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Article
Publication date: 19 October 2022

Vikas Gupta, Manohar Sajnani, Saurabh Kumar Dixit, Abhinav Mishra and Mohammad Osman Gani

This study aims to find out the influence of green practices used by the five-star hotels on the guest’s online hotel assessment and their revisit intentions. It also evaluated…

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Abstract

Purpose

This study aims to find out the influence of green practices used by the five-star hotels on the guest’s online hotel assessment and their revisit intentions. It also evaluated how the use of green practices by the hotels influenced the guest’s willingness to pay a premium price. Apart from the conventional hotel service attributes, this study also identified some new and innovative services offered by the hotels which have an overall effect on the guest’s revisit intentions.

Design/methodology/approach

This study applied focus group interviews from 12 hotel managers and accessed the hotel’s internal database to identify the latest and innovative service attributes offered by the hotels. The information regarding the green practices offered by the hotels was collected through TripAdvisor and LEED-IGBC website. It identified 10 independent and four dependent variables based on previous literature. Guest’s revisit intentions were measured on a five-point Likert scale. Data was analysed using a multi-step hierarchical regression model.

Findings

The use of green practices by the hotels revealed a positive and significant influence on the guest’s revisit-intentions and their intention to pay a premium price. It was also found that the use of new and innovative green practices has a positive influence on the guest’s overall online evaluation of the hotel.

Practical implications

This study suggests that the amalgamation of green practices along with the conventional service attributes may help in the incremental revisit and online hotel assessment intentions, which might be of use for the managers and hotel policymakers.

Originality/value

Although previous studies have explored the conventional hotel service attributes in the context of Indian Hotel industry, this is one of the first studies which discussed the influence of recent and emerging hotel service attributes on the guest’s revisit and pay a premium price intention. Moreover, the influence of green practices on the guest’s overall online evaluation of the five-star hotels in Delhi was discussed in this study which was not performed before.

Details

International Journal of Tourism Cities, vol. 9 no. 1
Type: Research Article
ISSN: 2056-5607

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Case study
Publication date: 24 May 2013

Jagriti Mishra

Marketing.

Abstract

Subject area

Marketing.

Study level/applicability

The case is aimed at Business Administration students.

Case overview

Udaipur based Aavaran – the echos of rural India – is a concept by COS-V, a leading non-governmental organization (NGO), which aims at connecting the tribal women of rural India with the mainstream. The NGO, set up in 1988 by Smt. Girija Vyas, was initially involved in imparting vocational training to the rural poor. Later, COS-V was taken up by Alka Sharma, a graduate from the Indian Institute of Crafts and Design, Jaipur, who completely changed the direction of the NGO. Her interest in textiles and crafts led to the genesis of the concept “Aavaran”. Aavaran is a retail outlet which was opened with a vision to provide the Indian market with traditional yet contemporary textiles and clothing. It offers a collection of women's and children's clothing and home textiles using a variety of traditional textiles and crafts. It is an artisan driven concept where the supply chain incorporates the essence of Indian textiles and crafts at every level. From the dyeing, printing, sampling and assembly of garments everything is done by the local women trained by COS-V with the support of DC-Handicrafts. The raw materials – the textiles, grey fabrics, etc. – are sourced directly from the rural weavers and artisans across India. The case study discusses how Aavaran developed the unique positioning of a retail platform for contemporary products made from traditional techniques, skills and hand-based processes; how it could revive the diminishing arts of Dabu and Phetia and how it carved a niche through its channelized marketing efforts.

Expected learning outcomes

The case will familiarize management students with the concept of niche marketing with Udaipur based firm Aavaran as an example which developed a unique positioning through its traditionally developed products. It will also acquaint students with a basic understanding of a supply chain with a cooperative firm in focus.

Supplementary materials

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Details

Emerald Emerging Markets Case Studies, vol. 3 no. 2
Type: Case Study
ISSN: 2045-0621

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Article
Publication date: 24 October 2022

Neelima Madugula, Srikanth Allamsetty, Abhinav Sinha, Subhendu Mishra, M.V. Satya Sai Chandra and Dhanya Krishnan

With the current COVID-19 outbreak, the majority of the higher educational institutes (HEI) are conducting online examinations to assess their students, where both teachers and…

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Abstract

Purpose

With the current COVID-19 outbreak, the majority of the higher educational institutes (HEI) are conducting online examinations to assess their students, where both teachers and students are facing various constraints. Under these circumstances, it is very important to understand the perspectives of teachers and students towards online examinations in higher education institutions and the factors affecting their perspectives.

Design/methodology/approach

This study has been conducted with the mentioned objective through online survey responses and rigorous statistical analysis of the data. The data analysis has been performed and presented using self-explanatory bar graphs, partial least squares structural equation modeling (PLS-SEM) and sentiment analysis.

