Adel M. AL‐ Rasheed and Farid M. AL‐ Qwasmeh
The paper explores the role of the strategic partner in the Management Development (MD) process at Jordan Telecom (JT) by surveying the attitudes of 243 Jordanian managers and by…
Abstract
The paper explores the role of the strategic partner in the Management Development (MD) process at Jordan Telecom (JT) by surveying the attitudes of 243 Jordanian managers and by testing the relevant hypothesis. The findings reveals that the strategic partner contributes to the development of Jordanian managers' skills in areas such as time management, performance appraisal, job design and communications and cooperation. A limited significant impact of relevant demographic and managerial factors on managers' attitudes towards their MD and strong corelational relationships among MD dimensions are also revealed through the findings. The conclusions highlight the positive outcomes and implications of the strategic partnership at JT. The recommendations emphasized the need for further partnerships in Jordan because of their influential effects on Jordanian businesses.
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Rashmi Ranjan Panigrahi, Avinash K. Shrivastava and Sai Sudhakar Nudurupati
Effective inventory management is crucial for SMEs due to limited resources and higher risks like cash flow, storage space, and stockouts. Hence, the aim is to explore how…
Abstract
Purpose
Effective inventory management is crucial for SMEs due to limited resources and higher risks like cash flow, storage space, and stockouts. Hence, the aim is to explore how technology and know-how can be integrated with inventory practices and impact operational performance.
Design/methodology/approach
The basis of the analysis was collecting papers from a wide range of databases, which included Scopus, Web of Science, and Google Scholar. In the first phase of the process, a search string with as many as nine related keywords was used to obtain 175 papers. It further filtered them based on their titles and abstracts to retain 95 papers that were included for thorough analysis.
Findings
The study introduced innovative methods of measuring inventory practices by exploring the impact of know-how. It is the first of its kind to identify and demonstrate how technical, technological, and behavioral know-how can influence inventory management practices and ultimately impact the performance of emerging SMEs. This study stands out for its comprehensive approach, which covers traditional and modern inventory management technologies in a single study.
Research limitations/implications
The study provides valuable insights into the interplay between technical, technological, and behavioral know-how in inventory management practices and their effects on the performance of emerging SMEs in Industry 5.0 in the light of RBV theory.
Originality/value
The RBV theory and the Industry 5.0 paradigm are used in this study to explore how developing SMEs' inventory management practices influence their performance. This study investigates the effects of traditional and modern inventory management systems on business performance. Incorporating RBV theory with the Industry 5.0 framework investigates firm-specific resources and technological advances in the current industrial revolution. This unique technique advances the literature on inventory management and has industry implications.
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Sherin Hassan Mabrouk, Abeer Ali Rasheed, Rania Mohammed Abdul Jawad, Lamyaa Mohamed Badr Ali Marzouk, Samah Ramzy Abdulghani and Walaa Saleh Megahed Saleh
The level of mental alertness among students who are in need of study in the preparatory year – Imam Abdul Rahman Bin Faisal University. The level of self-competence of female…
Abstract
Purpose
The level of mental alertness among students who are in need of study in the preparatory year – Imam Abdul Rahman Bin Faisal University. The level of self-competence of female students who are in need of study in the preparatory year – Imam Abdul Rahman Bin Faisal University. To learn about the relationship between mental alertness and self-competence among students who are in need of study in the preparatory year – Imam Abdul Rahman Bin Faisal University.
Design/methodology/approach
The researchers used the experimental method by following the experimental design with two measurements, tribal and posterior, for two groups, one experimental and the other control, due to its suitability to the nature of this research. Research sample: the research community included female students stumbling in the scientific path of Rayyan, the second semester of the academic year 2020–2021 AD, where the researchers selected the research sample in a deliberate manner from the stalled students of 25 students and a random sample of 10 female students was withdrawn to conduct the exploratory study. The number of the basic research sample is 15 female students. Reasons for selecting the search sample: all of the sample members are female students stumbling in the scientific path of Al-Rayyan for the academic year 2020–2021 and all sample members agree to apply the research.
