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This study seeks to examine the existence of records professionals and their role in Malaysian organizations.

The study compares case studies done in six government‐controlled companies. Interviews were conducted with the persons handling the records and information (including records in electronic environment) in the organizations. The interviews were then transcribed and analyzed manually to obtain the comparative data from each case.

The findings indicate that there are no “real” records professionals in Malaysian organizations. The responsibility and accountability of documenting and managing the organizations' records are dispersed and decentralized. Records managers as a profession are not established within the Malaysian organization structures. Generally there is no specific position of “records manager” in Malaysian organizations. However, the “archivists” are confined at the National Archives and there are no such positions at any of the case organizations studied.

The study selected six of the government‐controlled companies.

Findings and discovery of the study are significant in confirming that Malaysian organizations (both public and private) are taking their records management responsibilities very unconscientiously with little understanding and support from the top management. They have yet to realize the risk their organizations are facing for non‐compliance to records management standards and practices.

The study confirms the non‐existence of the records professional's position in the formal structures of Malaysian organizations. Though their roles and responsibilities are vital in the management and protection of records to support the business delivery of the organizations, their functions are carried out without due recognition to the profession.

The purpose of this paper is to attempt to establish a framework for managing trusted records in the electronic environment.

The study collates the criteria required to manage trusted electronic records through the available literature and best practice and tests these on experts through an opinion survey. The study was done via email inviting 40 selected experts (18 participated), known in the fields of records and archives management all over the world, to respond to a structured framework of managing electronic records.

The findings indicate that the experts are unanimously agreed that the five main contexts, namely governance, recordkeeping, archival, technological, skills and competency, serve as an audit list providing the trusted environment for managing records in the electronic environment.

The collation of the criteria for trusted electronic records management, based on available literature and best practice in the field, may not be exhaustive as new literature on the latest information and knowledge, debates and practices continues to emerge throughout the records and archives community.

The study's findings are significant in confirming that the criteria collated are highly recommended and crucial in ensuring the reliability, authenticity, integrity and long term accessibility of electronic records.

The study establishes the elements in building trusted management of electronic records. This framework provides a basis for good records management practices to ensure that electronic records are to be managed in an efficient and consistent manner. This is vital for the long‐term preservation of those records with continuing value or as the evidence of transactions and the accountability that the records held for their current use.

The purpose of this paper is to examine the effectiveness of a specific library portal at the University of Technology MARA based on the opinions of students in the Faculty of Information Management.

The paper is survey based; 400 self‐administered questionnaires were sent out to students of Faculty of Information Management, University of Technology MARA.

In terms of information quality assessment, respondents had indicated that the library portal met their expectations. All the information quality attributes, namely completeness, comprehensiveness, accuracy, timeliness, reliability and appropriateness of format were rated highly by users. Equally important to information quality is systems quality and service quality. When asked to evaluate the systems quality aspect of the library portal, respondents have also rated highly.

The paper utilizes effective existing methods to determine portal effectiveness. It provides a study of only one portal, however, and as such the results are indicative only of the views of one group of students using the portal.

This paper offers a snapshot of a library portal and the opinions of users as regarding its effectiveness and would be of value to digital library researchers, or others interested in library portal effectiveness or design.

This study intends to examine these misconceptions in a bid to reaching a valid conclusion. More importantly, this study intends to elicit information from instructors and preservice teachers on their experiences, successes and challenges on the sudden switch from flipped classroom to emergency remote online teaching.

The study adopted a qualitative research design and the main focus of this research design which was is a form of exploratory research design was to understand the reasons opinions and viewpoints of a particular group of people concerning a situation. This paper deems this research design fit for eliciting relevant information from instructors and preservice teachers on their opinions and perceptions on the sudden shift from flipped classrooms to emergency remote online teaching during the previous semester. Data collection for this study was carried out through the use of focus group discussions where participants were asked questions based on the objective of the study.

The present findings confirm that the mode of instruction delivery was not online teaching rather emergency remote online teaching. Another conclusion that was drawn was with regards to training, use of resources and issues of measurement and evaluation. The study summarized that there was little or no training for the teaching staff before the switch to EROT as instructors were only given guidelines on what to do to implement their lesson plans.

Emergency remote online teaching is a newly emerging approach to lesson delivery, especially in an emergency situation. This study elaborates more on this new dimension of teaching and future prospects as well.

The purpose of this paper is to assess the sustainability levels in terms of sustainability practices amongst public-listed property companies in Southeast Asia.

The websites and annual reports for each company were assessed to determine the level of sustainability practices amongst property companies in Southeast Asia. Their sustainability strategies were then rigorously assessed by using a scorecard which assesses sustainability levels based on related issues.

