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This study aims to identify the “should have” and “must have” capabilities required to boost a supply chain’s robustness and operational performance. Research on supply chain capabilities and their impact has long been central to the supply chain discipline. However, empirical studies continue to report mixed results regarding the relationship between integration and performance or agility and robustness. Using a novel methodological approach, this study explores how supply chain integration, agility and supply chain risk management activities influence the operational performance and robustness of supply chains.

Data was collected through surveys and analyzed using SmartPLS 4 and necessary condition analysis (NCA). This combined approach shifts focus from average trends to identifying the required levels of capabilities, offering insights into the necessity logic of supply chain strategies.

The study reveals that supply chain risk management and internal integration significantly influence operational performance and robustness. It also supports agility as a precursor to enhancing supply chain robustness, aligning with contemporary theoretical perspectives.

The findings suggest the importance of integrating risk management and internal processes to enhance supply chain performance and robustness. Additionally, agility emerges as a critical strategy in navigating disruptions, emphasizing the need to prioritize it in supply chain management.

By adopting a holistic approach grounded in dynamic capability theory, this study contributes to understanding the interplay of supply chain strategies amid unprecedented challenges. The combined use of SmartPLS 4 and NCA offers a novel perspective, shedding light on the necessary logic of supply chain capabilities.

The purpose of this study is to explore the factors affecting locals’ domestic gastronomic behaviour. A conceptual framework is developed that examines domestic restaurant coolness, social return and tourism ethnocentrism as antecedents to attitude towards domestic gastronomic tourism, while positive word-of-mouth and domestic gastronomy behaviour are modelled as consequences.

The study adopts a quantitative methodology to conduct a cross-national examination in Italy and Fiji. A total of 621 responses (Italy = 302 and Fiji = 319) were collected through an online survey and analysed using covariance-based structural equation modelling.

The results of this study show that the positive relationship between domestic restaurant coolness and tourism ethnocentrism on attitude is stronger for Italy. The positive relationship between social return and attitude is only significant for Fiji. Moreover, the positive relationship between attitude towards domestic gastronomic tourism and positive word-of-mouth is stronger for Fiji. Finally, the positive relationship between attitude towards domestic gastronomic tourism and domestic gastronomic tourism behaviour, while significant in both countries, depicted no significant differences in results.

The findings of this study highlight the need for building a cool image based on vibrant, iconic, rebellious and authentic attributes. Marketers need to focus on local restaurants’ effective use of social media platforms to increase the symbolic value of local restaurants. To remain competitive, there is a need for domestic restaurants to manage and understand tourism ethnocentrism to leverage success.

This study contributes to the scarce domestic tourism literature. It contributes to understanding destination coolness in the context of domestic restaurants and increases the generalisability of the destination coolness scale. The study also adds to understanding the symbolic value in domestic gastronomy by examining social returns from peers. It also contributes to the limited research on tourism ethnocentrism by being the first to investigate tourism ethnocentrism in domestic travel and gastronomy experience. Overall, the cross-national nature of the study demonstrates the difference between decision-making behaviour between two distinct countries.