Ali Ouchi, Mohammad Karim Saberi, Nasim Ansari, Leila Hashempour and Alireza Isfandyari-Moghaddam
The purpose of this paper is to study the presence of highly cited papers of Nature in social media websites and tools. It also tries to examine the correlation between altmetric…
Abstract
Purpose
The purpose of this paper is to study the presence of highly cited papers of Nature in social media websites and tools. It also tries to examine the correlation between altmetric and bibliometric indicators.
Design/methodology/approach
This descriptive study was carried out using altmetric indicators. The research sample consisted of 1,000 most-cited articles in Nature. In February 2019, the bibliographic information of these articles was extracted from the Scopus database. Then, the titles of all articles were manually searched on Google, and by referring to the article in the journal website and altmetric institution, the data related to social media presence and altmetric score of articles were collected. The data were analyzed using Microsoft Excel and SPSS.
Findings
According to the results of the study, from 1,000 articles, 989 of them (98.9 per cent) were mentioned at least once in different social media websites and tools. The most used altmetric source in highly cited articles was Mendeley (98.9 per cent), followed by Citeulike (79.8 per cent) and Wikipedia (69.4 per cent). Most Tweets, blog posts, Facebook posts, news stories, readers in Mendeley, Citeulike and Connotea and Wikipedia citations belonged to the article titled “Mastering the game of Go with deep neural networks and tree search”. The highest altmetric score was 3,135 which belonged to this paper. Most tweeters and articles’ readers were from the USA. The membership type of the tweeters was public membership. In terms of fields of study, most readers were PhD students in Agricultural and Biological Sciences. Finally, the results of Spearman’s Correlation revealed positive significant statistical correlation between all altmetric indicators and received citations of highly cited articles (p-value = 0.0001).
Practical implications
The results of this study can help researchers, editors and editorial boards of journals better understand the importance and benefits of using social media and tools to publish articles.
Originality/value
Altmetrics is a relatively new field, and in particular, there are not many studies related to the presence of articles in various social media until now. Accordingly, in this study, a comprehensive altmetric analysis was carried out on 1000 most-cited articles of one of the world's most reliable journals.
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The purpose of this study was to understand if productivity and turnover of the female millennial knowledge workers was influenced by participative management theory. Developing a…
Abstract
Purpose
The purpose of this study was to understand if productivity and turnover of the female millennial knowledge workers was influenced by participative management theory. Developing a greater understanding for maximizing the productivity and minimizing turnover risks associated with the significant population of female millennial knowledge workers could contribute towards business success.
Design/methodology/approach
This qualitative embedded single-case study used triangulation to develop a more complete look at the female millennial knowledge worker within an organization while utilizing a method that allowed for maximizing the understanding of a common case.
Findings
While triangulating across three modes of data collection “employee development” was identified in connection with both productivity and turnover. “Timely communication” was associated with productivity, and both “feedback” and “working environment” triangulated with turnover.
Research limitations/implications
This study extends existing participative management theory, limited by a majority focus, to include the female millennial knowledge worker.
Practical implications
The results of this study showed that managers should provide development opportunities and timely feedback to female millennial knowledge workers in support of their productivity. In addition, employee development, timely feedback and a positive work environment could be used by managers to minimize turnover in this population.
Originality/value
The risk of alienating the population of female millennial knowledge workers could result in turnover and productivity challenges for businesses. The results of this study showed that managers should engage in employee development, timely feedback and cultivate a positive work environment to minimize turnover and increase the productivity of this population.
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Like many developing countries, Bangladesh has been experimenting with decentralization for a long period. However, despite numerous efforts undertaken over the years…
Abstract
Like many developing countries, Bangladesh has been experimenting with decentralization for a long period. However, despite numerous efforts undertaken over the years, decentralized governance remains elusive in Bangladesh. Drawing on historical and contemporary evidence, this paper analyzes the factors underlying the non‐functioning of decentralization in Bangladesh.
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Zyad M. Alzaydi, Ali Al-Hajla, Bang Nguyen and Chanaka Jayawardhena
The purpose of this paper is to provide researchers with an overview of the service quality and delivery domain, focussing on the inclusion of customer co-production and customer…
Abstract
Purpose
The purpose of this paper is to provide researchers with an overview of the service quality and delivery domain, focussing on the inclusion of customer co-production and customer integration. Specifically, this paper concentrates on service quality (including quality measurement), the service environment, controls and their consequences.
Design/methodology/approach
A comprehensive review of the literature is conducted, analysed and presented.
