development training package by studying the theoretical evidence of research and interviewing experts as well as using content analysis. The questionnaire was presented to several experts (n = 8) in that field of study for evaluation after compiling the initial version of the self-development training package, with the aim of determining the face and content validity. In the second phase of the study, the effectiveness of the self-development training package was experimented on secondary school principals using a quasi-experimental pre-test–post-test design and follow-up with a control group.
Findings
The evaluation results were suitable for the training package based on the proposed Lawshe method. The results also indicated that the implementation of a self-development training package in the experimental group had a significant effect on job performance and its dimensions, as well as human capital agility. The effect of the training package on increasing job performance in the post-test stage was 55.3% and was 50.2% in the follow-up stage. Also, the effect of this package on increasing the agility of human capital in the post-test phase was equal to 34.8% and was equal to 28.9% in the follow-up stage.
Originality/value
Question 1: What are the components of a self-development training package? Question 2: What is the credibility of the developed training package from the experts' point of view? Question 3: Does the self-development training package have an effect on job performance and its dimensions? Question 4: Does the self-development training package have an effect on human capital agility?.
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Naghi Radi Afsouran, Morteza Charkhabi, Seyed Ali Siadat, Reza Hoveida, Hamid Reza Oreyzi and George C. Thornton III
The purpose of this paper is to introduce case-method teaching (CMT), its advantages and disadvantages for the process of organizational training within organizations, as well as…
Abstract
Purpose
The purpose of this paper is to introduce case-method teaching (CMT), its advantages and disadvantages for the process of organizational training within organizations, as well as to compare its advantages and disadvantages with current training methods.
Design/methodology/approach
The authors applied a systematic literature review to define, identify and compare CMT with current methods.
Findings
In CMT, participants get involved with real-world challenges from an action perspective instead of analyzing them from a distance. Also, different reactions of the participants to the same challenge aid instructors to identify the individual differences of participants toward the challenge. Although CMT is still not considered as a popular organizational training method, the advantages of CMT may encourage organizational instructors to further apply it. Improving the long-term memory, enhancing the quality of decision making and understanding the individual differences of individuals are the advantages of CMT.
Research limitations/implications
A lack of sufficient empirical researchers and the high cost of conducting this method may prevent practitioners to apply it.
Originality/value
The review suggested that CMT is able to bring dilemmas from the real world into training settings. Also, it helps organizations to identify the individual reactions before they make a decision.
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Florian Magnani, Ali Siadat, Emmanuel Caillaud and Olivier Gaudichau
Previous research has managed to clearly define lean technical competencies. However, the behavioral competencies remain underestimated, and the roles of lean experts are not…
Abstract
Purpose
Previous research has managed to clearly define lean technical competencies. However, the behavioral competencies remain underestimated, and the roles of lean experts are not clearly stated: are they teachers, facilitators or technical experts? The present paper investigates lean behavioral competencies and their relationship to lean experts' roles.
Design/methodology/approach
This article serves as an exploratory study built on interviews, observations and focus groups conducted during a three-year longitudinal study accompanied by a three-year follow-up. The case takes place in an international automotive company in partnership with Toyota in which lean adoption was part of a consistent strategy over a period of 20 years.
Findings
The study clarifies lean behavioral competencies related to organizational efficiency (nominal management, improvement management and respect for people) and relational efficiency (problem resolution, competencies development and systemic interactions). The study helped create a typology of lean experts' roles related to the maturity level of the environment in which they intervened. Moreover, Lean experts' roles in congruence with the environment seem to positively influence the creation of emerging human relationships that are beneficial to process improvement and competencies development.
Originality/value
This paper is the first to clarify behavioral competencies with respect to lean experts' roles and to study the temporality of the introduction of lean practices. The findings recommend that researchers better acknowledge the influence of lean behavioral competencies during lean adoption and their relationship to contextual factors and organizational performance. A practical methodology is proposed to measure the necessary behavioral adjustments of lean experts or employees.
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Sayed Ali Siadat, Reza Hoveida, Mohammad Abbaszadeh and Leila Moghtadaie
The purpose of this paper is to provide a theoretical picture of the concept of knowledge creation and then investigate the effects on it of such variables as social capital and…
Abstract
Purpose
The purpose of this paper is to provide a theoretical picture of the concept of knowledge creation and then investigate the effects on it of such variables as social capital and organizational culture.
Design/methodology/approach
The population of this study includes faculty members of the University of Isfahan (Iran) in 2008 (476 cases). From among these cases, 142 cases were selected based on the Cochran formula. Survey was used as the research method and a questionnaire was used for data collection. Pearson correlation “r” and multi‐variable regression were employed, and in the next stage, through drawing the model of structural equations, the direct effects, indirect effects and total effects of independent variables on the dependent variable were investigated, based on path analysis model. SPSS and LISREL were employed for statistical analysis.
