Cyrill Julian Kalbermatten and Adrian Ritz
The purpose of this paper is to study the relationship between the attitudes of principals, municipality-specific aspects of reform implementation, and principals’ resistance to…
Abstract
Purpose
The purpose of this paper is to study the relationship between the attitudes of principals, municipality-specific aspects of reform implementation, and principals’ resistance to change.
Design/methodology/approach
The collected data are based on a multi-level structure. The levels of analysis are at the school level (school principal) and at the municipality level. Therefore, the research question posed in this study is examined using a quantitative multi-level analysis.
Findings
The results show that both the personal attitudes of school principals and adjustments made by the school presidency of the municipality affect the school principals’ willingness to change.
Research limitations/implications
The study’s focus on schools limits the ability to generalize the results to apply to other organizations. Nevertheless, schools are an important object of study for change management research because they share crucial organizational characteristics with other organizations in the public sector.
Originality/value
Studies that have looked at the change reactions of leaders in the public school sector have rarely examined individual and collective factors together. We focus on both, since the municipalities in many countries have a certain amount of leeway in implementing reforms, meaning that their involvement is of central importance for a successful change process.
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Daniela Schädeli and Adrian Ritz
This article investigates different terms and concepts of paradox dimensions in Public Administration because these terms are often used interchangeably. The aim is to reveal the…
Abstract
Purpose
This article investigates different terms and concepts of paradox dimensions in Public Administration because these terms are often used interchangeably. The aim is to reveal the theoretically based macro-level concepts and establish a common ground for a shared dialogue about managing paradoxes in the field.
Design/methodology/approach
This article uses a complementary review approach. First, a systematic literature review is executed to identify the macro-level paradox concepts and to capture their theoretical common ground. Second, the problematizing literature review aims to reflect Public Administration literature with literature from outside the field, mainly from Organization Studies and General Management.
Findings
For the most part, the macro-level paradox concepts in Public Administration are used to illustrate the context or situation of another research topic, rather than as standalone theories to be conceptually or empirically explored. In 63 out of 589 articles, we found a theoretical definition of the mentioned macro-level paradox concept. This definition refers mainly to the sources of paradoxical situations and focuses less on the decisions and reactions thereto. Based on the review findings, an analytical model for the management of paradoxical situations in the public sector is provided and applied, followed by recommendations for further research.
Originality/value
This article aims to combine the macro-level paradox concepts in Public Administration with the insights of Paradox Theory and reveals that paradoxes could be a core topic in the field. Scholars in Public Administration could approach paradoxical situations from their own perspective while simultaneously strengthening the field’s identity by encouraging multiperspectivity.
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Nicolai Petrovsky and Adrian Ritz
A growing body of literature points to the importance of public service motivation (PSM) for the performance of public organizations. The purpose of this paper is to assess the…
Abstract
Purpose
A growing body of literature points to the importance of public service motivation (PSM) for the performance of public organizations. The purpose of this paper is to assess the method predominantly used for studying this linkage by comparing the findings it yields without and with a correction suggested by Brewer (2006), which removes the common-method bias arising from employee-specific response tendencies.
Design/methodology/approach
First, the authors conduct a systematic review of published empirical research on the effects of PSM on performance and show that all studies found have been conducted at the individual level. Performance indicators in all but three studies were obtained by surveying the same employees who were also asked about their PSM. Second, the authors conduct an empirical analysis. Using survey data from 240 organizational units within the Swiss federal government, the paper compares results from an individual-level analysis (comparable to existing research) to two analyses where the data are aggregated to the organizational level, one without and one with the correction for common-method bias suggested by Brewer (2006).
Findings
Looking at the Attraction to Policy-Making dimension of PSM, there is an interesting contrast: While this variable is positively correlated with performance in both the individual-level analysis and the aggregated data analysis without the correction for common-method bias, it is not statistically associated with performance in the aggregated data analysis with the correction.
Originality/value
The analysis is the first to assess the robustness of the performance-PSM linkage to a correction for common-method bias. The findings place the validity of at least one part of the individual-level linkage between PSM and performance into question.
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In light of the challenge to attract skilled employees in times of dwindling labour supply, the purpose of this paper is to investigate how motivational person-job fit influences…
Abstract
Purpose
In light of the challenge to attract skilled employees in times of dwindling labour supply, the purpose of this paper is to investigate how motivational person-job fit influences the preference for a job. Using a model based on prospect theory, person-job fit is operationalised on three motivational dimensions: extrinsic, enjoyment-based intrinsic, and prosocial intrinsic motivation. Public service motivation (PSM) is theoretically integrated into the model’s dimensions and conceptualised as a fuzzy subset thereof. Within the model, job seekers evaluate their fit with various jobs by comparing their personal motives to the jobs’ motivational incentives, compiling a preference order.
