Camille Hutt and Shanthi Gopalakrishnan
The purpose of this paper is to understand how CEO Joseph Abraham of Commercial Bank, Qatar, has shaped the culture of the bank and driven increased success during his tenure…
Abstract
Purpose
The purpose of this paper is to understand how CEO Joseph Abraham of Commercial Bank, Qatar, has shaped the culture of the bank and driven increased success during his tenure there. This is one of a series of interview-based studies that are focused on South Asian CEOs, with the goal of better understanding their management style in a multinational context. This short paper explores how leadership style can impact the development of workplace culture among a multinational workforce to build a collaborative, innovative and high-performing organization.
Design/methodology/approach
This paper uses primary interviews and supplements the analyses with secondary data sources and published research on leadership, organizational identity, culture and organizational ambidexterity.
Findings
The study found that cultural values and learned behaviors impact one's leadership and vision. In this instance, the CEO's leadership style demonstrated humility, an appreciation of diverse national cultures, and an ability to create organizational identity and cultivate a culture of ambidexterity, providing comfort to the organization in dynamically opposite contexts. All of these leadership features have enabled the organization to become more adaptive and perform better.
Originality/value
The narrative provides a glimpse of leadership humility and the implementation of those ideals in the workplace. The global experience of this South Asia-raised CEO provides an insider's view to decision-making and helps us understand how family, cultural background, and diverse work experience shape leadership behavior and culture in a multinational context.
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The purpose of this article is to provide an interview with Dr Stanley C. Abraham.
Abstract
Purpose
The purpose of this article is to provide an interview with Dr Stanley C. Abraham.
Design/methodology/approach
The paper provides an interview with Stanley C. Abraham, author of Strategic Planning.
Findings
In the interview, Dr Abraham discusses his background in strategic planning and consultancy, and his role as co‐founder of the Association for Strategic Planning.
Originality/value
The interview highlights the benefits of Dr Abraham's “Strategic Analysis Model (That Works).”
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Lynn Allyson Kelley and Lee Freeman
Although there is a lack of research on instruction that aims at facilitating students’ use of questioning with peers, many early childhood social studies textbooks and resources…
Abstract
Although there is a lack of research on instruction that aims at facilitating students’ use of questioning with peers, many early childhood social studies textbooks and resources, include activities and lessons recommending students conduct interviews with an explicit assumption that young students are capable of formulating and using questions in the context of an interview. In these instances, no suggestions or ideas are given to teachers regarding instruction that will encourage and facilitate students’ questioning. The purpose of this study was to determine if the levels of social studies interview questions second graders formulate and use can be increased with questioning instruction in terms of quality, which is defined as depth of response, and in terms of quantity. This study generated research hypotheses that could be investigated in future research on instruction aimed at increasing young children’s questioning abilities as demonstrated in social studies.
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A growing body of research suggests the detrimental impact animosity will likely have on destination image and intentions to visit. The purpose of this study is to conduct a…
Abstract
Purpose
A growing body of research suggests the detrimental impact animosity will likely have on destination image and intentions to visit. The purpose of this study is to conduct a state-of-the-art literature review to account for observed mixed findings by putting forth research propositions to be tested in future studies. This paper also aims to develop a future research agenda based on gaps identified in the literature.
Design/methodology/approach
A systematic quantitative method is adopted to review the consumer animosity literature published in tourism journals.
Findings
This paper identifies several gaps in the literature and suggests several avenues for future research.
Originality/value
To the best of the author’s knowledge, this paper is the first to conduct a state-of-the-art review of the literature dating back to the seminal consumer animosity research conducted in a tourist setting in 2014.
目的
越来越多的研究表明, 敌意可能会对目的地形象和访问意图产生不利影响。本文的主要目的是进行先进的文献综述, 通过提出在未来研究中测试的研究命题来解释观察到的混合结果。本文还旨在根据文献中发现的空白制定未来的研究议程。
设计/方法论/途径
采用系统的定量方法来回顾旅游期刊上发表的消费者敌意文献。
研究结果
本文指出了文献中的几个空白, 并提出了未来研究的几个方向。
原创性/价值
据作者所知, 本文是第一篇自 2014 年在旅游学科中进行的开创性消费者敌意研究以来的文献回顾。
Objetivo
Un número creciente de investigaciones sugiere el impacto perjudicial que probablemente tendrá la animadversión en la imagen de los destinos y en las intenciones de visitarlos. El objetivo principal del presente ensayo es llevar a cabo una revisión bibliográfica actualizada que refleje los resultados mixtos observados, planteando propuestas de investigación que se pondrán a prueba en futuros estudios. El ensayo también pretende desarrollar una futura agenda de investigación basada en las lagunas identificadas en la bibliografía.
