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Article
Publication date: 31 August 2020

Puxin Zhang, Lian Wang and Chun Liu

Existing researches find that a gender difference exists in terms of Internet usage. In China, the singleton daughters resulting from China's one-child policy enjoy unprecedented…

832

Abstract

Purpose

Existing researches find that a gender difference exists in terms of Internet usage. In China, the singleton daughters resulting from China's one-child policy enjoy unprecedented parental support. The purpose of this paper is to investigate whether singleton daughters can, to some extent, break through the predicament of the digital divide.

Design/methodology/approach

The study collected data from a sample of 865 college students and obtained 811 valid questionnaires. Exploratory factor analysis (EFA) is used to identify clusters of Internet usage from the perspective of statistical associations in various daily online activities. Two-way ANOVA and mean-comparison tests are used to analyze how singleton and non-singleton students use the Internet differently.

Findings

This study finds that singleton female students showed no significant differences from male students in aspirational activities of informational, educational use and social media use, which means that singleton female students have caught up with male students in these activities. However, female college students from multi-child families were still found to be disadvantaged in those activities.

Originality/value

There is a lack of consensus on the classification of Internet activities. We used EFA to cluster the varieties of Internet activities into three types: utilitarian use, exploratory use and aspirational use. The three identified types of Internet usage require different degrees of user initiative. We argue that initiative provides a useful lens through which to classify Internet usage. In addition, this study is among the few studies to investigate the impact of the one-child policy on the gender digital divide.

Details

Information Technology & People, vol. 34 no. 5
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 29 July 2014

Alexander van Deursen and Jan van Dijk

The purpose of this paper is to unexplore the area of information and communication technology (ICT) use in organizations related to the assumed productivity gains by the use of…

796

Abstract

Purpose

The purpose of this paper is to unexplore the area of information and communication technology (ICT) use in organizations related to the assumed productivity gains by the use of ICTs. On the one hand, the paper focus on the losses of labor time that are caused by malfunctioning hardware or non-functional software, and on the other hand, the paper focus on the labor time losses that are caused by a lack of skills to maximize ICT.

Design/methodology/approach

To estimate these losses, the paper conducted a large-scale survey among the Dutch workforce. The respondents were presented scenarios, and then they were asked to assess the loss of labor time.

Findings

When working with ICTs, malfunctioning ICT and ICT skill insufficiencies lead to a loss in labor time of 7.5 percent. The losses increase with decreasing educational attainment level. Age does not contribute to the total average losses. Workers highly underestimate the effects of ICT-related training. The role of co-workers is more significant than the formally organized means by the organization.

Originality/value

Due to ICT's significance among the labor force, investigating the reported losses is an important step to further improve the use of ICTs in the workplace.

Details

International Journal of Manpower, vol. 35 no. 5
Type: Research Article
ISSN: 0143-7720

Keywords

Available. Open Access. Open Access
Article
Publication date: 13 August 2024

Mohammad M.H. Raihan, Sujoy Subroto, Nashit Chowdhury, Katharina Koch, Erin Ruttan and Tanvir C. Turin

This integrative review was conducted to provide an overview of existing research on digital (in)equity and the digital divide in developed countries.

2913

Abstract

Purpose

This integrative review was conducted to provide an overview of existing research on digital (in)equity and the digital divide in developed countries.

Design/methodology/approach

We searched academic and grey literature to identify relevant papers. From 8464 academic articles and 183 grey literature, after two levels of screening, 31 articles and 54 documents were selected, respectively. A thematic analysis was conducted following the steps suggested by Braun and Clarke and results were reported following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines.

Findings

The results showed that most articles and papers were either from Europe or North America. Studies used a range of research methods, including quantitative, qualitative and mixed methods. The results demonstrated four major dimensions of the digital divide among various vulnerable groups, including digital literacy, affordability, equity-deserving group-sensitive content and availability or access to infrastructure. Among vulnerable groups, low-income people were reported in the majority of the studies followed by older adults, racial and ethnic minorities, newcomers/new immigrants and refugees, Indigenous groups, people with disabilities and women. Most reported barriers included lack of access to the internet, digital skills, language barriers and internet costs.

Originality/value

To the best of our knowledge, there have been limited attempts to thoroughly review the literature to better understand the emerging dimensions of digital equity and the digital divide, identifying major vulnerable populations and their unique barriers and challenges. This review demonstrated that understanding intersectional characteristics (age, gender, disability, race, ethnicity, Indigenous identity and immigration status) and their interconnections is crucial for analyzing the dynamics of digital (in)equity and divide.

