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Article
Publication date: 6 July 2021

Alan Felstead and Darja Reuschke

This paper has three aims: Firstly, it puts the pandemic-induced surge in homeworking into context by charting trends in homeworking in the UK since the early 1980s. Secondly, it…

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Abstract

Purpose

This paper has three aims: Firstly, it puts the pandemic-induced surge in homeworking into context by charting trends in homeworking in the UK since the early 1980s. Secondly, it examines what effect the growth in homeworking during the pandemic has had on employees' self-reported levels of productivity. Thirdly, it assesses whether the spike in homeworking is a flash in the pan or a permanent feature of the post-pandemic world.

Design/methodology/approach

The paper uses cross-sectional and longitudinal data taken from three nationally representative surveys of workers: (1) the Labour Force Survey (LFS), an official government survey carried out between 1981 and 2019; (2) a special module of the Opinions and Lifestyle Survey (OPN), also an official government survey, which has been run every week since the pandemic began in March 2020; and (3) the Understanding Society Covid-19 Study, an online survey of the same people interviewed on six occasions during 2020.

Findings

The recent surge in homeworking in the UK during the pandemic has been dramatic. Before 2020, it had taken almost 40 years for homeworking to grow by three percentage points, but its prevalence grew eight-fold virtually overnight as people were instructed to work at home if they can because of the pandemic. Despite theories and predictions to the contrary, employees reported that their productivity was not adversely affected. Seven out of ten employees said that they were able to get as much done while working at home in June 2020 as they were able to do six months earlier. By September 2020, this proportion had risen to 85%. However, around one in six homeworkers reported that their productivity had fallen.

Research limitations/implications

While there are solid theoretical reasons for the paper's findings, these data do not allow us to test all of the mechanisms involved. In addition, our outcome measure relies on employees' self-reports of how their hourly productivity changed when working at home and is not based on a direct measure of changes to output per hour. However, surveys of employers also suggest that, on average, productivity has not been reduced by the pandemic-induced surge in homeworking.

Social implications

This paper argues that a higher level of homeworking is here to stay. Nine out of ten employees who worked at home during the pandemic said that they would like to continue working at home when they did not have to. Furthermore, those keenest to continue working at home were the most productive, hence providing a business case for a sustained increase in the prevalence of homeworking after the pandemic has passed. Nevertheless, the experience of homeworking varies with those with higher domestic commitments reporting significantly lower levels of productivity.

Originality/value

There is an urgent need to investigate what effect enforced, as opposed to voluntary, homeworking has had on employee productivity. In addition, in order to decide whether continued homeworking should be encouraged or discouraged, policymakers and employers need to know what effect continuing with these arrangements is likely to have on employee productivity. This paper answers these questions using robust survey data collected in the UK throughout 2020, complemented by evidence taken from a variety of employer surveys.

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Information Technology & People, vol. 36 no. 5
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 24 November 2020

Alan Felstead

The purpose of this paper is to compare two ways of collecting job quality data in Britain using a common set of questions. One way is through a short quiz taken by a…

301

Abstract

Purpose

The purpose of this paper is to compare two ways of collecting job quality data in Britain using a common set of questions. One way is through a short quiz taken by a self-selected sample and completed by clicking on a web link www.howgoodismyjob.com. The other way is via an invitation to take part in a long-running survey of working life – the Skills and Employment Survey. The survey takes much longer to complete, is carried out face-to-face and is based on random probability principles.

Design/methodology/approach

To be content-comparable, the quiz uses tried and tested questions contained in recent waves of the Skills and Employment Survey. Each survey comprises a nationally representative sample of workers in Britain aged 20–65 years. However, the quiz is based on uncontrolled convenience sampling prompted, in large part, by a Facebook advertising campaign, whereas survey participants are randomly selected. In this paper, the authors compare the profile of respondents and their responses to these two different modes of data collection and therefore shine a light on any biases in the samples and differences in the results respondents report.

Findings

The paper shows that while the number taking in the quiz is impressive, participation in the quiz – unlike the survey – is heavily skewed. Weighting can be used to correct some of these sample selection biases. But, even then, the picture painted by the quiz and survey data varies with the quiz under-reporting the intrinsic quality of jobs, while over-reporting on the extrinsic rewards. This suggests that how job quality data are collected can have a strong influence on the results produced.

Research limitations/implications

The findings suggest that a number of biases are in operation, both in terms of those who take part and the answers they give. This makes comparison between data collected using radically different methods, at best, inadvisable and, at worst, misleading. Nevertheless, quizzes are a good way of engaging large numbers of people in public debates, gathering additional data, extending the reach of academic work and prompting action to improve working life. However, the limitation of this study is that it does not offer a true experiment of different ways of collecting the same data. The quiz and survey were, for example, not carried out at the same time, but were some 14 months apart.