Diseño/metodología/enfoque
se adopta un método cuantitativo sistemático para revisar la literatura sobre la animadversión de los consumidores publicada en revistas de turismo.
Resultados
El ensayo identifica varias lagunas en la bibliografía y sugiere varias vías para futuras investigaciones.
Originalidad/valor
Hasta donde sabe el autor, este ensayo es el primero que realiza una revisión actualizada de la bibliografía que se remonta a la investigación seminal sobre la animadversión del consumidor realizada en un entorno turístico en 2014.
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Geoffrey Mark Ferres and Robert C. Moehler
Effective project learning can prevent projects from repeating the same mistakes; however, knowledge codification is required for project-to-project learning to be up-scaled…
Abstract
Purpose
Effective project learning can prevent projects from repeating the same mistakes; however, knowledge codification is required for project-to-project learning to be up-scaled across the temporal, geographical and organisational barriers that constrain personalised learning. This paper explores the state of practice for the structuring of codified project learnings as concrete boundary objects with the capacity to enable externalised project-to-project learning across complex boundaries. Cross-domain reconceptualisation is proposed to enable further research and support the future development of standardised recommendations for boundary objects that can enable project-to-project learning at scale.
Design/methodology/approach
An integrative literature review method has been applied, considering knowledge, project learning and boundary object scholarship as state-of-practice sources.
Findings
It is found that the extensive body of boundary object literature developed over the last three decades has not yet examined the internal structural characteristics of concrete boundary objects for project-to-project learning and boundary-spanning capacity. Through a synthesis of the dispersed structural characteristic recommendations that have been made across examined domains, a reconceptualised schema of 30 discrete characteristics associated with boundary-spanning capacity for project-to-project learning is proposed to support further investigation.
Originality/value
This review makes a novel contribution as a first cross-domain examination of the internal structural characteristics of concrete boundary objects for project-to-project learning. The authors provide directions for future research through the reconceptualisation of a novel schema and the identification of important and previously unidentified research gaps.
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History-based trade books have an important and expanding role in various curricula. Contemporary education initiatives urge English and language arts educators to spend half…
Abstract
Purpose
History-based trade books have an important and expanding role in various curricula. Contemporary education initiatives urge English and language arts educators to spend half their time on non-fiction and history and social studies teachers to include diverse sources starting in the early grades. Diverse professional organizations annually make financial commitments to promote new trade books. Research indicates misrepresentations abound in history-based trade books, yet few empirical studies have been completed. The purpose of this paper is to research examine the historical representation of Abraham Lincoln, arguably the most consequential nineteenth-century American.
Design/methodology/approach
Data samples included trade books intended for early grades and middle grades students. These grade ranges were selected because these students have the least prior knowledge and are perhaps most dependent on the text. Qualitative content analysis research methods were employed.
Findings
Misrepresentations emerged regarding Lincoln’s poverty, actions, motivations for actions, and implications of his actions as seemingly necessary historical content was minimized, vaguely included, or omitted. Findings are juxtaposed across and between selected grade ranges.
Practical implications
Discussion focused on the significance of findings for teachers and researchers. Teachers are guided to supplement trade books with primary sources to position students to distinguish historical misrepresentations.
Originality/value
This research builds on previous scholarship on Lincoln-based trade books by expanding grade range, data samples and research questions.
