Abd Hair Awang, Maslinda Haron, Iskandar Zainuddin Rela and Suhana Saad
Creativity is the core of digital knowledge-based economic growth and competitiveness. Given the fact that public service is a major contributor to the country's governance…
Abstract
Purpose
Creativity is the core of digital knowledge-based economic growth and competitiveness. Given the fact that public service is a major contributor to the country's governance system, creativity among civil servants should be enhanced. Effective leadership in public services is necessary to nurture the creativity of high-quality public services. This study aims to examine the effects of transformational leadership on civil servant's creativity.
Design/methodology/approach
This study was conducted in six selected public service agencies. A total of 214 questionnaires were distributed to civil servant offices, only 82.2 percent (176 questionnaires) were returned. Data were tested using SMART PLS to determine whether the four transformational leadership dimensions, namely, intellectual stimulation, idealized influence, individual consideration, and inspirational motivation, exhibit a significant effect on creativity of civil servant officers.
Findings
Findings showed positive effects of the four transformational leadership dimensions on the civil servant's creativity.
Research limitations/implications
With small sample size, this study can still be expanded to all available public services sector in urban and rural area to gain a wider perspective.
Practical implications
This study presents strong managerial implications that can be used by public service to evaluate the consequence of transformational leadership on the creativity of employees, particularly the young civil servants. Through transformational leadership style, public service leaders can foster and improve young civil servants' creativity and share knowledge to achieve high performance.
Originality/value
With genuine verified measurement of transformative leadership and public sector creativity, the path correlation analysis shows that intellectual stimulation, idealized influence, individual consideration, and inspirational motivation have significant direct effects on creativity of the civil servant.
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Suraiya Ishak, Abd Hair Awang, Mohd Yusof Hussain, Zaimah Ramli, Sarmila Md Sum, Suhana Saad and Azima Abd Manaf
The purpose of this paper is to examine potential determinants of halal perception and to validate the mediating model of halal perception on purchasing decision of Malaysian…
Abstract
Purpose
The purpose of this paper is to examine potential determinants of halal perception and to validate the mediating model of halal perception on purchasing decision of Malaysian consumers.
Design/methodology/approach
This study uses a survey to obtain the relevant data. The survey involved self-administration of questionnaires to 420 consumers and 96 per cent responded. The questionnaire consists of four sections designed to obtain information on demography, halal perception, determinants of halal perception and purchase decision.
Findings
The main finding reiterates the role of credible signals in credence items purchased as suggested by the signaling theory. Halal perception has association with respondents’ purchase decision. Thus, it highlights that halal perception is the mediating variable that intervenes in the relationship of a few independent variables and the purchase decision trends. The independent variables such as manufacturer identity, product label, physical product and packaging as well country of origin are considered to be important extrinsic cues that deliver messages regarding the halal of certain food products. The association of the four variables with halal perception is also found to be significant.
Originality/value
The originality of this study lies in its attempt to explore the role of halal perception in the marketing of food products especially within the scope of a Muslim’s market. Besides, this study attempts to investigate the halal issue based on a specific model that includes potential variables and the intervening role of halal perception.
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Zainuddin Rela Iskandar, Abd Hair Awang and Zaimah Ramli
The purpose of this paper is to develop and validate a measurement scale for the local community perceptions of community well-being (CWB) based on the presence of nickel mining…
Abstract
Purpose
The purpose of this paper is to develop and validate a measurement scale for the local community perceptions of community well-being (CWB) based on the presence of nickel mining activities in Indonesia.
Design/methodology/approach
The measurement uses the conceptual approach of CWB developed in Australia by Walton et al. (2014) and the multidimensional CWB model created by Kim and Lee (2014) in Korea, which applies social, economic, environmental, health, political and infrastructural dimensions. The basis of measurement in this study involves 490 communities living in neighborhoods where the nickel industry is located.
Findings
A six-dimensional scale of 29 items is proposed to measure CWB perceptions based on the presence of corporate social responsibility (CSR) by the nickel mining and processing industry.
Research limitations/implications
Despite attempting to sum up the scale by associating it with the distinctive social settings created in this study, this work did not cost much in communicating these scales. The predictive validity of the scales needs to be corroborated by new studies related to CWB construction (measured by CWB scales) with other variables specified in the literature.
Practical implications
This paper presents complete scale development and can provide policies for governments, particularly in Indonesia. Moreover, the CWB scale might be utilized by different entities (e.g. NGOs, open experts and social group media) to determine the view of genuine clients regarding the association’s CSR execution.
