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1 – 10 of 16Abubakar Sadiq Muhammad and Tuğberk Kaya
This study aims to investigate and comprehend the key factors that affect citizens’ adoption of electronic government (e-government) in Nigeria. In addition, the exploration…
Abstract
Purpose
This study aims to investigate and comprehend the key factors that affect citizens’ adoption of electronic government (e-government) in Nigeria. In addition, the exploration intends to assess the potential determinants that may affect the Nigerian’s behavioural intention (BI) to adopt e-government services. The findings can be helpful for policymakers and government officials to provide e-government practices effectively.
Design/methodology/approach
The research adopted a quantitative method using the unified model of e-government adoption (UMEGA). In this study, data are collected from 410 citizens aged above 18 years old and analysed using partial least squares path modelling technique.
Findings
The results showed that performance expectancy and effort expectancy positively influenced attitude (ATT) towards e-government. In contrast, perceived risk negatively impacted ATT towards e-government. However, social influence did not have a significant influence. The results showed that ATT and facilitating conditions (FC) positively influenced the BI to use e-government services. The explanatory and predictive power of UMEGA in Nigeria accounted for 63.9%.
Originality/value
To the authors’ knowledge, no prior studies analysed citizens’ adoption of e-government in Nigeria. This study, however, filled this gap. This study has contributed to the current knowledge of e-government adoption in Nigeria, which policymakers and government officials can use.
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Abubakar Sadiq Muhammad, Ibrahim Adeshola and Labaran Isiaku
Generation Z (Gen-Z), sometimes known as “digital natives”, represents the first generation to become immersed in digital communication. In a multicultural environment, this study…
Abstract
Purpose
Generation Z (Gen-Z), sometimes known as “digital natives”, represents the first generation to become immersed in digital communication. In a multicultural environment, this study aims to explore which types of factors are most beneficial in connection with Gen-Z’s impulsive purchase behaviour.
Design/methodology/approach
This study adopts an exploratory sequential mixed-method design, incorporating both qualitative and quantitative approaches. In Study 1, focus group discussions are conducted to address “why” and “how” questions, whereas Study 2 uses a quantitative method to test the hypothetical model. The model is assessed using structural equation modelling. This study used the stimulus–organism–response (SOR) framework in the context of Instagram.
Findings
Building on Mehrabian and Russell’s (1974) concept and focus group discussions, Study 1 introduces a novel SOR model tailored to Instagram. In Study 2, the model is tested, and results confirm most hypotheses, except for three. Factors such as aesthetic appeal, scarcity promotions and discounted prices stimulate impulse buying behaviour in Gen-Z. Positive emotional responses evoked by these factors also influence impulse buying, whereas the impact of negative emotional responses is found to be insignificant.
Originality/value
This mixed-methods study enhances the theoretical understanding of Gen-Zers’ impulse buying behaviour by highlighting the influence of diverse independent variables. By using the SOR framework, it reveals the intricate emotional aspects impacting impulsive purchase decisions. The research provides new insights into online impulsive buying behaviour, particularly relevant to consumer psychology and behavioural economics among young collectivist consumers.
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Labaran Isiaku, Abubakar Sadiq Muhammad, Hyelda Ibrahim Kefas and Hamza Haruna Isiaku
This study aims to critically analyze existing research on blockchain technology adoption, examining the dominant models and methodologies used, the primary domains where…
Abstract
Purpose
This study aims to critically analyze existing research on blockchain technology adoption, examining the dominant models and methodologies used, the primary domains where blockchain is applied and the emerging opportunities across various sectors.
Design/methodology/approach
Using a methodical systematic review approach, the authors meticulously examined a pool of 1,322 collected articles, subjecting 38 studies to rigorous assessment. Through this comprehensive analysis, the authors unveiled the key models and influential factors that intricately shape the trajectory of blockchain adoption.
Findings
The primary models identified for investigating blockchain adoption were the technology acceptance model and technology–organization–environment. Apart from the core variables within these models, the pivotal determinants influencing various blockchain applications include perceived trust, perceived cost and social influence. In addition, this study highlights supply chain management as a prominent domain for blockchain application adoption.
Practical implications
Understanding these influential factors and models can guide practical decisions and aid stakeholders in formulating effective strategies for blockchain adoption in diverse sectors.
