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This case was created based on secondary sources available in the public domain (i.e. news articles). This case has been taught in an undergraduate course of principles of management under the chapter on ethics.

When the COVID-19 pandemic broke out, people panicked and rushed to purchase essential products such as hand sanitizers, antibacterial soaps, disinfectant wipes and face masks. The images of a panicked public inspired the brothers Matt and Noah Colvin who amassed and hoarded stockpiles of these essential products to make immense profit. They claimed that their trade approach was legitimate. Yet by an ironic twist of fate, their unorthodox acts were revealed in the media and consequences came in threes: the public vilified the hoarders, the online marketplaces kicked them out and the authorities opened an investigation about alleged price-gouging practices.

This case study may be used in classroom discussions on the concepts of hoarding and price gouging in the following academic programs: bachelor’s in business administration, master of science in business administration and MBA programs. This case study may be used in the following academic courses: ethics in business, responsible management, fundamental of management and organizational behavior.

The purpose of this study was to validate the psychometric properties of the Wise Leadership Questionnaire (WLQ).

Data were collected from three independent samples from Canada, China and Morocco (n = 616). Factor analysis, first- and second-order confirmatory factor analyses, structural equation modeling and Bayesian approach were used.

Study 1 confirmed that the WLQ higher-order factor structure is the most adequate theoretical model to capture the four-factor structure of the wise leadership scale, namely, intellectual shrewdness, spurring action, moral conduct and cultivating humility which are essential for a leader to qualify as wise. Study 2 assessed and supported the criterion-related validity by approving that the higher-order wise leadership construct constituted a predictor of work outcomes such as followers’ subordinates’ performance and job satisfaction. Confirmatory factor analysis results yielded a second-order factor of the wise leadership construct with four first-order factors, namely, the four wise leadership dimensions. The correlations between the four first-order factors (i.e. dimensions) and the second-order factor of the wise leadership are positive and statistically significant in both the China and Morocco samples. They are, respectively, as follows: intellectual shrewdness (β = 0.74; 0.62, p < 0.01), spurring action (β = 0.52; 0.76, p < 0.01), moral conduct (β = 0.76; 0.62, p < 0.01) and cultivating humility (β = 0.78; 0.69, p < 0.01).

Results suggest that the new wise leadership construct is positively associated with followers’ subordinates’ job performance and job satisfaction directly and indirectly through supervisory support, emphasizing the added value and relevance of the WLQ.

The present study aims to understand how Moroccan women working in information technology (IT) perceive the roles they fulfill in both their private and professional lives and assess their Work–life balance (WLB).

Existing research about WLB in Morocco focuses mainly on the public sector. As the present study is the first of its kind to deal with the private sector and more specifically IT, it is exploratory in nature while adopting a qualitative methodology. Twenty Moroccan women working in IT companies in the city of Casablanca were interviewed. Collected data were analyzed using a content analysis approach.

It emerged from the data analysis that adhering to the cultural assumption of being the pillar of the household and to the culture of respondents’ organizations seems to be a key factor in employee WLB. Three main recommendations stemmed from the current research, namely, increased maternity leave duration, workplace nurseries and telework, may help IT female employees improve their WLB and well-being.

First, the study participants were selected by one individual, which may create a “sampling bias”, where one specific profile of IT specialist could be selected. Second, only IT workers took part in the study and no IT employers were interviewed, which may yield having only “one side of the story”.

The results that emerged from the current study, particularly the three main recommendations made by the 20 interviewees (increase of maternity leave duration, workplace nurseries and telework) may be used by different IT companies in the hopes of improving female employees’ WLB and well-being. Overall, employers ought to put in place measures and accommodate employees to help them reconcile their work and personal life commitments.

It has been documented that lack of WLB can result in increased stress, deleterious effects on psychological and physical well-being and increased family and marital tensions (Burchell et al., 2001; Lewis and Cooper, 1999; Scase and Scales, 1998). Therefore, various stakeholders, in addition to employers, such as the government and IT employees’ families should work collaboratively to implement meaningful WLB arrangements and, in turn, prevent the negative effects of work–life imbalance through, among others, government policy interventions.