Originality/value
Although CWB research has been done, the dimension and measurement scale of CWB in the area of recipient of the CSR program from the nickel mining and processing industry has not been studied in Indonesia. In addition, multivariate regression analysis has been frequently used for data analysis; the authors used SEM Smart-PLS as an alternative with paramount predictive accuracy.
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Abd Hair Awang, Mohd Yusof Hussain and Jalaluddin Abdul Malek
This paper aims to investigate to what extent knowledge inflows have taken place among professional Malaysian workforces and what the significant employee‐related factors of…
Abstract
Purpose
This paper aims to investigate to what extent knowledge inflows have taken place among professional Malaysian workforces and what the significant employee‐related factors of knowledge transfer are. The development of technology parks at Technology Park Malaysia (TPM), Kulim High Tech Park (KHTP) and Multimedia Super Corridor (MSC) is the focus of the discussion.
Design/methodology/approach
Data were collected through a self‐administered survey to 300 local professionals; and 51 percent responded. A multiple regression was used to identify the significant determinants of transfer of knowledge.
Findings
Knowledge transfer from foreign expatriate, parent and peer subsidiary companies to local professionals is at a moderate level. The overall multiple regression shows that workplace learning, personal time management, symptom of replication, adaptation and innovation, and work experience significantly contribute to the transferring of expertise to local professional employees.
Research limitations/implications
The success of companies in today's competitive economy lies more in their knowledge and intellectual capital rather than other resources. Therefore, transferring new knowledge from foreign multinational corporations (MNCs) to local workforces is a basic step for future sustainable competitive advantage. Empirical evidence from previous research shows that information and communication technology can facilitate the transfer of knowledge. This is not covered in this study.
Practical implications
Training mechanisms must be designed in such a way to promote in‐plant training or employee attachment at the parent company or foreign peer subsidiaries.
Originality/value
The paper shows that the success of knowledge transfer depends on the absorptive capacity, the organizational learning climate and the willingness of foreign expatriates in multinational corporations to transfer knowledge. This is an empirical indication of knowledge inflows within Malaysian technology parks, which is a relatively new topic to be explored.
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Khaliq Ahmad and Muhamad Hasif Yahaya
The purpose of this study is to investigate the impact factors towards the use of mobile banking among the asnaf for efficient zakat payments by using the unified theory of…
Abstract
Purpose
The purpose of this study is to investigate the impact factors towards the use of mobile banking among the asnaf for efficient zakat payments by using the unified theory of acceptance and use of technology (UTAUT2) model with additional constructs such as religiosity, attitude and trust (initial trust model) in the Malaysian context.
Design/methodology/approach
The structural equation modelling is used to analyse the data collected from 470 asnaf in Selangor, Malaysia, using the survey methodology.
Findings
This study highlights factors that could influence the asnaf to adopt financial technology (fintech) in order for them to enjoy the benefit of efficient zakat distribution by the zakat institutions.
Research limitations/implications
This study only investigates and contributes added value from the Malaysian context. While it may be similar to other countries that share similar demographic profiles, it might differ for countries that do not have any demographic similarities with Malaysia.
Practical implications
The result of this study highlights the significant factor that practitioners (zakat institutions) in Malaysia could improve fintech adoption and at the same time enhance the efficiency of zakat distribution for the asnaf.
Social implications
This research is basically addressing Islamic social financing. Thus, this study has social implications to address the society's poverty eradication scheme pertaining to the efficiency of zakat institutions in Malaysia for the speedier zakat payments to the asnaf. However, other emerging issues also arise particularly in using the zakat funds by the zakat institutions. By right whatever expenditure that the institutions use from the zakat funds need to have the consent from the asnaf because of their religious and legal rights. Hence, this new gap found from the findings of this study could be further explored by other researchers in future studies especially focusing on the drive towards more efficient administration by the zakat institutions of Malaysia in particular and other zakat institutions spread over Muslim countries elsewhere.
Originality/value
This study found that the UTAUT2 model is rarely used and adopted in investigating technology acceptance and adoption especially when it is related to religious matters such as zakat. Indeed, the findings of this study could be acknowledged as something of original value and significance, therefore contributes to the body of knowledge in this field.
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Haniruzila Hanifah, Nursyamimi Abd Halim, Ali Vafaei-Zadeh and Khaled Nawaser
Manufacturing sectors are identified to be of the foremost importance expected to increase Malaysia's GDP contribution to the Eleventh Malaysia Plan (11th MP). The present study…
Abstract
Purpose
Manufacturing sectors are identified to be of the foremost importance expected to increase Malaysia's GDP contribution to the Eleventh Malaysia Plan (11th MP). The present study aims to examine the effects of intellectual capital and entrepreneurial orientation (EO) on knowledge sharing in manufacturing SMEs. The impact of intellectual capital and EO on firms' innovation performance in small and medium-sized enterprises (SMEs) is accordingly investigated by considering knowledge sharing as the mediator.