Findings
The researchers refer to this to the virtual psychological guidance program-specific objectives, as well as the follow-up of the scientific principles and principles and the legalization of the measurement tools used in the research and the diversity of the program within the parts of the program and the training sought to develop the ability to manage pressures and emotions and training in social skills, awareness and self-awareness and the use of exercises relaxation, breathing and modern self-help, as well as the use of different methods and techniques such as the method of dialogue, discussion, awareness of feelings and problem-solving, which led to a change in behavior and personal characteristics, which led to a change in behavior and personal characteristics, leading to the development of behavior and personal characteristics.
Originality/value
The study aims to design a hypothetical psychological counseling program as a method of health care and its effect on the level of mental alertness and the level of self-efficacy of students who have struggled to study at the Deanship of the preparatory year – Imam Abdul Rahman bin Faisal University. The researchers used the experimental approach and applied this study on a sample of 25 students from the students who failed to study at the Deanship of the preparatory year for the second semester of the academic year 2020–2021 AD and the most important results were that the psychological counseling program as a method of health care had a positive effect on improving the level of mental alertness and the level of self-efficacy among the students who had failed to study. There is a positive correlation between the level of mental alertness and self-efficacy of struggling students as a way of health care.
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The purpose of this study is to synthesize the existing research on Islam and advertising with the perspective of the Salafi authority of Saudi Arabia. This study is an…
Abstract
Purpose
The purpose of this study is to synthesize the existing research on Islam and advertising with the perspective of the Salafi authority of Saudi Arabia. This study is an exploration of the impact of the conservative interpretation of Islam on advertising.
Design/methodology/approach
This study critically reviews the literature on advertising in Islam, specifically in the context of the conservative religious Saudi Arabia, Islam and advertising and its connection with the interpretations of the religiously conservative segment of Saudi Arabian society. This systematic review covered 42 studies in Islamic advertising and Salafist/Hanbali jurisprudence, ranging from 1980 to 2014. These studies were validated through data triangulation using a meta-synthesis of 39 articles with 5 articles on Salafism and 5 Hanbali juristic texts.
Findings
The investigation concludes that there are several factors to be considered when developing advertising messages and content for the conservative segment of Islam. The considerations are as follows: (C1) avoidance of Islamic creedal taboos and displays of immorality; (C2) avoiding usage of musical instruments and taboo entertainment; (C3) women must be dressed appropriately, and gender roles must be in conjunction with Islamic texts; and (C4) avoiding deceptive marketing, defaming competition, and ambiguous transactions. Although there was a general consensus on C1 and C3, few studies discussed C2 and C4. Hanbali jurisprudence, the official school of thought in Saudi Arabia, was found to be in agreement with all four considerations. Additionally, the study synthesizes previous studies and contributes more knowledge to the few existing literature on the topic of Islam and advertising. A better understanding of the conservative interpretation of Islam can contribute to scholarship in the field of Islamic marketing.
Research limitations/implications
This paper was limited to the Salafist/Wahhabist interpretation of Islam based on Hanbali jurisprudence found in Saudi Arabia. The findings of this paper can be extended and validated through studying the attitudes of Salafists in different regions toward advertising messages and content.
Practical implications
This paper was limited to the Salafist/Wahhabist interpretation of Islam based on Hanbali jurisprudence found in Saudi Arabia. The findings of this paper can be extended and validated through studying the attitudes of Salafists in different regions toward advertising messages and content.
Originality/value
This study adds to the limited research on Islamic attitudes and challenges toward advertising in the Middle East. The study reviews existing research and utilizes religious rulings to research the conservative Islamic perspective of advertising.
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Shahin Ahmadi, Bahaaddin Mahmoodi, Mohammad Kazemini and Niyaz Mohammad Mahmoodi
Environmental issues and lack of drinking water have forced researchers to find some alternatives to wastewater treatment. Because dyes are used in a variety of industrial…
Abstract
Purpose
Environmental issues and lack of drinking water have forced researchers to find some alternatives to wastewater treatment. Because dyes are used in a variety of industrial applications such as textile and pharmaceutical, wastewater of these factories leads to several environmental problems. Using catalysis under ultraviolet-irradiation (photocatalysis) is one of the cases that is used in wastewater treatment. The purpose of this work is the photocatalytic degradation of dye (Reactive Red 198) and pharmaceutical (tetracycline) using MIL-53(Fe) and MIL-100(Fe).