Findings
The review shows that service delivery is both complex and challenging, particularly when considering the unique characteristics of services and the high level of customer involvement in their creation. The facilitation, transformation and usage framework identifies how failures can occur at each stage of service delivery, beginning with the characteristics of the service environment, while control theory offers insights into the formal and informal controls that may be applied in the facilitation and transformation stages, which may reduce the likelihood or extent of such failures.
Originality/value
Despite the fact that it is widely accepted that service quality is an antecedent to customer satisfaction, it is surprising that this customer co-creation aspect has been largely neglected in the extant literature. As such, the role that customer co-production plays in service quality performance has been examined in this paper. It is hoped that this examination will enhance both theoretical and practical understanding of service quality. It would be useful to find modern tools that can help in improving service quality performance.
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Ali Biranvand, Ali Shojaeofard and Zohreh Cheraghi
This study aims to investigate the impact of ResearchGate (RG) scores on the scientific indicators of Qur’anic productions in Scopus.
Abstract
Purpose
This study aims to investigate the impact of ResearchGate (RG) scores on the scientific indicators of Qur’anic productions in Scopus.
Design/methodology/approach
This research is fundamental in method, created in a descriptive method and a scientometric approach. The statistical society includes 4,105 records produced by writers in the field of Qur’an during the time period of 2011–2020 indexed in the Scopus database. In this study, Pearson correlation coefficient test is used with aid of Excel and SPSS software.
Findings
Countries such as Malaysia, the USA and Indonesia, respectively, hold the highest number of scientific productions in the field of Qur’an. Iran holds the fourth place with a 544 record difference in comparison to Malaysia (866 documents). There is a positive and meaningful relation between measures of RG, readers, followers, citations and the H-index score regarding writers with received citations and the H-index score of scientific productions in the field of Qur’an in Scopus. However, no relation can be observed between the mentioned measures and indicators of the number of documents with cowriting.
Research limitations/implications
Because of some authors not using the same name in their articles, it was not possible to access their profile in RG. For this reason, the information of these authors was not accessible in RG.
Practical implications
The activity of researchers in social networks will receive feedback from readers. This will result in more citations. Contrary to expectations, the research results showed that Iran does not have a good position in publishing Qur’anic works. Therefore, researchers should publish their findings in international journals.
Social implications
Iranian writers should try to publish their scientific productions in international publications and also widely spread their content and research results across social networks to increase feedback and gain the attention of readers. This process leads to receiving reader feedback and publication of the Islamic teachings.
Originality/value
The relationship between the number of citations of Qur’anic works in Scopus and altmetric indicators in RG has not been investigated in previous researches. Therefore, this research is innovative in this field.
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Ali Farashah and Tomas Blomqusit
This paper empirically explores the types and extent of cultural diversity strategies in Sweden, a developed economy with many migrant workers. The role of organizational culture…
Abstract
Purpose
This paper empirically explores the types and extent of cultural diversity strategies in Sweden, a developed economy with many migrant workers. The role of organizational culture as the context and the association with diversity strategy and the selection of international skilled migrant workers are examined.
Design/methodology/approach
Empirical data are collected by surveying 249 Swedish large or medium-sized firms. Cluster analysis is used to explore the configuration of organizational culture, cultural diversity strategy (CDS) and selection and development criteria.
Findings
The authors identify five clusters of organizations. Organizational culture is the main contextual factor that influences the CDS and human resource (HR) approaches for selecting skilled migrant workers. The profile of the clusters including organizational culture, diversity strategies, the selection criteria and firm demographics is presented. The empirical results indicate that organizational culture and demographics are associated with the choice of diversity strategy and, consequently, HR processes.
Originality/value
This study's main focus is on international skilled migrants, which is among empirically less-studied areas in global mobility literature. Furthermore, until now more attention has been directed toward studying the consequences of diversity than toward understanding the factors that influence choice of diversity strategies and practices. This study focuses on antecedents of diversity and attempts to understand the factors that influence adoption and implementation of different cultural diversity strategies.
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Ali Hussein Zolait, Abdul Razak Ibrahim, V.G.R. Chandran and Veera Pandiyan Kaliani Sundram
The purpose of this paper is to attempt to identify the relationship between supply chain process integration and firm performance.
Abstract
Purpose
The purpose of this paper is to attempt to identify the relationship between supply chain process integration and firm performance.