Findings

While the students responded diversely for items in one of the constructs: scope for malpractice, the teachers agreed with the items, indicating that the online exams are not sufficiently effective in dealing with cheating and malpractice. Few more issues related to Internet connections, short time duration for uploading answer scripts are identified as problems and need attention while framing the rules to conduct the online examinations in future.

Originality/value

A new questionnaire was drafted to measure the effect of different constructs. An attempt is made to understand the perspectives of both the teachers and the students towards online examinations with respect to each of these considered constructs with a rigorous statistical analysis.

Details

Journal of Applied Research in Higher Education, vol. 15 no. 4
Type: Research Article
ISSN: 2050-7003

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Article
Publication date: 31 July 2024

Abhinav Katiyar and Vidyadhar V. Gedam

The fertilizer industry (FI) is well known for its high energy needs, reliance on limited natural resources, and negative environmental impacts (EIs). The consumption of 14.2…

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Abstract

Purpose

The fertilizer industry (FI) is well known for its high energy needs, reliance on limited natural resources, and negative environmental impacts (EIs). The consumption of 14.2 billion tons (BT) of materials and the extraction of 1,580 tons of resources per acre are solely attributed to the FI. Because of FI's resource and energy-intensive nature, it becomes crucial for FI to adopt a Circular Economy (CE) to improve efficiency, energy, and resource reuse. However, FI needs to strengthen its progress toward CE adoption. The proposed study comprehends and examines the barriers that inhibit the adoption of CE in FI.

Design/methodology/approach

A total of 15 barriers obstructing the CE in FI are identified and categorized into seven different categories. The barriers were identified by performing a comprehensive literature review and expert input. The study employs the DEMATEL approach to analyze the barriers and establish a causal relationship between them.

Findings

The study reveals that the most significant challenge to implementing CE in FI is governmental restrictions, which are followed by a lack of awareness and understanding and a need for a steady supply of bulk materials. The results comprehensively comprehend the pivotal factors that jeopardize the CE in FI and furnish a robust foundation for the methodology and tactics to surmount the barriers to CE adoption.

Originality/value

The literature review encompasses the barriers to the transition to CE and offers management and policy perspectives that help the FI's policy and decision-makers surmount these barriers with future research endeavors.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

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Case study
Publication date: 14 October 2015

Gyan Prakash, Sangeeta Sahney and Abhinav Vohra

Marketing, retail.

Abstract

Subject area

Marketing, retail.

Study level/applicability

The case study is specific to the marketing demographics of Indian shoppers with respect to organized retail stores, and therefore, the inter-relationships between various design elements and the relative importance of certain parameters discussed in the text may not follow the same pattern elsewhere in the world.

Case overview

The case emulates the real-life situation of an organized retail store, Super Mart, to understand the inculcation of voice of the customer in the design of organized retail stores in India. It gives insights about factors which influence the shopping intent of customers while giving information about the inter-relationships among various design characteristics. It also gives an idea about inter-dependence between design characteristics and customer requirements. This is followed by certain questions, the responses to which can be interpreted from the text and the data provided therein.

Expected learning outcomes

The case aims to educate its audience about the following aspects of organized retail business: factors influencing offline shopping intent of customers; relative order of importance of customer requirements with respect to organized retail stores; inter-relationships between various design elements; and future trends in the organized retail space. Such a knowledge would help hone the skills of the next generation of business leaders in the retail space.

Supplementary materials

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Details

Emerald Emerging Markets Case Studies, vol. 5 no. 6
Type: Case Study
ISSN: 2045-0621

Keywords

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Article
Publication date: 20 October 2022

Subramanian Surya Narayanan and Parammasivam K.M.

The purpose of this paper is to comprehensively evaluate the progress in the development of trapped vortex combustors (TVCs) in the past three decades. The review aims to identify…

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Abstract

Purpose

The purpose of this paper is to comprehensively evaluate the progress in the development of trapped vortex combustors (TVCs) in the past three decades. The review aims to identify the needs, predict the scope and discuss the challenges of numerical simulations in TVCs applied to gas turbines.

Design/methodology/approach

TVC is an emerging combustion technology for achieving low emissions in gas turbine combustors. The overall operation of such TVCs can be on very lean mixture ratio and hence it helps in achieving high combustion efficiency and low overall emission levels. This review introduces the TVC concept and the evolution of this technology in the past three decades. Various geometries that were explored in TVC research are listed and their operating principles are explained. The review then categorically arranges the progress in computational studies applied to TVCs.

Findings

Analyzing extensive literature on TVCs the review discusses results of numerical simulations of various TVC geometries. Numerical simulations that were used to optimize TVC geometry and to enhance mixing are discussed. Reactive flow studies to comprehend flame stability and emission characteristics are then listed for different TVC geometries.

Originality/value

To the best of the authors’ knowledge, this review is the first of its kind to discuss extensively the computational progress in TVC development specific to gas turbine engines. Earlier review on TVC covers a wide variety of applications including land-based gas turbines, supersonic Ramjets, incinerators and hence compromise on the depth of analysis given to gas turbine engine applications. This review also comprehensively group the numerical studies based on geometry, flow and operating conditions.