Design/methodology/approach
In this work, Reactive Red 198 (RR198), an anionic dye and tetracycline as a pharmaceutical are tested with two catalysts, MIL-53(Fe) and MIL-100(Fe). Catalyst synthesis method and characterization were discussed by X-ray diffraction, scanning electron microscopy and Fourier Transform Infrared analyses, and their results are described in detail.
Findings
Dye concentration varies among 15, 20, 30 and 40 mg/L for MIL-100(Fe) for which the removal percent is 97%, 94%, 89% and 58% and for MIL-53(Fe), dye concentration increases from 20 to 40, 60 and 80 mg/L, the removal percent of which is 98%, 88%, 75% and 50%. Pharmaceutical degradation by MIL-53(Fe) and MIL-100(Fe) was 75% and 80%, respectively.
Originality/value
Photocatalytic degradation of RR198 and tetracycline using MIL-53(Fe) and MIL-100(Fe) was not studied in detail.
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Najib Mahfuz is the first Arab‐language author to win the Nobel Prize in literature. Born in 1911 the son of a middle‐class Jamaliyah merchant, he became the most popular novelist…
Abstract
Najib Mahfuz is the first Arab‐language author to win the Nobel Prize in literature. Born in 1911 the son of a middle‐class Jamaliyah merchant, he became the most popular novelist in Egypt and the Arab countries.
Maryam Al-Qahtani and Adel Elgharbawy
The global interest in climate change makes carbon information important for decision-making. This study examines to what extent companies voluntarily disclose and manage…
Abstract
Purpose
The global interest in climate change makes carbon information important for decision-making. This study examines to what extent companies voluntarily disclose and manage greenhouse gas (GHG) information and whether board diversity and industry type explain variations in the level of disclosure and management of GHG information.
Design/methodology/approach
Cross-sectional data analysis is used for the Financial Stock Exchange 350 (UK FTSE 350) in 2017. Disclosure of GHG information is measured using the scores of the Carbon Disclosure Project (CDP), whereas board diversity is measured using gender diversity, board tenure and board skills. The control variables include firm size, leverage, industry type, board meetings, board size, board independence and CEO duality. Ordinal logistic regression (OLR) is used for data analysis.
Findings
The results indicate that representation of female directors in the board of directors positively influences disclosure and management of GHG information. Conversely, a high percentage of directors with a financial and industrial background negatively affects GHG information, while board tenure has no significant effect on GHG information. Concerning the control variables, only firm size and industry type are significant in their relationships to GHG information.
Research limitations/implications
The main limitation of the study is investigating only few variables of board diversity. Future studies could investigate other variables such as cultural diversity and age diversity. Furthermore, cross-sectional data analysis cannot capture the dynamic casual impact between the determinants of disclosure and management of GHG information. Future studies could use long-term data, which may yield results that are more significant.
Originality/value
The study emphasizes the importance of the role of female directors in ensuring more transparency toward climate change activities. The findings of this study could be of interest to policymakers and stakeholders and could be used to take initiatives to reduce gender bias and increase the percentage of women in the boardroom. It is also likely to be beneficial for investors and stakeholders to evaluate carbon footprint of businesses and to assess the extent to which they meet their environmental responsibility.
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Ali Vafaei-Zadeh, Davoud Nikbin, Shin Ling Wong and Haniruzila Hanifah
Artificial intelligence (AI) customer service has grown rapidly in recent years due to the emergence of COVID-19 and the growth of the e-commerce industry. Therefore, this study…
Abstract
Purpose
Artificial intelligence (AI) customer service has grown rapidly in recent years due to the emergence of COVID-19 and the growth of the e-commerce industry. Therefore, this study employs the integration of the stimuli–organism–response (SOR) and the task-technology fit (TTF) frameworks to understand the factors that affect individuals’ intentions towards AI customer service adoption in Malaysia.
Design/methodology/approach
The study utilised a survey-based research approach to investigate the factors that affect individuals’ intentions towards AI customer service adoption in Malaysia. The data were collected by conducting an online survey targeting individuals aged 18 or above who had prior customer service interaction experience with human service agents but had not yet adopted AI customer service. A sample of 339 respondents was used to evaluate the hypotheses, adopting partial least squares structural equation modelling as a symmetric analytic technique.
