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1 – 10 of 17Alfons Van Marrewijk and Leonore Van den Ende
The purpose of this paper is to investigate the relation between the spatial intervention of open-plan offices in a university, the consequential change in work practices of…
Abstract
Purpose
The purpose of this paper is to investigate the relation between the spatial intervention of open-plan offices in a university, the consequential change in work practices of faculty members and how these practices appropriate the designed space.
Design/methodology/approach
The authors executed a two-year longitudinal ethnographic study following the case of the science faculty, which moved from a traditional office setting to open-plan offices. The authors studied the space and interviewed staff before, during and after the introduction of open-plan offices.
Findings
Findings show that the new spatial setting triggered staff members to attribute certain meanings and practices of adaptation which were, partly, unintended by the design of the open-plan offices.
Research limitations/implications
This paper contributes empirically grounded insights into the (un)intended consequences of a spatial intervention in terms of how staff members, far from being passive, attribute meaning and alter their work practices leading to unprecedented organizational changes.
Practical implications
For change consultants, facility managers and university managers the outcomes of this paper are highly relevant.
Social implications
Large budgets are spent on new office concepts at universities but the authors do know little about the relation between spatial (re)design and organizational change.
Originality/value
The introduction of new office concepts, spatial redesign and co-location is for many academics highly emotional.
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Karen Smits and Alfons van Marrewijk
The purpose of this paper is to examine how project partners respond to contractually agreed collaboration in an infrastructural megaproject. Problematic performances of…
Abstract
Purpose
The purpose of this paper is to examine how project partners respond to contractually agreed collaboration in an infrastructural megaproject. Problematic performances of megaprojects have shifted away attention from the instrumental towards the interpretative, focusing on daily work life, practices, power, ambiguity and sense making in project organizations. Such an interpretative perspective helps to better understand practices of collaboration in complex mega projects, which the authors studied in the Panama Canal Expansion Program (PCEP).
Design/methodology/approach
Given the focus on daily work life, the authors chose an in‐depth single case study. Practices of collaboration have been studied during a one‐year ethnographic fieldwork period in Panama, in which the daily work life of project participants was intensely observed.
Findings
First, it was found that practices of collaboration in complex projects change in periods of conflict. In these periods actors are forced to reflect upon their practices and to negotiate about new practices. Second, the authors identified collaborative practices in which a consultancy firm teaches their client and supervises its appropriate behavior. The authors have labeled these as chaperoning.
Practical implications
This study illustrates that when innovation in contracts requires an innovative relationship between project partners, specific attention to this innovation and the related practices of collaboration enhances the collaborative relationship among partners, which can prevent cost overruns and delays.
Originality/value
Ethnographic fieldwork has not been used frequently to study project management practices. The paper builds upon a one‐year ethnographic fieldwork period to study practices in the daily work life of the project participants from “within”.
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The purpose of this paper is to explore the interdependency of corporate architecture and organisation cultural change. Corporate headquarters have become symbols of corporate…
Abstract
Purpose
The purpose of this paper is to explore the interdependency of corporate architecture and organisation cultural change. Corporate headquarters have become symbols of corporate change ambitions to endure cultural value sets. The paper seeks to contribute to the growing interest in the re‐materialization of organisational change.
Design/methodology/approach
The study of spatial setting give rise to new methodological questions. There is a hermeneutic relationship between elements of spatial design and the meaning‐making of their designers and users. The reading of built space and other physical arrangements requires interpretative methods. Methods such as interviewing, observation and participant observation have been used to study three headquarter buildings of a Dutch telecom operator in a longitudinal study (1995‐2007).
Findings
It is argued in the paper that the organisation's spatial position in relation to the Dutch Government buildings is a reflection of the privatisation process. During this change process three symbolic and aesthetic different headquarters have been designed. Each of the headquarters is an embodiment of the change ambitions in the different phases. The building is a physical embodiment of the organisational change history.
Practical implications
The paper stresses the symbolic richness of physical arrangements, artefacts and aesthetic dimensions and the embodiment of cultural change processes. Given the large interest of organisations in architectural design to support organisational change the interdependency, change managers should be included in the architectural design process at an early stage.
Originality/value
Although many scholars ask for a spatial turn in organisation studies, not many empirical studies have been done. This paper tries to fill in this gap.
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The telecom sector has changed dramatically during the last decade. In order to meet new regulations, fierce competition and a growing demand for cheap and high quality telecom…
Abstract
The telecom sector has changed dramatically during the last decade. In order to meet new regulations, fierce competition and a growing demand for cheap and high quality telecom services by multinationals, European public telecom operators have created pan‐European strategic alliances. This paper focuses on the question of how Unisource, an alliance of Swedish Telia, Dutch KPN Telecom, Swiss Telecom and Spanish Telefónica has coped with the control vs commitment dilemma. The four telecom providers wanted to merge their activities with Unisource. To create commitment and trust the parents used a synergy strategy to deal with cultural diversity. Unisource was started in 1992, but finally collapsed in 1999 due to lack of commitment. The crisis in Unisource shows the dilemma of control vs commitment in a dynamic transition process of organisations.