Design/methodology/approach
The dimension classification and measurement instrument of the framework adapted from the previous research focus on firm performance impacts of digitally enabled supply chain integration (SCI) capabilities. The study employed the quantitative method where convenience sampling and self‐administered survey questionnaires were sent to 98 conference participants in Malaysia. The research framework was pre‐tested using multivariate analysis.
Findings
The findings reveal that all three dimensions of supply chain process integration were statistically significant to firm performance. Furthermore, information flow integration shows a greater influence than physical and financial flow integration.
Research limitations/implications
This study focused on the manufacturing sector with respondents who were participants of a conference.
Practical implications
The results offer insights to supply chain management practitioners and policy makers on the importance of SCI and information technology (IT) infrastructure to improve the competitiveness of manufacturing industry in terms of operational excellence, revenue growth and customer relationship.
Originality/value
This study adds to the body of knowledge by providing new data and empirical insight on the relationship between SCI and firm performance specifically for the manufacturing industry in Malaysia. In addition, the findings may invite opportunities for comparative studies mainly with other industries as well as other developing and developed economies.
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Seda Yildirim, Ali Acaray and Kenan Aydin
The literature has shown that organizational culture influences job satisfaction in various industries such as tourism, banking and retail. As a result, investigating the impact…
Abstract
Purpose
The literature has shown that organizational culture influences job satisfaction in various industries such as tourism, banking and retail. As a result, investigating the impact of culture and organizational structure is a topic of growing interest. In this context, the purpose of this paper is to examine whether marketing culture has a positive effect on job satisfaction in banking firms.
Design/methodology/approach
This study employed a survey methodology. Surveys were conducted in Istanbul, Turkey, with service industry employees of private banks and insurance companies. To measure the marketing culture, Webster’s (1990) marketing culture model with 34 items was adopted. Six basic dimensions of “service quality, interpersonal relationships, selling task, organization, internal communication and innovativeness” were measured using the survey instrument. Job satisfaction was measured using the 20-item Minnesota Satisfaction Questionnaire on the following two dimensions: intrinsic satisfaction and extrinsic satisfaction. The data were analyzed with SmartPLS 2.0 and SPSS 21 programs.
Findings
It was found that marketing culture had a significant and positive effect on job satisfaction. In particular, the marketing culture factors had a greater effect on extrinsic satisfaction in banking firms. In this regard, service quality, organization, selling task and innovativeness had a positive effect on extrinsic satisfaction.
Originality/value
This study supports the argument that the concept of marketing culture is different from the market-oriented culture type. In addition, this study shows that marketing culture has a positive effect on job satisfaction in banking firms.
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Valerie Chambers, Eric N. Johnson, Gary M. Fleischman and Kenneth Zheng
Management discretion in the decision to reduce payroll costs is an important but under-researched issue in management accounting. The authors leverage the experimental…
Abstract
Management discretion in the decision to reduce payroll costs is an important but under-researched issue in management accounting. The authors leverage the experimental environment to test the role of organizational culture (close vs. distant) and managerial communion (concern for others) along with their interaction with sales decline persistence (one vs. two periods) on planned layoff decisions. The authors find that communal managers are hesitant to downsize employees and that a close organizational culture interacts with one period sales declines to reduce layoffs although the influence of culture is reduced with persistent sales declines. The authors also examine the influence of culture and communion on managers’ preference for pay cuts as an alternative to layoffs. The authors find that a close culture and higher communion are associated with decisions to choose pay cuts over layoffs; however, these costs interact such that managers low in communion in a distant culture express a higher preference for layoffs. These findings illustrate the combined influence of economic, organizational, and dispositional factors on manager decisions about the extent and form of labor cost reductions due to sales declines.
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Lawson Savery, Tim Mazzarol and Peter Dawkins
A stratified random sample of respondents was identified from databases compiled by associate researchers located in each of five countries, namely Singapore, Malaysia Taiwan…
Abstract
A stratified random sample of respondents was identified from databases compiled by associate researchers located in each of five countries, namely Singapore, Malaysia Taiwan, Indonesia and Japan. The aim of the study was to establish which dimensions of management skill are important to regional customers; to compare British management skills on these dimensions with those of major trading nations active in the region and to prioritise key areas for improvement if Britain is to become a valued member of the region. The major conclusion of this study was that British managers were generally perceived, amongst managers in Singapore, Malaysia, Indonesia, Taiwan and Japan, to be inferior to Japanese and US managers and, in most areas, inferior to German managers. British managers were ranked fourth above Australian and Taiwanese managers, who were ranked as the weakest amongst the countries being investigated on a number of skills.