Findings
The results revealed that social capital and organizational culture had meaningful effect on knowledge creation. The analysis showed that the independent variables mentioned above could determine 36 percent of the effects of the dependent variable.
Research limitations/implications
The findings are based, in the main, on an extensive, single university study; therefore it is necessary to be cautious about generalizing the result of this study to other universities in Iran.
Originality/value
The paper can contribute to organizations through providing a holistic picture of the role of knowledge creation in organizations (especially universities).
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Amir A. Abdulmuhsin and Ali Tarhini
This study draws upon the hybrid approach of the resource-based view and social capital theory, and aims to develop and empirically validate a model that examines the relationship…
Abstract
Purpose
This study draws upon the hybrid approach of the resource-based view and social capital theory, and aims to develop and empirically validate a model that examines the relationship amongst wise leadership, workplace friendships and open innovation (OI) in family firms (FFs).
Design/methodology/approach
An online survey was conducted to collect data from a sample of 381 firms from a developing country. Additionally, this study used AMOS software and structural equation model to empirically test the proposed hypotheses of the theoretical model.
Findings
Findings show that wise leadership has a significant, positive indirect effect on stimulating OI in FFs via its influence on building workplace friendships and overcoming knowledge–strategic and collaboration–organisational challenges.
Practical implications
To improve OI, top management teams of family businesses should encourage wise, intelligent, well-informed and strong leaders who drive change. Moreover, they should establish small group, “smart-world” networks for specialised innovation to facilitate friendship based on trust and competence, and develop the coordinating role of family leaders in these networks.
Originality/value
This study complements and advances previous research on OI in many ways. Firstly, the current study proposes a conceptual model that demonstrates the interrelationships amongst the main variables in Iraqi FFs. Secondly, this research explores the crucial mediating role of workplace friendship, which capitalises on the principles of friendship in the context of the acquisition, accumulation and exchange of knowledge, thereby overcoming the challenges associated with innovation.
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Maryam AlQasmi and Kamla Ali Al-Busaidi
This study aims to investigate the most effective enablers and tools for inhabitants’ knowledge acquisition in public policymaking organizations.
Abstract
Purpose
This study aims to investigate the most effective enablers and tools for inhabitants’ knowledge acquisition in public policymaking organizations.
Design/methodology/approach
Based on a literature review, the study summarized 51 individual, organizational, technological and inhabitant-related enablers of inhabitants’ knowledge acquisition, as well as 36 technological and social tools. The study assessed the effectiveness of these enablers and tools based on two rounds of a Delphi study targeting 31 policymakers in the Gulf Cooperation Council (GCC) countries. Kendall’s coefficient of concordance was assessed to determine consensus among participating policymakers.
Findings
The findings indicate that the most effective enablers were inhabitants’ willingness to get involved, information technology (IT) infrastructure, IT staff support and inhabitants’ trust in policymakers. Additionally, the study found that the most effective tools for inhabitants’ knowledge acquisition included meetings, interviews, social media and field visits.
Originality/value
Inhabitants’ knowledge acquisition is an important social and economic force that will drive change in any society by enabling the implementation of innovative ideas and practices. A review of the relevant research shows that despite the usability of inhabitants’ knowledge, the degree to which inhabitants’ knowledge acquisition is integrated into the public policymaking system remains unclear. This study of inhabitants’ knowledge acquisition from the policymaker perspective provides a better understanding of the inhabitants’ knowledge acquisition process in policymaking organizations.
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Frame resonance and innovative tactics can substitute for a movement’s lack of important resources to sustain protests. This chapter shows how the insurgent groups in the 2011…
Abstract
Frame resonance and innovative tactics can substitute for a movement’s lack of important resources to sustain protests. This chapter shows how the insurgent groups in the 2011 Tunisian uprising that lacked mass-based organizations and national leaders maintained and spread the protests using frame resonance and innovative tactics. It argues that the activists’ strategy of frame resonance drew on the collective identity of the poor people in the interior regions, mainly their collective feeling of social marginalization. Activist organizers also relied on a motivational campaign aimed at converting the feelings of injustice held by those in the interior regions into anger against the regime. The innovative tactics of the activists included locating protests inside poor people’s neighborhoods, especially in coastal regions. The engagement of poor people in the protests sustained them in two ways: by spreading and intensifying protests through individual initiatives, and by weakening the Tunisian police in sustained disruptive actions and spontaneous riots. These findings are based on the narratives of 81 activists, insurgent groups’ documents, chanted slogans, and official state documents. The fieldwork research was conducted in Tunisia during the months of April and May 2012, and June 2013.
