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The study aims to investigate the potential of artificial intelligence chatbots in academic libraries along with the dangers associated with the technology.
Abstract
Purpose
The study aims to investigate the potential of artificial intelligence chatbots in academic libraries along with the dangers associated with the technology.
Design/methodology/approach
Literature were sourced from Google scholar and Scopus database-indexed journals to assess the potentials and drawbacks of using ChatGPT (generative pretrained transformer).
Findings
The study found that ChatGPT can aid with technical and reader services such as answering basic reference inquiries, navigating the library website and assisting with research, cataloguing, classification and collection development. However, due to the risk of inaccurate query responses, misuse, limited comprehension, input limitation and technological reliance, it should be a complementary technology rather than a replacement for human librarians.
Originality/value
To the best of the author’ knowledge, this is one of the first articles reviewing the potential of ChatGPT in academic libraries.
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Keywords
Adebowale Jeremy Adetayo, Mariam Oyinda Aborisade and Basheer Abiodun Sanni
This study aims to explore the collaborative potential of Microsoft Copilot and Anthropic Claude AI as an assistive technology in education and library services. The research…
Abstract
Purpose
This study aims to explore the collaborative potential of Microsoft Copilot and Anthropic Claude AI as an assistive technology in education and library services. The research delves into technical architectures and various use cases for both tools, proposing integration strategies within educational and library environments. The paper also addresses challenges such as algorithmic bias, hallucination and data rights.
Design/methodology/approach
The study used a literature review approach combined with the proposal of integration strategies across education and library settings.
Findings
The collaborative framework between Copilot and Claude AI offers a comprehensive solution for transforming education and library services. The study identifies the seamless combination of real-time internet access, information retrieval and advanced comprehension features as key findings. In addition, challenges such as algorithmic bias and data rights are addressed, emphasizing the need for responsible AI governance, transparency and continuous improvement.
Originality/value
Contribute to the field by exploring the unique collaborative framework of Copilot and Claude AI in a specific context, emphasizing responsible AI governance and addressing existing gaps.
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Adebowale Jeremy Adetayo and Wosilat Omolara Oyeniyi
This paper aims to explore the transformative potential of Google Bard, an artificial intelligence (AI)-powered chatbot, in reshaping contemporary library reference services and…
Abstract
Purpose
This paper aims to explore the transformative potential of Google Bard, an artificial intelligence (AI)-powered chatbot, in reshaping contemporary library reference services and advancing information literacy.
Design/methodology/approach
In this perspective piece, a qualitative research approach is used to explore the capabilities of Google Bard within library contexts. Real-world case studies and insights are used to critically examine Bard’s evolving role as a virtual assistant, its impact on enhancing information literacy and the multifaceted challenges it introduces, including biases and privacy concerns.
Findings
The research reveals that Google Bard, leveraging natural language processing and machine learning, engages users in dynamic conversational interactions. It provides contextually relevant responses and personalized guidance, leading to an enriched library experience. The symbiotic relationship between AI-driven technology and traditional librarian expertise is highlighted, contributing to interactive knowledge exploration and collaborative learning.
Originality/value
This study contributes to the literature by exploring the multifaceted impact of Google Bard on library services and information literacy. It uncovers novel insights into the integration of AI-powered chatbots in traditional library settings.
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This research aims to explore the integration of Bing Chat, an artificial intelligence (AI)-powered conversational assistant, into academic libraries and its potential impact on…
Abstract
Purpose
This research aims to explore the integration of Bing Chat, an artificial intelligence (AI)-powered conversational assistant, into academic libraries and its potential impact on reference services.
Design/methodology/approach
This study analyzes existing literature to investigate the integration of Bing Chat in academic libraries. This research focuses on its features, capabilities and implications for enhancing user experiences and addressing information needs.
Findings
The findings highlight that Bing Chat’s conversational interface facilitates more dynamic and context-aware reference interactions, fostering user empowerment and personalized learning pathways. The integration of Bing Chat with existing library resources enhances resource discovery, navigational assistance and engagement with visual content. However, challenges related to accuracy, privacy and algorithmic bias require careful consideration.
Originality/value
This research contributes to the literature by providing an in-depth exploration of Bing Chat’s integration into academic libraries, emphasizing its transformative potential for reference services. This study addresses ethical and social dimensions associated with AI-driven tools in library environments, offering insights into ensuring fairness, privacy and user trust.
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Keywords
Adebowale Jeremy Adetayo, Augustine I. Enamudu, Folashade Munirat Lawal and Abiodun Olusegun Odunewu
This study investigates the transformative role of Sora in education and libraries. This study aims to explore Sora’s capabilities and potential implications for enhancing…
Abstract
Purpose
This study investigates the transformative role of Sora in education and libraries. This study aims to explore Sora’s capabilities and potential implications for enhancing learning experiences and enriching library resources.
Design/methodology/approach
Using an exploratory approach, this paper analyzes Sora’s functionalities, focusing on its ability to convert textual descriptions into dynamic video content swiftly and accurately. It examines the ways in which Sora can augment learning through interactivity, personalization and accessibility, as well as its capacity to digitize cultural heritage and promote literacy in library settings.
Findings
Sora emerges as a potential powerful tool for education and libraries, offering opportunities for diverse learning modalities, creativity and critical thinking. Its capacity to facilitate immersive storytelling and educational gamification holds promise for engaging users and fostering community involvement. However, ethical considerations such as bias mitigation and equitable access must be addressed to maximize Sora’s benefits.
