Visal Moosa, Abdul Hafeez Khalid and Ahmed Mohamed
This study aims to illustrate an overarching picture of the knowledge base on change management, including contributing authors, institutions and countries. The study also aims to…
Abstract
Purpose
This study aims to illustrate an overarching picture of the knowledge base on change management, including contributing authors, institutions and countries. The study also aims to elicit the intellectual structure of the knowledge base using science mapping.
Design/methodology/approach
The authors engaged 1,457 published documents, generated from a SCOPUS search, to analyse research conducted in the area of change management. Bibliometric indicators such as authors, institutions and countries were used in the analysis. Additionally, science mapping analyses such as keyword co-occurrence and co-citation were also performed using VOSviewer.
Findings
The findings indicated that scholarly work in the field of change management is on the rise. Furthermore, while the contribution from different regions of the world was observed, the most impactful scholarly works came from the West and Asia. Finally, it was found that research on change management could be classified into four schools of thought; engineering and information and communication technology (ICT) industry, organisational aspects of change, leadership aspects of change and human aspects of change.
Originality/value
This study contributes to the knowledge base on change management by creating an intellectual landscape of the existing research. The results demonstrated that the existing literature on the topic forms four broad clusters of knowledge and that the ICT industry is the current epicentre of research in this area. These findings could benefit researchers, as well as practitioners in streamlining their actions towards the most relevant and critical areas on the topic of change management.
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Kh.S. Karimov, Nisar Ahmed, M. Mehran Bashir, Fakhra Aziz, M.Zeeshan Rizvi, Adam Khan, M. Tahir, Nayyer Abbas Zaidi, Muhammad Hafeez and Arshad Saleem Bhatti
The purpose of this paper is to fabricate and investigate sensing properties of a novel, flexible resistive tensile load cells based on multi-walled carbon nano-tubes…
Abstract
Purpose
The purpose of this paper is to fabricate and investigate sensing properties of a novel, flexible resistive tensile load cells based on multi-walled carbon nano-tubes (MWCNTs)/rubber composites. The use of carbon nanotubes makes it very attractive for being used as sensors.
Design/methodology/approach
On thin rubber substrate, MWCNTs powder was deposited and pressed at elevated temperature. Two types of samples were prepared: first sample was made by depositing MWCNTs suspension in water on the substrate, then the sample was dried at room temperature; the second sample was prepared by applying dry MWCNTs powder directly on the substrate.
Findings
The resistances of the cells made from wet MWCNT powder are much lower than those made with dry powder. It was found that the fabricated load cells were highly sensitive to the force and showed good repeatability. The resistance of the flexible resistive tensile MWCNTs/rubber composite load cells increased 1.37 times, on average, with the increasing force (up to 0.045 N). The sensitivity of the cells was equal to 142 N-1.
Practical implications
The device fabrication method used here provides a simple, less expensive and effective approach for preparing resistive tensile load cells.
Originality/value
A novel, flexible resistive tensile load cells using MWCNTs/rubber composites have been successfully fabricated and investigated. MWCNTs, in dry and wet form, have been deposited on thin rubber substrates by adopting a very simple and inexpensive technique.
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Majed Alharthi, Imran Hanif, Hafeez Ur Rehman and Hawazen Alamoudi
This study aims to explore the potential determinants of customers’ satisfaction with the Islamic banking system and highlights the fact that both internal and external factors…
Abstract
Purpose
This study aims to explore the potential determinants of customers’ satisfaction with the Islamic banking system and highlights the fact that both internal and external factors play key roles in customer satisfaction (CS) during the COVID-19 pandemic.
Design/methodology/approach
Primary data from six Islamic banks (Al Baraka Bank Ltd, BankIslami Pakistan Ltd, Burj Bank Ltd, Dubai Islamic Bank Ltd, Meezan Bank Ltd and MCB-Islamic Bank Ltd) were analysed using a binary logit method.
