Alexander Wettstein and Mascha Jakob
The General Aggression Model (GAM) by Anderson & Bushman (2002) reveals the great depth of research on internal processes. Research on naturally occurring aggressive interaction…
Abstract
The General Aggression Model (GAM) by Anderson & Bushman (2002) reveals the great depth of research on internal processes. Research on naturally occurring aggressive interaction episodes in specific material and social environments, however, is still largely lacking. How can information about environmental requirements and social processes relevant to aggression be acquired methodically? Based on an ambulatory assessment strategy, we discuss various apparatus‐based and direct observation strategies. Finally, we introduce an innovative methodology for recording in the field the environmental conditions in which aggressive behaviour arises, using the technical device of glasses with an inbuilt camera. Our investigations so far show that the camera‐glasses method is a promising new data collection technique that can be applied fruitfully in various fields of aggression research.
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Alexander Wettstein and Marion Scherzinger
The purpose of this paper is to examine naturally occurring episodes of aggressive interaction among adolescents in residential correctional programmes. The aims of our study were…
Abstract
Purpose
The purpose of this paper is to examine naturally occurring episodes of aggressive interaction among adolescents in residential correctional programmes. The aims of our study were twofold. First, the development of a new camera-glasses method, and second, the method's applicability in the study of aggressive adolescents in residential care.
Design/methodology/approach
Based on a mobile assessment strategy, the paper developed a new methodology for in-the-field recording of environmental conditions in which aggressive behaviour arises. The authors used glasses with an inbuilt camera worn by research subjects to record observational data. In the particular study presented here the authors used camera-glasses to observe the material and social environments of eight aggressive adolescents in a residential treatment programme and of a contrast group of four non-aggressive adolescents living at home.
Findings
The crucial methodological findings are that camera-glasses successfully record the social and physical environments of aggressive adolescents from their perspective in relation to their environment and interlocutors, and that the camera-glasses method does not generate high reactivity. The results show that aggressive adolescents in residential care use direct and reactive forms of aggression, and that their aggressive behaviours occur predominantly in settings with limited adult supervision. In residential care aggressive behaviour is, paradoxically, an effective strategy for individuals to gain regard and social status among peers and to push their interests among staff.
Research limitations/implications
An obvious limitation is the reliance on a small sample which limits the generalisation of the results.
Practical implications
For residential facilities it is crucial to reduce the occurrence of low supervised social situations in order to minimise peer contagion. Furthermore, staff and educators need to be trained to use deescalating response strategies when dealing with adolescents’ aggressive behaviour, precisely deescalating strategies which neither involve acquiescence nor surrender to pressure.
Originality/value
Our investigations demonstrate that the camera-glasses method is a promising new assessment technique which has applicability in various fields of adolescent research.
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Alexander Wettstein, Mara Brendgen, Frank Vitaro, Fanny‐Alexandra Guimond, Nadine Forget‐Dubois, Stéphane Cantin, Ginette Dionne and Michel Boivin
Distinguishing between physical and social aggression, this study aimed to examine whether the predictive effect of aggression on resource control is moderated by prosocial…
Abstract
Purpose
Distinguishing between physical and social aggression, this study aimed to examine whether the predictive effect of aggression on resource control is moderated by prosocial behavior and corresponds to a linear or a curvilinear trend. Moderating effects of children's social preference among peers and child sex in this context were also tested.
Design/methodology/approach
Based on a sample of 682 kindergarten children (348 girls; average age 72.7 months, 3.6 SD), multilevel regressions revealed additive linear effects of social preference and prosociality on resource control.
Findings
Moderate (but not high) levels of social aggression also facilitated resource control for disliked children. There was no such threshold effect for well‐liked children, who increasingly controlled the resource the more socially aggressive they were. In contrast, physical aggression hampered resource control unless used very modestly.
Originality/value
The present study has a number of positive features. First, the distinction between physical and social aggression improves our understanding of the relation between aggression and social competence and sketches a more differentiated picture of the role of different forms of aggression in resource control. Second, this study combines the concept of resource control with the concept of social preference and investigates curvilinear effects of aggression. Third, the direct observation of resource control in the Movie Viewer increases the internal validity of this study.
