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Article
Publication date: 22 November 2011

Alexis Castillo‐Soto and Gill Baker

This case study aims to set out the challenges faced by the Department for Education (DfE) in managing information and encouraging collaboration. The DfE has restructured its

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Abstract

Purpose

This case study aims to set out the challenges faced by the Department for Education (DfE) in managing information and encouraging collaboration. The DfE has restructured its systems and delivered the Information Workplace Platform (IWP), in order to encourage better collaborative working and improve the success of its records management processes.

Design/methodology/approach

The case study gathers together information from a number of sources within the Department (through interviews with individuals and written materials) to establish the “story” of the development of the IWP.

Findings

The case study includes details of the benefits of the implementation of IWP, both quantitative and qualitative.

Originality/value

This case study fulfils a need to share best practice with others in order to encourage positive change for information management, collaboration and records management across the public sector.

Available. Content available
Article
Publication date: 22 March 2013

97

Abstract

Details

Records Management Journal, vol. 23 no. 1
Type: Research Article
ISSN: 0956-5698

Available. Content available
Article
Publication date: 22 November 2011

Julie McLeod

512

Abstract

Details

Records Management Journal, vol. 21 no. 3
Type: Research Article
ISSN: 0956-5698

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