Findings
The PLS-SEM analysis revealed that social influence and anthropomorphism have a positive direct relationship with emotional trust. Furthermore, communicative competence, technology characteristics and perceived intelligence were positively correlated with TTF. Moreover, emotional trust significantly impacts AI customer service adoption. In addition, AI readiness positively moderates the association between task technology fit and AI customer service adoption.
Practical implications
The study provides insights to individuals, organisations, the government and educational institutions to improve the features of AI customer service and its development in Malaysia.
Originality/value
The originality of this study is found in its adoption of the SOR theory and TTF to understand the factors affecting AI customer service adoption. Additionally, it incorporates moderating variables during the analysis, adding depth to the findings. This approach introduces a new perspective on the factors that impact the adoption of AI customer service and offers valuable insights for practitioners seeking to formulate effective strategies to promote its adoption.
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Cagla Dayangan and Bilge Aykol
This study intends to (1) systematically review methodological, theoretical and empirical aspects of dynamic capabilities (DCs) research in international marketing; (2) identify…
Abstract
Purpose
This study intends to (1) systematically review methodological, theoretical and empirical aspects of dynamic capabilities (DCs) research in international marketing; (2) identify problematic areas and gaps in the reviewed literature and (c) provide directions to address problematic aspects and fill the gaps in future research.
Design/methodology/approach
The study applies a systematic literature review methodology and covers 97 articles published between 2001 and 2022 in peer-reviewed journals ranked 2, 3, 4 and 4* in the Academic Journal Guide 2021.
Findings
The content analysis shows that (1) methodologically, the literature is dominated by single-country studies conducted mostly in Asia and Europe on a cross-section of industries, mostly adopting survey-based approaches with a cross-sectional time emphasis; (2) theoretically, dynamic capabilities view is mainly accompanied by resource-based view, followed by institutional-, organizational learning- and internationalization theories; and (3) according to the nomological network, DCs are predicted by firm-characteristics, factors related to networks/relationship/partnerships and managerial characteristics, while they act as predictors of performance-related, strategy-related and operational change and renewal-specific outcomes. Several problematic aspects and gaps for each part of the review are diagnosed.
Originality/value
The authors provide a comprehensive assessment of current knowledge on methodological, theoretical and empirical aspects of the relevant literature, map a nomological network of variables surrounding DCs in international marketing research and offer future research directions capitalizing on the problems and gaps identified in the review.
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Wei Wu, Fadi Alkaraan and Chau Le
Financial flexibility, investment efficiency and effective corporate governance mechanisms have been issues of concern to stakeholders. Yet, little empirical evidence on the…
Abstract
Purpose
Financial flexibility, investment efficiency and effective corporate governance mechanisms have been issues of concern to stakeholders. Yet, little empirical evidence on the combined moderating effects investment efficiency and corporate governance mechanisms on the nexus between financial flexibility and firm performance. This study aims to address this gap and extend the extant literature by examining the moderating effects of corporate governance and investment efficiency on the nexus between financial flexibility and financial performance.
Design/methodology/approach
The empirical study is based on progression analysis using a sample of 13,865 US listed companies selected from BoardEx (WRDS) for the period (2010–2022) with 89,198 firm-year observations.
Findings
Findings of this study indicate that financial flexibility improves firm value as well as accounting performance. Furthermore, the results reveal that both investment efficiency and corporate governance moderate the effect of financial flexibility on firm performance. The authors complement and extend the literature on the optimal investment strategies domain by showing that the combined impact of corporate governance mechanisms and investment efficiency strengthens the nexus between financial flexibility and firm performance.
Research limitations/implications
Key limitations of this study due to the characteristics of the sample selection: country-specific context and proxies used by this study.
Practical implications
Findings of this study have managerial and theoretical implications for firms’ boardrooms, institutional and individual investors, regulators, academics and other stakeholders regarding behavioural aspects of investment decision-making.
Originality/value
The authors’ novel contribution to the extant literature is articulated by the conceptual framework underlying this study and by the new evidence regarding exploring the combined effect of corporate governance mechanisms on nexus between financial flexibility and companies’ performance.