Design/methodology/approach
The model was tested using a completely randomised vignette experiment. In all, 102 master’s students had to indicate their preference among various randomly selected job vignettes. Certain vignettes presented to experimental group (EG) subjects were individually manipulated to provide either very good or very poor person-job fit. The manipulation’s effect on vignette preference was analysed using logistic regression.
Findings
EG subjects significantly preferred both well-fitting and random vignettes over misfitting ones. No significant preference was found comparing well-fitting and random vignettes. Coherent with prospect theory, the deterring effect of misfit appears to be stronger than the attraction effect of good fit, supporting the model.
Originality/value
Most previous research on motivational person-job fit focused on a single factor (e.g. PSM) when predicting job preference. This study, in contrast, incorporates multiple motivational dimensions, capturing that individuals usually pursue mixed motives.
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Examines the problems of rent review for all parties involved withreference to recent case law. Summarizes that recent decisions haveupheld the principle that the tenant pays for…
Abstract
Examines the problems of rent review for all parties involved with reference to recent case law. Summarizes that recent decisions have upheld the principle that the tenant pays for what he actually receives, subject to clear words to the contrary in the rent review provision, although this certainty has been eroded in cases involving problems of construction, which have been decided in a way apparently contrary to the above principle.
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Reports on corporate governance, suggesting there are some seriousissues of concern. Examines the relationship between major economicproblems and governance issues. Considers the…
Abstract
Reports on corporate governance, suggesting there are some serious issues of concern. Examines the relationship between major economic problems and governance issues. Considers the recommendations of the Cadbury Committee. Concludes that improvements in the standards of corporate governance must continue, and this will contribute to improvement in the long‐term performance of United Kingdom companies.
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This paper is the genesis for robots and robotic technology and their introduction to the Caribbean Academic library community. This paper aims to explore the specific areas that…
Abstract
Purpose
This paper is the genesis for robots and robotic technology and their introduction to the Caribbean Academic library community. This paper aims to explore the specific areas that this technology can improve as well as their adaptability and dynamic yet multifaceted nature it possesses.
Design/methodology/approach
A thorough assessment of literature was done of all developed libraries that are employing the services of robots and robotic technology in their daily operations. Additionally, a meticulous analysis was done of all Caribbean Libraries that have explored, are currently exploring or actively explored the implementation of robots and robotic technology for effective use in their libraries.
Findings
Seamless functionality as well as the reduction of mundane repetitive tasks by library staff is at the fore. Efficacy and heightened levels of accuracy are also found to be a great factor for implementation as well as speed of retrieval and offsite storage are further benefits to the implementation of robots and robotic technology.
Research limitations/implications
This research primarily assessed material on robotics and robotic technology that offers unprecedented efficacy and accuracy in the processing of information and tasks assigned as well as smooth location and retrieval of library material resulting in reduction in wait time for all library users.
Originality/value
To the best of the author’s knowledge, this paper is the first of its kind and is intended to trigger a “light bulb” in the minds of decision-makers and managers of Library spaces as to the potential robots and robotic technology has on fostering greater levels of efficacy in certain key areas of libraries and help improve user services while adding to the theoretical body of knowledge available in the field on this fast rising area.
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Santus Kumar Deb, Shohel Md. Nafi and Marco Valeri
This paper aims to measure the intention to use digital marketing strategies to enhance the performance of tourism business as well as the extent of digital renovation…
Abstract
Purpose
This paper aims to measure the intention to use digital marketing strategies to enhance the performance of tourism business as well as the extent of digital renovation applications in tourism for sustainable business in a new normal era.
Design/methodology/approach
This paper is an insight from the existing relevant literature on the tourism business from time immemorial. The conceptual framework of this study is designed based on previous studies of digital marketing practices for tourism businesses. Furthermore, data were collected from 270 respondents, of which the valid response rate is 72.97%. Partial least square (PLS)-structural equation modeling (SEM) is used to validate the conceptual framework and hypotheses testing.
Findings
Among the nine hypotheses path, seven were supported. This study result shows that perceived usefulness, perceived ease of use, social media marketing and tourism business performance are critical factors for adopting digital marketing in tourism. Thus, tourism service providers' intention has a positive impact to meet the expectation of tourists and adoption of digital marketing.
Research limitations/implications
The study's results will assist tourism researchers and service providers in understanding an authentic relationship between digital practices of tourism business and tourist satisfaction. In addition, the legacy of tourism business through digital marketing empowers the owner and community.
Originality/value
The study is the first to explore the relationship between tourism business performance and digital marketing during the new normal era for the empowerment of local community and expanded business in tourism sector.
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Michael Messenger, Roger Jones, Bob Usherwood, Frank Windrush, Kenneth Whittaker, Paul Sykes, Alan Duckworth and Alan Day
WHAT is this thing called… accountability?