Practical implications

Over 50,000 people took part in the quizzes reported in the paper and almost 1,300 investigated joining a trade union as a result. The reach of the quiz far exceeds the 3,306 people who took part in the Skills and Employment Survey 2017.

Originality/value

This paper focusses on how job quality data are collected and the consequences this has for the validity of the data gathered. This is a unique contribution to international debates about the measurement and monitoring of trends in job quality.

Details

Employee Relations: The International Journal, vol. 43 no. 3
Type: Research Article
ISSN: 0142-5455

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Publication date: 30 December 2004

Pat Allatt is Professor Emeritus of Sociology at the University of Teesside, U.K.Tim Dant is Senior Lecturer in Sociology at the University of East Anglia, U.K.Carolyn Dixon is a…

Abstract

Pat Allatt is Professor Emeritus of Sociology at the University of Teesside, U.K.Tim Dant is Senior Lecturer in Sociology at the University of East Anglia, U.K.Carolyn Dixon is a researcher and an independent artist.John Donnelly is Senior Lecturer in the Sociology and Criminology Division at the University of Northumbria, U.K.Alan Felstead is Professor of Employment Studies at the Centre for Labour Market Studies at the University of Leicester, U.K.Barbara Harrison is Professor of Sociology at the University of East London, U.K.Rosalind Hurworth is Director of the Centre for Program Evaluation within the Faculty of Education at the University of Melbourne, Australia.Nick Jewson is Senior Lecturer at the Centre for Labour Market Studies at the University of Leicester, U.K.John Martin is Principal Lecturer in Economic and Social History at De Montfort University, U.K.Ruth Martin was the Research Assistant for the “Asian Leicester” project.Sarah Pink is Senior Lecturer in the Department of Social Sciences at the University of Loughborough, U.K.Christopher Pole is a Reader in the Department of Sociology at the University of Leicester, U.K.Andrea Raggl is a Research Assistant in the Department of Teacher Education and School Research at the University of Innsbruck, Austria.Michael Schratz is Professor of Education at the Department of Teacher Education and School Research of the University of Innsbruck, Austria.Matt Smith is a Lecturer in the Sociology and Criminology Division at the University of Northumbria, U.K.Sally Walters is a Research Fellow at the Centre for Labour Market Studies at the University of Leicester, U.K.

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Seeing is Believing? Approaches to Visual Research
Type: Book
ISBN: 978-1-84950-211-5

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Article
Publication date: 1 August 1999

Alan Felstead, Harvey Krahn and Marcus Powell

For many years, the majority of workers in the industrialised West have shared a similar employment life‐course – one based on full‐time permanent work. However, over the last…

957

Abstract

For many years, the majority of workers in the industrialised West have shared a similar employment life‐course – one based on full‐time permanent work. However, over the last decade the number of such opportunities have started to decline and many more workers are participating in “non‐standard” forms of employment. Using data from the UK’s Labour Force Survey, and the Canadian General Social Survey, this paper traces the trends in “non‐standard” employment over the 1989 to 1994 period. The findings illustrate that, although the majority of workers are still in full‐time permanent jobs, an increasing proportion are engaged in “non‐standard” employment. The paper suggests that certain groups are more likely to be involved in “non‐standard” employment than others, and that increasingly these tend to be made up of workers at one end or other of the working age spectrum.

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International Journal of Manpower, vol. 20 no. 5
Type: Research Article
ISSN: 0143-7720

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Book part
Publication date: 30 December 2004

Alan Felstead, Nick Jewson and Sally Walters

Barthes (1977) famously argued that the meaning of an image does not become apparent until it is accompanied and explicated by text. Pictures are ambiguous, he suggests, and their…

Abstract

Barthes (1977) famously argued that the meaning of an image does not become apparent until it is accompanied and explicated by text. Pictures are ambiguous, he suggests, and their interpretation is dependent on words to specify and focus their multiple and uncertain meanings. However, it is also apparent that relationships between texts and images may take many different forms (Becker, 1981; Berger, 1972; Chaplin, 1994; Pink, 2001). Furthermore, for the social scientist, the texts that mediate the meanings of pictures come in two different forms and contexts. There are the words of respondents – captured by interviews, questionnaires and other research devices – and those of social science theory and analysis. Similarly, images may be generated by respondents, by researchers or derived from secondary sources by respondents or researchers. Thus, an examination of the methodological foundations of visual research in social science must address the varied and dynamic interrelationships between pictorial images, interview transcripts and theoretical interpretations, through which meaning is constructed rather than simply found. As Chaplin comments, sociologists make rather than take photographs (1994).

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Seeing is Believing? Approaches to Visual Research
Type: Book
ISBN: 978-1-84950-211-5

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Article
Publication date: 1 September 2000

Jonathan C. Morris

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and…

32113

Abstract

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.