Originality/value
This study contributes to advancing the understanding of blockchain adoption dynamics by unveiling the prevalent models and determinants shaping adoption. This study offers valuable insights into the factors influencing the use and adoption of blockchain technologies across diverse sectors.
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Labaran Isiaku, Abubakar Sadiq Muhammad, Hyelda Ibrahim Kefas and Fitzgerald Chidozie Ukaegbu
This study aims to investigate the evolving role and impact of ChatGPT in higher education. It seeks to understand the applications, benefits and challenges associated with…
Abstract
Purpose
This study aims to investigate the evolving role and impact of ChatGPT in higher education. It seeks to understand the applications, benefits and challenges associated with ChatGPT, focusing on its potential to enhance teaching, learning and assessment while addressing ethical considerations in the educational context.
Design/methodology/approach
Using a comprehensive literature review approach, this study systematically examined 29 existing studies and scholarly works related to ChatGPT in higher education. Synthesizing these findings offers a multifaceted view of the subject, encompassing applications, advantages, limitations and ethical implications.
Findings
The study indicates that ChatGPT can have a significant impact on personalized learning, lesson planning, providing feedback, creating study materials, generating quizzes and exam questions, supporting language learning, offering virtual teaching assistance, tutoring and fostering critical thinking. However, it also sheds light on the ethical issues and challenges associated with its use, including privacy and data protection, transparency and alignment with educational principles.
Practical implications
This study underscores the practical applications of ChatGPT in higher education, offering insights that can significantly enhance teaching, learning and assessment practices. By leveraging ChatGPT, institutions can personalize learning experiences and provide tailored feedback and streamlined assessment processes, thereby improving student engagement and understanding. In addition, the integration of ChatGPT as a virtual teaching assistant can enhance teaching effectiveness and efficiency by supporting classroom activities, providing additional resources and answering students’ questions in real-time.
Originality/value
The originality of this study lies in its comprehensive exploration of ChatGPT’s applications in higher education, offering a balanced perspective on opportunities and ethical considerations. By providing valuable insights, it equips educators and institutions with a deeper understanding of the ChatGPT’s potential and challenges in the educational landscape.
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Labaran Isiaku, Abubakar Sadiq Muhammad, Dokun Oluwajana and Adacha Kwala
This study examined the factors that affect attitudes and intentions for sustainable adoption of mobile financial services (MFS) in Nigeria.
Abstract
Purpose
This study examined the factors that affect attitudes and intentions for sustainable adoption of mobile financial services (MFS) in Nigeria.
Design/methodology/approach
The study expands the Technology Acceptance Model (TAM) by incorporating constructs like perceived service quality, perceived ease of use, perceived usefulness, perceived credibility, perceived trust and attitude. It includes an empirical analysis with 382 participants and qualitative insights from semi-structured interviews to investigate the challenges and opportunities associated with MFS adoption in Nigeria.
Findings
The findings show that perceived service quality, perceived usefulness and attitude positively influence the adoption of MFS. However, perceived ease of use and perceived credibility have little impact on adoption. Qualitative insights from Study 2 shed light on the challenges and opportunities as well as the reasons behind the insignificant effects of perceived ease of use and perceived credibility.
Originality/value
This research stands out by using a mixed-methods approach, blending quantitative and qualitative analysis to provide a more detailed understanding of the factors influencing MFS adoption.
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Labaran Isiaku, Abubakar Sadiq Muhammad and Dokun Oluwajana
The purpose of this study is to investigate offline retailers’ cryptocurrency adoption through the unified theory of acceptance and use of technology (UTAUT/2), technology…
Abstract
Purpose
The purpose of this study is to investigate offline retailers’ cryptocurrency adoption through the unified theory of acceptance and use of technology (UTAUT/2), technology acceptance model (TAM) and other related variables.
Design/methodology/approach
A mixed-method (QUANT-Qual) was employed. The study employed a quantitative approach (partial least squares-structural equation modeling) for Study 1 and a qualitative focus group discussion for Study 2. The qualitative segment enhances the comprehension and interpretation of outcomes derived from the quantitative analysis.
Findings
Study 1 identified six crucial factors in cryptocurrency adoption: trust, personal innovation, hedonic motivation, social influence, safety and a positive attitude. Perceived ease of use, price value and satisfaction were non-significant. Study 2 elaborates on the findings, and highlights the reasons for the insignificant factors.
