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Article
Publication date: 1 June 1992

W.N. Shaw, A.H. Clarkson and M.A. Stone

Aims to examine the competitive characteristics of Scottishmanufacturing industry as perceived by the companies themselves. Reportson an empirical survey of all medium (over 100…

79

Abstract

Aims to examine the competitive characteristics of Scottish manufacturing industry as perceived by the companies themselves. Reports on an empirical survey of all medium (over 100 employees) to large manufacturing companies located in Scotland. The high response rate reflects the topicality of the subject‐matter at director level. Begins by providing a brief profile of respondents, then focuses on the present situation facing Scottish manufacturing companies. Themes discussed in this section include: marketing practices; current competitive features; buying/purchasing effectiveness; planning, control and appraisal methods and finally the critical factors which are currently providing a competitive edge to companies′ activities. The next section briefly discusses present and future issues relating to exporting and Europe. Finally looks to the future by examining issues such as internal factors of importance to business success, proposed investment in engineering/ manufacturing techniques, future challenges from external sources and lastly, likely strategic directions over the next five years.

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International Journal of Operations & Production Management, vol. 12 no. 6
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 1 February 1990

A.H. Clarkson and M.A. Stone

Competition, both national and international, is increasing invirtually every industry. The key features and the implications of thistrend are outlined with specific reference to…

354

Abstract

Competition, both national and international, is increasing in virtually every industry. The key features and the implications of this trend are outlined with specific reference to the banking and financial services industry. The results of research carried out on behalf of one clearing bank into how financial institutions are facing and responding to these trends are detailed in order to identify potential market niches and segments which could be developed.

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Marketing Intelligence & Planning, vol. 8 no. 2
Type: Research Article
ISSN: 0263-4503

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Article
Publication date: 1 March 1992

Des Thwaites and Keith Glaister

To succeed in an industry an organization must select a mode ofstrategic behaviour which matches the levels of environmentalturbulence, and develop a resource capability which…

691

Abstract

To succeed in an industry an organization must select a mode of strategic behaviour which matches the levels of environmental turbulence, and develop a resource capability which complements the chosen mode. Investigates UK building societies and identifies three distinct modes of strategic behaviour. One group of societies are reactive and driven by their environment. A second group are pre‐emptive and seek to anticipate future events and prepare for them while the third group exhibit the most aggressive stance; not only do they seek to identify future scenarios, they actually work to bring these about. The groups are compared across a range of marketing and strategy variables to establish the extent to which these approaches are supportive of the selected mode of behaviour. Clear differences are apparent between the reactive and proactive groups although, surprisingly, few differences of substance are evident between the two proactive groups.

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International Journal of Bank Marketing, vol. 10 no. 3
Type: Research Article
ISSN: 0265-2323

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Article
Publication date: 1 January 1989

Marilyn A. Stone and A.H. Clarkson

Aspects of research conducted among financial institutions,specifically building societies, banks, charge card operators andinsurance groups are discussed. Within the context of…

249

Abstract

Aspects of research conducted among financial institutions, specifically building societies, banks, charge card operators and insurance groups are discussed. Within the context of trends in, and growing deregulation of, the financial sector, the role is examined of the marketing information systems to enable institutions to differentiate their marketing strategies and services. In particular, the ability to process information to develop precise targeting of customers with the appropriate value added services is considered. The MIS is increasingly crucial to strategic development within, and between, financial sectors. It is contended that size and use of technology are critical to leadership in the personal finance market.

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Marketing Intelligence & Planning, vol. 7 no. 1/2
Type: Research Article
ISSN: 0263-4503

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Article
Publication date: 1 August 1990

A.H. Clarkson, M.A. Stone and M.J. Steele

A potential customer base of older, wealthier people derived froman ACORN sociodemographic sample of target sample household groups inScotland was investigated using a postal…

1046

Abstract

A potential customer base of older, wealthier people derived from an ACORN sociodemographic sample of target sample household groups in Scotland was investigated using a postal survey. A significant proportion of younger respondents permitted valid comparisons between three age groups, i.e. under 35 years, 35 to 54 years, and 55 years and over. Discriminant analysis was used to determine the main predictor‐variable profiles of the groups. Groups were classified in terms of variables associated with house ownership, household size, bank service requirements, attitudes towards credit, investment, and travel. The findings show many differences in terms of customers and attitudes based on the age profiles.

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International Journal of Service Industry Management, vol. 1 no. 2
Type: Research Article
ISSN: 0956-4233

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Article
Publication date: 1 July 1989

Neil A. Morgan

Complexity and uncertainty have increasingly become the keyelements in the operating environment for UK financial services firms inthe last decade. These environmental pressures…

127

Abstract

Complexity and uncertainty have increasingly become the key elements in the operating environment for UK financial services firms in the last decade. These environmental pressures have pushed financial services organisations into developing marketing information and research strategies which will help them restore some stability to their business. The emerging marketing information and research strategies amongst the largest UK financial services companies are illustrated and the implications for the marketing research industry both now and in the future are examined.