Details

Management Research News, vol. 23 no. 9/10/11
Type: Research Article
ISSN: 0140-9174

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Book part
Publication date: 30 December 2004

Abstract

Details

Seeing is Believing? Approaches to Visual Research
Type: Book
ISBN: 978-1-84950-211-5

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Article
Publication date: 8 August 2022

Zahirah Mokhtar Azizi, James Cochrane, Niraj Thurairajah and Nurul Sakina Mokhtar Azizi

As remote working becomes increasingly popular, remote working could unlock new ways of working through digitisation. However, the construction sector has been slow to adopt…

699

Abstract

Purpose

As remote working becomes increasingly popular, remote working could unlock new ways of working through digitisation. However, the construction sector has been slow to adopt digitisation in its processes, making digitisation difficult to assess whether this affordance may be well received and the current capabilities of digitisation to achieve this effectively. The purpose of this paper is to investigate the interest in remote working amongst construction sector personnel and to examine the factors affecting remote working through digitisation affordances.

Design/methodology/approach

Based on a case study of one of the largest contractor firms in the United Kingdom, an online questionnaire survey was used to collect responses from 125 construction professionals. Statistical package for the social sciences (SPSS) was used to do basic statistical analysis on the results.

Findings

The findings show that there is a general appetite for remote working on a flexible basis where a mix of “on-site” and “off-site” arrangement was deemed practical. This could potentially unlock significant time and cost savings as well as productivity gains. The main factors affecting remote working were the availability of interconnected systems allowing efficient communication and digital infrastructure that enable automated processes.

Research limitations/implications

The research is limited to a large contractor company and may not be appropriate for small and medium-sized companies. The findings may benefit organisations to evaluate the practical needs of ensuring effective remote working in the construction industry and unlocking efficiencies.

Originality/value

The paper adds value to understanding the affordances and constraints of digitisation for remote working from the perspective of construction professionals.

Details

Built Environment Project and Asset Management, vol. 13 no. 1
Type: Research Article
ISSN: 2044-124X

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Article
Publication date: 13 November 2023

Urmila Jagadeeswari Itam and Uma Warrier

Teleworking, working from home and flexible work have gained popularity over the last few years. A shift in policies and practices in the workplace is required owing to the…

1725

Abstract

Purpose

Teleworking, working from home and flexible work have gained popularity over the last few years. A shift in policies and practices in the workplace is required owing to the COVID-19 pandemic accelerating current trends in work-from-everywhere (WFE) research. This article presents a systematic literature review of WFE research from 1990 to early 2023 to understand the transformation of the field.

Design/methodology/approach

The Web of Science database was used to conduct this review based on rigorous bibliometric and network analysis techniques. The prominence of the research studied using SPAR-4-SLR and a collection of bibliometric techniques on selected journal articles, reviews and early access articles. Performance and keyword co-occurrence analysis form the premise of cluster analysis. The content analysis of recently published papers revealed the driving and restraining forces that help define and operationalize the concept of WFE.

Findings

The major findings indicate that the five established and accelerated trends from cluster analysis are COVID-19 and the pandemic, telework(ing), remote working, work from home and well-being and productivity. Driving and restraining forces identified through content analysis include technological breakthroughs, work–life integration challenges, inequality in the distribution of jobs, gender, shifts in industry and sector preferences, upskilling and reskilling and many more have been published post-COVID in the restraining forces category of WFE.

Practical implications

A key contribution of this pioneering study of “work from everywhere” is the linking of the bibliometric trends of the past three decades to the influencing and restraining factors during the pandemic. This study illustrates how WFE could be perceived differently post-COVID, which is of great concern to practitioners and future researchers.

Originality/value

A wide range of publications on WFE and multiple synonyms can create confusion if a systematic and effective system does not classify and associate them. This study uses both bibliometric and scientometric analyses in the context of WFE using systematic literature review (SLR) methods.

Details

International Journal of Manpower, vol. 45 no. 1
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 1 April 1999

Emily Boyle

Research has confirmed that franchise systems may change over their lifetime. It is argued that changes to franchise systems may be the result of changes in the level of…

2727

Abstract

Research has confirmed that franchise systems may change over their lifetime. It is argued that changes to franchise systems may be the result of changes in the level of uncertainty they face in their environments. It therefore examines the developments that have occurred both in the state of the environment and the nature of the franchise systems of one group of traditional franchisors in Britain – namely, the oil companies’ petrol retailing networks – over the past 20 years in order to assess the validity of this view and to shed some light on the long‐term developments of traditional franchises. In particular it considers whether increasing environmental uncertainty encourages traditional franchisors to adopt the characteristics of business format franchise agreements in order to tighten their control over their franchisees.

Details

Journal of Consumer Marketing, vol. 16 no. 2
Type: Research Article
ISSN: 0736-3761

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