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Problems arose in the “market for information” (MFI) during the “dot.com” boom, the Enron case, Northern Rock failure and during the great financial crisis (GFC) of 2007-2009. This paper aims to extend the understanding of the MFI through field research and theoretical sources. It also aims to understand the MFI during relatively stable periods and during periods of rapid change, crisis and failure. It seeks to use these insights to propose changes to reduce the possibilities for negative change and problems in the MFI.

Field studies are used to develop an “empirical narrative” for ongoing MFI structures, processes and outcomes during relatively stable periods. The paper develops a “theoretical narrative” to extend the understanding of the MFI empirical insights.

The paper reveals that the MFI structure that includes knowledge and social context is central to ongoing MFI economic processes for MFI agents. Outcomes include changes in markets, firms and others. Changes and problems are means to understand interactions between the MFI social structure, knowledge, actions and outcomes as they rendered visible the previously invisible issues.

The paper shows that a coherent combination of new empirical narrative and theoretical narrative is essential to develop a critical stance, new policy prescriptions and new regulations to deal with problems and changes in the MFI. This provides the frame to propose changes in the “world of knowledge” and in (concentrated and elite) social and economic structures in the MFI. It proposes: making explicit shared knowledge in the MFI, monitoring change processes and promoting active formal learning.

Purpose – The financial crisis has exposed a behavioral paradox: although asset managers are putting significant effort into meeting institutional pressures to demonstrate transparency and responsible behavior, their actual investment behaviors seem to remain inconsistent with responsible ownership. We seek to understand asset managers’ motivations to use externally defined environment, social, and governance (ESG) information to engage in sustainable investment.

Methodology/approach – We draw on insights from the sensemaking literature, as well as institutional, behavioral, and cognitive theories to shed new light on asset managers’ motivations to demonstrate conformance with ESG criteria.

Findings – The more asset managers demonstrate conformance, the less likely they are to make an effort to integrate sustainability and long-term, return-making concerns in their investment behaviors. As a result of the organization’s decoupling strategy, asset managers who are obliged to justify responsible behavior tend to have a limited sense of responsibility for encouraging long-term changes in corporate behavior.

Practical implications – We argue that calls for greater transparency in investment decisions under the guise of demonstrating conformance to ESG information requirements will not lead to more sustainable investment behavior.

Originality/value – This chapter challenges the assumption in the sustainable investment literature that the common use of ESG criteria enables investors to pressure and empower companies in the long term.

This paper aims to use a grounded theory approach to reveal that corporate private disclosure content has structure and this is critical in making “invisible” intangibles in corporate value creation visible to capital market participants.

A grounded theory approach is used to develop novel empirical patterns concerning the nature of corporate disclosure content in the form of narrative. This is further developed using literature of value creation and of narrative.

Structure to content is based on common underlying value creation and narrative structures, and the use of similar categories of corporate intangibles in corporate disclosure cases. It is also based on common change or response qualities of the value creation story as well as persistence in telling the core value creation story. The disclosure is a source of information per se and also creates an informed context for capital market participants to interpret the meaning of new events in a more informed way.

These insights into the structure of private disclosure content are different to the views of relevant information content implied in public disclosure means such as in financial reports or in the demands of stock exchanges for “material” or price sensitive information. They are also different to conventional academic concepts of (capital market) value relevance.

This analysis further develops the grounded theory insights into disclosure content and could help improve new disclosure guidance by regulators.

The insights create many new opportunities for developing theory and enhancing public disclosure content. The paper illustrates this potential by exploring new ways of measuring the value relevance of this novel form of contextual information and associated benchmarks. This connects value creation narrative to a conventional value relevance view and could stimulate new types of market event studies.

The paper aims to rethink empirical models and theory used in explaining banks and financial institutions (FIs) and to enhance the process of theory construction. This is a provisional response to Colander et al. (2009) and Gendron and Smith-Lacroix’s (2013) call for a new approach to developing theory for finance and FIs.

An embryonic “behavioural theory of the financial firm” (BTFF) is outlined based on field research about banks and FI firms and relevant literature. The paper explores “conceptual connections” between BTFF and traditional finance theory ideas of financial intermediation. It does not seek to “integrate” finance theory and alternative theory in “meta theory” and has a more modest aim to improve theory content through “connections”.

The “conceptual connections” provide a means to develop ideas proposed by Scholtens and van Wensveen (2003). They are part of a “house with windows” intended to provide systematic means to “take data from the outside world” whilst continuously recognising “the complexities of the context” (Keasey and Hudson, 2007) to both challenge and build the core ideas of FT.

The BTFF is a means to create “conversations” between academics, practitioners and regulators to aid theory construction. This can overcome the limitations of such an embryonic theory.

The ideas developed create new opportunities to develop finance theory, propose changes in banks and FIs and suggest changes in the focus of regulation.

Regulators can use the expanded conceptual framework to encourage theory development and to enhance accountability of banks and FIs to citizens.

