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1 – 10 of 14Özlem Altınkaya Genel, Alexandra C. den Heijer and Monique H. Arkesteijn
To plan the future university campus, campus executives need decision-making support from theory and practice. Matching the static campus (supply) with the dynamic (demand) …
Abstract
Purpose
To plan the future university campus, campus executives need decision-making support from theory and practice. Matching the static campus (supply) with the dynamic (demand) - while safeguarding spatial quality and sustainability - requires management information from similar organizations. This study presents an evidence-based briefing approach to support decision-makers of individual universities with management information when making decisions for their future campus.
Design/methodology/approach
For the proposed evidence-based briefing approach, the continuous Designing an Accommodation Strategy (DAS) framework is used in a mixed-method research design to evaluate the past to plan for the future. Five campus themes and three campus models (solid, liquid, and gas) are introduced to describe the development and diversification of university campuses and their impact across different university building types. Based on this theoretical framework, first, qualitative interview data are analyzed to understand which standards campus managers expect; second, a quantitative project database is used to demonstrate what is actually realized.
Findings
The findings demonstrate that remote working and online education will become more common. Academic workplaces and learning environments are more adaptive to changes than laboratory spaces. The analyses reveal different effective space use strategies to meet the current demand: they include space-efficient mixed-use buildings, and mono-functional generic educational and office spaces. These results show that operationalized evidence-based briefing can help design the future campus.
Originality/value
The study adds knowledge during a critical (post-COVID) period when decision-makers need evidence from others to adapt their campus management strategies to hybrid and sustainable ambitions.
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Bart Valks, Monique H. Arkesteijn, Alexandra C. Den Heijer and Herman J.M. Vande Putte
The objective of corporate real estate management is to optimally attune corporate accommodation to organisational performance. At universities, the dynamic process to match…
Abstract
Purpose
The objective of corporate real estate management is to optimally attune corporate accommodation to organisational performance. At universities, the dynamic process to match supply and demand is often hindered by difficulties in the allocation and use of space. This is a challenge for the Dutch universities and perhaps also European universities, which own large and ageing real estate portfolio’s in need of (re)investment: how can universities invest their resources as effectively as possible and not in space that will be poorly used? The purpose of this paper is to explore the use of smart campus tools to improve space use on campus.
Design/methodology/approach
First, a survey at 13 Dutch universities is conducted, consisting of a questionnaire and semi-structured interviews with Dutch campus managers. Then, semi-structured interviews are held with a number of parties in other industries to explore the use of smart tools in other contexts.
Findings
The universities’ demand for smart tools is mainly directed at the automatic and continuous collection of real-time space use data for education spaces and giving students insight into the availability of study places on campus. The tools at the Dutch universities focus largely on effectiveness: helping their users in their search to find a space that supports their activities. In other industry sectors, the results suggest that the use of smart tools is more directed towards efficiency: maximizing the use of existing space or optimising the operations of the organisation.
Originality/value
Although the use of smart tools in practice has gained significant momentum in the past few years, research on the subject is still sparse. By providing a framework for smart tools, as well as exploring the work done in theory and in practice, the authors hope to increase discussion and research on the subject from the perspective of corporate real estate.
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Flavia Teresa de Jesus Curvelo Magdaniel, Alexandra C. Den Heijer and Hans De Jonge
This paper aims to describe the different locations of campuses developed to stimulate innovation. The paper aims at supporting strategic decisions in the development of new and…
Abstract
Purpose
This paper aims to describe the different locations of campuses developed to stimulate innovation. The paper aims at supporting strategic decisions in the development of new and existing campuses and similar innovation-driven areas. Additionally, it aims to outline the key role of location for urban and regional competitiveness in the knowledge economy.
Design/methodology/approach
This paper tests an existing planning tool that proposes location and connectivity as key aspects to stimulate innovation in campus development. This tool is used to analyse and compare 39 campuses with different locations characteristics worldwide.
Findings
Findings describe five types of location characteristics in existing campuses developed to stimulate innovation. These characteristics are dynamic, and exhibit differences in connectivity aspects enabling more or less efficient access to amenities and knowledge networks.
Research limitations/implications
Empirical findings were used to revise and improve the planning tool. Further research exploring the relation between connectivity aspects and innovation processes is recommended.
Practical implications
This paper supports decision-makers of new and existing campuses struggling with location decisions, by outlining that campus’ connectivity is crucial regardless of whether the campus is in an inner-city or a peripheral setting. Improving campus connectivity may be an efficient way to spend the many public and private resources invested on campus development to stimulate innovation.
Originality/value
This paper provides a unique comparison of cases that can be useful to planners of existing campuses to benchmark their current locations in relation to their ambitions on innovation.
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Flavia Curvelo Curvelo Magdaniel, Alexandra Den Heijer and Monique Arkesteijn
This paper aims to underpin the importance of the availability (or absence) of campus management information (CMI) in supporting universities’ goals.