The present study is the first of its kind that looked into the perception of WLB among Moroccan women operating in the IT industry. It offers valuable insights about how to assist female Moroccan IT workers to reconcile their work and personal life commitments.

The case is designed for students with prior knowledge of principles of management, particularly leadership theories. The case would also benefit bachelor students who already took an introductory course to leadership such as organizational behavior or graduate students who are familiar with the leadership and/or entrepreneurship literature. This case study may be used in the following academic courses: theories of leadership, leadership and leaders, organizational leaders’ roles, management skills, entrepreneurship, entrepreneurial management.

This case study may be used in the following academic programs: Bachelor’s in Business Administration Master of Science in Business Administration MBA Programs.

Kamal Reggad is a Moroccan entrepreneur who created the company Menaclick, an online business that aims to sell and promote various products and services nationally and internationally at discounted prices. Goods and services are posted on Menaclick’s website www.hmizate.ma, which means “good deals” in Moroccan Arabic. The Hmizate platform operates a daily-deals and group-buying website offering discounted deals to Moroccan customers. The deals are mainly on goods and services such as traveling, food, esthetics, shopping, high-tech gadgets and recreational events (Eco, 2013). Menaclick is based in Casablanca, Morocco, and its website www.hmizate.ma is one of the most popular websites in the country with over 40,000 visitors per day. In the past few years, Kamal has been significantly contributing to building the groundwork of the e-commerce industry in Morocco, a course that has been changing the way Moroccan customers shop for goods and services. In fact, it is because of the merits of group-buying sites such as Hmizate that over 16 million Moroccan internet users navigate the net daily to buy products and services online with ease and facility (Maroc Numeric Cluster, 2014). Kamal Reggad is a fitting example of an innate leader who introduced a new leadership style to Morocco. Kamal took a colossal risk by targeting a new and unexplored market in Morocco which is the e-commerce business; his risks have paid off. As the case explains, Kamal’s success is because of his passion, perseverance and positive attitude.

In general, the objective of the case study is to further enhance the understanding of leadership in general and entrepreneurial spirit in particular. The case study will assist students in developing their leadership-related skills through the discussion of a real-life situation and experience and propose an example of the importance of participative leadership during the launching phase of a business venture. The case is designed to provoke and stimulate students’ personal reflections about a particular management style, especially in entrepreneurship.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 3: Entrepreneurship.

The current study investigated the effect of internal marketing practices, specifically the training and rewards system, on job satisfaction, affective commitment and employee turnover intention.

Structural equation modeling analysis was conducted on a sample of 288 responses from employees working in different organizations and diverse industries in Morocco.

The findings revealed that internal marketing positively affected employee job satisfaction and affective commitment and negatively affected employee turnover intention.

The current investigation extends our understanding of the effects of internal marketing practices, especially training and rewards, on an emerging country context and contributes to the organizational behavior and management field. The results may be of interest to organizations and managers who should consider the importance of internal marketing in enhancing job satisfaction, affective commitment and decreasing employee turnover intention.

The current study is the first of its kind to investigate the impact of internal marketing practices on job satisfaction, affective commitment and employee turnover intention in Morocco.

The purpose of this study is to examine the influences of transactional and transformational leadership styles on employee job satisfaction, employee affective commitment and organisational citizenship behaviour (OCB) within Moroccan organisations.

Data were gathered from a sample of 219 employees working in seven different industries in Morocco and analysed using Structural Equations Modelling (SEM).

SEM analyses reveal that employee job satisfaction, affective commitment and OCB are only impacted by the personal recognition dimension of the transformational leadership style. The study indicates that charisma and intellectual stimulation (transformational leadership) as well as contingent reward and management-by-exception (transactional leadership) did not yield significant results.

The use of a cross-sectional research design limits establishing cause-and-effect relationships.

The results of the current study may be of use and interest for organisations in designing effective leadership training programs, as it takes into account how managers and/or practitioners tap into their subordinates’ effective behaviour.

With insights derived from a non-Western perspective, the major theoretical contribution of the present study lies in exploring the effects of transactional and transformational leadership styles on employee job satisfaction, employee affective commitment and OCB in Morocco.

This study aims to examine a model that uses climate for creativity as an intervening mechanism for the relationship of empowering leadership to management innovation in the hospitality industry.

