William Gerard Ryan, Alex Fenton, Wasim Ahmed and Phillip Scarf
The purpose of this research is to explore and define the digital maturity of events using the Industry 4.0 model (I4.0) to create a definition for Events 4.0 (E4.0) and to place…
Abstract
Purpose
The purpose of this research is to explore and define the digital maturity of events using the Industry 4.0 model (I4.0) to create a definition for Events 4.0 (E4.0) and to place various relevant technologies on a scale of digital maturity.
Design/methodology/approach
In a mixed methods approach, we carried out a qualitative social media analysis and a quantitative survey of tourism and events academics. These surveys and the thorough literature review that preceded them allowed us to map the digital technologies used in events to levels of a digital maturity model.
Findings
We found that engagement with technology at events and delegate knowledge satisfactorily coexists for and across a number of different experiential levels. However, relative to I4.0, event research and the events industry appear to be digitally immature. At the top of the digital maturity scale, E4.0 might be defined as an event that is digitally managed; frequently upgrades its digital technology; fully integrates its communication systems; and optimizes digital operations and communication for event delivery, marketing, and customer experience. We expect E4.0 to drive further engagement with digital technologies and develop further research.
Originality/value
This study has responded to calls from the academic literature to provide a greater understanding of the digital maturity of events and how events engage with digital technology. Furthermore, the research is the first to introduce the concept of E4.0 into the academic literature. This work also provides insights for events practitioners which include the better understanding of the digital maturity of events and the widespread use of digital technology in event delivery.
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Kelly Fenton, Katherine Kidd and Alex Lord
The purpose of this study is to assess if the new community-enhanced rehabilitation team reduced anxiety and readmissions in service users discharged from an inpatient…
Abstract
Purpose
The purpose of this study is to assess if the new community-enhanced rehabilitation team reduced anxiety and readmissions in service users discharged from an inpatient rehabilitation setting.
Design/methodology/approach
The study used both qualitative and quantitative methodology. Service user’s anxiety level was measured before being discharged and at the end of the Community Enhanced Rehabilitation Team (CERT) transition intervention. Six service users were interviewed to gain further understanding of their experiences of anxiety.
Findings
Findings showed the anxiety score was significantly lower (M = 1.5, 95% CI [0.051,2.99], t(20) = 2.159, p = 0.043) following the CERT intervention (M = 8.6, SD = 6.4) compared to before (M = 10.1, SD = 7.0). No service user receiving the CERT intervention was readmitted to hospital within 12 weeks of discharge from the inpatient setting, compared to three service users (15% of those discharged) who were discharged to other community services.
Research limitations/implications
Community rehabilitation pathways would benefit from having interventions to aid patient transitions from inpatient to the community. The National Health Service (NHS) trusts develop community rehabilitation teams as recommended by the National Institute for Health and Care Excellence (NICE), and they should consider including transitional support as part of their model.
Practical implications
It is recommended that as NHS trusts design and implement community mental health teams, they should consider including transition support as part of their model.
Social implications
People with severe and enduring mental health difficulties who have been in an inpatient rehabilitation setting would benefit from community transitional support. This study suggests that such support helps reduce anxiety and readmission.
Originality/value
Community rehabilitation teams are currently being developed across the NHS as part of the NHS long-term plan. These teams are new, and as such, there is a dearth of information regarding their effectiveness. To the best of the authors’ knowledge, this is one of the first studies to evaluate outcomes in these new teams.
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Giacomo Pigatto, John Dumay, Lino Cinquini and Andrea Tenucci
This research aims to examine and understand the rationales and modalities behind the use of disclosure before, during and after a corporate governance scandal involving CPA…
Abstract
Purpose
This research aims to examine and understand the rationales and modalities behind the use of disclosure before, during and after a corporate governance scandal involving CPA Australia (CPAA).
Design/methodology/approach
Data beyond CPAA's annual reports were collected, such as news articles, media releases, an independent review panel (IRP) report, and the Chief Operating Officer's letter to members. These disclosures were manually coded and analysed through the word counts and word trees in NVivo. This study also relied on Norbert Elias' conceptual tool of power games among networks of actors – figurations – to model the scandal as a power game between the old Board, the press, concerned members, the IRP and the new Board. This study analysed the data to reveal a collective and in fieri power balance that changed with the phases of the scandal.
Findings
A mix of voluntary, involuntary, requested and absent disclosures was important in triggering, managing and ending the CPAA scandal. Moreover, communication and disclosure fulfilled a constitutive role since both: mobilised actors, enabled coordination among actors, contributed to pursuing shared goals and influenced power balances. Such a constitutive role was at the heart of the ability of coalitions of figurations to challenge and restore the powerful status quo.
