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A variety of brain pathologies can result in difficulties performing complex behavioural sequences. Assistive technology for cognition (ATC) attempts support of complex sequences with the aim of reducing disability. Traditional ATCs are cognitively demanding to use and thus have had poor uptake. A more intuitive interface may allow ATCs to reach their potential. Insights from psychological science may be useful to technologists in this area. We propose that an auditory‐verbal interface is more intuitive than a visual interface and reduces cognitive demands on users. Two experiments demonstrate a novel ATC, the General User Interface for Disorders of Execution (GUIDE). GUIDE is novel because it simulates normal conversational prompting to support task performance. GUIDE provides verbal prompts and questions and voice recognition allows the user to interact with the GUIDE. Research with non‐cognitively impaired participants and a single participant experiment involving a person with vascular dementia provide support for using interactive auditory‐verbal interfaces. Suggestions for the future development of auditory‐verbal interfaces are discussed.

Because, for George Herbert Mead, the “social act” is the basic unit of analysis for understanding human social existence, and thereby, his entire body of thought, it demands much more critical attention than it thus far has received from sociologists. Here, his notion of the social act will be critically examined – in terms of his definition of social action, the underlying organizing principle he uses to explain it, the different fundamental forms of social action he identifies, and the basic operating elements that he contends comprise these forms – for the purpose of developing a better conception of social action than he provided. Mead sees social action as organized on the basis of “sociality,” expressing itself in two fundamental forms – “cooperative” and “conflictive.” He also views the cooperative form as comprised of five basic elements – attitudes, roles, significant symbols, attitudinal assumption, and common social objects – while the conflictive form is comprised of only the first four elements. After a critical examination of Mead’s social act is completed, an alternative and improved conception of social action, with domination as its organizing principle, is proffered. More importantly, it is argued that this new notion of social action, termed the “collective act,” provides the grounds for the development of a novel interactionist perspective, dubbed here “radical interactionism,” which is based on the principle of domination rather sociality. Thus, this new interactionist perspective, is dramatically different from the traditional interactionist perspective Mead and Blumer developed.

The purpose of this paper is to test the efficacy of an interactive verbal prompting technology (Guide) on supporting the morning routine. Data have already established the efficacy of such prompting during procedural tasks, but the efficacy of such prompting in tasks with procedural and motivational elements remains unexamined. Such tasks, such as getting out of bed in the morning and engaging in personal care, are often the focus of rehabilitation goals.

A single‐n study with a male (age 61) who had severe cognitive impairment and was having trouble completing the morning routine. An A−B−A′−B′−A″−B″ design was used, with the intervention phase occurring both in an in‐patient unit (B, B′) and in the participant's own home (B″).

Interactive verbal prompting technology (Guide) significantly reduced support worker prompting and number of errors in the in‐patient setting and in the participant's own home.

The results suggest that interactive verbal prompting can be used to support motivational tasks such as getting out of bed and the morning routine. This study used a single subject experimental design and the results need to be confirmed in a larger sample.

This is the first report of use of interactive verbal prompting technology to support rehabilitation of a motivational task. It is also the first study to evaluate Guide in a domestic context.

The purpose of this study was to investigate the role of grace in the aftermaths of adverse cybersecurity incidents. Adverse incidents are an inescapable fact of life in organizational settings; consequences could be significant and costly. Increasingly, the cause may be a cybersecurity exploit, such as a well-targeted phishing email. In the aftermath, line managers have a choice in responding to the individual who caused the incident. Negative emotions, such as shame and regret, may deliberately be weaponized. Alternatively, positive emotions, such as grace, forgiveness and mercy, may come into play.

We detail a study with 60 participants to explore attribution differences in response to adverse incidents, both non-cybersecurity and cybersecurity. We examined the stages that occur in the aftermath of such adverse incidents where grace may be observed.

Our participants generally believed that grace was indicated toward those who triggered an adverse cybersecurity incident, pointing to situational causes. This was in stark contrast to their responses to the non-cybersecurity incident, where the individual was often blamed, with punishment being advocated.

The role of positive emotions merits investigation in the cybersecurity context if we are to understand how best to manage the aftermaths of adverse cybersecurity incidents.

Organizations that mismanage aftermaths of adverse incidents by blaming, shaming and punishing those who make mistakes will harm the individual who made the mistake, other employees and the long-term health of their organization in the long run.

To the best of the authors’ knowledge, this is the first study to reveal the grace phenomenon in the cybersecurity context.