Design/methodology/approach
The data were collected via a questionnaire consisting of the owners or top managers of 121 manufacturing SMEs in Malaysia. Partial least square (PLS) was used to analyze the obtained data.
Findings
Results indicated that human capital, as well as external relational capital, has a positive correlation with both knowledge sharing and innovation performance mediated by knowledge sharing. It was also shown that knowledge sharing has a significant impact on firm innovation performance. Interestingly, structural capital, internal relational capital and (EO) did not significantly impact knowledge sharing and innovation performance. However, all of these elements are important to influence the firm's innovation performance.
Practical implications
The study contributes to the literature on intellectual capital, entrepreneurial orientation, knowledge sharing and innovation through developing and testing the possible connections among them. The finding of this study will provide owners and top managers in manufacturing SMEs insight into the variables improving firm innovation performance.
Originality/value
This study provides a basis for researchers to reach more mounting evidence about the practice of knowledge sharing and innovation performance among manufacturing SMEs in Malaysia.
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Hassan Barau Singhry and Azmawani Abd Rahman
Despite the importance of collaborative planning, forecasting, and replenishment (CPFR), its influence on supply chain innovation capability (SCIC) and supply chain performance…
Abstract
Purpose
Despite the importance of collaborative planning, forecasting, and replenishment (CPFR), its influence on supply chain innovation capability (SCIC) and supply chain performance (SCP) has not been sufficiently examined. The purpose of this paper is to examine the antecedence of SCP through CPFR and SCIC.
Design/methodology/approach
Through cluster and stratified random sampling, 286 responses from top managers of 1,574 Nigerian manufacturing companies were analyzed. Data analysis was performed using structural equation modeling with AMOS graphics.
Findings
The results show that SCIC has a full mediating effect on the relationship between CPFR and SCP. Specifically, CPFR has a significant relationship with both SCP and SCIC, and SCIC also relates significantly to SCP.
Practical implications
This study offers implications for manufacturers in developing countries in general, and in Nigeria in particular, by providing a guideline on how to improve SCP through CPFR.
Originality/value
The paper contributes to the limited studies on CPFR and SCP by extending this line of study into the realm of innovation capability and innovation. It integrates the social exchange theory and the dynamic capabilities theory to examine the collaborative processes of CPFR in the supply chain context. This study stressed the importance of boundary theoretical spanning by extending CPFR and SCP into the domain of innovation capability.
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Majda Ayoub Juma Alzadjal, Mohd Fauzi Abu-Hussin, Maizaitulaidawati Md Husin and Mohd Yahya Mohd Hussin
The purpose of this paper is to explore the direct effect of classical predictors of an individual’s behaviour, namely, attitude, subjective norms (SN) and perceived behavioural…
Abstract
Purpose
The purpose of this paper is to explore the direct effect of classical predictors of an individual’s behaviour, namely, attitude, subjective norms (SN) and perceived behavioural control (PBC) on the intention to deal with Islamic banks. The study extended the Theory of Planned Behaviour (TPB) by introducing the customers’ religiosity paradigm as a moderator between the classical predictors of the theory and the intention to deal with Islamic banks.
Design/methodology/approach
By applying the Theory of Planned Behaviour (TPB) framework, data were collected from conventional banks to investigate the potential Islamic bank customers’ intention. Using self-administered questionnaires, the data were collected from conventional banks in Muscat. A total of 1,000 questionnaires were distributed; however, only 638 were found usable. The structural equation modelling (SEM) was used to test the hypothesis and analyse the prediction values of the model in the TPB framework. It is also used to analyse the moderation effect of religiosity on the relation between the predictors and intention.
Findings
The results of the SEM analysis indicated that attitude, SN and PBC significantly predicted the potential customers’ intention to deal with Islamic banks in Oman. The results of the moderation effect shown that religiosity was a poor moderator of the relation between the attitude and intention as well as the PBC and intention, though, the result shown that religiosity is a partial moderator of the relation between the SN and intention.
Research limitations/implications
Due to the current study method, the result findings should be generalised with caution. Future studies may introduce other variables to examine the moderation effect between the relation of the predictor and intention of the TPB framework. It also signifies the moderation effect of religiosity on the relationship between the attitude, SN and PBC and intention of the potential customs in the TPB framework. This is considered a theoretical enrichment to the behaviour studies and TPB literature.