Details

Digital Transformation and Society, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2755-0761

Keywords

Available. Content available
Book part
Publication date: 15 November 2021

Shenja van der Graaf, Le Anh Nguyen Long and Carina Veeckman

Abstract

Details

Co-creation and Smart Cities: Looking Beyond Technology
Type: Book
ISBN: 978-1-80043-602-2

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Book part
Publication date: 12 December 2015

Alexander J. A. M. van Deursen and Ellen J. Helsper

Research into the explanations of digital inclusion has moved from investigations of skills and usage to tangible outcomes, what we label here as the third-level digital divide…

Abstract

Purpose

Research into the explanations of digital inclusion has moved from investigations of skills and usage to tangible outcomes, what we label here as the third-level digital divide. There is a lack of theoretical development about which types of people are most likely to benefit. Understanding how achieving outcomes of internet use is linked to other types of (dis)advantage is one of the most complex aspects of digital inclusion research because very few reliable and valid measures have been developed. In the current study we took a first step toward creating an operational framework for measuring tangible outcomes of internet use and linking these to the inequalities identified by digital divide research.

Methodology/approach

After having proposed a classification for internet outcomes, we assessed these outcomes in a representative sample of the Dutch population.

Findings

Our overall conclusion in relation to the more general relationship between offline resources and third-level digital divides is that the internet remains more beneficial for those with higher social status, not in terms of how extensively they use the technology but in what they achieve as a result of this use for several important domains.

Social implications

When information and services are offered online, the number of potential outcomes the internet has to offer increases. If individuals with higher social status are taking greater offline advantage from digital engagement than their lower status counterparts, existing offline inequalities could potentially be acerbated.

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78560-381-5

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Article
Publication date: 4 February 2021

Najeh Aissaoui

Coronavirus (COVID-19) has exposed the digital divide (DD) like never before and has made it a hot topic of actuality. In this paper, a state of the art of research studies that…

6629

Abstract

Purpose

Coronavirus (COVID-19) has exposed the digital divide (DD) like never before and has made it a hot topic of actuality. In this paper, a state of the art of research studies that dealt with the three levels of the digital divide and highlight its shortcomings in light of COVID-19 are presented.

Design/methodology/approach

An integrative literature review was conducted, summarizing the rich literature on the digital divide by presenting its key concepts and findings. This study then provides suggestions for future research in light of the COVID-19 pandemic.

Findings

It can be concluded that the digital divide is insufficiently exposed and examined by researchers. In fact, in recent years, very few research studies have focused on the first-level divide. Moreover, much of the literature has analyzed the second digital divide (in terms of e-skills) in the strict sense and at the national level. This review also shows that the existing studies on the third level-digital divide deal only with the individual results of using the Internet. Finally, future research on the three-level digital divide should study more digital inequality related to emerging technologies is proposed.

Research limitations/implications

This paper draws up a state of art, which has important theoretical and practical implications in the effectiveness of full transformation to digitalization.

Originality/value

The present study contributes to digital inequality research by summarizing key concepts and findings from the literature of the three levels of the digital divide. It highlights the unexplored research topics on some dimensions of DD which were behind the digital transformation failure in many countries and provides insights on future research directions in light of COVID-19.

Details

Global Knowledge, Memory and Communication, vol. 71 no. 8/9
Type: Research Article
ISSN: 2514-9342

Keywords

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Article
Publication date: 1 December 2020

Gamze Öncül

This study aims to build context-specific measurement tools to assess first-year students' digital literacy skills. The purpose is to collect data to provide more meaningful…

1841

Abstract

Purpose

This study aims to build context-specific measurement tools to assess first-year students' digital literacy skills. The purpose is to collect data to provide more meaningful skills support for new students and raise their awareness about the digital literacy skills fundamental to academic study.

Design/methodology/approach

A set of three scales were developed and piloted at the beginning of 2018 and 2019 fall semesters: (1) a self-assessment survey, (2) an online test to collect indirect evidence and (3) a set of performance tasks. In both rounds, the scales were examined for reliability and construct validity and improved accordingly. The third round, conducted with a different scope, enabled a final reliability check for the online test.