Details

Aircraft Engineering and Aerospace Technology, vol. 95 no. 4
Type: Research Article
ISSN: 1748-8842

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Article
Publication date: 23 August 2022

Chandan Kumar Tiwari and Abhinav Pal

This paper examines the current state of blockchain governance research. The study’s findings also propose a conceptual framework for the use of blockchain in governance and…

448

Abstract

Purpose

This paper examines the current state of blockchain governance research. The study’s findings also propose a conceptual framework for the use of blockchain in governance and global governance and provide a global look at how public and private sectors alike are implementing new technologies.

Design/methodology/approach

The study is qualitative as well as quantitative in nature. The authors used Preferred Reporting Items for Systematic and Meta-Analysis (PRISMA) to gather data for the study. Furthermore, a bibliometric analysis using VOSviewer visualization tool and R Studio was carried out to attain the research objectives.

Findings

Many scholars and practitioners from around the world are interested in the topic, according to the analysis. This is a multidisciplinary study, so researchers have looked at how the blockchain can be used to govern countries, public utilities and global facilities, including corporations. There are numerous examples of how technology has been used in global governance, and the authors found that governments, as well as corporations around the world, have implemented technology in a variety of areas that affect the public and other stakeholders.

Practical implications

This study makes numerous contributions. In the first place, it presents the complex concept of blockchain in an easier to understand way. The numerous governmental and commercial initiatives that have made use of blockchain are also highlighted. As a result, the use of technology in corporate and social governance will continue to grow. Finally, the research will inform the academic community on the current state of the topic and potential future directions.

Originality/value

As a result of this research, academics and scholars can better understand the potential of blockchain in various governance models, ranging from developed to developing economies. The general public, as well as organizations, will benefit from the decentralized nature of the blockchain in a variety of ways related to their day-to-day governance. To the best of authors’ knowledge, this is a first kind of research on blockchain in governance using PRISMA and bibliometrics tools.

Details

South Asian Journal of Business Studies, vol. 12 no. 3
Type: Research Article
ISSN: 2398-628X

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Article
Publication date: 17 September 2024

Bingzi Jin, Xiaojie Xu and Yun Zhang

Predicting commodity futures trading volumes represents an important matter to policymakers and a wide spectrum of market participants. The purpose of this study is to concentrate…

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Abstract

Purpose

Predicting commodity futures trading volumes represents an important matter to policymakers and a wide spectrum of market participants. The purpose of this study is to concentrate on the energy sector and explore the trading volume prediction issue for the thermal coal futures traded in Zhengzhou Commodity Exchange in China with daily data spanning January 2016–December 2020.

Design/methodology/approach

The nonlinear autoregressive neural network is adopted for this purpose and prediction performance is examined based upon a variety of settings over algorithms for model estimations, numbers of hidden neurons and delays and ratios for splitting the trading volume series into training, validation and testing phases.

Findings

A relatively simple model setting is arrived at that leads to predictions of good accuracy and stabilities and maintains small prediction errors up to the 99.273th quantile of the observed trading volume.

Originality/value

The results could, on one hand, serve as standalone technical trading volume predictions. They could, on the other hand, be combined with different (fundamental) prediction results for forming perspectives of trading trends and carrying out policy analysis.

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Book part
Publication date: 1 September 2023

Ishu Chadda

Abstract

Details

Social Sector Development and Inclusive Growth in India
Type: Book
ISBN: 978-1-83753-187-5

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Article
Publication date: 10 January 2023

Sunil Dutt Trivedi, Abhinav Nigam and Ashutosh Pareek

The paper aims to identify and report service quality dimensions critical to distributors’ perception of the quality of services their suppliers provide (Manufactures).

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Abstract

Purpose

The paper aims to identify and report service quality dimensions critical to distributors’ perception of the quality of services their suppliers provide (Manufactures).

Design/methodology/approach

This research used unstructured interviews and focused group discussions. The authors have interviewed ten distributors and ten frontline managers of three mid-size Consumer Packaged Goods companies operating in India. Two focused group discussions were conducted involving academicians and practitioners in the service quality domain.

Findings

Seven quality dimensions critical to a distributor’s service quality evaluation have been identified. Except for tangibility, all other SERVQUAL dimensions have been found relevant. Three additional dimensions, namely “Fairness,” “Accessibility” and “Image quality,” have been identified. The authors made a theoretical contribution by not only identifying the relevant dimension but also proving their context-specific definition. The authors also present managerial implications and recommendations to improve the service experience of distributors.

Originality/value

This paper investigates the distributor–manufacturer dyadic relationship from a service quality perspective for the first time. This study made a theoretical contribution by explicitly identifying service quality dimensions for a manufacturer-to-distributor (M2D) service relationship.

Details

International Journal of Retail & Distribution Management, vol. 51 no. 3
Type: Research Article
ISSN: 0959-0552

Keywords

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