The sample comprises 127 hotels in Morocco. Data were gathered from two sources, namely, the administrative department managers and the front desk managers. Structural equation modeling analyses along with the Bayesian estimation technique were used.

Findings demonstrate that the climate for creativity plays a mediating role between empowering leadership and management innovation. The climate for creativity dimensions of employee creativity recognition, flexibility to change and adequate resources for innovation pave the way for empowering leaders in the adoption of new management practices, processes or structures.

This study suggests that climate for creativity can be an effective tool for implementing management innovation. Hence, leaders and managers of hotel firms, who aim to obtain innovative results in the managerial spheres, should capitalize on the benefits of building a positive climate for creativity.

The present paper bridges a gap pertaining to antecedents and factors that impact management innovation. It is the first of its kind to investigate the influence of empowering leadership on management innovation with climate for creativity as a mediating variable.

As volunteering research in nonprofit organizations is growing significantly, the purpose of this paper is to examine the effects of volunteering drivers and work engagement on volunteer continuation will.

Building on empirical and theoretical perspectives, the authors hypothesized that work engagement mediates the relationship between volunteering drivers and volunteer continuation will. To verify our hypotheses, we examined data collected from 372 active volunteers from Palestinian nonprofit organizations. The authors conducted structural equations modeling (SEM) analyses using the AMOS 24 platform to investigate direct and indirect effects.

The results of the study show that work engagement is a significant predictor of volunteer continuation will; mediates the relationship between career driver of volunteering and volunteer continuation will; and mediates the relationship between the protective driver of volunteering and volunteer continuation will.

The research design limits establishing cause and effect relationships among the examined variables.

The results of the current study may be of use for nonprofit organizations managers formulating effective recruitment and training policies to retain their volunteers.

The paper contributes to the limited empirical body of the volunteering research. The study is novel as it is one of the few studies conducted using data coming from a non-western context.

Given the growing importance of spirituality and religion-related factors in the workplace, this paper aims to analyze the effects of spirituality, intrinsic religiosity and Islamic work ethics (IWE) on employee job performance.

Building on these theoretical concepts and perspectives, the authors hypothesized that employee intrinsic motivation mediated these proposed effects. To verify these propositions, the authors examined data collected from 224 full-time employees working for various organizations in Morocco. The authors conducted structural equations modeling (SEM) analyses using the AMOS 24 platform and Bayesian analyses to investigate direct and indirect effects.

First, the authors found that only IWE has positive and significant direct effect on job performance. Second, the findings indicate that employee intrinsic motivation does not mediate the relationship between the independent variables of spirituality and intrinsic religiosity and the dependent variable of job performance. These results may be because of the fact that Islamic principles and values are implemented and more reinforced in the Moroccan workplace than new and modern concepts such as intrinsic religiosity and spirituality.

The present paper used a cross-sectional methodology, which did not allow testing causation between the constructs under study.

Organizations and managers alike ought to resort to IWE insights with the objective to increase the performance of their Muslim members.

This paper is novel as it represents a study on spirituality in a non-Western context. It also uses a relatively sizeable sample (N = 224) of full-time employees in the workplace.

The purpose of this paper was to explore the role of empowering leadership, organizational climate for initiative and job autonomy in spurring innovative work behavior (IWB).

This study resorted to the structural equation modeling technique along the Bayesian estimation approach to analyze the mediating role of the organizational climate for initiative and job autonomy in the empowering leadership-IWB link in data gathered from CEOs, middle managers and non-managerial employees of 444 small and medium enterprises in Morocco.

The findings revealed that empowering leadership is a prerequisite of IWB as subordinates, who are empowered by their leaders, demonstrate IWB. Further, organizational climate for initiative and job autonomy mediate the empowering leadership-IWB link.

This research has demonstrated that firms and organizational leaders who seek to make their middle managers innovative in their job should adopt empowering leadership practices, build an organizational climate that is favorable for initiative-taking and grant middle managers with autonomy in the way they carry out their tasks.

This paper extends our understanding on the mechanisms linking empowering leadership and IWB by testing the mediating effects of organizational climate for initiative and job autonomy.