Findings

The results indicate that first-year students need support with higher-order digital literacy skills. Low performers tend to overestimate their skills, so self-assessment surveys fall short in providing needs assessment but provide evidence of awareness when combined with the other scales. Performance tasks provide direct evidence but are not practical with larger numbers of participants. An online test to deliver indirect evidence works well but requires careful reliability considerations.

Research limitations/implications

The conceptual framework for digital literacies offered in this study was narrowed down to the immediate skills to maintain a feasible scope. The sample size was small in both rounds, but the findings gave insights regarding the skills under scrutiny. Similarly, the scales were subject to close examination and were continuously improved, and the imperfections were monitored carefully while drawing conclusions.

Practical implications

All of the three scales are ready to be used. Depending on the purpose, they can be given to first-year students together or separately to define their needs for support. Both versions of the survey and performance tasks are presented in the paper, and the test can be found at this link: Digital Literacy Test for Preview.

Originality/value

There are three methods to measure digital skills. Although there are studies using individual or paired methods, this study is distinctive as it combines all three. While other scales to measure digital literacy skills exist, they are not appropriate in every context. Therefore, this study will serve as an example for those wishing to devise context-specific scales.

Details

Journal of Applied Research in Higher Education, vol. 13 no. 4
Type: Research Article
ISSN: 2050-7003

Keywords

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Book part
Publication date: 11 December 2024

Praveen K. Dubey

This paper provides an examination of the characteristics of educational shift in Indian education during COVID-19 based on the existing research published from March 2020 to…

Abstract

This paper provides an examination of the characteristics of educational shift in Indian education during COVID-19 based on the existing research published from March 2020 to December 2023. The paper examines the technological preparedness of all the stakeholders and how technological preparedness created digital equity and inclusivity for digital learning in Indian schools. Given the world-wide closure and shutdown during early 2020, schools were forced to switch their instructions to the newly adopted educational model; namely, digital learning which makes it important to examine two aspects in education: (1) measures taken to provide digital educational opportunities to all students and (2) steps taken to create digital equity and inclusivity in the Indian educational system. The results suggest that several initiatives were taken at national, state, and local level. However, issues of digital equity existed for underprivileged student populations.

Details

Annual Review of Comparative and International Education 2023
Type: Book
ISBN: 978-1-83549-318-2

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Article
Publication date: 2 October 2023

Nidhi Bansal and Heena Choudhary

This study acknowledges the existing digital divide in India, particularly for marginalised populations, and highlights the need for exceptional attention to address their unique…

295

Abstract

Purpose

This study acknowledges the existing digital divide in India, particularly for marginalised populations, and highlights the need for exceptional attention to address their unique needs, challenges and demands. Although previous research and policies have primarily focused on physical access and internet skills, this study shifts the focus to the outcomes of internet use. By understanding how older adults in marginalised communities incorporate the internet into their daily routines, this study aims to contribute to the development of an operational framework that charts the disadvantages of the digital divide.

Design/methodology/approach

The study draws from Helsper’s (2015) internet outcomes framework to identify the outcomes that older adults can derive from being online. By using a qualitative approach, the study seeks to understand how educational and economic backgrounds influence internet usage among older adults and how this can promote advantageous internet use.

Findings

The findings indicate that highly educated individuals are more likely to experience positive outcomes across various societal domains than their less educated counterparts. However, it was observed that the highly educated participants also try to limit the impact of internet use on their personal lives by intentionally disconnecting from the internet whenever possible.

Research limitations/implications

By offering programmes and interventions to encourage internet use and improve digital skills, as well as by enhancing digital accessibility and incentive systems, the government should go forward with its plan to close the outcomes gap in internet use among older adults. For policymakers, it turns the spotlight on creating an environment conducive to the digital inclusion of older adults, consistent with sociocultural structures.

Originality/value

This study contributes to understanding the nuanced dynamics of internet use among older adults, shedding light on the role of educational background and sociocultural factors in shaping internet outcomes. It highlights the need to consider qualitative approaches in digital inequality research to capture the complexities underlying the digital divide.

Details

Working with Older People, vol. 28 no. 4
Type: Research Article
ISSN: 1366-3666

Keywords

Available. Content available
Book part
Publication date: 31 July 2018

Francesca Comunello and Simone Mulargia

Abstract

Details

Social Media in Earthquake-Related Communication
Type: Book
ISBN: 978-1-78714-792-8

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