Findings
The results showed that internal factors such as hand sanitisation facilities, strict compliance with wearing a mask before entering the bank, the distance between customers and dealing officers, an organised network of branches (in terms of health safety protocols), the behaviour of dealing officers and extended banking hours contributed significantly to enhancing the satisfaction of Islamic banking customers during the pandemic in Pakistan. The results showed that high service charges on loans have a significant adverse impact on CS. Concerning external factors, the results showed that mass media platforms that can update customers about new services and customer transactions’ processing timing, the number of operational branches in the pandemic period, available parking space in front of a bank and recommendations from family and friends to open an account with a particular bank increase CS levels.
Practical implications
The study’s results will be helpful for the policymakers and practitioners to design such policies that can promote the Islamic banking system in developing countries such as Pakistan.
Originality/value
Under the pandemic situation, the present study highlights the internal and external determinants of Islamic banking customers’ satisfaction in Pakistan. The study provides a foundation for Islamic Banks to revise their policy frameworks and marketing strategies to attract customer interest and improve their satisfaction levels.
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Mubarik Abdul Mumin, Ibrahim Nandom Yakubu and Ibrahim Osman Adam
This study aims to examine the impact of logistics performance and technological innovation on environmental quality in Africa, focusing on carbon dioxide (CO2) emissions and…
Abstract
Purpose
This study aims to examine the impact of logistics performance and technological innovation on environmental quality in Africa, focusing on carbon dioxide (CO2) emissions and renewable energy consumption as indicators of environmental quality.
Design/methodology/approach
The study employs a panel data analysis of 43 African countries over the period 1990–2021. Data on logistics performance, technological innovation, CO2 emissions, and renewable energy consumption are sourced from the World Development Indicators database of the World Bank. Grounded in the Triple Bottom Line (TBL) framework, which integrates economic, social and environmental dimensions of sustainability, the analysis utilises the generalised method of moments (GMM) technique to address the issue of endogeneity.
Findings
The regression results reveal significant relationships between logistics performance, technological innovation and environmental quality indicators. Logistics performance demonstrates a negative impact on CO2 emissions, while technological innovation positively influences renewable energy consumption. The interactive effect of logistics performance and technological innovation mitigates CO2 emissions, aligning with the TBL framework’s environmental dimension by promoting sustainability. Furthermore, trade openness exhibits a significant negative effect on both CO2 emissions and renewable energy consumption. The findings highlight the potential synergies between logistics performance and technological innovation in driving environmental sustainability while offering economic benefits and addressing social well-being.
Practical implications
The findings suggest the importance of prioritising investments in enhancing logistics performance and fostering technological innovation to achieve environmental sustainability goals in Africa.
Originality/value
To the best of the researchers’ knowledge, this study presents an initial attempt to examine the nexus between logistics performance and environmental quality in Africa using the logistics performance index. Furthermore, beyond assessing the individual effects of logistics performance and technological innovation on environmental quality, we delve into their interactive dynamics, adding novelty to the study.
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This study aims to examine the relationship between green finance, economic growth, renewable energy consumption (energy efficiency), energy import and CO2 emission in Vietnam…
Abstract
Purpose
This study aims to examine the relationship between green finance, economic growth, renewable energy consumption (energy efficiency), energy import and CO2 emission in Vietnam using multivariate time series analysis.
Design/methodology/approach
The data were collected from 1986 to 2018 since Vietnam initiated the economic reforms, namely “Doi Moi” in 1986. The concept and methods of cointegration, Granger causality and error correction model (ECM) were employed to establish the relationship between the variables of interest.
Findings
Our results confirmed the existence of cointegration among the variables. The Granger causality test revealed unidirectional causality running from renewable energy consumption to CO2 emission and green investment to CO2 emission.