The construction of windscreen panels for modern aircraft is described and the role of each component in meeting the requirements for pressure strength, bird resistance and optical performance is discussed. The influence of the physical properties of the windscreen components on the performance of complete laminated windscreens is discussed and the limitations imposed by these properties indicated. Silicone inter‐layers are beginning to replace polyvinyl butyral inter‐layers in high‐speed aircraft laminated transparencies when the temperatures reached are above the working limit of the conventional interlayers. New types of glass capable of withstanding prolonged exposure to higher temperatures than soda lime silica glass without loss of toughening stress, and also capable of withstanding more severe thermal shock without fracture, have been developed.

Corporate financial communications concern public and private disclosure (Holland, 2005). This paper aims to explain how banks developed financial communications and how problems emerged in the global financial crisis. It explores policy responses.

Bank cases reveal construction and destruction of the social, knowledge and economic world of financial communications over two periods.

In the 1990s, learning about financial communications by a “dominant coalition” (Cyert, March, 1963) in bank top management was stimulated by gradual change. The management learnt how to accumulate social and cultural capital and developed “habitus” for disclosure (Bourdieu, 1986). From 2000, rapid change and secrecy factors accelerated bank internalisation of shareholder wealth maximising values, turning “habitus” in “market for information” (MFI) (Barker, 1998) into a “psychic prison” (Morgan,1986), creating riskier bank cultures (Schein, 2004) and constraining learning.

The paper introduces sociological concepts to banking research and financial disclosures to increase the understanding about financial information and bank culture and about how regulation can avoid crises. Limitations reflect the small number of banks and range of qualitative data.

Regulators will have to make visible the change processes, new contexts and knowledge and connections to bank risk and performance through improved regulator action and bank public disclosure.

“Masking” and rituals (Andon and Free, 2012) restricted bank disclosure and weakened governance and market pressures on banks. These factors mediated bank failure and survival in 2008, as “psychic prisons” “fell apart”. Bank and MFI agents experienced a “cosmology episode” (Weick, 1988). Financial communications structures failed but were reconstructed by regulators.

The paper shows how citizens require transparency and contested accountability to democratise finance capitalism. Otherwise, problems will recur.

This paper aims to analyse the nature and extent of convergence within the literature of the narrative turn in narrative accounting research.

The paper offers an actor–network–theoretic perspective drawing on Latour’s theory of citation and Shwed and Bearman’s development of that theory to analyse patterns of convergence.

The paper finds that across the exemplars of narrative turn research examined, there is only a limited level of epistemic engagement so that exemplars achieve their status without undergoing trials of strength.

The paper argues that the resources of the relevant academic community are spread so thinly that each seam – each research question, methodology or method and research context – is mined by no more than a small handful of researchers unable to generate a meaningful volume of contestation. Steps are suggested to better focus research activity.

The use of Latour’s theory of citation to analyse patterns of convergence in accounting research is innovative. The paper proposes a substantial change in the community’s approach to narrative turn research on accounting narratives.

This paper aims to investigate whether academic reference librarians, archivists, catalogers, distance education librarians, public librarians, records managers, school librarians, special collections librarians, and systems librarians differ in personality traits measured by the Personal Style Inventory: i.e. adaptability, assertiveness, autonomy, conscientiousness, customer service orientation, emotional resilience, extraversion, openness, optimism, teamwork, tough‐mindedness, visionary/operational work style, and work drive. It also aims to investigate whether personality traits of those in person‐oriented library specialties differ from those in technique‐oriented (technical) library specialties.

A total of 2,075 librarians/information professionals were surveyed in non‐random sample. The Personal Style Inventory is a normal personality inventory assessing important traits for the world of work. It was used in a two‐step cluster analysis for the data analysis.

The paper finds that distinct personality traits were associated with the different types of librarians. There was also a “unadaptive” cluster composed of individuals from all specialties. There were distinguishing traits associated with person‐oriented and technique‐oriented specialties.

Results were not generalizable due to the non‐random sample. Gender was not collected. The research has implications for career counseling.

There have been few studies of personality traits in library specialties, none measuring both narrow work trait and broad personality trait variables.

This chapter intends to contribute to the debate on the determinants of corporate social responsibility (CSR) and their impact on performance measurement and communication systems. It aims at analyzing the relationship between the reasons why firms adopt CSR and the importance given to voluntary CSR disclosure.

Two main categories of CSR determinants have been identified: the external ones, coming from the environment outside the firm, and the internal determinants, which are linked to some specific characteristics of the enterprise and to the objectives it pursues.

The analyzed sample consists of 120 large Italian manufacturing and nonmanufacturing enterprises. The research hypotheses concerning the relationship between external and internal determinants of CSR and CSR disclosure were verified using an independent sample t-test, evaluating the equal variances of clusters using the Levene’s test.

Main results point out that in companies giving importance to CSR disclosure, the internal drivers are more relevant than the external ones in determining the attitude toward CSR. Among the internal determinants, drivers related to company and management values and ethics are quite relevant.

This study is subject to the limitations that generally apply to cross-sectional survey-based research.

Our research findings show that legitimacy theory represents the most relevant theory in explaining CSR disclosure practices of Italian large firms, as well as the operational implementation of stakeholder theory, such as stakeholder management. On the contrary, institutional theory only partially explains CSR disclosure, with respect to the pressures coming from financial markets.