Research limitations/implications
This research contributes to theoretical knowledge by empirically testing established technology acceptance theories like UTAUT/2 and TAM in the context of retail cryptocurrency adoption. It introduces previously unexplored factors, such as personal innovativeness, hedonic motivation and safety/reliability, enriching the theoretical landscape.
Practical implications
This study provides practical insights for cryptocurrency stakeholders, including government, regulators, consumers, businesses and the financial sector, regarding retailers' intentions to adopt cryptocurrencies in North Cyprus.
Social implications
This study can enhance understanding of factors facilitating cryptocurrency integration into mainstream retail, potentially reshaping traditional finance. Economically, adoption can boost financial inclusion, offering efficient transaction methods. This transition may disrupt existing economic models, drive payment technology innovation and change consumer behavior toward digital assets.
Originality/value
This study stands out by using a mixed-method approach to comprehensively examine cryptocurrency adoption by offline retailers, considering various factors and providing a holistic perspective, unlike previous research that often focused on specific user groups.
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Abubakar Sadiq Mohammed, William Mark Adolwine (ESQ.) and Iddrisu Danlard
To analyze the challenges and intricacies involved in managing the physical and administrative aspects of central mosques, with a specific focus on the Kumasi Central Mosque in…
Abstract
Purpose
To analyze the challenges and intricacies involved in managing the physical and administrative aspects of central mosques, with a specific focus on the Kumasi Central Mosque in Ghana. Through this case study, the paper aims to provide insights into the unique estate management practices and design a conceptual framework that incorporates efficient estate management practices for Ghana’s central mosques.
Design/methodology/approach
The study adopted a mixed-methods approach. Structured questionnaires were used to gather the data administered to the head of the development office, maintenance workers and mosque users. The data were analyzed using descriptive methods.
Findings
The overall findings of the study indicate that the estate management practices of the mosque are having difficulties financing maintenance. Other difficulties include the type of maintenance regime, the period of planned maintenance, the lack of an asset register, the absence of insurance policies and the causes of emergency maintenance.
Practical implications
The research provides valuable insights into the management of central mosques in Ghana and offers scalable practical recommendations such as adopting a planned maintenance regime, insuring mosque facilities and implementing comprehensive recording-keeping guidelines guided by policies.
Originality/value
The paper will assist stakeholders in comprehending the most practical approach to mosque estate management practices.
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Abubakar Sadiq Mahmoud, Mohd Hamdan Ahmad, Yahya Mohd Yatim and Yakubu Aminu Dodo
This study proposes a self-regulatory framework to enhance safety performance at the construction stage among building developers.
Abstract
Purpose
This study proposes a self-regulatory framework to enhance safety performance at the construction stage among building developers.
Design/methodology/approach
Extant literature identified 137 potential factors that influence the construction safety performances of building developers. Focus group discussions and interviews were conducted with 11 panels of experts and professionals. The Relative Importance Index (RII) was used to analyse the response feedback described in a similar paper. In this study, the survey tool used was set up with 40 variables grouped into eight latent variables in the framework, which were agreed and certified as “extremely important” by the panel. Based on random sampling, data were collected from 229 valid respondents. Structural equation modelling (SEM) technique using Smart PLS software was then used to analyse the respondent's feedback.
Findings
The results show that safety administration and processes, effective communication of safety behaviour, significantly influenced safety performance on a construction site with β values of 0.330 and 0.431 along with t values of 3.005 and 2.547 at p < 0.1, respectively. These factors, among others, provide a distinct approach to understanding and improving on-site construction safety. The study findings will potentially benefit building professionals and other stakeholders by improving awareness of safety practices.
Research limitations/implications
The study may not have covered all possible factors that influence the construction safety performance of building developers. Also, the generalizability and transferability of the research outcome to the construction industry wide use is also limited when reference is made to the characteristics of the research respondents and/or participants. In addition, validation of the framework by five professionals is rather small.
Practical implications
Theoretically, the framework through the identified factors provide a distinct approach to understanding and improving on-site construction safety through voluntary adherence to self-regulatory standard where there are no enforceable laws and regulations to promote safety. The study findings will potentially benefit building professionals and other stakeholders by improving awareness of the health and safety practices of the construction industry.