Abstract
Purpose
This paper aims to underpin the importance of the availability (or absence) of campus management information (CMI) in supporting universities’ goals.
Design/methodology/approach
Four perspectives of campus management were used to develop a structured survey enquiring campus managers about universities’ goals, finances, users and spaces. Its descriptive analysis distinguishes two domains: campus strategy and CMI.
Findings
A total of 14 participant universities in nine countries provided substantial data, increasing the available CMI in each of the four perspectives compared with previous research. Three goal-related patterns driving the strategies of universities and their campuses were identified across competitive, social, economic and environmental performance aspects. Accordingly, particular CMI is discussed.
Research limitations/implications
The paper’s overarching approach in four perspectives challenged the collection of data, which needed to be retrieved from different departments in the organisation, with different domains (human resources, finance, facilities and organisational strategy), lingo and accountability cultures.
Originality/value
These findings improve the current understanding of university campuses as strategic resources enabling a variety of university goals and missions in today’s knowledge-based economy, society and cities. Moreover, the authors discuss that a more structural approach to collecting CMI may benefit universities to identify critical aspects of campus management supporting their strategies from which performance indicators can be derived and shared among campus managers with similar strategies to make better future decisions.
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Flavia Curvelo Curvelo Magdaniel, Hans De Jonge and Alexandra Den Heijer
This paper aims to model the relationship between innovation and real estate, providing campus managers with a tool that illustrates how campus development stimulates innovation…
Abstract
Purpose
This paper aims to model the relationship between innovation and real estate, providing campus managers with a tool that illustrates how campus development stimulates innovation and that guides them to add value to their organisations.
Design/methodology/approach
The authors review previous research and build theory from the study of two cases. They shape a hypothesis by linking various theoretical concepts and by verifying it with empirical data to finally model how campus development stimulates innovation.
Findings
Findings suggest that campus development facilitates five conditions required to stimulate innovation through decisions and interventions over long-term periods. These findings acknowledge that location is key to explain campus development as a catalyst for innovation. In addition, this paper identifies potential issues in decision-making processes that can inhibit the facilitating role of real estate in innovation.
Practical implications
A framework clarifying the path to stimulate innovation through real estate will allow campus managers to steer their real estate strategies in line with this specific organisational goal and to better communicate how their decisions add value to their organisations.
Social implications
Findings advocate a more effective and efficient resource allocation for campus development in and around cities.
Originality/value
Until now, studies on stimulating innovation through real estate have focussed on workplace level. A core theoretical contribution of this paper is enlarging the application scope of CREM theories to the urban level involving multiple organisations.
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Bart Valks, Elizabeth Blokland, Catelijne Elissen, Iris van Loon, Danko Roozemond, Paul Uiterdijk, Monique Arkesteijn, Alexander Koutamanis and Alexandra Den Heijer
Across the world, many universities are dealing with a pressure on resources, caused by both organisational developments and ageing campuses. Space utilization studies have a…
Abstract
Purpose
Across the world, many universities are dealing with a pressure on resources, caused by both organisational developments and ageing campuses. Space utilization studies have a strategic role, providing information on how space is being used, thereby informing decisions about the type and scale of facilities that are needed.
Design/methodology/approach
This study reports on the space use measurements conducted at TU Delft over the past five years, complemented by their use to make decisions about the university's real estate portfolio.
Findings
The education spaces of the university are found to perform well in terms of frequency rates and can be improved in terms of occupancy rates. The information helped to support short- and long-term decision-making. The study places of the university have a satisfactory occupancy in some types of study places, while in others there is room for improvement. More research is needed here to understand the relationship between space norms and space use.
Practical implications
The space utilization studies have supported discussions with the student council and decision makers on which interventions are required and which current facilities meet students' needs best.
Originality/value
Not much space utilisation studies are reported in the academic literature, and those that do have several limitations. This study may serve as a best practice for benchmarking by other universities and as evidence in other research for the planned and actual use of university facilities.
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Bart Valks, Monique Arkesteijn and Alexandra Den Heijer
The purpose of this study is to generate knowledge about the use of smart campus tools to improve the effective and efficient use of campuses. Many universities are facing a…
Abstract
Purpose
The purpose of this study is to generate knowledge about the use of smart campus tools to improve the effective and efficient use of campuses. Many universities are facing a challenge in attuning their accommodation to organisational demand. How can universities invest their resources as effectively as possible and not in space that will be poorly utilized? The hypothesis of this paper is that by using smart campus tools, this problem can be solved.
Design/methodology/approach
To answer the research question, previous survey at 13 Dutch universities was updated and compared with a survey of various universities and other organizations. The survey consisted of interviews with structured and semi-structured questions, which resulted in a unified output for 27 cases.