Originality/value
This research introduces to accounting studies the collective and in fieri dimensions of power from figurational theory. Moreover, the research sheds new light on using voluntary, involuntary, requested and absent disclosures before, during and after a corporate crisis.
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Dennis McCunney, C. Ervin Davis, B. Alex White and John Howard
Dental school curricula increasingly emphasize training in leadership, public health, community engagement and collaboration. Leadership may be defined as a relational process for…
Abstract
Purpose
Dental school curricula increasingly emphasize training in leadership, public health, community engagement and collaboration. Leadership may be defined as a relational process for inspiring and influencing positive change. Leadership training focused on effectively building relationships and partnerships to improve community health is particularly important with the increased emphasis on dental primary care, holistic care, rural care and health disparities. Dentists and other health care providers are encouraged to engage with communities and community partners and organizations to improve healthcare and overall health. To better educate and train dental students to meet these challenges, new and innovative methods of didactic and experiential coursework are needed. The paper aims to discuss these issues.
Design/methodology/approach
The current study describes the development, delivery and preliminary evaluation of a community-engaged leadership training program for dental students. The program incorporated student-developed public health project proposals and sessions with simulated community partners based on a simulated rural community with specific oral and general health needs.
Findings
Overall, students felt the training was realistic and valuable for developing leadership skills and preparing them for challenges that could not have been learned through didactic instruction alone. Students gained a better understanding of their own leadership styles, their strengths and weaknesses and their level of developed leadership competencies.
Originality/value
This program is an innovative way to develop leadership applied to public health and community needs and should have implications for ways of teaching leadership to improve oral health outcomes.
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Language may be a treasured heritage of small comunities, all that is left to bind them together. It is often a matter of national or regional pride, keeping alive a tongue dead…
Abstract
Language may be a treasured heritage of small comunities, all that is left to bind them together. It is often a matter of national or regional pride, keeping alive a tongue dead centuries past everywhere else; in an area of the Grisons forty thousand Swiss speak the Latin Romansch, the tongue spoken by the citizens of ancient Rome, and nowhere else in the world is it heard. There are so‐called official languages; in the councils of Europe, it has always been French, which is the official language of the European Economic Community; this means, of course, that all EEC Directives and in due course, judgments of its courts, will be first delivered in French.
MANY and sundry are the worries which fall to the lot of the librarian, and the matter of book‐repair is not the least among them. The very limited book‐fund at the disposal of…
Abstract
MANY and sundry are the worries which fall to the lot of the librarian, and the matter of book‐repair is not the least among them. The very limited book‐fund at the disposal of most public library authorities makes it imperative on the part of the librarian to keep the books in his charge in circulation as long as possible, and to do this at a comparatively small cost, in spite of poor paper, poor binding, careless repairing, and unqualified assistants. This presents a problem which to some extent can be solved by the establishment of a small bindery or repairing department, under the control of an assistant who understands the technique of bookbinding.
“How I hate these attempts to measure the immeasurable,” wrote the young and abrasive chief of Rugby in 1938, reviewing the current output of transatlantic professional writing…
Abstract
“How I hate these attempts to measure the immeasurable,” wrote the young and abrasive chief of Rugby in 1938, reviewing the current output of transatlantic professional writing and encountering yet another reader survey. No doubt almost every older chief librarian in Britain would have shared his distaste, possibly an even higher proportion of academic library curators. For four centuries libraries in the West had represented to the educated classes a manifest good, needing no explicit rationale. That belief did not commit those who entertained it to any very strenuous or expensive steps to maintain such institutions. The contemporary output of the presses was small, most of it dismissed automatically as irrelevant to scholars. For their part, librarians by 1938 continued to prefer the company of publishers or poetasters to that of cost accountants.
Alex Hossack, Jennie McCarthy, Elaine McClean and Leslie Serette
This case study illustrates the rehabilitation of a woman who suffered chronic sexual, physical and emotional abuse throughout childhood that resulted in 20 years of secure…
Abstract
This case study illustrates the rehabilitation of a woman who suffered chronic sexual, physical and emotional abuse throughout childhood that resulted in 20 years of secure psychiatric care and a ‘psychopathic personality’ diagnosis. Rehabilitation used a survivor‐orientated approach to resolve symptoms of posttraumatic stress disorder, institutionalisation and a dysfunctional narrative.