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The aim of this paper is to address both the socio-moral climate and how teams process debate and decision comprehensiveness as pre-conditions for team innovation.

A total of 67 teams comprising 413 participants were surveyed. Data were analyzed with a multiple-step multiple-mediation procedure.

The socio-moral climate was positively related to innovation. The positive relation between the socio-moral climate and innovation was mediated stepwise through debate and decision comprehensiveness.

To overcome the limitations of a cross-sectional design, future research opportunities exist in the longitudinal evaluation of participatory socio-moral climates and comparisons between organizations. Debate and decision comprehensiveness can be further studied using behavior-based methodological designs, such as observation.

From this study, practitioners can learn of the needs and opportunities for participative approaches when managing innovation in teams. Promoting a socio-moral climate of cooperation, communication, openness, appreciation, trust and respect and leaving open the possibility that debating can help integrative decision comprehensiveness and thus innovation.

This paper expands the literature on organizational climate, debate, decision comprehensiveness, and innovation. On the one hand, the results empirically linked the socio-moral climate, a theoretically well-founded climate construct, to process variables. On the other hand, the literature on debate and decision comprehensiveness was expanded by adding the socio-moral climate as a pre-condition of debate and decision comprehensiveness. Furthermore, both were linked to a crucial outcome variable, innovation.

The purpose of this study is to present the state-of-the-art in empirical research on conflicts in innovation inorganizations and to outline strategic implications both for research and practical application with the specific focus on intervention studies.

Literature search in the Web-of-Science identified 32 empirical publications from 1990 to July 2012. Characteristics of the studies, methodological approaches and empirical findings are summarized and discussed. Strategic implications are derived.

The literature review reveals studies of the relationship between conflict and innovation on different organizational levels. Most of the studies address different aspects of conflict as antecedents of innovation, while some address conflict as an outcome of innovative behavior or structures. Almost all authors come up with theoretical and practical implications. But intervention studies which could close the gap between theory and practice, here termed the “last mile” of conflict management, are yet to be addressed.

While several implications are derived that aim at consolidating and deepening the understanding of the conflict – innovation dynamics, the major implication is to develop a knowledge-oriented research approach and to expand the scope of research to intervention studies. Constructive controversy is described as an example of this new research avenue.

From intervention studies, researchers could gain more direct, practical insights into actual work processes. Managers could profit by incorporating first-hand knowledge augmented by researchers’ expertise.

This article provides a systematic review of the relationship between conflict and innovation in the business context and practical implications thereof.

The purpose of this paper is to present the state-of-the-art in empirical research on constructive controversy in the context of business organizations and to outline strategic implications both for research and practical application.

Literature search on constructive controversy in relevant databases identified 33 empirical publications from 1980 to 2009. The paper analyzes and summarizes characteristics of the studies, methodological approaches, and empirical findings.

The literature review reveals that most studies are conducted in the industrial and service sector. Authors mostly apply a quantitative approach using interviews, experiments, and surveys. Empirical findings show that constructive controversy supports decision making, learning, interpersonal relationships, and productivity. In most cases goal interdependence is taken as independent variable.

There is a need for further consolidating the findings either by experimental verification or by field studies. A processual and longitudinal approach should be emphasized and the methodical repertory should be expanded by applying qualitative methods like observation. There is a need for expanding the scope of constructs and analyzing post-modern collaboration forms. Linking controversy to organizational processes like organizational learning would lead to a deeper understanding of innovation processes in organizations.

The implementation of the controversy procedure can support organizational processes like decision making, problem solving, learning, and innovation. This offers opportunities to expand the research field.

This article provides a systematic review on constructive controversy in the business context for the first time.

This paper explores how Selznick’s approach to leadership can inform contemporary organizational theory and research. Drawing on Selznick’s writing in Leadership in Administration and related works, we characterize organizations as simultaneously technical entities pursuing economic goals and value-laden entities pursuing non-economic goals arising from their members and their role in society. These two aspects of organizations are deeply intertwined and in continual tension with one another, and the essential task of leadership is to uphold both – protecting and promoting values while also meeting technical imperatives. To do so, leaders establish a common purpose that includes values and ideals not just technical imperatives, they create structures and practices that embody this purpose, and they make organizational decisions and personal behavioral choices that are consistent with this purpose. We consider each task of leadership in turn, showing how Selznick’s ideas enrich and extend contemporary research on competing institutional logics, organizational design, culture, and identity, leadership, and meaningful work.

The paper problematizes previous research on accountingisation, where the role of accounting in determining the scope of professional work is understood in relation to a professional/economic dichotomy and a model of episodic change. The purpose of this paper is to investigate everyday professional work in established new public management (NPM) settings, and proposes a new conceptual framework to analyze the role of accounting therein. The aim is to enable future investigations into how, when and where a situated “bottom line” emerges, by conceptualizing professional work as a process of calculation.

Qualitative data from case studies of two tertiary level geriatric organizations using observations of 33 employees and four interviews. Data related to patient discharge, and the management of the discharge processes, were analyzed.

Few visible trade-offs between distinctly professional or economic considerations were observed. Rather, the qualification of patients’ status and evaluation of their dischargeability centered on debates over treatment time. Time therefore operated as a situated “bottom line,” to which various other concerns were emergently linked in a process of calculation. Professional practitioners seldom explicitly evoke accounting concepts and technologies, but these were implicated in the ongoing translation of each patient into something temporarily stable, calculable and thus actionable for the professionals involved in their care. The study’s findings have implications for the conceptual understanding of professional work in established NPM settings.