Practical implications
The current study assists the Islamic bank practitioners and regulators to broaden the horizon in considering the practical outcomes from the academic research. The result from this study does not only prove that the TPB seems to be acceptable in explaining the intention and behaviour in the field of Islamic banking but also support the robustness of the ability of TPB in predicting the behaviour and intention in a different research context (Islamic banking and finance).
Originality/value
This study is an attempt to introduce religiosity as a moderator in the TPB framework with SEM analysis and to explore the moderation effect between the predictors and intention to deal with Islamic banks among Omani’s Islamic Bank Customers. This study endeavours to fill a gap of these moderation effects and how the customers’ religiosity influence customer’s preferences towards Islamic Bank.
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Wisudanto, Tika Widiastuti, Dien Mardhiyah, Imron Mawardi, Anidah Robani and Muhammad Ubaidillah Al Mustofa
The halal cosmetics industry continues to grow significantly. Furthermore, using halal cosmetics is a must for Muslims. This study aims to analyze the factors influencing the…
Abstract
Purpose
The halal cosmetics industry continues to grow significantly. Furthermore, using halal cosmetics is a must for Muslims. This study aims to analyze the factors influencing the switching intention to halal cosmetics in Indonesia.
Design/methodology/approach
This quantitative study uses a Partial Least Square-Structural Equation Modelling (PLS-SEM) on 214 respondents. The variables include halal certification, halal awareness, product image, perceived behavioral control, subjective norm, attitude, advertisement and switching intention.
Findings
The product image plays the most influential role in deriving the attitude toward switching intention to halal cosmetics, following perceived behavioral control, halal awareness and subjective norm, but not halal certification and advertisement. The result indicates that the image of halal cosmetics influences customers’ attitudes toward switching to using halal cosmetics. Indonesian customers know the obligation to use halal products because they are Muslim. However, the existence of halal certification does not derive the switching intention to halal cosmetics.
Research limitations/implications
This study conducts research only in Indonesia. As a recommendation, further studies might conduct a comparative test using multicultural respondents in several countries. Other studies also suggested examining factors of switching intention through different generational, especially in countries with high individualism traits.
Practical implications
This study will encourage the halal industry, especially the halal cosmetics industry, to pay more attention to the product image. Meanwhile, the government can provide incentives or rewards to promote industry participation in halal cosmetics. The findings provide a more detailed understanding of how product image can influence someone to switch to halal cosmetics.
Originality/value
Research on switching intention to halal cosmetics is still limited. This study uses halal variables, while previous studies only used religiosity. This study also introduced the product images motivating customers’ switching intention to use halal cosmetics.
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Sharfizie Mohd Sharip, Marinah Awang and Ramlee Ismail
This study aims to extend the investigation on leader communication by assessing the usage of motivating language (ML) by leaders in Waqf institutions in Malaysia.
Abstract
Purpose
This study aims to extend the investigation on leader communication by assessing the usage of motivating language (ML) by leaders in Waqf institutions in Malaysia.
Design/methodology/approach
Data analysis was carried out using structural equation modelling via the partial least squares. The probability sampling technique was deemed more suitable for this study as the available data was definable for constructing the sampling frame.
Findings
Management effectiveness was shown to have a significant effect on direction-giving and meaning-making language (MML), but not on empathetic language (EL). The findings demonstrate that increasing use of directive and MML leads to greater management performance; however, increased use of EL has no such effect.
Research limitations/implications
The findings should not be taken as a comprehensive solution for improving the management effectiveness of all Waqf institutions. As the study only focused on the aspect of leader communication in Waqf institutions, the findings cannot be generalized to other contexts. Additionally, this study had only examined religious-based non-profit organizations (NPOs) with affiliations to a religious body, mission statements that incorporate religious values, financial support from religious sources and governance structure and employee selection based on religious processes. Hence, the findings cannot be used as a reference in the context of non-religious NPOs.
Practical implications
This paper contributes to the theoretical enhancement of existing literature about leader communication towards improving institutional effectiveness. The current study has empirically tested the model through the integration of the ML theory. Thus, the leader’s choice of language improves employee motivation and ultimately institutional productivity and effectiveness.
Originality/value
There is a glaring gap in empirical studies on the relationship between ML usage by leaders and management effectiveness specifically in the context of Malaysian organizations. Based on rigorous searches using the Scopus and Web of Sciences databases, it was found that past studies investigating the said relationship had focused more on Western countries. This is a crucial gap that must be addressed to gain a deeper understanding of the effect of ML on management effectiveness, especially in the Malaysian setting.