Dessy Harisanty, Nove E. Variant Anna, Tesa Eranti Putri, Aji Akbar Firdaus and Nurul Aida Noor Azizi
This study investigates the level of artificial intelligence (AI) awareness among library leaders, practitioners and scientists of Indonesian academic libraries to elucidate the…
Abstract
Purpose
This study investigates the level of artificial intelligence (AI) awareness among library leaders, practitioners and scientists of Indonesian academic libraries to elucidate the benefits of AI implementation and its necessary infrastructure and challenges.
Design/methodology/approach
The study adopted a purposive sampling technique to select the 38 participants and thematic analysis to analyze the data, identifying eight themes: understanding of AI, AI adoption, benefits of AI, competencies needed to support AI, facilities to support AI, factors supporting AI adoption, AI-inhibiting factors and expectations of AI.
Findings
Different viewpoints provided full awareness among library stakeholders and sufficient information to begin AI initiatives in Indonesian libraries as leaders, practitioners and scientists had a favorable, open and encouraging outlook on AI.
Research limitations/implications
The study does not investigate variations in perspectives between the participants, but it examines their understanding of AI and elaborates the results into the concept of an intelligent library. Moreover, this study only uses samples from academic libraries.
Practical implications
Libraries can take these results into consideration before implementing AI, especially in technology and facilities, librarian competency with regard to AI and leadership roles in AI projects.
Social implications
Library boards and library associations can use this research as a source to create guidelines about AI implementation in academic libraries.
Originality/value
The study addresses the gap in the research on university libraries' readiness and awareness to implement AI, especially in developing countries.