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Marketing Intelligence & Planning, vol. 7 no. 7/8
Type: Research Article
ISSN: 0263-4503

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Article
Publication date: 1 March 1992

Gordon Wills

Discusses the theory of front‐ and back‐seat driving relative tocustomer‐driven enterprise in marketing. With deregulation andprivatization picking up speed in service industries…

149

Abstract

Discusses the theory of front‐ and back‐seat driving relative to customer‐driven enterprise in marketing. With deregulation and privatization picking up speed in service industries, customer service roles are vitally important. Shows that marketing must embrace new technologies alongside customer choice and marketing ideology with intelligence. Also posits requisite planning as a positive approach as involving customers in learning how to drive themselves. Describes the author′s early involvement in requisite planning at Bowater Packaging in which transformed production technology and localized competition were involved along with corporate renewal. Describes the theory behind CUSTOMDRIVE 5 and includes a model with six steps. Concludes that, if CUSTOMDRIVE 5 is understood and implemented, then marketing professionals will soon take on board the relevant message.

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Management Decision, vol. 30 no. 3
Type: Research Article
ISSN: 0025-1747

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Publication date: 11 November 2014

Federica Farneti and John Dumay

This article critically reviews the latest Global Reporting Initiative (GRI) guidelines and recommended sustainability topics for public agencies, and presents normative argument…

Abstract

Purpose

This article critically reviews the latest Global Reporting Initiative (GRI) guidelines and recommended sustainability topics for public agencies, and presents normative argument by using Gray’s (2006) ecological and eco-justice (EEJ) approach to produce public value inscriptions of sustainability to represent sustainable public value.

Design/methodology/approach

The study presents a critical analysis and discussion of the changes to the GRI G4 and sustainability topics for public agencies from a managerialistic and EEJ approach.

Findings

We observe that the GRI continues to evolve while paying scant attention to furthering the Sector Supplement for Public Sector Agencies as it remains in its pilot form since its inception in 2005. Changes to the GRI are somewhat enlightening because several of the changes do begin to address a more comprehensive view of how any organization, including public agencies, can contribute to an EEJ approach to sustainability.

Practical implications

In the future it is important to be aware that, as inscriptions, the GRI guidelines have the potential power to influence how managers in public agencies approach sustainability. As Dumay, Guthrie, and Farneti (2010) previously argued, if guidelines continue to approach sustainability from a ‘managerialistic’ approach then there is little hope of public sector agencies adopting EEJ practices. We argue that organizations should act referring to Gray’s EEJ approach.

Details

Public Value Management, Measurement and Reporting
Type: Book
ISBN: 978-1-78441-011-7

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Article
Publication date: 1 April 1993

Ken Peattie

The UK′s Teaching Company Scheme, established in 1975, has beenresponsible for setting up almost 1,000 collaborative projects betweenacademics and businesses, all with the primary…

128

Abstract

The UK′s Teaching Company Scheme, established in 1975, has been responsible for setting up almost 1,000 collaborative projects between academics and businesses, all with the primary aim of effecting organizational change. The interest which the scheme has aroused has usually centred on its effectiveness as an investment of government money in industry, and on the effectiveness of academic/business collaborations. The potential of the scheme to act as a “laboratory” in which to study organizational change processes has gone almost unnoticed. By studying projects completed within four different companies, attempts to analyse the effectiveness of Teaching Companies as an organizational change process, and to develop a case for the scheme as a potentially valuable source of future research opportunities.

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Journal of Management Development, vol. 12 no. 4
Type: Research Article
ISSN: 0262-1711

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Article
Publication date: 1 December 1954

The advent of jet and rocket propulsion in our present age has brought the problems of combustion right into the foreground. While much is known, still more theoretical and…

24

Abstract

The advent of jet and rocket propulsion in our present age has brought the problems of combustion right into the foreground. While much is known, still more theoretical and experimental research is necessary to extend our knowledge of combustion phenomena in combustion chambers and rockets. This impelled the Advisory Group for Aeronautical Research and Development (AGARD) of N.A.T.O. to collect all the latest information and results of research in the field of combustion science by forming a Combustion Panel and by inviting competent experts from Europe and the United States to discuss some of the most acute problems, and thus inspire interest and suggest directions for further research. The first Colloquium was held in December 1952 in Rome, and a further and more systematic one in December 1953 in Cambridge.

Details

Aircraft Engineering and Aerospace Technology, vol. 26 no. 12
Type: Research Article
ISSN: 0002-2667

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