Originality/value
This study results confirm the existence of cointegration among the variables. The results of the study imply that policies on economic development impose a significant impact on pollution in Vietnam. This study has described Vietnam, its economic development, green manufacturing practices, its environmental health and level of carbon dioxide emission which was enhanced due to COVID-19.
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Khalid Farooq, Mohd Yusoff Yusliza, Zikri Muhammad, Muhamad Khalil Omar and Nik Hazimah Nik Mat
Successfully fostering employee ecological behaviors can reduce the environmental impacts of an organization while boosting performance. This paper aims to investigate the factors…
Abstract
Purpose
Successfully fostering employee ecological behaviors can reduce the environmental impacts of an organization while boosting performance. This paper aims to investigate the factors and organizational strategies for employees to engage in ecological behaviors.
Design/methodology/approach
The study uses a qualitative method. Academicians from four top-ranked research universities from Malaysia participated in semi-structured interviews.
Findings
The in-depth analysis of the interviews identified several factors (environmental attitude, feedback, green self-efficacy, leadership role, organizational culture and employee empowerment) and strategies (incentives; top management support; creating environmental knowledge and awareness; rules and regulations; and sustainability advocates) for promoting ecological behavior in the workplace.
Research limitations/implications
This study was limited to Malaysian public research universities. Future research could investigate additional variables that might influence employee ecological behavior. Implications include policymaking, which emphasizes boosting environmental factors among academicians.
Originality/value
Research studies on employee ecological behavior are minimal. This research contributes to the literature by discussing how different stimuli and strategies are used in the top four-ranked green universities of Malaysia for ecological behavior in the workplace.
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Aamir Rashid, Rizwana Rasheed and Abdul Hafaz Ngah
Green practices are essential for sustainability. However, it is challenging due to the socioeconomic and environmental concerns. Similarly, after the induced SDG-12 and SDG-13 by…
Abstract
Purpose
Green practices are essential for sustainability. However, it is challenging due to the socioeconomic and environmental concerns. Similarly, after the induced SDG-12 and SDG-13 by United Nations, the pressure groups forced manufacturers to consider sustainability. Therefore, this research aims to examine the sustainability through multifaceted green functions in manufacturing is examined.
Design/methodology/approach
Data were collected from 293 supply chain professionals of manufacturers from a developing economy. Hypotheses were tested through a quantitative method using partial least squares-structural equation modeling with the help of SmartPLS version 4 to validate the measurement model.
Findings
The findings revealed that all six direct hypotheses were supported. However, out of four hypotheses of mediation, one was not supported. Besides, a sequential mediation of green supply chain environmental cooperation and green human resource management was supported. The findings illustrated that green supply chain practices positively influence all used variables.
Research limitations/implications
This research provides practical insight to practitioners to implement green practices in their supply chain networks for social, economic and environmental sustainability and compliance with SDG-12 and SDG-13. The sustainability was validated in a higher-order construct (HOC) (formative), including sequential mediation in the model with the support of resource dependency theory. Therefore, this study adds substantial literature to the existing body of knowledge.
Originality/value
This research provides an interdisciplinary framework by adding knowledge to the Resource Dependency Theory to address Sustainable Development Goals-12 (SDGs) and SDG-13. Likewise, this research provides an extension towards the body of knowledge on the issue, which can be used in future research and critical examinations for cleaner and sustainable production. So far, in Pakistan, no research has looked at the function of these integrated variables in the manufacturing industry with a diligent focus on sustainability as it was validated in a higher-order construct (formative) with one sequential mediation, which makes this research unique.
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Aisha Rizwan, Shabana Naveed and Yaamina Salman
Based on the service eco-systems perspective, this paper evaluates the strategies and actions adopted by the Government of Pakistan to handle the COVID-19 crisis with the…
Abstract
Purpose
Based on the service eco-systems perspective, this paper evaluates the strategies and actions adopted by the Government of Pakistan to handle the COVID-19 crisis with the involvement of multiple actors including public, private, third-sector organizations and civil society.
