Lerzan Aksoy, Linda Alkire (née Nasr), Sunmee Choi, Peter Beomcheol Kim and Lu Zhang
The purpose of this paper is to provide a framework for guiding social innovation in service (SIS), defined as the creation of novel, scalable and sustainable market based service…
Abstract
Purpose
The purpose of this paper is to provide a framework for guiding social innovation in service (SIS), defined as the creation of novel, scalable and sustainable market based service offerings that solve systemic societal problems.
Design/methodology/approach
This research provides a review and synthesis of transdisciplinary literatures to establish a basis for the conceptual framework proposed for SIS.
Findings
It is argued that the primary unit of an SIS is the service firm and that there are micro-, meso-, and macro-level actors and enablers in the ecosystem that can help bring about SIS. Examples from the hospitality and tourism industry are used to demonstrate key points.
Practical implications
Benefits of an SIS to companies include growth through new markets and innovative value offerings, sustainable supply chains in production, building consumer value and trust in the company/brand, attracting and retaining talent and being proactive in including social and environmental measures of success in customer metrics and company financial reporting.
Originality/value
This paper contributes to the social innovation and service literature by: offering a new, scientifically supported view of an SIS; providing managers with a framework to guide social innovation within their service firm and for the benefit of their company and its stakeholders; and directing service scholars to research issues necessary to advance SIS.
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The participation of trans people is increasingly being framed as a defining issue for women's sport. A dominant narrative, promoted by various newly formed feminist organizations…
Abstract
The participation of trans people is increasingly being framed as a defining issue for women's sport. A dominant narrative, promoted by various newly formed feminist organizations located in the Global North, is that (cisgender) women's sport will be forever changed – and negatively so – by the increased recognition and sports participation of trans athletes. The message is the following: first, that biological sex is fundamentally binary; second, that the place of ‘females’ in sport depends on the recognition of this biological ‘truth’; and third, that sports policymakers must choose between advancing the rights of interests of (cisgender) women or those of trans athletes, but can't do both. I call this phenomenon biofeminism: the wielding of scientific knowledge and expertise to claim binary, biological sex difference as the ‘true’ basis of (cisgender) women's experience and her rights. In this chapter, I offer an exploratory, empirical account of this variety of feminist mobilization by analyzing an awareness-raising event held in the United Kingdom in 2019. I approach this event as an opportunity to better understand how biofeminist actors are organizing, their epistemic strategies and the political frames they rely upon to give meaning to ideologies of binary sex difference and impact policy and legislation. Given the unfinished business of realizing gender equity within the institution of sport, I reflect on how women's sports organizations might counter biofeminist mobilization and pursue allyship between cis and trans women.
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Sam Kris Hilton, Wonder Madilo, Fred Awaah and Helen Arkorful
Poor corporate governance was reported to significantly contribute to the 2017/2018 financial crisis in Ghana. As leadership is a vital concept in the corporate governance system…
Abstract
Purpose
Poor corporate governance was reported to significantly contribute to the 2017/2018 financial crisis in Ghana. As leadership is a vital concept in the corporate governance system, this study aims to examine the effect of transformational leadership on organizational performance and hypothesizes that job satisfaction mediates such a relationship.
Design/methodology/approach
This study adopted a quantitative research approach where a cross-sectional survey design was used to collect the data from 300 purposively sampled employees of five selected commercial banks. The data was analysed using PROCESS version 3.4.1.
Findings
The results show that individualized consideration is the dominant transformational leadership dimension being practiced by supervisors and managers in the selected commercial banks. Again, the four dimensions of transformational leadership have a positive effect on organizational performance, and such effect is significantly mediated by job satisfaction.
Practical implications
The findings suggest that the dimensions of transformational leadership should be continuously improved alongside strategically motivating employees to increase their satisfaction level to enhance organizational performance.
Originality/value
This study provides evidence that bank managers need to be cognizant that job satisfaction is vital in the industry and must be a focal point of corporate governance practices. The mere initiating of transformational leadership behaviours without a clear link to employee satisfaction may result in employee disengagement, consequently affecting the banks’ performance and survival.
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In this chapter I attempt to merge Athens’ conception of domination as a complex interactionist concept with Goffman’s notion of demeanor and deference as lynchpins of…
Abstract
In this chapter I attempt to merge Athens’ conception of domination as a complex interactionist concept with Goffman’s notion of demeanor and deference as lynchpins of dramaturgical analysis. I ground the merger in an analysis of metaphorical duel between a superordinate and subordinate in the TV show Mad Men. The examination of this metaphorical dual also implies a connection between a radical interactionism as defined by Athens and a radical dramaturgy informed by Athens’ conception of domination. In particular, I propose an examination of civil domination within institutionalized settings in which use of shared pasts and concomitant acts of demeanor and deference enhance the construction of domination between superordinates and subordinates. The fictional representation of a metaphorical duel in the television show Mad Men depicts a struggle for control in which the superordinate demands that a willful subordinate sign a contract which will bind the subordinate to a particular place for an extended period of time. The examination of events leading to signing reveals a complex weave of social acts that combines the force of domination with the artistry of demeanor and deference.
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Albert Puni, Sam Kris Hilton and Ibrahim Mohammed
Religiosity is believed to have an effect on corruption acceptability but the mechanism by which its effect is realized is not fully known. In this study, we explore the potency…
Abstract
Purpose
Religiosity is believed to have an effect on corruption acceptability but the mechanism by which its effect is realized is not fully known. In this study, we explore the potency of patriotism as a mediating variable on the relationship between religiosity and corruption acceptability in a developing context.
Design/methodology/approach
We use cross-sectional data from the World Values Survey on Ghana which was collected from 1,552 respondents. We analyse the data using descriptive statistics, correlation and macro PROCESS model in SPSS.