Findings
Based on the output of the cases, the development of smart campus tools at Dutch universities was compared to that of international universities and other organizations. Furthermore, the data collection led to insights regarding the reasons for initiating smart campus tools, user and management information, costs and benefits and foreseen developments.
Originality/value
Although the use of smart tools in practice has gained significant momentum in the past few years, research on the subject is still very technology-oriented and not well-connected to facility management and real estate management. This paper provides an overview of the ways in which universities and organizations are currently supporting their users, improving the use of their buildings and reducing their energy footprint through the use of smart tools.
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Naif Alghamdi, Alexandra den Heijer and Hans de Jonge
The purpose of this paper is to analyse 12 assessment tools of sustainability in universities and develop the structure and the contents of these tools to be more intelligible…
Abstract
Purpose
The purpose of this paper is to analyse 12 assessment tools of sustainability in universities and develop the structure and the contents of these tools to be more intelligible. The configuration of the tools reviewed highlight indicators that clearly communicate only the essential information. This paper explores how the theoretical concept of a sustainable university is translated into more measurable variables to support practitioners and academics in assessing sustainability in universities.
Design/methodology/approach
The main method for this paper was a desk study approach, which incorporated reviewing research papers, graduate theses, academic books, network platforms and websites.
Findings
The tools reviewed share similar traits in terms of criteria, sub-criteria and indicators. Five benchmarks are essential for a holistic framework: management; academia; environment; engagement and innovation.
Practical implications
This research can not only be used to improve existing assessment tools but also as a means to develop new tools tailored for universities that face a variety of challenges and lack the ability to measure their sustainability policies.
Social implications
Making higher education more sustainable through all the criteria mentioned influences students, as well as staff, to maintain a culture of sustainability.
Originality/value
This study contributes to the literature by simplifying and detailing the structure and contents of the tools in a way which indicators are shown, giving a full picture of these tools to enable universities to be more aware of the sustainability issues that affect them.
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Daniël van Staveren, Monique Arkesteijn and Alexandra Den Heijer
Corporate real estate management (CREM) is complex due to an increasing number of real estate (RE) added values and the tensions between them. RE managers are faced with…
Abstract
Purpose
Corporate real estate management (CREM) is complex due to an increasing number of real estate (RE) added values and the tensions between them. RE managers are faced with trade-offs: to choose a higher performance for one added value at the cost of another. CREM research mainly deals with trade-offs in a hypothetical sense, without looking at the characteristics of the RE portfolio nor the specific context in which trade-offs are made. The purpose of this paper is to further develop the concept of real estate value (REV) optimisation with regard to tensions between decreasing CO2 emissions and supporting user activities.
Design/methodology/approach
Mixed method study. REV optimisation between user activities and energy efficiency for police stations in the Netherlands built between 2000 and 2020 is analysed. This is complemented by interviews with an RE manager and senior user of police stations and analysis of policy documents.
Findings
The characteristics of the police station portfolio indicate no correlation between user activities and energy efficiency for the case studied. This is complemented by interviews, from which it becomes clear that there was in fact little tension between supporting user activities and energy efficiency. The performances of these two different added values were optimised separately.
Originality/value
This study combines different scales (building and portfolio level) with different types of data: portfolio analysis, document analysis and interviews. This creates a comprehensive image of whether and how the Netherlands police optimised the two RE values.
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Simon van Heck, Bart Valks and Alexandra Den Heijer
The objective of stadium owners is to attract visitors to their stadiums and by this optimally use their business potential. Stadiums face increasing competition from home-viewing…
Abstract
Purpose
The objective of stadium owners is to attract visitors to their stadiums and by this optimally use their business potential. Stadiums face increasing competition from home-viewing options, with which especially aging stadiums have trouble competing. This paper aims to study the concept of smart stadiums as a solution to this problem, adding the corona age as an additional challenge.
Design/methodology/approach
First, (smart) stadium literature and theories are reviewed. Then, a case study is conducted, consisting of document review, observations and semi-structured interviews with specialists. The case that is studied is the Johan Cruijff Arena in Amsterdam – the stadium has the ambition to be the most innovative stadium in 2020.
Findings
Nine different smart tools were identified in the case study, which supports the optimization of various processes in the stadium such as ticketing and crowd control. The findings from this case study showed the potential of the smart stadium concept and how it can add value for the stadium’s stakeholders. The use of smart tools can improve the effectiveness and efficiency of stadium operations, and it can be used to improve the visitors’ experience. However, concrete numbers of progress were difficult to obtain because the smart tools were only recently implemented.
Originality/value
As seen in the past few years, more and more stadiums are branding themselves as a smart stadium. However, research on this subject is still scarce: existing research focused on other types of real estate. By exploring the work done in theory and practice, the authors hope to increase research on the subject of smart stadiums.
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