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Michelle Lowe, Douglas P. Fry, Jane L. Ireland and Robert J Cramer
Jane Ireland, Nicola Graham‐Kevan, Michelle Davies and Douglas Fry
Michelle Lowe Davies, Douglas P. Fry, Nicola Graham-Kevan and Jane L. Ireland
Once a corporate crisis is entangled with a social issue, how consumers make sense of the crisis can be impacted by issue-based opinion polarization. This study investigates the…
Abstract
Purpose
Once a corporate crisis is entangled with a social issue, how consumers make sense of the crisis can be impacted by issue-based opinion polarization. This study investigates the underlying mechanisms as consumers go through this process. This study also examines whether corporate social advocacy (CSA) can be an effective crisis-response strategy for mitigating reputational loss.
Design/methodology/approach
Theoretical inquiries were empirically tested using an online experiment (N = 792). The experiment set the context in China, in a working-overtime-issue-related crisis. It had a 2 (online exposure: anti-issue opinion vs. pro-issue opinion) × 2 (CSA: absence vs. presence) between-subject design with a continuous variable (pre-existing issue attitudes) measured before the manipulation.
Findings
This study found that pre-existing issue attitudes can be directly and indirectly associated with corporate reputation, for the issue attitudes influence how consumers attribute crisis blame. Such a direct effect of pre-existing issue attitudes varies depending on which polarized opinion consumers were exposed to on social media. This study also found CSA to be a robust crisis response strategy, through multiple mechanisms, in protecting the corporate reputation.
Originality/value
Scholars are scarcely aware of the threats that issue-based opinion polarization poses to corporate reputation. This study serves as an early attempt to provide theoretical explanations. In addition to this, this study extends the current conceptual understandings of CSA during corporate crises that involve social issues while adding fresh insights into the established typology of crisis-response strategies.
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Heather Keathley-Herring, Eileen Van Aken and Geert Letens
This study assesses performance measurement (PM) system implementation efforts across various organizational contexts and investigates which factors are critical to achieving…
Abstract
Purpose
This study assesses performance measurement (PM) system implementation efforts across various organizational contexts and investigates which factors are critical to achieving implementation success (IS).
Design/methodology/approach
An empirical field study was conducted to refine a framework of PM system IS that consists of 5 dimensions of success and 29 factors. A survey questionnaire was used to investigate actual organizational practice and exploratory factor analysis was conducted to refine constructs corresponding to potential factors and dimensions of IS. The resulting variables were then investigated using multiple regression analysis to identify critical success factors for implementing PM systems.
Findings
The survey was completed by representatives from 124 organizations and the exploratory factor analysis results indicated that there are three underlying dimensions of IS (i.e. Use of the System, PM System Performance, and Improved Results and Processes) and 12 factors. Of the factors, nine can be considered critical success factors having a significant relationship with at least one dimension of IS: Leader Support, Design and Implementation Approach, Reward System Alignment, Organizational Acceptance, Organizational Culture and Climate, Easy to Define Environment, IT Infrastructure Capabilities, PM System Design Quality, and PM Participation and Training.
Originality/value
The results show that there are distinct dimensions of IS and, although some factors are associated with all dimensions, most are more closely related to only one dimension. This suggests that different strategies should be utilized based on the types of challenges experienced during implementation.
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Jung Eun Kwon, Jongdae Kim and Sang-Hoon Kim
This study aims to comprehend luxury brands' corporate social responsibility (CSR) strategies. In addition to facing a demand for new CSR strategies (consumer-centric CSR)…
Abstract
Purpose
This study aims to comprehend luxury brands' corporate social responsibility (CSR) strategies. In addition to facing a demand for new CSR strategies (consumer-centric CSR), changes in CSR discourse among luxury brands are observed. This study examines how CSR-related and luxury-related agendas relate in the news media, especially concerning the difference between traditional and new luxury brands.
Design/methodology/approach
A total of 117,171 fashion-related news articles were collected from January 2016 to December 2020. The word2vec method was used to determine the relationship between CSR and luxury agendas.
Findings
The results indicate that company-centric CSR is more prominent with traditional luxury brands, while consumer-centric CSR is more relevant for new luxury brands. In addition, specific CSR attributes and luxury-related attributes are associated with media discourse, which means that CSR and luxury are compatible.
Originality/value
Studies on CSR in the luxury industry are not extensive in the literature. This study addresses this gap through a unique framework that combines agenda-setting theory and existing CSR literature and applies them to the luxury industry. Specifically, this study captures the development of each construct (company-centric CSR to consumer-centric CSR and traditional luxury to new luxury) and identifies the specific relationships between them. This result provides a novel view of the luxury industry indicating that it has evolved to encompass CSR-related values. The empirical results also offer practical implications for luxury marketing.