Jeff Gold, Tony Oldroyd, Ed Chesters, Amanda Booth and Adrian Waugh
This paper seeks to show appreciation for the collective endeavour of work practices based on varying degrees of dependence, interdependence and mutuality between at least two…
Abstract
Purpose
This paper seeks to show appreciation for the collective endeavour of work practices based on varying degrees of dependence, interdependence and mutuality between at least two people. Such dependencies have to be concerned with how talent is used and how this use is an interaction between people, a process called talenting. The aim of this paper is to provide a method to explore talenting.
Design/methodology/approach
The paper provides a brief overview of recent debates relating to talent management (TM). This paper argues that TM seldom pays attention to work practices where performance is frequently a collective endeavour. A mapping method is explained to identify work practices and obtain narrative data. This paper provides a case to explore talenting in West Yorkshire Police.
Findings
In total, 12 examples are found and 3 are presented showing the value of various forms of dependency to achieve outcomes.
Research limitations/implications
TM needs to move beyond employment practices to work practices. There is a need to close the gap between traditional TM employment practices, usually individually focused, and work practices which are most likely to require a collective endeavour.
Practical implications
There needs be ongoing appreciation of talenting to add to TM activities.
Social implications
This paper recognises a more inclusive approach to TM based on work performance.
Originality/value
This paper, to the best of the authors’s knowledge, is probably the first enquiry of its kind.
Details
Keywords
Adrian Heng Tsai Tan, Birgit Muskat and Anita Zehrer
The purpose of this paper is to identify and synthesize major streams of research on quality of student experience in higher education, to present an agenda for future research.
Abstract
Purpose
The purpose of this paper is to identify and synthesize major streams of research on quality of student experience in higher education, to present an agenda for future research.
Design/methodology/approach
The paper presents a systematic review of research published in high-quality journals during the period 2000 to 2014 in the areas of quality of student experience and higher education.
Findings
Findings highlight current research trends on the quality of student experience in higher education. Results show five prevailing research streams: exploration of learning experience; exploration of student experience; gender differences in assessment of higher education experience; improvement in quality of student experience; and student satisfaction with higher education experience.
Research Limitations/implications
The identification of the five research streams provides the basis for a synthesis of key issues identified within each research stream. In addition, the identification of purposes and limitations in existing research supports attempts to address issues of the quality of student experiences in higher education.
Practical Implications
Literature currently portrays the quality of student experience as a student-centric idea. Together with the purposes and limitations identified in existing research, the paper proposes an agenda for future research that increases the variety of research streams to provide a deeper understanding of the student experience and to enhance the delivery of quality in higher education.
Originality/value
The findings contribute to the research scene by providing important insights in terms of the current trends and focus of existing research in the area of quality of student experiences in higher education.
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Keywords
“Frankly,” said the Doctor, “I can think of no occasion that fills me with greater detestation than a display of competitive athletics.”
Traditionally, physical education has no place in technical education. Until recently it was quite disregarded and there are still thousands of teachers in FE (of all persuasions…
Abstract
Traditionally, physical education has no place in technical education. Until recently it was quite disregarded and there are still thousands of teachers in FE (of all persuasions) who fail to see what purpose it serves and what relevance it has to the needs of their students. Its only value in their eyes is that, like English and Social Studies, it breaks up the poleaxing slabs of work that form the part‐time students' day. This prejudice is widely held in industry by all except the most enlightened. Industry's view is refreshingly direct. If they are paying for a lad to continue his studies and make himself more useful to them, then PE is an irrelevance. It used to be the same with English, of course.
Martin A. O’Neill and Adrian Palmer
This paper addresses the issue of service quality evaluation within the higher education sector and stresses the need to develop measures that are both psychometrically and…
Abstract
This paper addresses the issue of service quality evaluation within the higher education sector and stresses the need to develop measures that are both psychometrically and practically sound. The paper argues that recent debate surrounding the development of such measures has been too strongly geared toward their psychometric performance, with little regard for their practical value. While the paper supports the need to develop valid, reliable and replicable measures of service quality, it is suggested that educators must not lose sight of the original purpose for which these measures were designed, i.e. their practical value in informing continuous quality improvement efforts. It critiques the use of disconfirmation models and reports on a study of students’ perceptions of quality using importance‐performance analysis (IPA). The technique allows specific failings in the quality of support issues to be identified and their importance to a quality improvement programme assessed.