The results show that green or sustainable property development in Southeast Asian countries remains at a moderate level. There is still much room for improvement to enhance the level of green attributes in property development.

This paper only assesses property development companies in five Southeast Asian countries; namely, Singapore, Malaysia, Thailand, Indonesia and the Philippines.

Given the increasingly significant sustainability issues – especially amongst international property development players, this paper attempts to deliver better informed investment and decision-making ideas for sustainable property developments.

The purpose of this study is to examine the factors that influence people’s behaviour in paying zakat, explore their perceptions of the institutions, examine the factors that influence their trust and analyse the impact of trust on their behaviour in paying zakat to the institutions.

A questionnaire was distributed to 740 potential Zakat payers in the Federal Territory, Malaysia. In designing the questionnaire, a systematic literature review, focus group discussions and pilot study were conducted. Descriptive analysis and partial least squares structural equation model were used with SmartPLS software.

The result shows that trust, intention to pay zakat and age of the respondents have statistically significant impacts on people’s behaviour to pay zakat through institutions. Intention to pay zakat is influenced by attitudes, subjective norms and perceived behavioural control. In addition, the main common concerns expressed were lack of awareness of the importance of paying zakat, lack of transparency in zakat administration, especially in collection and distribution, and inefficiency in administration and distribution. Moreover, trust in the institutions could be established if the institution is able to fulfil its mission of collecting and distributing zakat to the entitled Asnaf and improve their welfare, as trust not only has a direct impact on people’s behaviour, but also strengthens people’s intention and influences their behaviour to pay zakat to the institutions.

This study focuses on a specific geographical area and zakat institution; hence, the study’s generalisability is limited. The use of self-reported and cross-sectional data may introduce bias and fail to capture the dynamic change of trust, intention and behaviour across time. The proposed solution of leveraging digital platforms may provide numerous hurdles and obstacles for adoption by the zakat institution.

This study shows the significant role of trust in influencing people’s intentions and behaviour in supporting organisations. Therefore, it can serve as an indicator of the performance or success of a particular institution. Thus, there is a need to find strategies to gain people’s trust by improving their ability, integrity and benevolence in performing their tasks.

Partnering has been introduced to the construction field to improve project delivery efficiency. However, little research outlines the factors influencing the intention to form partnerships. This paper aims to investigate the relationships between attitude, subjective norm perceived behavioural control (PBC) and intention to form partnering, as well as to elicit behavioural, normative and control beliefs regarding partnering formation. The study also examines the relationships between these beliefs and their respective constructs within the Theory of Planned Behavior (TPB) framework.

In order to achieve these objectives, a two-stage approach was employed. First, a belief elicitation study (BES) involving 20 construction industry professionals was conducted to elicit salient beliefs. Subsequently, a TPB survey was administered to 99 contractors from grades G4 to G7. Partial Least Square analysis assessed the factors influencing the intention to form partnering.

The results supported six hypotheses, while six others were unsupported. Perceived usefulness significantly influenced attitude towards intention to form partnering, followed by attitude itself, which also significantly influenced intention. The project management team and sole proprietors had significant effects on the subjective norms, while facilitating conditions and consensus on appropriation significantly affected PBC.

This research contributes to the existing literature by providing empirical evidence on the role of intention in partnering formation. Moreover, by applying the BES, this research extends the TPB model of intention to form partnering in construction projects, offering valuable insights for future research and practice.

This study investigates the relationships between attitude, subjective norm PBC and intention to form partnering, as well as to elicit behavioural, normative and control beliefs regarding partnering formation. The study also examines the relationships between these beliefs and their respective constructs within the TPB framework.

This study aims to investigate the effect of brand authenticity on consumer brand loyalty in the Pakistani frozen food industry sector in the light of the stimulus-organism-response (SOR) theory.

The quantitative approach utilized a survey questionnaire to acquire customers’ perceptions. A simple random technique was used to collect data. About 255 questionnaires were analysed, and the response rate was 72.86%. The measurement and structural model were constructed through Smart PLS-4 and fsQCA.

The findings indicated that brand authenticity positively affects brand loyalty in the Pakistani frozen food industry. Results further proved that brand involvement has a full mediation effect, fsQCA supports the same results, and customer satisfaction has a partial mediation effect. These findings offer valuable insights into the frozen food industry in Pakistan and other countries, allowing them to create successful tactics to engage customers and foster brand loyalty. The findings reveal the complexity and ever-changing nature of how consumers assess brand authenticity in the frozen food industry.

These findings also have implications for the frozen food business’s marketing and brand positioning strategies, particularly its utilization of brand authenticity to attract and retain consumers.

This is the first paper in the frozen food sector from the perspective of brand authenticity.