Originality/value
This study contributes to the understanding of artificial intelligence’s potential in education and libraries, particularly through the lens of Sora.
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This paper aims to explore the potential impact of artificial intelligence (AI) image generators, specifically MidJourney and DALL-E, on education and library services. The study…
Abstract
Purpose
This paper aims to explore the potential impact of artificial intelligence (AI) image generators, specifically MidJourney and DALL-E, on education and library services. The study aims to understand how these tools can revolutionize learning experiences and library resources while also addressing the ethical considerations surrounding their use.
Design/methodology/approach
This study investigates the technical foundations of MidJourney and DALL-E, highlighting their neural network architectures. It also traces the iterative refinement of these models and examines cost, accessibility and the unique prompt-guided capabilities of DALL-E 3.
Findings
MidJourney and DALL-E show remarkable progress in generating high-quality, photorealistic images from text prompts. The iterative refinement of these models demonstrates a trend toward improved creative output and user accessibility. DALL-E 3, in particular, allows users to guide image generation through prompt modifications, offering unprecedented control over the creative process. The study identifies potential applications in personalized learning, visual communication and research support in libraries, while recognizing challenges such as cost and accessibility.
Originality/value
This research innovatively explores AI's impact on education and libraries, detailing applications in personalized learning and research while addressing legal and ethical considerations.
Details
Keywords
Adenike Elizabeth Ajisebutu, Adebowale Jeremy Adetayo, Mariam Kehinde Alawiye and Bosede Olufunmilayo Makinde
The purpose of this study is to evaluate the perceived usefulness and satisfaction levels of undergraduate students with respect to university library portal services…
Abstract
Purpose
The purpose of this study is to evaluate the perceived usefulness and satisfaction levels of undergraduate students with respect to university library portal services, specifically within selected universities in South-West Nigeria.
Design/methodology/approach
A descriptive survey research design was used to investigate the perceived usefulness and satisfaction levels among undergraduate students regarding university library portal services. Data were collected through surveys administered to 658 undergraduate respondents across multiple universities in South-West Nigeria.
Findings
The findings indicate that undergraduate students’ top reasons for using the portal were for tasks such as locating research materials, accessing databases, requesting bibliographies and checking the library catalog. Library computers and school information and communication technology center computers were identified as the most preferred access point, followed by computer labs and campus Wi-Fi networks. Undergraduates rated the portals as highly useful, particularly for saving time locating resources, checking material status and patronizing the library. High satisfaction was reported for services such as attending workshops, events and receiving research support through the portals workshops. Moderate satisfaction levels existed for accessing policies/hours, the institutional repository and renewals of books online. A strong positive correlation (r = 0.785, p < 0.05) was found between perceived usefulness and satisfaction.
Originality/value
This study contributes to the understanding of undergraduate students’ perceptions regarding the utility and satisfaction of university library portal services in the context of South-West Nigeria. It underscores the importance of aligning portal services with students’ academic and research needs to enhance overall satisfaction levels. In addition, it provides insights into areas where improvements can be made to further enhance the effectiveness and satisfaction derived from these services.
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This paper aims to explore the ethical dilemmas faced by records administrators concerning political impartiality by examining the case of the National Archives and Records…
Abstract
Purpose
This paper aims to explore the ethical dilemmas faced by records administrators concerning political impartiality by examining the case of the National Archives and Records Administration (NARA) in the USA, which has faced reputational challenges due to perceived political bias.
Design/methodology/approach
This paper proposes a phronetic approach to resolve the ethical dilemmas associated with political impartiality in records administration. This approach emphasizes practical wisdom and ethical decision-making, offering a unique and effective way to address the challenges faced by presidential record archivists.
Findings
The proposed phronetic approach provides a means to resolve the ethical challenges posed by political impartiality in records administration, with a particular focus on NARA. By taking a transparent and impartial approach, agencies can minimize criticism and ensure their continued ability to equitably serve the public.
Practical implications
The phronetic approach offers a framework for addressing ethical dilemmas related to political impartiality in records administration, with potential implications for other independent agencies facing similar challenges.
Originality/value
This paper offers a unique perspective on the ethical dilemmas of political impartiality in records administration and proposes a practical and effective approach to resolving these challenges. It contributes to the broader discussion on the intersection of ethics and public administration.
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Adebowale Jeremy Adetayo, Sowemimo Ronke Adekunmisi, Blessing Damilola Abata-Ebire and Adedokun Adedayo Adekunmisi
This study aims to examine if students would patronize metaverse academic library (MAL) if it becomes available in Nigeria.
Abstract
Purpose
This study aims to examine if students would patronize metaverse academic library (MAL) if it becomes available in Nigeria.
Design/methodology/approach
This study used a descriptive survey research design. The population was made up of 1,037 undergraduate in Adeleke University. Descriptive statistic was used to analyse data.
Findings
Findings indicated most students have never used virtual reality (VR) equipment, they are eager to use MAL for virtual academic research, library user education, accessing circulation services, reading serials and contacting reference librarians. The study concluded that MAL would be patronised by students if it is made available and therefore recommends that greater effort be made to make VR gear accessible and cheap for developing nations such as Nigeria.
Originality/value
The study is novel as it contributes to scarce research on MAL.
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