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Although there is an abundance of literature dealing with the techniques of work with offenders and offender‐patients, less attention has been paid to alternative and additional…
Abstract
Although there is an abundance of literature dealing with the techniques of work with offenders and offender‐patients, less attention has been paid to alternative and additional means of invoking empathy and insight into behaviours that often produce anxiety, confusion and, on occasion, abhorrence. This article attempts to redress the balance.
WHETHER the political pendulum is to swing in the direction of the Right or not in the coming year we do not know. Local electors are not the only key to national ones whatever…
Abstract
WHETHER the political pendulum is to swing in the direction of the Right or not in the coming year we do not know. Local electors are not the only key to national ones whatever politicians may argue. That there will be a move towards that direction is probable as our people tire of the monotonies of any government. Any change will not affect libraries greatly at present as the world problems are too pressing to allow any practical discussion of domestic ones. Our only fear is that “economy” may become a cry, which means, of course, the lopping of things which are educational, cultural and otherwise not money‐making and it is only too probable that public libraries and indeed other libraries might suffer from the modern equivalent of the Geddes axe which some are hopefully expecting. On the other hand the strength of the organizations which control wages from below is such that the disastrous “cuts” of the first Geddes experiment are not likely to be repeated. And on wages the whole of our financial tructure rests. Moreover libraries have now assumed the right to exist in adequate condition and to displace them may not be so easy as it was thirty years ago; but, nevertheless on vigilance our safety still depends. The conditions are not likely at present to be propitious to any real advance. The much‐desired new Library Bill is being drafted—and should be—but its hearing does not seem imminent; the chances of building new libraries are bleak, and even repairs are to some librarians a nightmare. Confronting all these conditions is the greatly increased use of libraries which is reflected in every kind of public, university, national and commercial library. This strengthens faith in the future in spite of the immediate prospect.
The first consequence of the admonition (see page 34 quickly!) from the Persons of Wembley, that it is objectionable to seek to entertain or amuse you, is that I have spent 45…
Abstract
The first consequence of the admonition (see page 34 quickly!) from the Persons of Wembley, that it is objectionable to seek to entertain or amuse you, is that I have spent 45 minutes of a bright Boxing‐Day morning wondering how the hell to begin this column. Then I reflect that the only effective cure for women's libbery is a happy sex‐life, and I raise a glass to the abolition of earnestness, to the defenestration of unisexuality, and to the abomination of wopersons in 1983. ‘Sexism’‐blathering dotties steer well clear of me this unfolding year!
AT this time of the year librarians take their holidays. They will need the break this year as much as in any year since the end of the war. There are many problems to be faced in…
Abstract
AT this time of the year librarians take their holidays. They will need the break this year as much as in any year since the end of the war. There are many problems to be faced in the autumn and winter, among them the continuous rising prices of everything, and the diversion of public funds to rearmament, which must have some repercussions upon the library service. Whether it is yet a fact that the pound is worth little more than five shillings in real money, we are not prepared to say, but it is certain that every cost has increased, and is continuing to increase. Especially is this so in connection with book production and bookselling; even, as our correspondent on another page suggests, in some cases the royalties of authors are in jeopardy. How far this will go it is impossible to say. At the same time the rates everywhere promise to increase still further, and in spite of the advances, it is unlikely that libraries will be exempt from the stringencies of the time. Such predictions have, however, been frequently contradicted by our past experience. Some of the real advances libraries have made have seemed to be the direct result of bad times. This is hardly a holiday meditation, but we think our readers will need all the physical and mental refreshment they can get before they face the possibilities that may follow.