Originality/value
Many research efforts have developed frameworks and models for construction safety. However, the particularity of these frameworks to countries other than Nigeria requires similar research to be conducted to enhance the safety performance of building developers.
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Chunhui Huo, Javaria Hameed, Muhammad Waqas Sadiq, Gadah Albasher and Wedad Alqahtani
This paper aims to provide a valid insight into consumers' minds while considering word of mouth (WOM), brand image and uniqueness as independent variables while considering the…
Abstract
Purpose
This paper aims to provide a valid insight into consumers' minds while considering word of mouth (WOM), brand image and uniqueness as independent variables while considering the tourism industry as the primary stakeholder.
Design/methodology/approach
The study adopts qualitative research methods and data collected from 1,033 respondents using convenience sampling methodology. The data are collected from different tourists spots in China and Pakistan. The PROCESS macro was utilized in this study using SPSS version 25.0 to inspect the impacts by using Model 4 and the conditional effects indirectly by utilizing Model 14.
Findings
Customer's intimacy, search for novel and unexplored destinations highlight WOM interactions and perceived service value. Service value, interactional justice and professional attitude of hotel management mediated all the given relationships significantly. The brand image does not mediate any significant associations. Perceived service value and brand image predict customer's loyalty, and WOM is the direct measure of their intentions, and these variables are market trend indicators. A tourist's response toward different destinations is described in this study with comparative analysis of Chinese and Pakistani tourists. The study results showed a significantly positive relationship between hotel management professional behavior, customer's loyalty, customer's intimacy and WOM.
Research limitations/implications
The recruited population might not be represented as the broader and larger visitor population, resulting in restricting establishing tactics. Moreover, this study's results provide significant insight into a tourism industry, hence providing a chance to manage customer loyalty better.
Social, managerial and theoretical implications
This study contributes significantly to the body of knowledge and provides remarkable insight from the managerial perspective. Interactional justice results in significant value for hotel management directors and top management, front desk staff and operatives and front level employees and managers. Consumer sensitivity of fairness in interpersonal dealings calls for behavioral changes in frontline employees, especially those directly dealing with hotel visitors. Hotel staff and management should formulate a system to deal with the demands and needs of visitors. It should describe the rights and obligations of visitors and ensure that each customer is treated equally and with respect. Customers should be motivated to read the survey questionnaires kept in their rooms and offer their views on the services provided. This strategy might increase the customers' sense of empowerment and leading to notions of fairness in individual encounters.
Originality/value
This study provides an insight into the customer's minds while considering essential variables that include WOM, brand image, perceived service value and uniqueness.
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Sadia Aziz and Muhammad Abdullah Khan Niazi
Recently tourist destinations are facing serious issues of environmental degradation and destination managers are developing strategies to achieve the sustainable destinations’…
Abstract
Purpose
Recently tourist destinations are facing serious issues of environmental degradation and destination managers are developing strategies to achieve the sustainable destinations’ natural environment. The primary purpose of this study is to analyze the role of green destination brand equity (DBE) in shaping tourists’ environmentally responsible behavior (ERB). Green DBE is analyzed through green destination awareness (GDA), green destination image (GDI), green destination quality (GDQ) and green destination loyalty (GDL). Furthermore, perceived destination trust (PDT) is considered a mediator, and green perceived value is a moderator to explain the tourists’ ERB.
Design/methodology/approach
Respondents attending the green-certified destinations were approached physically, and data was gathered from 701 respondents through a self-administered survey method.
Findings
Results of the study indicated a significant effect of GDA on GDI and GDQ while an insignificant effect on GDL. Study found significant effect of GDI on GDQ and GDL. Study indicated significant effect of GDQ on GDL. Results of the study indicated significant effect of GDA, GDI, GDQ and GDL on tourists’ ERB. Furthermore, PDT significantly mediated the relationship between green DBE and tourists’ ERB. Finally, moderation results for green destination value (GPV) were significant between green DBE and tourists’ ERB.
Originality/value
Based on the theoretical perspectives of the simulation-organism-response model, a study has explained the influence of green DBE destinations on tourists’ ERB. The study has significantly used the concept of green DBE to explain tourists’ ERB and endorsed the importance of branding in achieving a sustainable tourist destination environment. Finally, the study has uniquely explained tourists’ ERB with the PDT and GPV. The study has highlighted the significance of green branding strategies in protecting the destination environment through shaping tourists’ ERB.
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