Case study research is context-specific and the role of accounting in professional work will vary due to the professional groups and accounting technologies involved.

The study’s findings have implications for how to influence professional behavior through interventions in the existing landscape of accounting technologies. The possibility to change behavior through the introduction or removal of individual accounting technologies is questioned.

To date, research on the role of accounting in determining the scope of professional work has assumed a professional/economic dichotomy and studied episodic change linked to accounting-oriented reforms. This paper analyses the role of accounting as an on-going process with emergent boundaries between professional and economic considerations.

Nobody concerned with political economy can neglect the history of economic doctrines. Structural changes in the economy and society influence economic thinking and, conversely, innovative thought structures and attitudes have almost always forced economic institutions and modes of behaviour to adjust. We learn from the history of economic doctrines how a particular theory emerged and whether, and in which environment, it could take root. We can see how a school evolves out of a common methodological perception and similar techniques of analysis, and how it has to establish itself. The interaction between unresolved problems on the one hand, and the search for better solutions or explanations on the other, leads to a change in paradigma and to the formation of new lines of reasoning. As long as the real world is subject to progress and change scientific search for explanation must out of necessity continue.

The education of police executives has been a priority of criminal justice agencies for more than 40 years to address the need to professionalize law enforcement in America. Since the 1980s, programs for this purpose have existed, one of which is the California POST Command College. Command College is an academically oriented executive development program intended to “invest in the future” as its students – mid-career police managers – acquire the tools and skills necessary to be promoted to executive positions. This paper aims to answer the question, “Does the Command College achieve its intended goals?”

A survey instrument was used to obtain perspectives of recent graduates and of those who had graduated from the program more than four years before the survey. An assessment of the frequency of promotions to command and executive roles was completed, and an external academic assessment of the program’s curriculum was completed by a university.

Support for the program by graduates increased over time, graduates were promoted at a rate of three times higher than baseline averages for police managers and the program’s curriculum was vetted as being equivalent to graduate-level courses at the university level.

As its value is validated through this assessment, others can learn how they might better prepare their police executives for the future. No similar law enforcement program has been similarly assessed, so others may also learn ways to ensure they are achieving their intended outcomes from this example. Given the differences in other law enforcement leadership programs in terms of student selection and specific goals, direct comparisons would be limited, both by the program differences and the research design used by others as they work to validate their success in meeting their goals.

Although law enforcement executive education has existed since 1935, and leadership training programs for the police since 1982, no research has been conducted to validate the outcomes and impact of such programs on the graduates of such programs and their agencies.

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

Business improvement initiatives have benefit for both an organisation’s operational effectiveness and its knowledge acquisition capabilities. These have a synergistic effect upon the ability to gain and maintain competitive advantage. Among the multitude of approaches that can be adopted process mapping (PMapping) is widely used. The purpose of this paper is to examine the utilisation of PMapping for undertaking business process improvement and the resultant acquisition of knowledge among those that are involved in its performance and the subsequent use of process maps (PMaps).

Adopting the notion of " knowledge as knowing " and Activity Theory as the research framework, a four-year Participatory Action Research study of three organisations was conducted. Data were gathered through cyclically developed semi-structured interviews, on-site observation and instantaneously sampled field notes.

It finds that PMapping is a useful technique for conducting business process improvements and acquiring knowledge of organisations and their people. It also finds that PMaps are useful knowledge repositories that have value beyond aiding the development of improved business processes. Socialisation is a key determinant of knowledge coproduction and transfer. This study finds that it occurs in formal and informal modes between individuals engaged in PMapping.

The choice of PMapping technique may have significant influence upon the knowledge that is acquired by individuals and organisations during business process improvement initiatives. Future research should explore the relationship between PMapping methods, their knowledge-generative potential and the usability of the resultant PMaps.

Organisations undertaking business process improvement initiatives should take account of those factors that mediate its undertaking and its knowledge-generative potential. The objectives of improvement initiatives and of specific activities such as PMapping need to be carefully considered. Changes in objectives need clear communication and justification, and the purpose and benefit of such changes must be weighed against the potential detrimental effect that they may have upon the workforce. Inconsiderate goals setting and changing can lead to individuals coming under significant psychological and sociological pressures.

This research furthers the understanding of knowledge acquisition and business process improvement in non-manufacturing environments. It identifies the challenges involved in adopting PMapping as a business improvement tool. It also provides insight into the use of the tool as a technique for fostering knowledge acquisition in individuals.

To present the findings of a study which examined the application of knowledge management of subsidiaries of foreign oil and gas contracting companies in Malaysia.

The subsidiaries were examined on how engineering and project management knowledge was created, captured, stored, shared and protected. These processes were traced by looking at the organisational facets of culture and structure, human resource management, information and communication technology and parental control. Five companies formed the sample population. The multi‐case study approach was adopted to take into account the likely variability of the sample population. Data were collected and triangulated using postal questionnaires, face‐to‐face interviews and secondary sources.

Four subsidiaries were found to manage knowledge, albeit in varying ways. The fifth subsidiary was subjected to strong control by the parent to the extent that it had minimal knowledge base which thus obviated the need for knowledge management.

The one respondent‐per‐subsidiary approach may have led to possible response bias, although triangulation of data served to minimise the effect.

The subsidiaries of oil and gas contracting companies in Malaysia which have yet to manage their knowledge asset holistically should take note of their rivals which have been re‐defining competitiveness in this manner and should, therefore, react similarly.

This study highlights the strong influence the parent companies of oil and gas contracting companies have over the degree to which knowledge is dispersed to their subsidiaries and the manner in which the latter are permitted to manage their knowledge asset.