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Alfons van Marrewijk, Marcel Veenswijk and Stewart Clegg
The purpose of this paper is to reflect upon the role of intervention‐oriented scientists in the process of organisation development. The paper seeks to contribute to the growing…
Abstract
Purpose
The purpose of this paper is to reflect upon the role of intervention‐oriented scientists in the process of organisation development. The paper seeks to contribute to the growing interest in design studies for organisation development and argues that a focus on reflexivity is missing in current debate. The aim of the paper to develop critical reflexiveness for organization design studies by introducing the ethnoventionist approach.
Design/methodology/approach
The paper discusses the ideal forms of clinical inquiry, participative action research, ethnography, and the ethnoventionist approach. The ethnoventionist approach is described by its central aspects: a focus on reflexivity, a management (but not managerialist) orientation, commitment to obtaining a deep understanding, connecting the multi‐layered context, and studying in pre‐arranged longitudinal intervals.
Findings
The ethnoventionist approach uses organisational ethnographies to facilitate intervention strategies intended to improve organisations. An example of such an approach in the design of new collaborative practices in the Dutch construction sector is drawn on.
Practical implications
The essence of the ethnoventionist approach is to obtain a deeper understanding of organisational change. The ethnoventionist approach helps to overcome a lack of attention to management in current ethnographic bodies of knowledge and to deepen existing management approaches to change dynamics. Ethnoventionist approaches can be very useful for intervention‐oriented studies of change processes which require high levels of engagement and which produce high‐quality ethnographic data.
Originality/value
This paper explores a new research approach that has not been discussed previously.
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Leonore van den Ende, Alfons van Marrewijk and Kees Boersma
The purpose of this paper is to apply the theory of sociomateriality to exhibit how the social and material are entangled and (re)configured over time and in practice in a…
Abstract
Purpose
The purpose of this paper is to apply the theory of sociomateriality to exhibit how the social and material are entangled and (re)configured over time and in practice in a particular organization of study.
Design/methodology/approach
The authors conduct an ethnographic case study of the North-South metro line project in Amsterdam and use the methods of participant-observation, in-depth interviewing and a desk study.
Findings
The authors showcase the process of sociomaterial entanglement by focussing on the history and context of the project, the agency and performativity of the material and sociomaterial (re)configuration via ritual performance. The authors found the notion of performativity not only concern the enactment of boundaries between the social and material, but also the blurring of such boundaries.
Research limitations/implications
Sociomateriality theory remains difficult to grasp. The implication is the need to provide new lenses to engage this theory empirically.
Practical implications
The authors provide a multi-layered lens for organization researchers to engage sociomateriality theory at a contextual, organizational and practice level.
Social implications
Insights from a historical and contextual perspective can help practitioners to become aware of the diverse and dynamic ways in which social and material entities are entangled and (re)configured over time and in practice.
Originality/value
The authors provide a unique empirical account to exhibit the entanglement and (re)configuration between the social and material in a particular organization of study. This paper studies a tangible organizational setting whereas prior research in sociomateriality mainly focussed on routines in IT and IS. Finally, the authors suggest the ethnographic method to study sociomaterial entanglement from a historical and contextual perspective.
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Ashish Kumar, Vikas Srivastava and Mosab I. Tabash
The objective of this systematic literature review (SLR) is to outline the existing research in the field of infrastructure project finance (IPF). This paper aims to summarise the…
Abstract
Purpose
The objective of this systematic literature review (SLR) is to outline the existing research in the field of infrastructure project finance (IPF). This paper aims to summarise the academic and practitioner research to highlight the benefits of adopting IPF structures in uncertain environments. By highlighting all conceptual and applied implications of IPF, the study identifies future research directions to develop a holistic understanding of IPF.
Design/methodology/approach
The SLR is based on 125 articles published in peer-reviewed journals during 1975–2019. After providing a brief overview of IPF, research methodology and citation, publication and author analysis, the SLR presents the various domains around which existing research in IPF is focussed and provides future research propositions in each domain.
Findings
The study found that despite the increased usage of IPF, academic and practitioner research in the field is lagging. Also, with increased usage of IPF in emerging and under-developed economies, IPF structure presents a perfect setting to understand how investment and financing are interlinked and how to overcome the institutional voids, socio-economic risks and inter-partner differences by IPF structures.
Originality/value
This literature review paper is based on the research in IPF between 1975 and 2019. To the best of the authors’ understanding, the SLR is the first focussed study detailing a methodical and thorough compendium of existing studies in the IPF domain. By focussing on various domains of IPF research, this paper presents future research avenues in the field.
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