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Elizabeth C. Vozzola, Paul A. Cimbala and Karen Palmunen
Moral exemplars provide us with important case studies of optimal moral flourishing. Although most historians rate Abraham Lincoln as the most moral American president, their…
Abstract
Moral exemplars provide us with important case studies of optimal moral flourishing. Although most historians rate Abraham Lincoln as the most moral American president, their analyses do not utilize the perspective of moral development theory or research. This project asked whether such a perspective could contribute to a better understanding of Lincoln’s abundantly well-examined self and actions. This study examined the moral self of U.S. President Abraham Lincoln through close textual analysis of his brief autobiographical writings and his ethical turning point, his 1854 Peoria Speech attacking the morality of slavery. Even the limited sample of one major speech and three brief writings about life events provided evidence for the usefulness of McAdams’ method of examining life narratives for central themes and textual elements and for Colby and Damon’s (1992) method of interviewing exemplars and identifying common traits. Our methods allowed for no carefully constructed interview or clarification questions but rather relied on historical texts constructed for political goals. Major figures in the exploration of moral selves suggest that the centrality of morality to people’s sense of self lies at the heart of moral motivation and action. Studies of historical moral exemplars provide individuals and organizations with powerful role models for optimal ethical functioning and highlight the importance of fostering the centrality of morality in organizational leaders.
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It is also the first summit that Bahrain has hosted since signing the US-sponsored Abraham Accords in 2020 establishing diplomatic ties with Israel.
Details
DOI: 10.1108/OXAN-DB287034
ISSN: 2633-304X
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Geographic
Topical
Eonyou Shin, Doris H. Kincade and Jinhee Han
Virtual try-on (VTO) technology with three-dimensional (3D) body scanning in a mobile application is a relatively new technique for selling custom-fit apparel. VTO involves…
Abstract
Purpose
Virtual try-on (VTO) technology with three-dimensional (3D) body scanning in a mobile application is a relatively new technique for selling custom-fit apparel. VTO involves scanning and measuring one's body and visualizing the fit of a garment on a 3D avatar. The purpose of this study is to explore consumers' experiences toward the custom-fit T-shirts and online mass customization (MC) services using the VTO technology found in online consumer reviews (OCRs).
Design/methodology/approach
A total of 297 OCRs were collected from the Amazon's Made for You site that uses VTO technology for the MC process. A qualitative content analysis, within a mixed method research process, was used to determine systematically the meanings within qualitative data with quantitative results. In the qualitative approach, combinations of two coding processes were employed, which were concept-driven (i.e., deductive/a priori) and data-driven (i.e., inductive/emergent) coding processes. In the quantitative approach, the prevalence of each coding in terms of its valence was calculated based on frequencies. Intercoder reliability reached 96 per cent.
Findings
In OCRs of customized apparel products and online MC services using VTO technology, consumers described expectations, perceived performance, dis/confirmation, dis/satisfaction, outcomes of dis/satisfaction and descriptive information. Those with expectations often expressed skepticism about the product and the MC process using VTO technology at the pre-consumption stage. In OCRs, they used four product dimensions and two service dimensions of perceived performance. Consumers had positive (negative) confirmation when the performance of the T-shirts and/or services worked better (worse) than their expectations. The OCRs also included dis/satisfaction with a product and/or service, its outcomes and descriptive information.
Originality/value
This study identified a resulting framework to identify the content in OCRs of the custom-fit T-shirts and online MC services that use VTO technology. This study extends the expectation confirmation theory by adding multiple dimensions (i.e., four product dimensions and two service dimensions) as well as more outcomes of dis/satisfaction (not limited to repurchase intentions). This study provides practical suggestions for online MC companies who are using or planning to use VTO technology on how to improve consumers' satisfaction with customized T-shirts using VTO technology.
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Richard Gruss, David Goldberg, Nohel Zaman and Alan Abrahams
The widespread adoption of online purchasing has prompted increasing concerns about product safety, and regulators are beginning to hold e-commerce sites accountable for dangerous…
Abstract
Purpose
The widespread adoption of online purchasing has prompted increasing concerns about product safety, and regulators are beginning to hold e-commerce sites accountable for dangerous product defects. For online consumers, understanding the many inherent safety risks among the extensive array of products they browse is a formidable task. The authors attempt to address this problem via a client-side software artifact that warns shoppers about potential product safety hazards at the point of sale.
Design/methodology/approach
In this study, the authors built four candidate designs and assessed their effectiveness by means of a large randomized controlled experiment (n = 466). The authors define effectiveness as significant changes in dependent variables associated with health behaviors and technology adoption.
Findings
The authors find that all of the designs score high on adoption likelihood, that designs incorporating highlighting and scoring are better at increasing safety knowledge and that simpler designs are better at enhancing safety awareness.
Originality/value
These findings will inform the design of safety information dissemination systems and open new areas of safety awareness enhancement research. More generally, the authors introduce a novel method of testing text visualization variations and their impact on behavioral decisions.