Findings
We ascertain that while religiosity has a significant direct negative effect on corruption acceptability, it has no significant direct effect on patriotism or indirect effect on corruption acceptability. However, patriotism has a positive significant effect on corruption acceptability. Furthermore, the findings reveal that private-sector employees, as compared to public sector employees, are more likely to perceive corruption as unacceptable. Similarly, females are more likely than males to perceive corruption as unacceptable. We conclude that patriotism does not mediate the relationship between religiosity and corruption acceptability.
Originality/value
Our findings have bridged the gap in extant literature by revealing that patriotism is not an effective mediator in the relationship between religiosity and corruption acceptability in developing country context. Therefore, we provide evidence for building a strong link between religiosity and socio-moral conduct, where the conscience of citizens will be developed against the acceptability of corruption.
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Helen Arkorful, Sam Kris Hilton and Fred Awaah
The study investigates the predisposition of generational cohorts toward entrepreneurship in an emerging economy as entrepreneurship has arguably become a panacea for unemployment…
Abstract
Purpose
The study investigates the predisposition of generational cohorts toward entrepreneurship in an emerging economy as entrepreneurship has arguably become a panacea for unemployment and sustainable economic development.
Design/methodology/approach
The study adopts descriptive and cross-sectional survey designs. The study also employs quantitative approach to collect the data from 1,000 workers in 20 selected private and public organizations in Ghana. The data were analyzed using descriptive statistics, correlation and hierarchical regression techniques.
Findings
The results reveal that baby boomers and Generation Z (Gen Z) have a higher predisposition toward entrepreneurship, while Generation X (Gen X) and Generation Y (Gen Y) have a lower predisposition toward entrepreneurship. However, the study found that baby boomers are more predisposed to entrepreneurship than all the generational cohorts. Furthermore, a generation may become entrepreneurs regardless of their gender. Finally, individuals with higher educational qualification (i.e. masters and doctorate) are more likely to become entrepreneurs in a given generation.
Practical implications
The findings imply that entrepreneurial opportunities (such as ease of doing business, favorable business regulations, access to credit facilities, low interest rate, ease of registering business, start-up capital, etc.) should be created by government and its stakeholders to serve as stimuli for members of these generations (particularly baby boomers and Gen Z) to participate fully in entrepreneurial activities. In addition, the culture of “go to college and graduate with the expectation of government employment” and “job for life” should be discouraged to allow members of Gen X and Gen Y build up entrepreneurial mindsets.
Originality/value
This study contributes to generational cohorts and entrepreneurship literature by providing a perspective from the cultural and socio-economic background of an emerging economy. Additionally, this study demonstrates that irrespective of gender, one may become an entrepreneur and highly educated individuals tend be entrepreneurs.
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A LOW‐SPEED ramjet engine mounted in a static test‐rig makes an unusually versatile educational aid in the teaching of such subjects as thermodynamics, gas dynamics, jet…
Abstract
A LOW‐SPEED ramjet engine mounted in a static test‐rig makes an unusually versatile educational aid in the teaching of such subjects as thermodynamics, gas dynamics, jet propulsion, combustion and heat transfer. This article describes such a rig, in which the engine, which is 15in in length and 5in in diameter, is suspended in an air stream on a hydraulically‐damped linkage enabling thrust and drag to be measured (see figures 1 and 3).
European airliner manufacturer, Airbus Industrie of Toulouse, France, has developed a new thermographic inspection technique for detecting possible water ingress in composite…
Abstract
European airliner manufacturer, Airbus Industrie of Toulouse, France, has developed a new thermographic inspection technique for detecting possible water ingress in composite sandwich structures. So successful has the technique proved, that Airbus Industrie is now recommending that all operators of its aircraft adopt this method as the standard inspection measure for such parts.
The study examines the relationship between the interaction of indigenous–foreign cultures and public employee performance (PEP) in the Ghanaian public sector due to the perceived…
Abstract
Purpose
The study examines the relationship between the interaction of indigenous–foreign cultures and public employee performance (PEP) in the Ghanaian public sector due to the perceived unproductive cultures in the public sector.
Design/methodology/approach
The study employs a quantitative approach, where cross-sectional survey design is used to collect the data from Ghanaian public employees. The analysis is done using correlation and hierarchical regression techniques.
Findings
The results reveal that both indigenous and foreign cultures are pervasive in the Ghanaian public sector, with high power distance and individualism being dominant cultures. Furthermore, while the indigenous cultures have negative significant relationship with PEP, the foreign cultures have positive significant relationship with PEP. The foreign cultures effectively control the relationship between the indigenous cultures and PEP but insignificantly moderate such relationship.
Practical implications
The findings imply that deliberate attempts should be made to encourage the foreign cultures with attractive reward packages to induce workers. This will indirectly control the practice of the inimical cultures and ultimately reduce their negative effect on PEP.
Originality/value
The study contributes significantly to the extant literature by providing empirical evidence of the indigenous–foreign culture fit and PEP from a developing country, Ghana.
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THE result of some two years of development work by P. A. Hilton Ltd. is a continuous burning gaseous oxygen rocket motor intended for demonstration and research purposes in…
Abstract
THE result of some two years of development work by P. A. Hilton Ltd. is a continuous burning gaseous oxygen rocket motor intended for demonstration and research purposes in Universities and Engineering Colleges where such subjects as ‘Thermodynamics’ and ‘Heat Engines’ form part of the curriculum. Since a rocket motor has no mechanically‐moving parts it is one of the simplest forms of heat engine. Heat is transformed directly into kinetic energy and as such forms the basis of an ideal combustion test rig.