Ahmed Albulushi and Sadiq Hussain
This paper aims to detail the human resource management practices that have helped Majan College, Oman, to win a string of prizes for total quality management.
Abstract
Purpose
This paper aims to detail the human resource management practices that have helped Majan College, Oman, to win a string of prizes for total quality management.
Design/methodology/approach
The paper outlines the characteristics of four main leadership styles – transformational, authoritarian, participative and delegative – and describes the benefits the college has gained by, in the main, practicing transformational leadership.
Findings
The paper shows that, when transformational leadership is practiced, team members believe that their leaders care about them as people, rather than as a means to an end; leaders pay close attention to team members' need for achievement and personal growth, creating an environment in which team members feel that they are pursuing meaningful goals; and leaders gain credibility and respect by “walking the talk”.
Practical implications
The paper provides useful information on the advantages and disadvantages of various leadership styles, when practiced in an academic environment.
Originality/value
The paper reveals that other leadership styles also have their part to play. In particular, authoritarian leadership can help when there is an urgent need to: ensure tasks are completed on time and within the financial budget; meet accreditation and quality requirements; and meet student needs.