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Hanene Rouabeh, Sami Gomri and Mohamed Masmoudi
The purpose of this paper is to design and validate an electronic nose (E-nose) prototype using commercially available metal oxide gas sensors (MOX). This prototype has a sensor…
Abstract
Purpose
The purpose of this paper is to design and validate an electronic nose (E-nose) prototype using commercially available metal oxide gas sensors (MOX). This prototype has a sensor array board that integrates eight different MOX gas sensors to handle multi-purpose applications. The number of sensors can be adapted to match different requirements and classification cases. The paper presents the validation of this E-nose prototype when used to identify three gas samples, namely, alcohol, butane and cigarette smoke. At the same time, it discusses the discriminative abilities of the prototype for the identification of alcohol, acetone and a mixture of them. In this respect, the selection of the appropriate type and number of gas sensors, as well as obtaining excellent discriminative abilities with a miniaturized design and minimal computation time, are all drivers for such implementation.
Design/methodology/approach
The suggested prototype contains two main parts: hardware (low-cost components) and software (Machine Learning). An interconnection printed circuit board, a Raspberry Pi and a sensor chamber with the sensor array board make up the first part. Eight sensors were put to the test to see how effective and feasible they were for the classification task at hand, and then the bare minimum of sensors was chosen. The second part consists of machine learning algorithms designed to ensure data acquisition and processing. These algorithms include feature extraction, dimensionality reduction and classification. To perform the classification task, two features taken from the sensors’ transient response were used.
Findings
Results reveal that the system presents high discriminative ability. The K-nearest neighbor (KNN) and support vector machine radial basis function based (SVM-RBF) classifiers both achieved 97.81% and 98.44% mean accuracy, respectively. These results were obtained after data dimensionality reduction using linear discriminant analysis, which is more effective in terms of discrimination power than principal component analysis. A repeated stratified K-cross validation was used to train and test five different machine learning classifiers. The classifiers were each tested on sets of data to determine their accuracy. The SVM-RBF model had high, stable and consistent accuracy over many repeats and different data splits. The total execution time for detection and identification is about 10 s.
Originality/value
Using information extracted from transient response of the sensors, the system proved to be able to accurately classify the gas types only in three out of the eight MQ-X gas sensors. The training and validation results of the SVM-RBF classifier show a good bias-variance trade-off. This proves that the two transient features are sufficiently efficient for this classification purpose. Moreover, all data processing tasks are performed by the Raspberry Pi, which shows real-time data processing with miniaturized architecture and low prices.
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Masoud Ramezani Nia and Sajjad Shokouhyar
The success of e-commerce websites depends on their effective communication and influence on their users. At first glance, the users are impressed by the website design and, if…
Abstract
Purpose
The success of e-commerce websites depends on their effective communication and influence on their users. At first glance, the users are impressed by the website design and, if inspired, they would continue their operations on the website. This paper aims to evaluate the effects of visual aesthetic of the Web pages on users’ behavior in online shopping environment. In particular, the paper aims to evaluate the elements of visual aesthetic on the organism variables (i.e. “satisfaction,” “arousal,” “perceived on-line service quality” and “trust”) and measure them on the users’ response (i.e. purchase, comparison and re-visit).
Design/methodology/approach
Using the stimulus–organism–response (S-O-R) framework, the authors first assessed direct and indirect effects of visual aesthetics of e-commerce websites on customer responses. Then, the Visual Aesthetics of Websites Inventory (VisAWI) method was used to examine the effects of four dimensions (i.e. craftsmanship, simplicity, diversity and colorfulness) on users’ perceived website aesthetics. To do so, DigiKala.com, a famous Iranian e-commerce website was selected and the questionnaires were distributed among its users.
Findings
The study results revealed that the website aesthetics in the S-O-R evaluation had the greatest direct impact on “perceived quality of online services,” “trust,” “satisfaction” and “arousal,” respectively. These variables also indirectly affected “shopping,” “revisit” and “comparison to similar products on other websites.” Regarding the evaluations based on the VisAWI, the component “craftsmanship” played the most central role in expressing the website aesthetics, followed by the variables “simplicity,” “diversity” and “colorfulness,” respectively.
Originality/value
Although the considerable effect of Web aesthetics on customers’ purchase behavior has been identified in previous research, it has not been accurately measured. Furthermore, studies on Web aesthetics are mostly limited to information systems’ users and do not concern consumers. Therefore, considering the increasing growth in online shopping and the significance of Web aesthetics to online consumers, investigating how consumers respond to Web aesthetics is of vital importance.
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Ali Dehghan, John Dugger, David Dobrzykowski and Anne Balazs
In this paper, a model of student loyalty with graduate online programs utilizing relationship marketing theory elements was developed. The relationships between service quality…
Abstract
Purpose
In this paper, a model of student loyalty with graduate online programs utilizing relationship marketing theory elements was developed. The relationships between service quality, commitment and satisfaction, reputation and ultimately loyalty were explored. The purpose of this paper is to investigate the relationships between factors that may lead to customer loyalty in online educational organizations.
Design/methodology/approach
Case study/quantitative methods were used.
Findings
This research assessed customer loyalty intentions by examining the service quality, commitment, satisfaction, and reputation of online students in master's level online programs.
Originality value
The relationship between service quality, commitment, satisfaction, reputation, and loyalty have not been adequately investigated in online master's programs.