Design/methodology/approach
The paper is based on an in-depth analysis of secondary sources including research articles, policy documents, policy briefs, governmental reports, third party evaluations/reports and media publications.
Findings
A multi-stakeholder approach was evident during the pandemic with an effort to better manage the crisis which has exerted immense social, cultural, economic and political impacts on the lives of the citizens. Collaborative efforts among stakeholders (government, private and third sector) were witnessed, resulting in a coherent response. The successful management of COVID-19 in Pakistan is attributed to multiple factors including the formation of a specialized public organization which effectively and proactively took data-driven informed decisions and aggregated the efforts of the federal and provincial governments for a timely response.
Originality/value
This paper gives insights for policymakers to create a sustainable post-pandemic socio-economic environment by building resilient structures across the government while promoting cooperation and collaboration. It suggests strategies for policymakers responsible for providing sustainable societal solutions to combat the social, economic and administrative challenges under the pandemic. As Pakistan has managed and contained the pandemic in a relatively efficient way, it is hoped that this paper can provide a learning experience for other countries with similar national contexts.
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Manpreet Kaur, Nawab Ali Khan, Mohammed Afzal and Maryam Meraj
This study aims to examine how various green HRM practices – such as hiring, training, pay and rewards and teamwork – impact overall green behaviour by considering the mediating…
Abstract
Purpose
This study aims to examine how various green HRM practices – such as hiring, training, pay and rewards and teamwork – impact overall green behaviour by considering the mediating roles of task-related and voluntary green behaviours and the moderating effect of environmental concern.
Design/methodology/approach
The data for this study was collected from 398 employees of manufacturing companies in North India using purposive sampling. Structural equation modelling was employed to test the hypothesised relationships, while bootstrapping and the normal theory method were used for the mediation analysis. The Hayes Process Macro was applied for the moderation analysis.
Findings
The findings revealed significant relationship between green HRM practices and employees’ green behaviour with task-related and voluntary green behaviours acting as a significant mediator. Additionally, environmental concerns significantly moderate these relationships.
Practical implications
The study offers implications for HR managers, practitioners and policymakers, highlighting the importance of incorporating environmental aspects when framing their policies. Integrating various green HRM practices is essential to create environmental responsibility within the organisation.
Originality/value
Research on Green HRM and employee behaviour is in its nascent stage in developing countries like India, particularly within the manufacturing sector.
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Sustainable facilities management (SFM) research necessitates a sociotechnical system perspective as core organizations and facilities management (FM) suppliers are subject to…
Abstract
Purpose
Sustainable facilities management (SFM) research necessitates a sociotechnical system perspective as core organizations and facilities management (FM) suppliers are subject to multiple pressures while participating in buildings’ use, operation, and maintenance. The purpose of this study is to examine the SFM literature and improve understanding of factors that influence SFM practices using a sociotechnical transitions approach.
Design/methodology/approach
This study, first, examines facility management and sociotechnical system approaches to develop a framework that conceptualizes pressures and management processes that may impact the transition of FM practices to more sustainable ones. In a second step, the framework is combined with a systematic literature review of studies published between 2000 and 2023 to examine pressures applied to FM firms, explore responses and management processes and the evolution of FM practices, and identify research gaps.
Findings
The review findings indicate that the factors proposed by a sociotechnical system framework are examined in the SFM literature and that FM regimes acknowledged the applied pressures and responded by adapting their strategies, updating technical knowledge and capabilities, establishing new governance mechanisms, and modifying the industry identity and mindset.
Research limitations/implications
The review is limited to SFM literature between 2000 and 2023. An evolutionary sociotechnical system perspective of SFM practices necessitates context-specific research.
Originality/value
The study responds to the call for a sociotechnical system view of SFM and adds a sociotechnical transitions perspective to the development and evolution of SFM research. It organizes the current SFM literature, points to the need for context-specific research, and allows for the identification of future SFM research directions.