Purpose – This chapter demonstrates the power that Google, Apple, Facebook, Amazon and Microsoft (or the “GAFAM”) exercise over platforms within society, highlights the alt-right’s use of GAFAM sites and services as a platform for hate, and examines GAFAM’s establishment and use of hate content moderation apparatuses to de-platform alt-right users and delete hate content. Approach – Drawing upon a political economy of communications approach, this chapter demonstrates GAFAM’s power in society. It also undertakes a reading of GAFAM “terms of service agreements” and “community guidelines” documents to identify GAFAM hate content moderation apparatuses. Findings – GAFAM are among the most powerful platforms in the world, and their content moderation apparatuses are empowered by the US government’s cyber-libertarian approach to Internet law and regulation. GAFAM are defining hate speech, deciding what’s to be done about it, and censoring it. Value – This chapter probes GAFAM’s hate content moderation apparatuses for Internet platforms, and shows how GAFAM enable and constrain the alt-right’s hate speech on their platforms. It also reflexively assesses the politics of empowering GAFAM to de-platform the alt-right.

The purpose of this paper is to conceptually explore building a culture of excellence from the ground up as well as evolving a current culture to one more focused on excellence.

This study reviewed extant research related to organizational cultures and cultures of excellence that have implications for building or evolving into these types of cultures.

The findings of this study suggest that the “people side” of organizations is crucial to forming a culture of excellence. Specific people-oriented considerations to forming such a culture include leveraging leaders and understanding other influences including diversity as well as external aspects. Changing culture must occur at the assumptions (and not just artifacts) level. Furthermore, there are many barriers to building a culture of excellence, many of which are also related to an organization’s people.

A qualitative grounded theory approach whereby researchers asked organizational members to define “culture of excellence” could help build a clearer model for the formation of cultures of excellence. Quantitative approaches should also test how successful the influencers, noted in this study are in creating cultures of excellence. This study’s conceptual links between cultures of excellence and performance should also be tested empirically.

This paper provides practitioners insight into the importance of culture and considerations for how to change an organizational culture.

This paper advocates for the importance of social considerations in the workplace regarding creating a culture of excellence.

To the best of the authors’ knowledge, this paper is the first that discusses creating a culture of excellence. Furthermore, it is one of only a handful of articles that links people to excellence.

Flexibility (enhanced cooperation) has arisen in the European Union (EU) agenda as a function of recent enlargement rounds and is now one of the key issues in the construction of the EU polity with respect to diversity management. Whether enlargement has provoked normative reform in the EU, taking flexibility as an example is the focus of this article. The author argues that the flexibility case indicates that pressures of enlargement have not produced radical normative change in the EU. Tracing the evolution of enhanced cooperation from the 2000 Treaty of Nice onwards, the evidence points towards the continued existence of the traditional ‘frame’ of the integration process rather than its rejection in favour of more radical and innovative solutions to the EU's governance problems.

This study investigates the impact of experimentally priming a maximizing decision-making style on individuals’ likelihood of using artificial intelligence (AI) advisors for making complex financial decisions, such as building an investment portfolio for their retirement. It examines whether individuals with stronger maximizing tendencies are more likely to perceive algorithms as effective, thereby reducing their algorithm aversion, and ultimately increasing the likelihood of using AI advisors in their financial decision-making.

A qualitative pre-study amongst individuals differing in their maximizing tendencies to learn more about the existing usage patterns of AI advisors for financial decisions was combined with a quantitative study to experimentally test our hypotheses. For both studies, US participants were recruited through Prolific. The data were analyzed using thematic analysis in NVivo and regression analysis in the SPSS Process macro.

The results show that individuals primed with a maximizing mindset demonstrated a higher likelihood of using AI advisors for their financial decisions. This effect was serially mediated by the perception of enhanced algorithm effectiveness and reduced algorithm aversion.

This study provides actionable insights for financial service providers such as banks, pension funds and insurance companies into strategies on how to reduce algorithm aversion and encourage greater AI usage in decision-making amongst their (potential) clients. In particular, to increase the likelihood that consumers will rely on AI advisors for financial decisions, financial service providers can induce a maximizing mindset in these individuals by adjusting the wording of their marketing communications material.

This study extends our understanding of how maximizing tendencies influence the likelihood of using AI advisors. It contributes to the literature by highlighting the role of perceived effectiveness and algorithm aversion and by demonstrating that experimentally inducing a maximizing mindset can increase AI usage for financial decisions; doing so is important as AI can help provide consumers with personalized advice in a cost-effective way.